Jeff Lamb is a business and IT leader seeking a position that aligns business capabilities with competitive demands through digital innovation and customer experience excellence. He has experience driving value for financial services companies through technology implementation and business process transformation. Lamb's competencies include continuous improvement, talent development, business architecture, requirements gathering, and quality assurance. Notable achievements include leading large-scale initiatives, improving project delivery outcomes, and expanding teams to deliver requirements for strategic projects.

1. Jeff Lamb
Professional Objective: To bring my employee benefits, retirement and financial services knowledge, experience, skills and creativity to work with a company
that is driven by a desire to achieve delivery of customer experience excellence for its customers, employees and shareholders and to be a leader/disruptor in the
marketplace through execution of a customer-driven, sustainable digital innovation strategy.
Positioning Statement: I am an open-minded, creative, forward looking, practical, business-driven IT leader and business architect who helps align business
capabilities with competitive demands in the marketplace. I drive customer, employee and shareholder value through implementation of technology and busi-
ness process transformation for financial services, retirement, employee benefits and insurance companies, enabling organizations to achieve results by aligning
to measurable, repeatable processes with the right talent.
Competency List:
Business / IT Leader Continuous Improvement
Driver
Talent Connector Bus. Architecture/
Requirements
Quality Assurance Leader
- Deliver desired business out-
comes through alignment of
business and IT strategy and
execution.
- Leverage metrics and KPI’s to
assess effectiveness and drive
continuous improvement.
- Plan and manage to budget,
identifying and implementing
unit cost savings and ROI from
investments.
- Provide Change Leadership and
Project Management oversight.
Notable Achievements:
- Recruited by Fortune 100 IT
Leader to join his leadership
team for a transformational
business/technology initiative.
- Recognized by the SVP of Life
Operations and IT EVP of a
Fortune 100 Company for lead-
ership in rapid alignment of the
future state organizational de-
sign to accelerate product im-
plementation.
- Implement business software
configuration design standards,
business process modeling
suite.
- Lead / facilitate adoption of
delivery methodologies such
as SDLC, CMMi, and Agile to
drive repeatable, measurable,
business analysis and quality
assurance at the lowest cost.
- Drive problem solving to accel-
erate delivery and raise quality.
- Actively manage vendor rela-
tionships to scale execution
capacity, lower unit cost and
raise quality.
- Provide thought leadership to
influence improvements in
product delivery.
Notable Achievements:
- Achieved top quartile IT project
delivery outcomes of 85% on
time, on budget.
- Achieve organizational objec-
tives through others by engag-
ing a diverse, high performing
team to provide value-added
business and IT consulting that
delivers on innovation.
- Communicate transparently the
purpose of transformational
change efforts to create the
conditions for trust, common
vision and team buy-in.
- Create an environment for mid-
level managers and team
members to achieve mastery
and autonomy that leads to
high engagement.
- Coach and mentor individual
contributors to become high
performing leaders.
Notable Achievements:
- Scaled BA team in six months
from 20 to over 100 to deliver
90,000 requirements in 36
months for multiple phases of a
strategic initiative.
- Create the framework for busi-
ness architecture defining key
business capabilities essential
to achieve strategic outcomes.
- Develop close working relation-
ships with business customers
to align outcomes and identify
problems, opportunities early.
- Remove barriers between busi-
ness and IT through co-owner-
ship of outcomes and the
process.
- Ensure requirements definition
aligns business and technical
requirements including non-
functional requirements.
Notable Achievements:
- Deployed a new business archi-
tecture framework for transfor-
mational efforts covering 80
capabilities and 200 processes.
- Delivered 90%+ requirement
stability/quality covering over
50,000 requirements
- Formulate quality assurance
strategy to transform from
reactive to proactive testing
methods.
- Lead deployment of state of
the art test automation engi-
neering practices.
- Work closely with customers
to align outcomes.
- Provide quality assurance
strategies for digital, middle
office and legacy initiatives.
- Leverage on-shore, off shore
and near shore staffing mod-
els.
Notable Achievements:
- Successfully led software
testing for a major greenfield
digital, customer-facing and
middle office platform devel-
opment effort for a Fortune
100 financial services com-
pany.