1. JE F F R E Y A . S M I T H , M B A
776 Henslow Ave N | Oakdale, MN 55128| (320) 334-1063 | jeff.smith1107@gmail.com
 Experienced, high-energy and results focused Business ProcessAnalystwithbroad based expertise in
operations management, staff development, pricing strategies and analytics.
 Eager to contribute advanced understanding of trend analysis, statistical modeling, solutions
development and forecasting toward optimizing the goals of a world class employer in a Senior Level
Business Analyst role.
 Highly credentialed and integrity driven with a sense of responsibility and a focused commitment to
improving, enhancing and driving business results through hard-work, consistency and accountability.
C O R E C O M P E T E N C I E S
 Develop Detailed Price Comparisons
 Understand/Monitor Competitive Activity
 Ensure Contractual Compliance
 Logical Problem Solving/Resolution
 Risk Assessment/Risk Management
 SAP Order to Cash, Commodity Trading
 Establish Internal Financial Controls
 Database Management/Computer Savvy
 Develop Complex Financial/ROI Models
 Research, Data Collection and Analysis
 Deliver Improvements in ProfitMargins
R O F E S S I O N A L H I S T O R Y
2000to Present: CHS Inc., Inver GroveHeights,MN
2014to Present: SAPBusiness ProcessAnalyst,CoreTeamMember Orderto Cash,Serviceto Cash,
IS Oil, CommodityTrading.
 SAP Agricultural Commodity Management (ACM)—OTC Pricing, Contract, and Energy focus.
 Currently working on implementation of ACM 3.1 to Processed Food Ingredients Business Unit.
 Gather CHS Business Units requirements to deliver a system in which the business will be standardized
in certain functions yet unique in areas that bring a competitive advantage.
 Led the Service to Cash (STC) team in determining that certain Level 3 processes at CHS could be
postponed in terms of implementation thus giving CHS significant front end money savings.
 Led OTCLevel3 blueprint sessions including Quotations, Sales Orders, Billing Processing, Sales Contracts,
Pricing, and Delivery Processing.
 Led IS Oil Level 3 blueprint sessions including Rack Fuel Sales and Exchange Agreements.
 Provide knowledge transfer to support teams and other global business units on complex solutions.
2007to 2014: PricingAnalyst,PetroleumDivision
 Led major integration of new pricing systems tools and applications to refine, improve and automate
pricing processes; developed spreadsheets and converted manual processes for greater control and
efficiency, leading to significant increases in profit margin results.
 Analyze pricing strategies for 240+ terminals selling over 2.7B gallons of fuel across 20 states; maintain
1 to 2 cent margins despite wildly fluctuating activity on the New York Mercantile Exchange.
 Champion the development of a highly effective fuel and ethanol pricing strategy; align margin
enhancement spreadsheet to JD Edwards’s system, increasing profit on cents per gallon.
 Maintain complete accountability for$40MMininventory;developcustomizedsolutions based on market
trends and demand forecasts to deliver consistent results.
P

2. 2005to 2007: DistrictManager,NorthernMinnesota,PetroleumDivision
 Drovebrand imaging, customer service and co-oprelationships with key retailers/accounts; increased
sales by 12MM gallons through improvements in sales management, marketing and customer service
programs.
 Named “Silver Award Winner” for12MM gallon increase in a highly competitive market; analyzed
accountpositions to make recommendations forinventory and purchasing decisions.
 Upgraded performance/quality of 50 bulk delivery trucks and integrated 75 new conveniencestores
into the CHS umbrella; drove due diligence, feasibility studies and negotiations forall acquisitions.
 Strengthen CHS presence in the market place through acquisition activity;delivered over $1MMin
annual sales growth.
2000to 2005: RefinedFuels,AccountManager
 Providedhigh level accountmanagement for 100 clients purchasing over $350MMgallons of gasoline,
diesel, premium diesel, biodiesel, and ethanol; ranked #1 - Top Sales/Account Manager in 2005 with an
annual increase in 85MM in volume.
 Analyzed and maintained fixed price, CAP, forwardcontractoptions and basis data to maintain
profitability levels despite daily market fluctuations; maintained criticalinsight into market and price
trends to guide accounts in making smart buying decisions.
 Droveaccount management and relationships development strategies to deliver exceptional customer
service and gained the trust and loyalty of key clients; maintain near perfectaccount retention.
2000to 2001: CenexConvenienceStoreandTruckStop,FergusFalls,MN – General Manager
 Increased fuel sales volume by 4MM in a highly competitivemarket; improved in-store sales by 21%
and led overall annual sales revenue to $8MM.
 Trained, developed and coachedstaff to improve customer relations and satisfaction indicators; created
a team driven, cohesive team with a focuson service excellence.
 Managed all day to day scheduling, labor forecasting, procurement, and vendor relations and operations
strategies to maximize performance, reduce costs and increase revenue results.
1999to 2000: WCCO Belting,Wahpeton,ND – DirectorofManufacturing
 Quickly impacted productivity and efficiency results through the integration of a preventative
maintenance program allowing for improved up-time forthis 24X7 operation.
 Retooled labor forecastsand schedules to accurately reflect business needs and eliminated unnecessary
overhead costs; ensured on-time delivery, collaborated withoperations team to implement
standardized benchmarks and KPI’s.
1997to 1999: CenexConvenienceStore,NewYorkMills,MN – General Manager
 Led aggressive turn-around strategies to grow annual sales revenue to $2.3MMfor this
underperforming location; secured over $400K in new revenue and improved fuel sales by 75% within
24 months.
 Spearheaded major retraining and development initiatives to improve the customer experience and
increase repeat business results.
E D U C A T I O N
Augsburg College, Minneapolis, MN - Masters of Business Administration
MSU, Moorhead, MN - Bachelor of Science in Business Administration, Minor in Economics,
N.D State College of Science, Wahpeton, ND - Associate of Science in Business Administration
CHS Continuing Education: Principles of Management Program / Principles of Action Selling