1. Jennifer Downey
360 Prospect Street Wethersfield, CT 06109 (860) 810-4928 missneecusa2005@yahoo.com
Summary: Skilled, well trained, motivated Medical Assistant looking for the opportunity to
utilize skills in a clinical setting and to grow in the medical field to serve the needs of the
patient while balancing the needs of the organization.
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Education:
PORTER AND CHESTER INSTITUTE – Rocky Hill, CT
June 2013
Medical Assistant Program Curriculum Included:
 EKG  MS Word
 Electronic Health Record
 Anatomy
 Third Party Billing
 Medical Terminology
 Vital Signs  Medical Accounting
 Phlebotomy  First Aid/CPR Certification
 Law & Ethics  Medical and Surgical Asepsis
 Billing Software
 Human Relations
 Minor surgery assistance and physical exams
 Lab Equipment: Hematocrit, Cliniteck,
Glucometers, Centrifuge & Spirometer
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MEDICAL EXTERNSHIP EXPERIENCE, 2013
Medical Assistant Extern
Dr. Shafi, – New Britain, CT
• Interviewed patients to obtain medical information and measure their vital signs, weight and
height
• Prepared treatment rooms for patient examinations
• Cleaned and sterilized instruments and disposed of contaminated supplies
• Prepared and administered medications as directed by a physician
• Assisted physicians examine and treat patients, handing them instruments or materials or
performing such tasks as giving injections or removing sutures
Velocity Urgent Care, Rocky Hill, CT
• Interviewed patients to obtain medical information and measure their vital signs, weight
and height
• Prepared treatment rooms for patient examinations
• Cleaned and sterilized instruments and disposed of contaminated supplies
• Assisted physician with exam and treating patient

2. Jennifer Downey
WORK EXPERIENCE
UCONN Health Center – Neag Cancer Center, Farmington, CT July 2015 to November 2015
Medical Assistant (TEMP POSITION)
• Used EMR LCR for patient records and Centricity IDX for scheduling
• Receive patient for their doctor appointments or treatment/infusion.
• Obtain patients vital signs and document in chart or on treatment forms.
• Monitor patients during cancer treatments/infusions
• Prepare patient rooms and charts
• EKG’s and emergency situation care
Bloomfield Foot Specialist, Bloomfield, CT March 2015 to July 2015
Medical Assistant (TEMP POSITION)
• Interview patients to obtain medical information and measure their vital signs, weight and
height
• Prepare treatment rooms for patient examinations
• Clean and sterilize instruments and disposed of contaminated supplies
• Used EMR – Meridian EMRge
Velocity Urgent Care, Rocky Hill, CT August 2013 to May 2014
Medical Assistant
• Interview patients to obtain medical information and measure their vital signs, weight and
height
• Prepare treatment rooms for patient examinations
• Clean and sterilize instruments and disposed of contaminated supplies
• Assisted physician with exam and treating patients
• Used EMR -- ScriptRX
Northeast Utilities, Windsor, CT 2006-2011
Customer Service Representative
• Provided customer service to thousands of utility customers
• Managed staff on special projects
• Experienced in conflict resolution resolving customer disputes
• Utilized Northeast Utilities computer network
Blockbuster Video, Various Locations 1998-2006
Assistant Manager
• Provided customer service
• Managed staff at various locations
Metro Auto Body, Hartford, CT 2001-2003
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3. Jennifer Downey
Customer Service Representative
• Practiced friendly customer service
• Responsible for accounts payable and receivable
• Diligently worked with State of Connecticut Department of Motor Vehicles
• Skilled in using QuickBooks, Micro Soft, Excel
Wethersfield Volunteer Ambulance, Wethersfield, CT 1994-2000
Explorer and EMT-B
• Duties included providing basic first-aid
• Transported patients
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