HR has evolved exponentially with the introduction of cutting edge technologies aimed at making all aspects fo the employee experience better. When technology was first being introduced to HR the focus was all on making processes easier and more efficient for HR practitioners. These gains in efficiencies were realized at the expense of end-users (e.g. candidates, employees, etc...). Today, technologies are mobile responsive, provide amazing user experiences, SaaS-based, contribute to boosting productivity and brand value, and ultimately, improving the candidate and employee experiences.

1. The impact of technology
on the business of HR
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work

3. ● HR Strategy - Attraction, Engagement & Retention
● Diversity, Inclusion & Belonging
● Leadership Development
● Employer Branding
● HR/Recruitment Technology Adoption
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work
HR Tech
Drives
Business
Value
Allowed Me
to Compete
& Flourish
HR
Scalability

4. What is the ultimate goal of
the HR function?
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work
Engage
Talent
Retain
Talent
Attract
Talent
Business
Productivity
& Results

5. Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work
What’s the goal of using
technology?
Scalability EfficiencyValue Add
Business
Productivity
& Results

6. What’s the connection
between tech and HR?
HR Strategy HR Tech
Business
Productivity
& Results
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work

7. 73% of employees know of HR
systems that will produce
higher quality work
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.workSource: pwc.com/TechAtWork

8. 91% of SMB leaders say HR
technology is critical or beneficial
to their business, yet only 57% are
currently using it
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.workSource: blog.capterra.com/hr-technology-strategy-2019/

9. What’s happening here?
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work
HR is currently not maximizing its
business value

10. Drivers of
Engagement
+ Core HR
Actions: HR
Strategy
Use
Technology
to Drive
Actions
Okay, this is all great but
where do we start?
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work

11. Case study #1
Background:
● 100 person organization.
● Offices in Toronto, India & remote
US workforce.
● Bootstrapped and profitable.
● Drivers of engagement: leadership,
recognition, career growth and
transparent communication.
Strategy:
● #1: employee connectedness and
collaboration - user experience.
● #2: leadership development -
leadership 101, conversations,
feedback and recognition, agile
performance conversations.
● #3: career pathing and enhancing
recruitment power.
Phase 1 Phase 2

12. What was the impact?
● 10% improvement in employee
engagement score.
● Significant reduction in number of
business apps being used.
● Increase in promotions to new roles.
● Noticeable improvement in employee
rating of front-line managers.
● Reduction in time spent on HR
administrative tasks (e.g. onboarding).
85%
increase in
generated
revenue
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work

13. Case study #2
Background:
● 300 person not-for-profit.
● Offices in Ontario - growing and
expanding beyond Ontario.
● HR is 99% manual - using legacy
payroll solution.
● No modernization or data access.
Strategy:
● #1: build a current HR foundation.
● #2: demonstrate noticeable and
increased value in HR.
● #2: access to data and analytics.
● #4: process scalability - i.e. reduce
manual administrative tasks.
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work

14. What can we learn from
these different case studies?
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work

15. Recruiting HRIS
Agile
Performance
Collaboration
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work

16. Questions to ask yourself...
● How do the tech platforms help your HR strategy succeed?
Jeff Waldman | @JeffWaldmanHR | jeff@ibelong.work
● What’s the user experience like for you - e.g. integrations, mobile, etc… ?
● Does the platform solve a problem that you’re dealing with?
● Does the platform help you scale your HR functions?
● Where is the data stored?

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