4. • Purpose: Understand the people innovation
• Objectives:
– Understand the past vs the present vs the future
– Understand the different generation needs
– Innovative people process which are being
implemented
• Culture & values
• Recruitment
• Pay & Reward
• Ways of working (flexible working, work space etc…)
• Structure: theory and case study with a Q&A
sessions
5. Top-Down hierarchies
Silo/Function based work
Organisation centric
Command & control
30 years in one career
Hierarchy
Work 9 to 5
Work in corporate office
Use company equipment
6. Millennial (Generation Y). Born
between 1978-1987.
• tech-savvy, enthusiastic, self-centred,
confident, good networker and
achievement-oriented
• want manager to empowers them
• Need leisure time for my private life
• driven more by their values than by
money
• do not expect to “pay their dues.”
• expect their opinions to be heard and
considered are driven less by money
and more by accomplishment.
• express their creativity and be able to
complete tasks on their own - using
their own methods
• working in teams with shared reward
• Clearly define expectations
• Questions authority
Kim Kardashian, Jessica Simpson, Jake
Gyllenhaal, Macaulay Culkin, Beyonce
Knowles, Britney Spears, Justin
Tmberlake, Alicia Keys
Baby Boomers: Born between 1946-
1964.
• driven more by their values than by
money
• working your way up the ladder
• recognise hierarchy,
• paying your dues
• Manual task
• money and perks are the reward for
hard work, long hours and
commitment
• face time in the office
• they are defined by their work
Steve Jobs, Bill Gates, Sylvester
Stallone, Bill Clinton, Donald Trump
Generation X. Born between 1965 –
1977
• independent, self reliant individuals.
• more comfortable with technology,
diversity and global awareness
• value freedom and responsibility
• put into a box they will start looking
for a way to get out
• want to use their entrepreneurial spirit
• ambitious and eager to learn new skill
• fun and meaningful work
• Flexible work schedules and work-
from-home options
• hands-off attitude
• skeptics and cynics and value
authenticity
• frequent, rapid, specific feedback.
Charlie Sheen, Ben Stiller, Sarah Jessica
Parker, Adam Sandler, David Cameron,
Gordon Ramsay, Jennifer Lopez, Jay
7.
8. • Business values are the words that translate
the core principles at the roots of what the
companies are about
• People values need to be the same as business
values as you have one message to
communicate internally and externally
• Culture is the practice of the values, it will
derive from people actioning them.
9. be generous
This means giving honest feedback to one
another, taking time to say thank you, and
where we can, donating our resources or
money to those who need it more than us.
It's that simple.
be natural
Not just our
products, but being
natural in how we
treat each other and
how we speak to the
most important
people - our drinkers
be entrepreneurial
innocent began as a
small, entrepreneurial
company, and nothing
much has changed.
We aren't afraid to do
things differently, and
we've never given up
on a good
opportunity.
be responsible
We keep our promises,
are mindful of our
impact on our
community and our
environment, and
always try to leave
things a little bit better
than we found them.
be commercial
We wouldn't be here if we didn't keep
our eyes on the numbers at all times.
Ultimately we want to deliver growth for
us and our customers too.
https://youtu.be/CUljSzjnho0
10. • Usage of social media:
LinkedIn/Facebook/Twitter
• Usage of other media to attract talents:
Video/Give away
• Change in mindset: not just can you do the
job, can you also fit the business
• Change in process: incorporation of video
interview/ flexibility
• No great innovation steps so far.
12. • You MUST have a pay/reward that is aligned
with your values and culture.
• What kind of rewards do you know?
• Have you heard about Gravity Payment’s last
announcement?
Money
Pay/Bonus
Products
Free
product/Share
Experiences
Free
events/Gym
membership
13. • Crowd Emotion pay and reward models:
– Fixed Basics: £3,600/month base
– EMI Options on 2 vesting schedules for early
employees:
• 50% upon v.1 of product and £2M in recurring revenue
• 50% vesting over 4 years
• Everyone gets paid the same
• Founders get paid last (if at all)
• Open book policy
14. • Importance of allowing flexible working, the
UK law changed on 4th April 2015
• The workspace has changed from:
To
15.
16. • What is for you the definition of collaborative
working?
• Is it just within a business or is it also outside
of that business?
My definition of collaborative working: Any work
done by multiple individuals or entities to
achieve a defined business goal
17. • Open communication
• Use of technology:
– WhatsApp
– Trello
– Google drive
• Collaboration with other businesses e.g. JLR
people solutions
18. • Culture was intrinsic to the business but it was
never communicated externally, now it is an
open innovation
• HR used to be seen as a department to be
kept behind closed door. It is more and more
open to other businesses and department.
• The best current innovation tool is Glassdoor.
Who knows about Glassdoor?
