2. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
“We are a boutique management consulting
firm specializing in the retail financial
advice industry.“
“We offer relevant, simple and trusted help
to materially improve the financial and
operational performance of your firm.”
• Strategic Planning
• Business Analysis
• Strategic Initiative Leadership
• Anderson Think Tank
• Toolkit Series
WHO
WE
ARE?
• Jeff Anderson
• 804-229-8397
• jeff.anderson@andersonconsult.net
• Sackets Harbor, NY
3. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
The TOOLKIT SERIES is specifically tailored to the independent advice marketplace.
(Brokerage, RIA, Hybrid, Discount, Agency)
The aim is to help industry leadership, independent business owners, third party
product and service providers more effectively introduce new business capabilities
to improve the fiscal and operating performance of their respective businesses.
Unlike traditional training based programs that focus on blue sky theory, the
TOOLKIT SERIES differentiates itself by focusing on actionable roadmaps.
The TOOLKIT SERIES has been segmented into three oversimplified categories below.
BACK TO BASICS Toolkits to enable a scalable fiscal and operating model
that exceeds customers expectations profitably.
LEADING CHANGE Toolkits to help leadership effectively transition
organizational focus and mobilize resources to achieve
a new business outcome.
WHAT’S NEXT Toolkits focused on first mover operating model
enhancements that materially expand operating
margins and increase EBITDA.
Each TOOLKIT is available in two versions, a QUICK TOOLKIT or a FULL TOOLKIT.
2018
TOOLKIT
SERIES
BACK
TO
BASICS
LEADING
CHANGE
WHAT’S
NEXT
PAGE
1
4. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
QUICK AND FULL TOOLKITS versions differing in content and pricing.
2018
TOOLKIT
SERIES
People
Are people willing to change and have
right skill set to lead upon adaption?
CommunicaHon
Are simple, relevant, timely
communication tools in place?
Governance
Are stakeholders recurrently engaged
to eliminate barriers and decision?
Plan
Is there a simple, actionable plan to
achieve desired deliverable?
Delivery
Road
Map
Is there a simple, phased, tollgate
based delivery plan in place?
Delivery
Process
Is there a consistent, integrated
business delivery process followed?
Financials
Is the financial impact to the P&L
understood, tracking tools in place?
Advisor
AdapHon
Is there plan to drive early adaption,
advocacy and advisor utilization?
OrganizaHon
Design
Are the roles, processes, reporting
structure designed to achieve goal?
Culture
Is there clear insight what the culture
and leadership can reasonably digest?
TOOLKIT
SECTION
SECTION
WILL
SOLVE
QUICK
FULL
PAGE
2
5. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
BACK
TO
BASICS
–
2018
TOOLKIT
SERIES
Back
To
Basics
Process
Management
Fundamentals
Leverage
end
to
end
process
management
to
administraHvely
achieve
scale,
reduce
expenses
and
increase
overall
advisor
saHsfacHon.
Back
To
Basics
Client
RelaHonship
Management
Technologies
Design
advisor
portals
to
balance
simplified
advisor
experience
with
workflow
management,
communicaHons
and
process
improvement.
Back
To
Basics
Leveraging
Off
Shoring
Services
Leverage
third
party
global
service
providers
to
achieve
administraHve
scale
at
a
variable,
lower
administraHve
cost
basis.
Back
To
Basics
Six
Sigma
Process
Improvement
Introduce
and
leverage
Six
Sigma
to
insHtuHonalize
a
common
language,
methodology
to
conHnuously
improve
operaHonal
and
fiscal
performance.
Back
To
Basics
Work
Flow
Management
Systems
Leverage
end
to
end
process
automaHon,
data
insights
and
analyHcs
to
facilitate
cross
funcHonal,
enterprise
process
execuHon.
Back
To
Basics
Wealth
Management
Pla`orms
Introduce
managed
account
pla`orm
to
further
enable
advisory
services
to
your
advisor
base
while
driving
annuiHzed
revenue
streams
to
your
firm.
Back
To
Basics
Leveraging
Dashboards
&
Scorecards
A
simple,
consistent
and
acHonable
methodology
to
ensure
Hmely
status
communicaHon
on
business
criHcal
enterprise
deliverables.
Back
To
Basics
Fundamentals
In
Vendor
Management
Spanning
product,
service
and
technology
providers,
implement
an
engagement
rigor
to
ensure
diligence,
compliance
and
drive
EBITDA.
Back
To
Basics
Regional
Service
Excellence
Teams
Cross
funcHonal
RIA,
Brokerage
administraHve
teams
focused
on
regional
support.
Self
contained
teams
span
recruiHng,
operaHons
to
supervision.
TOOLKIT
DESCRIPTION
TOOLKIT
TITLE
CATEGORY
PAGE
3
Retail
Advice
Firm
Use
Vendor
Firm
Use
Mutual
Use
6. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Back
To
Basics
Introducing
Hybrid
DistribuHon
Enable
mulH
channel
advice
pla`orm
coupling
both
tradiHonal
brokerage
and
advisory
services
to
diversify
advisors
business
model
and
pracHces.
Back
To
Basics
Basics
In
Project
Management
Office
Create
a
compeHHve
advantage
focused
on
execuHon
by
introducing
a
world
class
enterprise
project
management
funcHonality.
Back
To
Basics
Propriety
Product
IntroducHon
Process
Possessing
an
integrated
view,
improve
new
product
introducHon
from
point
of
ideaHon,
markeHng
to
ongoing
product
enhancement.
Back
To
Basics
Bionic
Advisory
Model
For
Full
Service
Advisors
Introduce
an
advisor
enabled
online
advice
operaHng
and
service
model
to
support
full
service
advisors
parHcipaHon
in
the
digital
marketplace.
Back
To
Basics
Value
Added
PracHce
Management
Not
focused
on
advisor
book
opHmizaHon,
help
an
indie
business
owner
manage
their
business
more
profitably,
translaHng
to
personal
wealth.
Back
To
Basics
Fundamentals
Of
Advisor
Banking
Introduce
a
new
business
capability
and
discipline
to
offer
growth
capital
to
help
indie
entrepreneurs
profitably
finance
business
expansion
acHviHes.
Back
To
Basics
Basics
In
Business
IntegraHon
Enable
a
comprehensive
business
integraHon
methodology
predicated
upon
regionalizaHon
&
center
of
excellence
business
principals.
Back
To
Basics
Basics
In
Proprietary
Product
MarkeHng
For
firms
possessing
proprietary
product,
enable
a
regional
markeHng
specialist
funcHon
aimed
at
wholesaling
products
internally.
Back
To
Basics
Affinity
Vendor
Services
Model
Leveraging
your
purchasing
power,
partner
with
third
party
service
providers
to
offer
value
added
services
to
your
independent
advisor
base.
TOOLKIT
DESCRIPTION
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TITLE
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4
BACK
TO
BASICS
–
2018
TOOLKIT
SERIES
Retail
Advice
Firm
Use
Vendor
Firm
Use
Mutual
Use
7. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Back
To
Basics
Enabling
Flawless
Advisor
TransiHon
Nearly
every
advisor
transiHon
is
a
nightmare.
Enable
our
TransiHon
excellence
model,
framework
to
exceed
advisor
transiHons
expectaHons.
Back
To
Basics
RecruiHng
EBITDA
AccreHve
Advisors
Not
every
advisor
is
created
equal,
as
more
EBITDA
accreHve
ones
are
best.
Enable
our
toolkit
to
insure
a
mutually
profitable
business
partnership.
Back
To
Basics
CreaHng
A
RecruiHng
Advantage
It
doesn’t
have
to
be
about
payout
and
support
concessions.
Enable
a
disHncHve
framework
to
recruit
advisor’s
matching
your
value
proposiHon.
Back
To
Basics
Designing
Partnerships
To
Drive
EBITDA
Drive
non
compensable
revenue
and
increase
speed
to
market
for
value
added
services
leveraging
our
strategic
partnership
methodology.
Back
To
Basics
The
EvoluHon
Of
PracHce
Mgmt
Services
Not
focused
on
book
segmentaHon
and
pareto
principles,
we
focus
on
management
disciplines
&
pracHces
to
increase
advisor’s
business
valuaHon.
Back
To
Basics
Designing
PracHce
To
Maximize
RelaHonships
As
advisors
respond
to
changes
in
regulaHons
and
increased
administraHve
burdens,
we
help
advisors
design
their
business
to
maximize
client
face
Hme.
Back
To
Basics
Introducing
A
MulH
Channel
Advice
Strategy
The
most
successful
indie
advisors
follow
a
mulH
channel
distribuHon
strategy.
We
help
tradiHonal
advisors
enable
this
advice
model
best
pracHce.
Back
To
Basics
MiHgate
AfriHon
Compliance
Risk
In
Agency
Model
Agency
advisor
afriHon
presents
a
material
sales
compliance
risk
to
tradiHonal
P&C
firms.
Leverage
our
toolkit
to
miHgate
agency
sales
compliance
risk.
Back
To
Basics
RecruiHng
Millennials
To
Retail
Advice
An
unique
career
offering,
recruiHng
and
operaHng
model
to
enHce
new
millennial
advisors
to
join
your
firm
and
as
important
retain
them.
TOOLKIT
DESCRIPTION
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TITLE
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5
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TO
BASICS
–
2018
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Firm
Use
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Use
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Use
8. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Back
To
Basics
Delivering
Business
CriHcal
Strategic
IniHaHves
Not
all
deliverables
are
equal,
as
some
are
more
strategically
important.
Enable
disHncHve
approach
to
ensure
business
criHcal
iniHaHves
are
delivered.
Back
To
Basics
Digital
Product
MarkeHng
Specialist
Diversify
exisHng
product
markeHng
processes,
specialists
with
digital
markeHng
pla`orm
to
insure
compliant,
real
Hme,
scalable
product
markeHng.
Back
To
Basics
Digital
Third
Party
Product
Wholesaling
Compliment
third
party
product
wholesaling
efforts
with
an
advanced
markeHng
pla`orm
to
ensure
compliant,
consistent
and
scalable
messaging.
Back
To
Basics
Enable
Decisions
&
MiHgate
Risk
Thru
Governance
Break
decision
gridlock,
miHgate
business
risk
and
coordinate
prioriHes
by
leveraging
our
execuHve,
operaHng
&
iniHaHve
governance
methodology.
Back
To
Basics
It’s
All
About
The
CommunicaHon
Few
firms
use
a
responsive,
rigorous
enterprise
communicaHon
methodology.
Enable
our
pracHces
to
effecHvely
communicate
internally
&
to
advisors.
Back
To
Basics
Decipher
Nice
-‐VS-‐
Need
To
Have
Technology
With
the
growth
of
FINTECH,
this
diagnosHc
enables
you
to
define,
scope
the
criHcal
few
tech
services
that
add
value
to
your
unique
business.
Back
To
Basics
Enabling
The
Right
Technology
FuncHonality
Leverage
our
proven
framework
to
harmonize
market
intelligence
&
business
requirements
to
drive
advisor
centric
technology
development.
Back
To
Basics
Marketplace
&
CompeHHve
AnalyHcs
This
capability
goes
beyond
understanding
payout
grids.
Enable
leadership
with
relevant,
Hmely
intelligence
to
drive
your
compeHHve
strategy.
Back
To
Basics
Introducing
A
Strategic
Planning
Discipline
Without
a
strategic
plan
&
roadmap
you
are
like
a
ship
without
a
rudder.
Enable
a
strategic
planning
discipline
to
insure
you
get
where
you
intend
to
go.
TOOLKIT
DESCRIPTION
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6
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TO
BASICS
–
2018
TOOLKIT
SERIES
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Firm
Use
Vendor
Firm
Use
Mutual
Use
9. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Back
To
Basics
SURGE
IniHaHve
Teams
Certain
situaHons
require
immediate
afenHon.
Enable
our
SURGE
enterprise
methodology
to
mobilize
business
resources
to
respond
quickly.
Back
To
Basics
HR
Performance
OperaHng
Framework
Invest
in
your
businesses
greatest
asset,
it’s
people,
by
enabling
an
innovaHve
human
resource
operaHng
framework
and
methodology.
Back
To
Basics
Leveraging
Global
Service
Partnerships
Leverage
global
service
partnerships
to
further
moneHze
tradiHonally
fixed
administraHve
expenses
and
drive
non
compensable
revenue.
Back
To
Basics
An
Agile
OrganizaHon
Design
Gejng
an
elephant
to
dance
is
difficult.
Agile
org.
design
enables
an
enterprise
to
refocus
prioriHes
instantly
enhancing
flexibility
and
speed
to
market.
Back
To
Basics
Selfless
Leadership
PracHces
As
organizaHons
evolve
leadership
requirements
shik.
Learn
leadership
pracHces
to
increase
power
through
empowerment
and
focus
on
enablement.
Back
To
Basics
Enabling
A
Meritocracy
Culture
A
healthy
performance
based
culture
is
beyond
making
your
numbers.
Enable
pracHces
to
improve
employee
sat.,
culture
and
business
performance.
Back
To
Basics
PosiHvely
Impact
Culture
Thru
Simple
Rewards
Leverage
our
best
pracHces
and
methodology
to
insHtuHonalize
a
business
rhythm
focused
on
simple,
recurrent
employee
recogniHon
pracHces.
Back
To
Basics
Shiking
Culture
Through
Measurement
Some
say
you
influence
employee
behavior
by
what
you
measure.
Enable
our
balance
measurement
methods
to
create
healthy
culture.
Back
To
Basics
Leadership
Development
Programs
Develop
future
leaders
and
miHgate
leadership
afriHon
risk,
by
deploying
mulH
discipline,
entry
level
leadership
development
programs.
TOOLKIT
DESCRIPTION
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2018
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Use
Mutual
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10. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Back
To
Basics
Expense
ReducHon
Leadership
Straight
line
expense
reducHon,
creates
unintended
harm.
Enable
our
conHnuous
reducHon
framework
&
process
to
achieve
targeted
expense
takeout.
Back
To
Basics
Quarterly
&
Annual
BudgeHng
Methodology
Enabling
an
expense
forecasHng,
reconciliaHon,
assignment
rigor
is
a
non
negoHable
in
today’s
marketplace.
Leverage
our
industry
best
pracHces.
Back
To
Basics
FoundaHonal
RIA
OrganizaHon
Design
&
Roles
Replicate
the
tradiHonal
RIA
organizaHon
structure
including
roles,
responsibiliHes,
organizaHon
design
and
business
capabiliHes.
Back
To
Basics
FoundaHonal
Brokerage
Org.
Design
&
Roles
Replicate
the
tradiHonal
brokerage
organizaHon
structure
including
roles,
responsibiliHes,
organizaHon
design
and
business
capabiliHes.
Back
To
Basics
Business
Case
Development
For
Investment
Ideas
are
good
but
profitable
concepts
premised
upon
market
research,
financials
and
though`ul
operaHonal
analysis
are
best.
Leverage
our
process.
Back
To
Basics
Strategic
IniHaHve
SelecHon
And
JusHficaHon
We
deep
dive
into
the
idenHficaHon
methodology
to
insure
the
vital
few
profitable
iniHaHves
are
jusHfied
prior
to
criHcal
working
capital
invested.
Back
To
Basics
Gejng
A
Large
OrganizaHon
To
Act
Small
There
is
misnomer
larger
organizaHons
can’t
act
like
personable,
relaHonship
focused
small
indie
firms.
Enable
our
methodology
to
achieve
both.
Back
To
Basics
Enabling
InsHtuHonal
DistribuHon
Whether
focused
on
penetraHng
indie
market
or
diversifying
distribuHon
channels,
leverage
our
methodology
to
expand
margins
and
revenue.
Back
To
Basics
Women’s
Career
Networking
Methodology
Introduce
a
women’s
networking
capability
to
drive
career
development,
networking,
mentoring
to
enable
your
organizaHons
thought
leadership
goal.
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Use
11. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Back
To
Basics
Fundamentals
In
Retail
Advice
Business
Models
The
indie
advice
market
has
various
operaHng
models.
Understand
the
differences,
to
define
the
right
distribuHon
model
to
achieve
your
sales
goals.
Back
To
Basics
2018
Retail
Advice
Marketplace
Trends
As
indie
marketplace
conHnues
to
undergo
change,
ground
yourself
on
the
criHcal
2018
marketplace
themes
impacHng
your
ongoing
distribuHon
efforts.
Back
To
Basics
Selling
Into
The
Retail
Advice
Marketplace
The
retail
advice
marketplace
is
unique.
We
deep
dive
into
the
criHcal
business
and
distribuHon
requirements
to
materially
penetrate
this
market.
Back
To
Basics
Fundamentals
Of
External
Wholesaling
We
best
pracHce
world
class
external
wholesaling
sales
organizaHons
including
team
design,
coverage
approaches,
compliant
messaging
and
markeHng.
Back
To
Basics
Fundamentals
Of
Internal
Wholesaling
We
best
pracHce
world
class
internal
wholesaling
sales
organizaHons
including
team
design,
coverage
approaches,
compliant
messaging
and
markeHng.
Back
To
Basics
Fundamentals
Of
Product
MarkeHng
Enable
foundaHonal
markeHng
capabiliHes
focused
on
value
posiHoning,
compliant
markeHng
material
development
and
advanced
markeHng
capabiliHes.
Back
To
Basics
Speaking
The
Language
Of
Your
Customer
Build
trust
and
powerfully
arHculate
your
value
proposiHon
in
the
language
relevant
to
the
retail
advice
industry
and
your
target
customer.
Back
To
Basics
Fundamentals
In
Preferred
DistribuHon
We
deep
dive
into
the
strategic
consideraHons,
including
cost
benefit
analysis,
of
parHcipaHng
in
a
preferred
distribuHon
relaHonship.
Back
To
Basics
How
Indie
Retail
Advice
Firms
Make
Money
Understanding
how
your
customer
makes
money,
befer
posiHons
your
firm
to
offer
help.
We
deep
dive
into
how
the
P&L
of
a
retail
advice
firm
works.
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CONSULTING
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CONFIDENTIAL
Back
To
Basics
Regional
DistribuHon
Support
Teams
Simplify
client
engagement,
maximize
relaHonships
and
expand
market
share,
by
enabling
self
contained
regional
teams
from
sales
to
servicing.
Back
To
Basics
Fundamentals
In
NaHonal
Sales
Management
We
best
pracHce
world
class
naHonal
sales
funcHons
including
role
definiHon,
team
design,
customer
alignment
and
accountabiliHes.
Back
To
Basics
Basics
In
Value
Added
Advisor
Services
Diversify
beyond
selling
commodity
products,
by
offering
disHncHve
value
added
services
to
drive
increased
advisor
dependency
and
loyalty.
Back
To
Basics
Revenue
VS
Profitability
DistribuHon
Not
all
customers
are
created
equal.
We
offer
best
pracHces
to
mobilize
your
engagement
efforts
on
clients
accreHve
to
your
firm
profitability.
Back
To
Basics
Leveraging
Technology
For
DistribuHon
Accessing
indie
distribuHon
today
goes
beyond
direct
sales.
We
explore
the
expanding
role
of
technology
pla`orms
as
a
channel
of
distribuHon.
Back
To
Basics
Technology
Sales
Engagement
Model
Few
technology
service
firms
deploy
a
client
centric
sales
model.
Use
our
engagement
model
designed
for
technology
firms
selling
into
indie
marketplace.
Back
To
Basics
MoneHzing
Technology
Partnerships
Partnerships
to
enhance
speed
to
market
enables
an
advantage.
Structure
these
arrangements
to
parHcipate
in
both
revenue
and
equity
upside.
Back
To
Basics
Fundamentals
In
BGA
DistribuHon
Understanding
BGA’s
role
in
the
industry
is
criHcal.
BGA’s
present
a
scalable
distribuHon
channel
alternaHve
and
array
of
partnership
opportuniHes.
Back
To
Basics
Fundamentals
In
Strategic
Accounts
We
best
pracHce
world
class
strategic
account
funcHons
including
role
definiHon,
team
design,
customer
alignment
and
accountabiliHes.
TOOLKIT
DESCRIPTION
TOOLKIT
TITLE
CATEGORY
PAGE
10
BACK
TO
BASICS
–
2018
TOOLKIT
SERIES
Retail
Advice
Firm
Use
Vendor
Firm
Use
Mutual
Use
13. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Back
To
Basics
Leveraging
Advisor
Centers
of
Influence
The
most
powerful
center
of
influence
within
retail
advice
are
the
advisors.
Learn
best
pracHces
to
leverage
this
group
to
help
enable
your
agenda.
Back
To
Basics
PenetraHng
Small
To
Middle
Indie
Advice
Market
Profitably
distribuHng
to
the
small
to
middle
retail
advice
marketplace
is
difficult.
Leverage
best
pracHces
to
access
this
growing
retail
segment.
Back
To
Basics
Fundamentals
In
Agency
Advice
DistribuHon
We
perform
a
deep
dive
into
tradiHonal
agency
advice
operaHng
model,
idenHfying
the
strengths,
weaknesses
and
compeHHve
marketplace
trends.
Back
To
Basics
Fundamentals
In
Banking
Advice
DistribuHon
We
perform
a
deep
dive
into
tradiHonal
banking
advice
pla`orm
operaHng
models,
idenHfying
the
strengths,
weaknesses
and
marketplace
trends.
Back
To
Basics
Fundamentals
In
Financial
InsHtuHon
Channels
Review
the
basics
of
financial
insHtuHon
service
channels
and
the
material
revenue
opportuniHes
presented
through
their
open
market
distribuHon.
Back
To
Basics
Fundamentals
In
Proprietary
Clearing
&
Custody
TradiHonally
larger
broker
dealers
are
self
clearing.
Deep
dive
into
the
fundamentals
and
explore
how
open
market
distribuHon
presents
opportuniHes.
Back
To
Basics
Understanding
Consumer
Wealth
Tiers
There
are
material
differences
in
the
needs
of
ultra
net
worth
consumers
-‐vs-‐
the
mass
market.
We
deep
dive
into
all
wealth
Hers
and
their
differences.
Back
To
Basics
Understanding
Retail
Advice
Service
Tiers
There
are
material
differences
in
offering
family
office
-‐vs-‐
discounted
self
directed
investment
services.
We
deep
dive
into
service
Her
differences.
Back
To
Basics
Maintaining
Mind
Share
-‐
Leveraging
Sales
Ideas
Nearly
all
parHes
distribuHng
into
retail
advice,
parHcipate
in
a
commodity
marketplace.
Create
disHncHve
awareness
through
recurrent
markeHng.
TOOLKIT
DESCRIPTION
TOOLKIT
TITLE
CATEGORY
PAGE
11
BACK
TO
BASICS
–
2018
TOOLKIT
SERIES
Retail
Advice
Firm
Use
Vendor
Firm
Use
Mutual
Use
14. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
Leading
Change
BETA
-‐
Pilot
TesHng
Methodology
Leverage
our
proprietary
BETA
pilot
methodology
to
reduce
development
expenses,
rework,
by
designing
to
advisor
requirements
the
first
Hme.
Leading
Change
AlternaHve
Channels
For
Change
Introduce
an
alternaHve
channel
to
diversify
your
distribuHon,
business
suite
while
gradually
migraHng
to
higher
margin
emerging
channels.
Leading
Change
OrganizaHon
Design
For
Change
Leverage
our
organizaHon
design
methodology
to
align
incenHves,
coordinate
behavior
and
organize
deliverables
to
achieve
desired
change
outcomes.
Leading
Change
The
ART
of
Change
Management
Successful
change
management
balances
process
&
the
art
of
judgment.
This
deep
dive
offers
best
pracHces
on
subjecHve
change
mgmt
techniques.
Leading
Change
OrganizaHon
Willingness
-‐
A
DiagnosHc
Process
The
most
criHcal
factor
impacHng
change
mgmt
is
people’s
willingness
to
change.
Leverage
our
diagnosHc
to
assess
organizaHonal
readiness.
Leading
Change
Driving
Advisor
AdapHon
-‐
A
Methodology
Gejng
independent
business
owners
to
adapt
to
new
product,
services
is
a
challenge.
Use
our
methodology
to
increase
uHlizaHon,
adapHon
rates.
Leading
Change
Change
Management
For
Advisors
ReposiHoning
an
advisors
business
is
tough.
We
help
Advisors
lead
change
required
to
transiHon
&
reposiHon
their
business
seamlessly.
Leading
Change
Change
Management
Mapping
A
comprehensive,
subjecHve
based
diagnosHc
to
quanHtaHvely
assess
the
need
for
change
in
a
current
business,
funcHon
or
advisor
offering.
Leading
Change
DELTA
-‐
Change
Management
Methodology
Deploy
our
proprietary
DELTA
change
management
methodology
to
insHtuHonalize
a
language,
process
and
enterprise
discipline
to
facilitate
change.
TOOLKIT
DESCRIPTION
TOOLKIT
TITLE
CATEGORY
LEADING
CHANGE
–
2018
TOOLKIT
SERIES
PAGE
12
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Advice
Firm
Use
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Firm
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Use
15. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
What’s
Next
Service
Centric
-‐
Retail
Advice
Model
Diversify
your
retail
advice
model
from
product
distribuHon
focus,
to
one
focused
on
offering
profitable
services
to
the
retail
advice
marketplace.
What’s
Next
Mass
Market
-‐
Retail
Advice
Model
Implement
a
profitable,
scalable
full
service
retail
advice
model
to
materially
penetrate
the
unique
&
underserved
mass
market.
What’s
Next
Bionic
Family
Office
-‐
Retail
Advice
Model
Leveraging
innovaHve
concepts,
implement
a
first
mover
family
office
retail
advice
business
model
to
more
profitably
service
the
UHNW
client
market.
What’s
Next
Agency
Wellness
Model
-‐
Retail
Advice
Model
Break
the
mold
between
tradiHonal
agency
and
retail
advice
models.
Enable
a
truly
full
service,
holisHc
and
highly
profitable
retail
wellness
model.
What’s
Next
Advice
Centric
-‐
Retail
Advice
Model
Implement
an
advice
centric
model
premised
upon
a
cafeteria
style
service
offering
and
graduated
equity
ownership,
payout
and
segmented
services.
What’s
Next
Advice
EvoluHon
-‐
From
Product,
To
Service
To
Funding
As
AUM
based
margins
compress,
we
offer
a
roadmap
to
transiHon
from
your
retail
advice
model
from
product,
services
to
funding
focus.
What’s
Next
Next
GeneraHon
Vendor
Management
As
marketplace
increases
it’s
dependency
on
third
party
service
vendors,
we
offer
a
forward
thinking
vendor
management
model
to
drive
EBITDA.
What’s
Next
MiHgaHng
Fiduciary
Risk
Thru
Big
Data/AnalyHcs
Leverage
the
regulated,
non
regulated
big
data
marketplace
and
enable
immediate
opportunity
to
automate
suitability
&
fiduciary
risk
assessment.
What’s
Next
Advisor
Life
Cycle
-‐
Retail
Advice
Model
Enable
a
single
advice
channel
that
offers
unique
services
to
an
indie
Advisor,
based
on
the
stage
of
their
business,
from
start
up
to
succession.
TOOLKIT
DESCRIPTION
TOOLKIT
TITLE
CATEGORY
WHAT’S
NEXT
–
2018
TOOLKIT
SERIES
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16. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
What’s
Next
MoneHzing
AcHve
Management
Thru
Digital
UHlity
Leveraging
venture
mindset,
uHlize
a
digital
uHlity
to
create
open
market
distribuHon
for
Advisors
intellectual
property
in
acHve
management.
What’s
Next
RIA
ConsorHum
-‐
Retail
Advice
Model
Learn
how
to
enable
consorHum
partnerships
to
enhance
purchasing
leverage
and
negoHate
befer
terms
of
third
party
service
provider
agreements.
What’s
Next
Big
Data,
AnalyHcs
&
ArHficial
Intelligence
Outside
of
tradiHonal
investment
performance
reporHng,
deploy
big
data,
analyHcs
best
pracHces
in
recruiHng,
markeHng,
operaHons
&
risk.
What’s
Next
Enabling
Client
RelaHonships
Thru
Tech
Ecosystems
Leverage
our
forward
thinking
technology
delivery
methodology
designed
to
maximize
Advisor
client
face
Hme
and
enhance
client
relaHonships.
What’s
Next
Roll
Up
AcquisiHon
Strategy
Using
Shared
COE
Leverage
our
acquisiHon
roll
up
strategy
to
acquire
assets
at
a
discount
and
increase
acquisiHon
valuaHon
through
transiHoning
to
a
shared
COE.
What’s
Next
Retail
Client
Data
Privacy
&
ProtecHon
The
next
big
thing,
retail
client
data
privacy
and
protecHon.
Learn
trends,
risks
and
our
suggested
miHgates
to
reduce
your
organizaHons
exposure.
What’s
Next
Increasing
EBITDA
–
Diversifying
AUM
Based
P&L
Leverage
best
pracHces
to
diversify
and
create
new
non
compensable
revenue
streams
not
linked
to
tradiHonal
AUM
based
revenue
sources.
What’s
Next
Enabling
An
InnovaHon
Services
Culture
Enable
an
innovaHon
culture
and
enterprise
core
competency
leveraging
our
first
mover
innovaHon
organizaHon
design,
framework
and
process.
What’s
Next
Next
GeneraHon
-‐
Orphan
Account
Management
Responding
to
evolving
regulatory
requirements
and
profitability
pressures,
deploy
new
operaHng
model
to
compliantly
service
orphaned
accounts.
TOOLKIT
DESCRIPTION
TOOLKIT
TITLE
CATEGORY
WHAT’S
NEXT
–
2018
TOOLKIT
SERIES
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17. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
What’s
Next
Skunkworks
-‐
Align
Technology
InnovaHon
Engage
dependent
technology
thought
leadership
to
innovate
and
mobilize
collecHve
development
of
next
generaHon
technology
services.
What’s
Next
Follow
The
Money
-‐
Investment
Summit
Summit
with
venture
capital,
private
equity
and
investment
banking
industry
focused
organizaHons
to
glean
intelligence
of
macro
marketplace
trends.
What’s
Next
Designing
Product
To
Enable
Advice
Services
Model
As
retail
advice
firms
diversify
their
operaHng
models
from
product
to
service
distribuHon,
understand
the
evolving
impact
to
product
design.
What’s
Next
Product
-‐
Direct
To
Consumer
Online
DistribuHon
Product
providers
conHnue
to
materially
invest
in
alternaHve
channels.
Use
our
best
pracHces
to
enable
direct
to
consumer
online
distribuHon.
What’s
Next
Diversifying
Into
Global
Emerging
Markets
A
rising
Hde
liks
all
boats.
Diversify
distribuHon
to
parHcipate
in
higher
growth
global
markets.
Use
our
methodology
to
assess
this
strategic
opHon.
What’s
Next
Keeping
It
Simple
-‐
PenetraHng
The
Mass
Market
There
are
material
differences
in
consumer
wealth
Her
segments.
Best
pracHce
our
distribuHon
methods
to
materially
penetrate
the
mass
market.
What’s
Next
Bionic
Wholesaling
-‐
Leveraging
Tech
For
Coverage
Scale
Successful
salespersons
maximize
customer
face
Hme.
Explore
technology
best
pracHces
to
increase
wholesaling
face
and
relaHonship
building
Hme.
What’s
Next
In
The
Market
-‐
Real
Time
Customer
Intel
The
most
valuable
help
you
can
offer
an
indie
advisor,
is
an
acHve
customer
lead.
Explore
how
the
evolving
big
data,
analyHc
services
market
can
help.
What’s
Next
Think
Tank
-‐
Align
Forward
Thinking
Strategic
Plans
Mobilize
thought
leadership
of
strategic
customers
to
roundtable
forward
looking
marketplace
trends.
Use
output
to
coordinate
mutual
strategic
plans.
TOOLKIT
DESCRIPTION
TOOLKIT
TITLE
CATEGORY
PAGE
15
WHAT’S
NEXT
–
2018
TOOLKIT
SERIES
Retail
Advice
Firm
Use
Vendor
Firm
Use
Mutual
Use
18. ANDERSON
CONSULTING
PROPRIETARY
&
CONFIDENTIAL
2018
TOOLKIT
PRICING
&
ENGAGEMENT
OPTIONS
OPTION
#1
OPTION
#2
OPTION
#3
•
Purchase
Quick
Toolkit
•
Purchase
Quick
Toolkit
•
Purchase
Full
Toolkit
•
Purchase
Recommended
ConsulHng
Engagement
To
Support
Quick
Toolkit
(One
Week
Retained
On
Site
ConsulHng
Engagement*)
OPTION
#4
•
Purchase
Full
Toolkit
•
Purchase
Recommended
ConsulHng
Engagement
To
Support
Full
Toolkit
(Four
Week
Retained
On
site
ConsulHng
Engagement*)
$22,450
$47,550
$66,750
$157,650
•
Excludes
T&L
&
Miscellaneous
Expenses
PAGE
16
