1. JERE L. CLENDENIN, PA
Waxhaw, NC 28173
HYPERLINK "mailto:Jere.Clendenin@gmail.com"Jere.Clendenin@gmail.com
704.998.7178
HYPERLINK "http://www.linkedin.com/in/jere-
clendenin"www.linkedin.com/in/jere-clendenin
PROJECT MANAGER / CLINICAL INFORMATICS
CLINICAL IMPLEMENTATION MANAGER
Strong clinical background, enabling better understanding of customer needs
Service focused and responsive professional with strong planning and problem solving skills. Thrive on
challenges and new opportunities for accomplishment. Highly developed communication, organizational, and
project leadership abilities. Grow and manage relationships with all levels of employees and customers. Great
team player and builder that can adapt to business needs. Committed to providing highest levels of customer
service. Decades of combined healthcare experience as Physician Assistant, EMR trainer, and project manager.
Project Management | Training Internal & External Clients | Clinical & Healthcare Experience
Leadership of Cross-Functional Teams | Problem Identification & Resolution
Translating Technical Information to Wide Audience
PROFESSIONAL EXPERIENCE
GREENWAY HEALTH, Carrollton, GA
2005 – 2016
Enterprise Project Manager 2013 –
2016
Drove multimillion-dollar national Enterprise project implementations and developed project charters, timelines,
project plans, goals, roles and responsibilities for project teams. Directed project operations with over 20
physician office specialties, hospital IT and lab vendors, state Health Information Exchange, and 3rd-party vendor
team members.
Oversaw EHR project implementation from point of sale through all segments of project lifecycle, leading to
long-term customer retention.
Compiled Executive Sponsor summary and operational plans to executive level management, mitigating risks
throughout project life cycle.
Documented and managed project issues with escalation, as needed, to appropriate Stakeholders, to keeping
project on time and on budget.
Ensured data migration elements were identified, completing successful cross walk from legacy software solution.
Served effectively as lead point of contact between customer and cross-functional teams, to minimizing risk of
delays to project.
Performed as resource to clinic staff, providers, internal departments, and external partners regarding project
management, change management, and / or process improvement, to preventing delays to timeline of project.
Implementation Manager 2009 –
2012
Led multimillion-dollar national Enterprise project implementation. Converted about 60 Employer Health Centers
(many Fortune 500) from 2 other platforms to PrimeSuite. Reported on project status, projected dates, and
potential risks of project.
2. JERE L. CLENDENIN HYPERLINK
"mailto:Jere.Clendenin@gmail.com"Jere.Clendenin@gmail.com
PAGE TWO
GREENWAY HEALTH (Continued)
Decreased end user training time by recommending best practices involving workflow that focused on specific
customer needs.
Evaluated customer needs based on type of clinical setting and advised software training materials, to achieving
most efficient training path.
Managed multiple projects simultaneously, attaining time and budgetary guidelines.
Worked with executive level Stakeholders, developing efficient project implementation plans.
Implementation Specialist / Trainer 2005 –
2009
Delivered product training of ambulatory EHR software functionality at customer site and in-house environments.
Assisted in review of client processes and development of revised workflow plans.
Assessed client training requirements, preparing implementation objectives and agendas in conjunction with
Project Manager.
Conducted on-site small and large group training sessions on new electronic health record, to documenting patient
encounters efficiently.
Served as client's on-site application expert, ensuring that system setup was congruent with client-defined project
goals.
Streamlined EHR documentation process, increasing clinical efficiency.
ADDITIONAL RELATED EXPERIENCE
GWINNETT GYNECOLOGY, Snellville, GA
1992 – 2005
Physician Assistant, Women’s Healthcare
Project Leader, Electronic Medical Record Conversion
US ARMY
Basic Medical Specialist
Instructor / Basic Medical Specialist, Academy of Health Services, Ft. Sam Houston, San Antonio, TX
Supervisor, Surgical Clinic, Kenner Army Hospital, Ft. Lee, Petersburg, VA
TECHNICAL SKILLS
MS Office (Excel, Word, Project, OneNote, and PowerPoint)
SharePoint | SalesForce | ChangePoint | Smartsheet
EDUCATION
Bachelor of Science (BS), Physician Assistant, Medical College of Georgia, Augusta, GA, cum laude
Required work for BS from Medical College of GA – heavy in sciences, Georgia Southern University, Statesboro,
GA