1. Jeffery Poole
773-784-3829(Home)
773-564-3589(Cell)
Poole355@hotmail.com
Summary:
• 27 Years of I.T./MIS Support, Configuration, and Installation.
• Manage and maintain all aspects of information technology.
• Built configures and installed servers in the network using Win 2K, 2003, and
Netware
• Troubleshooting, diagnosing, and maintaining LANs, Windows NT 3.x, 4.x,
Novell NetWare 2.x, 3.x, and 4.x.
• Veritas volume manager, Eturst, VM ware, and a host of other software.
• LAN administration, configuration, installation, and support of Compaq,
Dell, IBM servers, Raid, SMS, DHCP and Active directory.
• Documented all MAC and Wintel systems at the site
• Responsible for maintaining Windows NT server and NetWare 4.11
Supervised rollouts of Windows NT networks.
Affiliations:
Microsoft MCP
ArcServ Disaster Recovery
Professional Experience
Contractor/Self Employed December
2007 – Present
Chicago IL.
• 27 Years of I.T./MIS Support, Configuration, and Installation
• Temporary / Part time hands on IT/MIS positions supporting various clients.
• Team lead for J.P Morgan Chase (Contractor Object Win) - XP to
Windows 7 roll out in Chicago June 2013 - July 3014, PT
• Breeze Marketing (Contractor Breeze Marketing) - Network/desktop
deployment Feb 2012 - Feb 2013
• The Jacob Group (Contractor Allied inc.) - Desktop Support /Deployment
Sept 2009 - Sept 2011, PT
• Elgin National (Contractor) - Help Desk, Moves-Adds-Changes May 2008 -
March - 2010, PT

2. ITT Industries Chicago IL June 2006 –
December 2007
Contractor for Sierra Systems
• Responsible for asset control/disposal
• Moves adds and changes (MAC)
• Desktop / laptop configuration, and deployment, user network setup
• Service call, and repair, help desk call resolution for over 200 users
AON - Chicago IL. December
2004 – May 2006
Contractor
• Lead for a team of engineers to build, configure, and deploy HP Blade server
using windows 2003 Veritas volume manager, Eturst, and VM ware, and a host
of other software in an effort to consolidate the outdated network.
• Over 800 HP servers were built deployed and install on time
• On call for helpdesk and user support
• On call for AON LAN support
Hato USA Chicago IL. November 2002 –
June 2004
Lead IT consultant/Project Manager
• Manage and maintain all aspects of information technology.
• Preformed technical specs for Compaq servers.
• Built configures and installed servers in the network using Win 2K, 2003, and
Netware.
• Setting up desktops, NOS, desktop OS, users, printers, e-mail accounts, and
backups restores.
• In house support for users, hardware, software, email, user accounts, and all
other aspects of the information technologies.
Sentinel Technologies, Downers Grove, IL November
2001 – November 2002
Lead Systems Engineer/Project Manager
• Managed a team of engineers in networking the Chicago public school system
(900 sites).
• Documented all MAC and Wintel systems at the site.
• Documented all MDF rooms including servers NOS how many.

3. • Configured and installed routers, and switches.
• Assigned I/P addresses to all nodes.
• Installed Compaq antivirus servers and software.
• Populated a database on all findings for CPS (I/P addresses, serial numbers,
type of cable, node count, type of fiber).
• On call for all services calls.
PCS, Park Forest, IL November 2001 –
March 2002
Network Engineer/Administrator
• Personal Computer maintenance, Local Area Network (LAN) Consultant, and
LAN Administrator Netware and Windows NT/2K.
• Support, PC setup, configuration of hardware and operating systems
• LAN administration, configuration, installation, and support of Compaq, Dell,
IBM servers, Raid, SMS, DHCP and Active directory.
• Desktop/LAN support ATMI CORP. PC, and MAC.
• Backup, data restore, network printer setup and support
Transaction Information Systems - Chicago, IL April 1999 –
November 2001
Senior Network Engineer/LAN Administrator and Project Manager
• Windows NT Networks, Novell Netware, Raid, DHCP, TCP/IT, Desktop O/S,
and User Support.
• Project Lead for Y2K status and updates for all servers in the City of Chicago's
NDS tree On site support for all network and desktop issues.
• Project Lead for the city of Chicago's Department of Emergency
Communication Windows NT (911 call center 1147 W. Madison).
• Support/configuration administration and maintenance of Compaq and Dell
Raid, TCP/IP, DHCP, Active Directory, Lotus Notes 4.5, SMS, Ethernet, and
Token Ring LAN (1500 Novell Netware 4.11, and 5.X servers).
• Built, configured and installed NetWare 4.11 servers into the city of Chicago's
NDS tree for Departments.
• Preformed backups, restores, and created user and email accounts, print queues,
print servers, assigned rites to users.
• Migrated NDS databases onto newly installed NetWare servers.
• Provided technical specks for Compaq and Dell SANs solution.

4. • Responsible for support, service, and maintenance of Windows NT network,
server and workstations.
O/E Chicago Inc - Chicago, IL November 1997
– April 1999
Senior Network Engineer/LAN Administrator
• Windows NT Networks, Novell Netware, Raid, DHCP, TCP/IT, and User
Support.
• LAN Administrator Ameritech Corp. Chicago IL Windows NT and NetWare.
• Responsible for 14 Windows NT servers, and 50 NetWare 4.11 servers.
• LAN Administrator BestFood Food Service.
• Assisted in migration from NetWare to Windows NT 4.0 while supporting, and
maintaining the 200 user NetWare 4.11 server, users and desk top O/S and
hardware.
• Project Lead Ameritech New Media.
• Responsible for maintaining Windows NT server and NetWare 4.11 Supervised
rollouts of Windows NT networks.
• Duties included Troubleshooting, diagnosing, and maintaining LANs, Windows
NT 3.x, 4.x, Novell NetWare 2.x, 3.x, and 4.x.
• Project Lead Ameritech Corp. Lakewood Project; supervised 25 desktop
technicians in the move and reattachment to the Ameritech WAN of over 500
workstations.
• Supported Compaq servers, desktops and desktop applications.
• On call support for network and desktop problems
Applied Systems University Park, IL July
1994 – November 1997
Senior Network Engineer/LAN Administrator
• Windows NT Networks, Novell Netware, TCP/IP, DHCP, Desktop O/S and
Hardware.
• Hardware Services and Support.
• Phone support for server, desktop, hardware, and software, problems.
• Phone support for replacements, additions and network setup.
• Built and supported network servers running PC MOS, Novell NetWare 2.x,
3.x, 4.x.
• Built and supported Windows NT 3.x, 4.x, servers and workstations.

5. • Built, diagnosed and maintained network workstations running Dos 5.x, 6.x,
Windows 3.x, 95, Windows NT station 3.x, 4.x.
• Built, diagnosed, and maintained Peer- To-Peer Networks running Windows
3.x, 95, and NT.]
• Installed and supported desktop hardware and software.
Columbia - Chicago, IL.
1986 - 1989

6. • Built, diagnosed and maintained network workstations running Dos 5.x, 6.x,
Windows 3.x, 95, Windows NT station 3.x, 4.x.
• Built, diagnosed, and maintained Peer- To-Peer Networks running Windows
3.x, 95, and NT.]
• Installed and supported desktop hardware and software.
Columbia - Chicago, IL.
1986 - 1989