1. Jeanne Featherston
215 Sixth Street
Fenton, MI 48430
Cell: 810-252-9910
Email: jeanne.featherston@gmail.com
Objective: Experienced professional seeking a career that will utilize my education and
experience in the field of Administrative Management.
Qualifications:
 Over 20 years of administrative support experience in higher education
 Certified Testing Administrator
 Excellent customer service and organizational skills; self-starter who maintains a high
level of quality work
 Experienced User of Microsoft Word, Excel and Google Docs
Professional Experience:
Baker College of Flint, Flint, MI
Testing Facilitator/Administrative Assistant November 1994 – June 2016
Career & Corporate Services and Testing Services 2008 - 2016
 Facilitated daily, student placement and waiver testing as well as certification testing for
Pearson Vue, CLEP, DSST (Dantes) and ACT WorkKeys
 Set test appointments, tracked monies collected, provided reports to Vice-President of
Career & Corporate Services
 Provided administrative assistance to Career Services and Workforce Development staff
including data entry, file maintenance, directing and assisting all traffic and calls coming
into the Career and Corporate Services Department including alumni, students, clients
and staff
 Supervised work-study students
Campus Safety 2001 – 2007
 Created schedule for 30 part-time safety officers, maintained data entry of incident
reports, collected and tracked ticket fines, ordered office and uniform supplies, provided
front desk customer service to students, staff, parents and local law enforcement
Systems Library Office 1994 - 2001
 Provided administrative assistance to Systems Library staff including budget tracking,
supplies ordering
Target Corporation, Fenton, MI
Guest Services-Cashier 2006 – 2012
 Provided excellent customer service to guests including cashiering, processing returns
and credit account payments
Education:
Baker College
Bachelor of Business Administration Degree 2006