1. JENNA BENNINGFIELD
218 Lakeway Hills, Russell Springs, KY, 42642 / (606)305-8661 / jrbenningfield23@yahoo.com
Motivated and dedicated professional with proven customer service skills and a propensity for taking initiative, is seeking
opportunities to add to a robust medical office and billing specialist education with a dynamic healthcare provider.
 Utilize numerous computer programs, data entry and database management abilities to complete daily projects
more accurately/efficiently, while typing 35 words per minute with 10-key skills.
 2011 Certifications: National Career Readiness - Silver Seal, The Mandt System and Ready4Work.
 Skilled oral, written and interpersonal communicator of key information with all company personnel.
ACADEMIC CREDENTIALS / CORE QUALIFICATIONS
Ultimate Medical Academy
Health Science Associate in Science Degree – Medical Office and Billing, 10/2014
Enhanced knowledge base included Research and Writing Skills, Analyzing and Solving Issues, Business Communications,
Accounting for Managers and Biology and Sociology.
Medical Office and Billing Specialist Diploma, 04/2014 (GPA: 3.19)
Areas of expertise include: HIPAA Compliance; Medical Billing; Account Maintenance/ Reconciliation; Quality Control;
Medical Terminology; Electronic Health Records; and Data Entry and Retrieval.
- Earned UMA Certificate of Academic Excellence in recognition of superior GPA.
 Able to prepare and submit claims to various insurance companies electronically and via paper.
 Skilled at assisting in the maintenance of medical charts and the electronic health record (EHR) system.
 Perform collection actions, including contacting patients by phone and correcting and resubmitting claims.
Blue Ridge Job Corps – Marion, VA│ 2011
Gained Basic Medical Field Knowledge
Medical Practice Management Systems ~ Introduction to CPT & ICD-9 ~ Greenway Prime Suite HER/PMS
Medical Terminology ~ Medical Basics and Healthcare Claim Cycle ~ Basic Anatomy and Physiology
Computer Systems and Software Applications for the Medical Office ~ Reimbursement Systems
Healthcare Settings ~ Healthcare Payers ~ Records Management for the Billing Specialist
MEDICAL WORK EXPERIENCE
Independent Opportunities, Somerset, KY │ 2011 – 2012
Staff Resident
 Supported residential activities and functions through active planning and participation, while assisting with all
activities of daily living, including mobility, dressing and personal hygiene.
 Performed light housekeeping duties, prepared snacks/meals, ran errands and transported patients to appointments.
 Administered prescribed oral medications, checked pulses, temperature and respiration and changed dressings.
 Maintained open dialogue regarding critical information with all peers and senior personnel, helping to promote fluid
operations and optimal outcomes.
ADDITIONAL WORK EXPERIENCE
Hubbard’s Auto Parts, Jamestown, KY │ 2013 – 2013
Customer Service Representative
 Maintained thorough knowledge of store inventory and gained experience with company products.
 Assisted customers with purchases and return of store merchandise, while explaining company and manufacturer
policies regarding warranted items.
 Accurately and efficiently handled monetary transactions while maintaining all cash and media at the registers
and upholding the appearance of work area.
Bruss North America, Russell Springs, KY – Machine Operator│ 2010 – 2011
Little Caesars, Somerset, KY – Crew Member │ 2009 – 2010
Kmart, Russell Springs, KY – Cashier │ 2008 – 2008