Engr. Jed Concepcion
Sustaining Excellence Through Leadership in the New Normal

Educational Background:
B.S ECE – University of the East (2008)
Masters of Technology – TUP – Manila ( 30 units)
Masters of Business Administration – AMA Online University
(on-going)
Professional Experience:
 Engineering Head, Tokyo Bosai Setsubi Co. Ltd (Phils)
Instructor 1, Technological University of the Philippines
Service Manager, Xitrix Computer Corporation
Admin and Facilities Officer, e-Business Services Inc.
Facilities Manager, Silver Finance Inc.
Technical Manager, Redfox Technologies Inc.
Chief Solutions Officer, ICTEN I.T Solutions
Affiliations:
Country Director, International Youth Society
Past President, Rotary Club of Malabon East
Past President, Rotaract Club of Malabon East
Rotaract Club of University of the East - Caloocan
Member, Institute of Electronics Engineers of the Philippines
Member, International Association of Engineers
Jed G. Concepcion

Have you
experience
Leadership
Role?

Are you a Leader?

“If your actions
inspire others to
dream more, learn
more, do more and
become more, you
are a leader”
John Quincy Adams

QUESTIONS IN LEADERSHIP
Q. Are leaders always popular with the people they
supervise?
The best leaders seem to combine the natural
ability of leading and winning friends.
Q. Are good leaders born or made?
Some men are born leaders, but most leaders
are good leaders because they have worked hard
and thought hard to become so.

QUESTIONS IN LEADERSHIP
Q Should a leader impose his authority?
 Authority is earned, not inherited as a result of
man’s being made a Organization Leaders.
Q . How does a leader win loyalty from his
follower?
 You win loyalty by being loyal to your
employees. Loyalty may also be inspired by
showing your own loyalty to your own
superior.

What is Leadership?
“A process whereby an individual influences a group of
individuals to achieve a common goal”
” the art of motivating a group of people to act toward
achieving a common goal.”
A process of influence among leaders and followers who
intend real changes that reflect their mutual purposes.
Keywords:
inspired
influence
change

“Great leaders are almost always
great simplifiers, who can cut
through argument, debate and
doubt, to offer a solution everybody
can understand.”
- Colin Powell

Who is a TRUE Leader?
This?

Or This?

Who is a Effective Leader?

Leadership Style (Basic)

Question:
Are you a Leader
or a Manager?

Attributes of a Leader
Guiding vision: Effective
leaders know what they
want to do, and have the
strength of character to
pursue their objectives in
the face of opposition and
in spite of failures. The
effective leader establishes
achievable goals.

Attributes of a Leader
Passion: Effective leaders
believe passionately in
their goals. They have a
positive outlook on who
they are, and they love
what they do. Their
passion for life is a
guiding star for others
to follow, because they
radiate promise!

Attributes of a Leader
Integrity: Because they know who they are,
effective leaders are also aware of their
weaknesses. They only make promises they
can follow through on.
Honesty: Leaders convey an aura of honesty
in both their professional and their personal
lives.
Trust: Effective leaders earn the trust of their
followers and act on behalf of their followers.

Attributes of a Leader
 Curiosity: Leaders are learners.
They wonder about every aspect of
their charge. They find out what
they need to know in order to
pursue their goals.
 Risk: Effective leaders take
calculated risks when necessary to
achieve their objectives. If a mistake
is made, the effective leader will
learn from the mistake and use it as
an opportunity to explore other
avenues.

Attributes of a Leader
Dedication: The effective
leader is dedicated to his
or her charge, and will
work assiduously on
behalf of those following.
The leader gives himself or
herself entirely to the task
when it is necessary.

Attributes of a Leader
 Charisma: This may be
the one attribute that is
the most difficult to
cultivate. It conveys
maturity, respect for
your followers,
compassion, a fine sense
of humor, and a love of
humanity. The result is
that leaders have the
capability to motivate
people to excel.

Listening:
Leaders Listen!
This is the most
important
attribute of all,
listen to your
followers.
Attributes of a Leader

Leader vs Manager
Leader
A person who is followed by others.
Manager ,
1. A person controlling or
administering a business or a part
of a business.
2. A person regarded in
terms of skill in household or
financial or other management.

Leadership
Leadership is the ability
to develop a vision that
motivates others to
move with a passion
toward a common goal

Management
Management is the ability to
organize resources and
coordinate the execution of
tasks necessary to reach a
goal in a timely and cost
effective manner

Leadership vs Management
 Management seeks stability &
predictability
 (order)
 Leadership seeks improvement
through change
 (disorder)

Leader vs Manager
Leaders:
Do the right thing
Manager:
Do things right

Leadership & Management Skills
Leadership – soft skills
 Communications
 Motivation
 Stress Management
 Team Building
 Change Management
Management – hard skills
 Scheduling
 Staffing
 Activity Analysis
 Project Controls

Managers have the following attributes , they
 Consider alternatives to design
 Estimate costs involved
 Establish risks to the organization
 Develop a schedule for the project
 Include decision steps
 Manage change in an orderly fashion
 Keep the team motivated and informed
 Review responsibilities and goals with each team player
 State clearly the basis for evaluation and where each
person fits into the organization

Managers have the following attributes , they
 Monitor progress
 Set directions; set expected achievements for each
individual within the next work period. Show the team
members where they fit in achieving unit goals.
 Perform administrative tasks
 Report to senior management
 Money and job security play a major role in management
effectiveness. They act as deficiency motivators.

Being a Leader
 If you want to get ahead, be a leader, you must
assume:
 That everything that happens to you results in a situation
that is in your control
 That the attitude you convey is what you are judged on
 That what you think and do in your private life is what
you will reap in your public or corporate life
 You are what you think and believe
 If you never meet a challenge you will never find out what
you are worth

Recipe for being a Leader
 Take control of your life
 Assume responsibility for who you are
 Convey a positive and dynamic attitude in
everything you do
 Accept blame: learn from your own
mistakes as well as those of others. Take
blame for everything that happens in your
unit
 Give credit wherever it is due
 Be compassionate when you review your
team members' progress or lack thereof

Recipe for Being a Leader
 Think great thoughts. Small thinking is
why companies go broke
 Turn disasters into opportunities. Turn
every obstacle into a personal triumph
 Determine your "real" goals then strive to
achieve them
 When you want to tell someone
something important, do it personally
 Don’t be afraid to get your hands dirty
doing what you ask others to do. Make
coffee

Recipe for Being a Leader
 Listen effectively
 Encourage teamwork and participation
 Empower team members
 Communicate effectively
 Emphasize long-term productivity
 Make sound and timely decisions
 Treat each person as an individual
 Know yourself and your team
 Protect your team
 Have vision, courage and commitment

How to Be a Successful Leader: Strategies
 Make your expectations
clearly known.
 Share your goals, visions,
motivations, and reasons.
 Give feedback about
contributions.
 Listen
 Build team players.
 Reward cooperation and
hard work.
 Maintain good relations
with colleague.
 Accept diversity.
 Admit your mistakes.
 When you promise-deliver.
 Periodically, disengage
from daily pressures.
 Don’t take yourself too
seriously.

Leadership in
the
New Normal

“The scarcest resource in the world today is
leadership -- leadership capable of
continuously transforming organizations
to win in tomorrow’s fast-changing and
increasingly more competitive world.”
A.G. Lafley

Leadership in the New Normal
What is the current situation?
 Threat of COVID 19
 Community Restriction
 Limited Movement
 Stay at Home
 Work From Home Arrangement
 Remote Learning

Challenges in New Normal
Leadership
Effective Communication
Managing your Self
Managing your Goal
Monitoring Development
Decision Making
Targeting Effectiveness

Keys to Effective Leadership in Our
New Normal
 Leaders must be proactive in their
efforts, and deeply care about how the
people around them are doing.
- Instead of hopping on a Zoom call and
immediately diving into work-related items,
take a moment to show you care.

Leaders need to share how they're
feeling, as well.
- Transparency in any organization is
important.
Keys to Effective Leadership in Our
New Normal

 Leaders must create a safe environment
where people feel a sense of belonging.
- As a leader, it's then your job to create an
environment where people feel this sense of
belonging, and know that the hours they
spend working toward the organization’s
mission mean more than just earning a
paycheck.
Keys to Effective Leadership in Our
New Normal

 Leaders have to solidify their mission--and live it
out in the world.
- Everyone wants to know that where they are putting
their time, energy, money, and support is behind an
organization they believe is impacting the world in
some sort of positive way.
- Your mission, and how it ties into current events, is
extremely important.
Keys to Effective Leadership in Our
New Normal

 Leaders must be willing to adapt.
-In a world of uncertainty, adaptability is key.
It has always been true that leaders must
constantly be thinking 10 steps ahead. But
during a global crisis like Covid-19,
flexibility and being able to make quick,
informed decisions is crucial to keeping the
organization moving forward.
Keys to Effective Leadership in Our
New Normal

 Leaders have to remain optimistic about
the future, without sugarcoating the
present.
-Being optimistic can't mean lying to or
deceiving those around you--or especially
yourself. Instead, it means being brutally
honest, while at the same time acknowledging
both the good and the bad, the lessons
learned, and the growth to come.
Keys to Effective Leadership in Our
New Normal

Leaders must overcommunicate.
- Effective communication also means
leaving room for others to speak up.
Keys to Effective Leadership in Our
New Normal

Here are some leadership lessons
that have emerged from the
pandemic:
 Time to Create: The pandemic has brought people
closer and motivated them to explore unchartered
waters. People and organizations are becoming more
adaptive, embracing cultural diversity, willing to
manage risks. It means organizations need to seize this
moment to understand and evaluate how unique
talents, functions, contributions and innovations can
be better utilized.

Here are some leadership lessons
that have emerged from the
pandemic:
 Communicate with Compassion: The virtual world
may be tech-driven, but the art of simple and
impactful communication still counts. It is critical in
driving teams, meeting business goals, and
collaboration. Reach to the heart and remember
listening is the most powerful communication ever
invented.

Here are some leadership lessons
that have emerged from the
pandemic:
 Be there for the team: Empathy and emotional
intelligence have emerged as the new game changers
for workplaces and workforces. Every voice and
opinion matters in the new reality.

Here are some leadership lessons
that have emerged from the
pandemic:
 Embrace ambiguity with a smile: It happens, and it
will, make this your philosophy. There will not be clear
answers to anything, anymore. Leaders will have to
evaluate risks on-the-go and juggle between different,
often conflicting, decisions and trust their instinct on
the right course of action.

Do you still
want to be a
Leader?

Servant leadership is a philosophy, where
the leader’s main goal is to serve his
subordinates. It is a concept where people
in managerial positions use their power
and privilege to make sure that their
subordinates have access to better
resources and a better work environment.

SERVANT LEADERSHIP

SERVANT LEADERSHIP EXAMPLE
Collaboration
Let’s say that the customer service department of an organization is facing
difficulties in dealing with the customers. The leader calls for a meeting
and urges them to voice all their opinions together and share their
thoughts on how each issue can be managed. This can be a regular
exercise and the frequency can again be decided by the team, depending
upon their workload.
A collaboration often brings about ideas and solutions which individually
are not possible. Even though it takes working hours, this brings out
productivity by bringing solutions to their problems as a whole.

Leading by example
Team members of an organization do not come on time
despite being regularly reprimanded for that. A servant
leader initiates the change by coming before time and
greeting the employees when they enter later. This
induces a sense of (slight shame) and responsibility in the
employee. The reason they are more inclined to follow the
leader is that he or she is a servant leader. If any of your
colleague still does not fall into the pattern, he or she can
be approached for the same as the communication lines
are clear here.
SERVANT LEADERSHIP EXAMPLE

Caring
In today’s high powered corporate space, mental
health has taken quite the back seat. A servant
leader knows just how draining this can be on
the minds of her members / colleague. Having
an on-call in-house therapist who takes care of
employees with weekly personal sessions can be
incredibly helpful.
SERVANT LEADERSHIP EXAMPLE

Servant leadership is a
concept that works on the
basic tenets of compassion
and empathy. Yet,
ironically, most people
find it difficult to
implement the same. In
today’s environment
which is competitive to
the core, creating a
compassionate work
environment may be
tricky, but not impossible.

Here’s how you can ensure that your servant
leadership style becomes successful”
•Get the right people
•Put others first
•Change your outlook
•Keep your communication open
•Plan wisely for the future

Thank you for Listening
Fellow Leaders…..