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EVOLVE OR DIE
Surviving the changing sales landscape
Jeff Perkins
Sales 2.0
March 16, 2015
#s20c @JeffPerkins8
PGi
#SalesEvolution @JeffPerkins8
BETTER COLLABORATION.
BETTER RESULTS.
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8
ABOUT ME
• Pic of kids
#s20c @JeffPerkins8#s20c @JeffPerkins8
@jeffperkins8
www.linkedin.com/in/jeffperkins1
www.slideshare.net/JeffPerkins1
SingleMindedProposition.com
#s20c @JeffPerkins8
THE GOOD OLD DAYS
#s20c @JeffPerkins8
Only 2% of cold calls result in an appointment
3% of emails result in a click (Source: Mail Chimp)
(Source: Leap Job)
#s20c @JeffPerkins8#s20c @JeffPerkins8
YOUR PROSPECTS JUST AREN’T THAT INTO YOU
#s20c @JeffPerkins8
WALK A MILE IN YOUR PROSPECTS SHOES
#s20c @JeffPerkins8#s20c @JeffPerkins8
BUSINESSES NEED YOUR HELP MORE THAN EVER.
#s20c @JeffPerkins8#s20c @JeffPerkins8
YET, THEY ARE MORE LIKELY TO IGNORE YOU
THAN EVER BEFORE.
#s20c @JeffPerkins8
SO, WHERE DOES THAT LEAVE US?
#s20c @JeffPerkins8
WE NEED TO EVOLVE
#s20c @JeffPerkins8
EVOLVE THE WAY WE
VIEW OUR PROSPECTS
#s20c @JeffPerkins8
Traditional
Sales Funnel
#s20c @JeffPerkins8
YOUR PROSPECTS ARE 70% OF THE
WAY THROUGH THE SALES PROCESS
BEFORE THEY ENGAGE YOU.
Traditional
Sales Funnel
#s20c @JeffPerkins8#s20c @JeffPerkins8
WHAT ARE THEY DOING THAT
70% OF THE TIME?
#s20c @JeffPerkins8#s20c @JeffPerkins8
Source: Google & Compete B2B Customer Study June 2013
ONLINE RESEARCH
#s20c @JeffPerkins8#s20c @JeffPerkins8
MEET YOUR FRONTLINE SALES REP
#s20c @JeffPerkins8#s20c @JeffPerkins8
DO YOU KNOW WHAT YOUR
CUSTOMERS ARE DOING?
#s20c @JeffPerkins8#s20c @JeffPerkins8
EVOLVE
RELATIONSHIPS WITH
OTHER DEPARTMENTS
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
B2B organizations with tightly aligned sales and
marketing operations achieved 24% faster 3-year
revenue growth, and 27% faster 3-year profit growth.
Source: http://gotypea.com/50-statistics-b2b-sales-marketing-misalignment/
#s20c @JeffPerkins8#s20c @JeffPerkins8
SALES/MARKETING ADVISORY BOARD
#s20c @JeffPerkins8#s20c @JeffPerkins8
EVOLVE THE WAY
WE SELL
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
WE GOT THE SAME AMOUNT OF BUSINESS
WHEN WE DIDN’T TRY TO SELL.
AND IT STUCK.
#s20c @JeffPerkins8#s20c @JeffPerkins8
WHAT PROSPECTS WANT
4X
Demonstrate deep
expertise on my
industry
2X
Demonstrate deep
expertise about my
company
Show they care about
my success
Cultivate a personal
relationship with me
#s20c @JeffPerkins8#s20c @JeffPerkins8
EVOLVE THE TYPES
OF REPS WE HIRE
#s20c @JeffPerkins8
#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
EVOLVE THE TOOLS
WE USE TO SELL
#s20c @JeffPerkins8#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
YOU USE ALL THESE HIGH TECH TOOLS TO
FIND YOUR PROSPECTS.
YOU NURTURE THEM INTO A QUALIFIED
LEAD.
YOU SPEND TIME AND EFFORT TO GET THE
MEETING.
AND THEN…
#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
OF COMMUNICATION
IS NON-VERBAL
#s20c @JeffPerkins8#s20c @JeffPerkins8
156% higher
revenue using video
Source: Aberdeen Group
Meetings take
30% less time
Source: University of Minnesota
#s20c @JeffPerkins8#s20c @JeffPerkins8
Sign up to be a beta
customer at booth #5
#s20c @JeffPerkins8#s20c @JeffPerkins8
Webinars are
rated one of the
top methods for
lead generation.
Source: Marketing Profs
#s20c @JeffPerkins8#s20c @JeffPerkins8
EVOLVE THE WAY WE
COMPENSATE SALES REPS
#s20c @JeffPerkins8
#s20c @JeffPerkins8#s20c @JeffPerkins8
IS YOUR COMP PLAN ENCOURAGING
THE RIGHT BEHAVIOR?
#s20c @JeffPerkins8
“MY REP IS MORE INTERESTED IN HIS
BUSINESS THAN MY BUSINESS”
#s20c @JeffPerkins8#s20c @JeffPerkins8
NEW IDEAS FOR COMPENSATION
• Higher base salary
• Incentives for customer satisfaction and
retention
• “Softer” metrics
• Give sales managers flexibility
#s20c @JeffPerkins8#s20c @JeffPerkins8
EVOLVE
• The way you view prospects
• Relationships with other departments
• The way you sell
• The types of reps you hire
• The tools you use to sell
• The way you compensate
#s20c @JeffPerkins8#s20c @JeffPerkins8
IT’S NOT ABOUT EVOLVE OR DIE.
IT’S ABOUT SURVIVE AND THRIVE.
#s20c @JeffPerkins8
SALES 2.0 DISCOUNT OFFER
JEFF.PERKINS@PGI.COM
#s20c @JeffPerkins8
THANK
YOU

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Evolve or Die: Surviving the Changing Sales Landscape - Sales 2.0 Conference - March 2015

Hinweis der Redaktion

  1. The traditional sales tactics are not less effective than they used to be. They literally NOT effective.
  2. Earnings are great, but the business isn't growing. More crowded and competitive market Asked to do more with less
  3. Prospects are not anonymous names on a list of leads Prospects are informed and will come to you with questions Prospects are already in the process of evaluating you and your competitors Be ready (Hubspot info in SFDC)
  4. ATC NADA story – sales through service Hard selling – business didn’t stick Buyers value business expertise over product knowledge (get stat) You can sell just as much, by not “selling”