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Associate Director of Sales
1. Jennifer D. Reid Email: Jdreid1991@gmail.com
Twitter: @JenReid3 Mobile: (704) 604-3403
PROFESSIONAL ACCOMPLISHMENTS
o Relationship building within the healthcare and senior services
o Developed and executed referral-relationship plans within territory specific markets
o Collaborated with different departments to reach short and long term goals
o Developed “go-to-market” strategies to increase sales with new marketing materials
o Passionate about working with seniors
o Organized public events
o Assisted in health screenings, blood drives and health-related services
o Coordinated projects, events and programs
o Created social and digital media platforms
o Implemented and maintained CRM systems
CAREER HIGHLIGHTS
Sunrise on Providence Assisted Living & Memory Care, Charlotte, NC
March 2016 to present
Associate Director of Sales
Responsible for marketing, education, client assessment, referral partner development through external business
development, public speaking, client and referral source satisfaction through follow up, manage the move-in process
while aligning resources to support families with aging loved ones. Participated in new hire training with a focus on
enhance team building. Coordinated with internal and external sectors for events. Assisted in strategy planning to meet
short / long term goals.
Griffin Home Health Care, Charlotte, NC
February 2015 to March 2016
Client & Brand Development
Develop and execute strategies that increase market opportunities. Focus on education, training and client experiences.
Monitor the competitive landscape and build brand awareness through networking, focus meetings, community outreach
programs, and events. Build trusting relationships by following up on customer experiences. Mainstream in-house
communication to deliver the best level of quality service to our clients. Engage and educate the public through social
media platforms.
Coordinated Benefits Ltd., Charlotte, NC
June 2011 to May 2014
Executive Sales Assistant
Assisted individual advisors in new client acquisition, marketing research for business growth, account and client
management. Managed client meetings, sales strategy reviews and business travel needs. Produced and followed
through on implementation of new accounts, Maintained all relevant compliance records in accordance with strict
NASD rules and regulations.
2. EDUCATION
Sunrise Senior Living University Training
Received course completion in SPARK (database) and Selling Skills
Queens University of Charlotte, Charlotte, NC Candidate, May 2015
Bachelor of Science, Major: Organizational Communication
COMMUNITY INVOLVEMENT
o Volunteer monthly with EMBRACE at Southminster Retirement Community
o Volunteer monthly with Carmel Place Retirement Community
o Participated in Alzheimer’s walk 2015 and 2016
o Attend networking events; collaborated with colleagues to help educate seniors aging in place
o Volunteered for the past 20 years with a variety of churches
o Coordinated Family Focus Meetings for Easter Seals UCP child development center
o Participated in NC Early Child Development projects for early intervention
PROFESSIONAL ABILITIES
• Leadership
• Compassionate
• Referral-relationship
• Collaborative
• CRM capabilities
• Organized
• Energetic
• Service oriented
• Networking skills
• Digital Media
• Team player
• Event planner
• Self-motivated
• Problem solver
• Management skills