1. JEFFREY M. PAICH
105 Hart Drive, Pittsburgh, PA 15235
cjpaich@comcast.net ~ (412) 480-3992
Project Manager/Business Analyst
Highly skilled Business Analyst with a broad base of knowledge and experience, including project planning and
management with a proven ability to research and recommend solutions with a continuous improvement attitude.
Capability to improve processes through extensive analysis and utilization of complex system tools. Ability to configure,
and modify systems to maximize productivity while maintaining strict adherence to all regulatory requirements and
standards. Solid experience assessing needs, implementing designs, and formulating solutions to resolve complex
business issues. Adept strategist who transforms strategic plans into workable solutions. Extensive ability to oversee
large projects to successfulconclusions. A proven communicator with ability to facilitate meeting to successfully obtain
company business objectives.
Extensive experience in design, development, implementation, customization, and production support of ERP
systems.
Experienced in measuring and reporting progress against objectives, regarding inventory and sourcing strategies
and modified existing procedures to incorporate best practices
Cross-functional liaison between functional business areas including IT, Procurement, Marketing, Human
Resources, Sales, and Operations.
Designed and developed analytical reporting solutions across relational database management system and
reported results directly to executives for decision-making purposes.
Facilitated collaborative meetings between Sales, Marketing, Operations and Procurement to obtain and ensure
that current and accurate information is utilized in demand forecasting
Subject MatterExpert in Creating Cross-functional reports from OBIEE for Logistics, Sales, Quality Assurance,
Marketing, Business Planning and Plant Facilities.
Managed project integrations valued up to $50M and led strategic Project Development and Implementation
Program that was delivered under budget and one year ahead of schedule.
Proven ability to manage complex technology and process implementation activities with consistent record of
accomplishment of meeting / exceeding defined performance deliverables.
Experienced project manager / coordinator responsible for leading successful system implementations with
value up to $50M.
Adept at supporting sales / marketing and operations stakeholders in product management activities in the
Energy, Oil, Gas and Electricity sectors.
Environment – Industry Manufacturing – Applications, Oracle R12, R11, Visio, Oracle Utilities Suite, Oracle RDBMS,
OBIEE, Microsoft Office Suite, PowerPoint, Excel, Outlook, IBM Cognos BI, SQL, Hyperion, VDI, Toad, Vista XP,
Legacy Mainframe, Periscope Margin Data Analyzer, VBA, Wave Project Tracking.
Strategic Planning
ERP Systems
Supply Chain
Project Management
Aggregate Planning
Operations Management
OBIEE Development
Productivity Improvements
Process Improvement
Continuous Improvement
Inventory Management
ERP Analysis
Quality Control
Six Sigma
Sales Management
2. Jeffrey M. Paich ~ Page 2
PROFESSIONAL EXPERIENCE
Duquesne Light 2015 – Present
Oracle Application Manager
Responsible for implementing processes to manage the release of new functionality, maintenance updates
and fixes to the Oracle Utilities Application Suite Environment. Provide oversight to the production support
teams ensuring prioritization of all fixes and changes. Accountable for driving standardization and
automation of IT processes relating to Business Development utilizing ITIL service management
knowledge.
Develop and document IT management processes based on best practices to cover required
functions within release management and production support.
Coordinated internal/external stakeholder project development and implementation processes to ensure
consistent and seamless system integrations
Develop process maps, procedures, methods and all associated process documentation to support required
regulatory commission expectations.
Analyze support operations and recommend practices and procedures that focus on enhanced and increased
productivity while minimizing costs.
Analyze and measure the effectiveness of existing IT and Business practices to develop sustainable,
repeatable and quantifiable long-term process improvements.
US Steel 2008 – 2015
S&OP Manager
Developed supply and demand forecast capabilities at multiple levels of aggregation for multiple time
horizons as part of inventory planning functions across the entire supply chain from source acquisitions to
production locations. Analyzed historical sales and inventory, researched demand drivers and prepared
forecast data, statistical forecasts models and evaluated results. Coordinated Cross Functional researchactivities
to reconcile significant variances and refined forecast models accordingly.
Oracle ERP Project Manager
Utilized expertise to identify process improvement opportunities and create solutions. Applied knowledge of
applications and leading-edge products and technologies in combination with industry and business skills to translate
business requirements into system solutions. Worked in conjunction with assigned team to develop business process
and define system interactions. Coordinated the execution of projects, including management of budget, schedule,
and technical resources.
Tubular Products / US Steel continued
ERP Analyst II
Performed functional analysis, requirements definition, ERP module configuration, and testing. Mapped business
modules to ERP modules. Developed requirements documents detailing desired business processes and system
functionality. Main point of contact for internal system implementation testing function. Provided effective end user
support for planned enhancements and upgrades.
Customer Service Analyst / AR Specialist
Worked in conjunction with Finance Team to identify and resolve customer-pricing issues. Developed P&L
statements for senior leadership.
3. Jeffrey M. Paich ~ Page 3
EDUCATION
Master of Business Administration
Indiana University of Pennsylvania Indiana, PA
Bachelor of Science, General Management / Human Resource Management
Magna Cum Laude
Indiana University of Pennsylvania Indiana, PA
CERTIFICATION
APICS CPIM Certification Anticipated Completion 2016
PROFESSIONAL DEVELOPMENT
Managing Diversity and Inclusion
Competency Based Selection
Situational Leadership
Managing to Win
Coaching for Excellence