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JEAN-CLAUDE HURET
MICROSTRATEGY DEVELOPER
9905 Spring Lake Blvd. #308 Mobile: (303) 547-8313
Raleigh, NC 27617 jchuret@gmail.com
jchuret@gmail.com
CAREER PROFILE
• Fifteen years of experience delivering decision support solutions via the MicroStrategy Business Intelligence
platform. Currently working to obtain Version 9.4 certification.
• Advanced functional knowledge of MicroStrategy Developer. Experienced Dashboard and Visualization developer.
• Understanding of Dimensional Data Modeling concepts. Worked multiple projects as MicroStrategy Architect.
• Certified MicroStrategy Version 9 Project Designer, Report Developer, and Dashboard Developer.
PROFESSIONAL EXPERIENCE
TIME WARNER CABLE KANSAS CITY, MO OCT 2014 – JUL 2016
MicroStrategy Developer: BI Applications, Information Technology
Provided front-line Production Support and Report Development in an Agile environment, for both the Consumer
and Business Class MicroStrategy projects. Led an audit effort for the Bus Class group, resolving dozens of
discrepancies with legacy reporting. Worked with the Project Re-Design team to identify Dimensional Modeling
requirements.
SHALE-INLAND HOLDINGS LLC BELLAIRE, TX JUL 2014 – AUG 2014
MicroStrategy Developer: Financial Planning & Analysis
In a five-week engagement, developed a prototype Daily Sales Report document and dashboard for presentation
to the CEO. Conducted a cleanup and re-org of the DEV environment. Constructed new, and modified existing
metrics, filters and reports and oversaw the migration of all development to PROD.
BANK OF AMERICA CHARLOTTE, NC DEC 2013 – MAY 2014
MicroStrategy Developer: Retail Risk Technology
Re-mapped, data validated and documented all project metrics as part of data conversion effort for the Retail
Risk group. Developed several dashboards and reports and documented all object development. Prepared
objects and submitted forms for migration. Identified data issues.
SHALE-INLAND HOLDINGS LLC BELLAIRE, TX OCT 2012 – OCT 2013
MicroStrategy Developer: Financial Planning & Analysis
Assumed responsibility over a newly-created Sales & Inventory analytic project. Developed a library of reports,
graphs, visualizations & dashboards, and alerted the client to critical data issues, identified and fixed numerous
architecture errors, and provided end-user training. Responsible for all MicroStrategy schema and report
development. During the current project re-build, conducting detailed data validation against legacy project,
identifying a number of issues with the data and schema. Reconstructing the legacy report library, and
developing dashboard content. Meetings with end users to assess their analytic requirements.
DEPT OF HOUSING AND URBAN DEVELOPMENT WASHINGTON, DC DEC 2010 – OCT 2012
MicroStrategy Developer: Office of the CIO
Constructed a successful prototype project to report on key department-wide performance metrics. Developed
an interactive dashboard, using inconsistent data from disparate HUD offices. Built all schema and application
objects. Worked closely with the Phase II consulting team to provide requirements feedback and data modeling
recommendations.
Developed a project to measure participation in the HUD Neighborhood Networks program. Designed the logical
model, defined ETL specs, and built all schema and application objects.
BANK OF AMERICA CHARLOTTE, NC DEC 2009 – MAY 2010
MicroStrategy Developer: GCIARM
Developed all schema and public objects in support of a Client-level Profitability Reporting initiative.
Constructed Client Profitability and Revenue Ranking dashboards, including all underlying datasets, filters and
metric objects. Generated mappings of project data against legacy and ETL systems, and published project
documentation.
R.H. DONNELEY MORRISVILLE, NC AUG 2007 – OCT 2008
Technical Analyst, Data Warehouse – Business Intelligence: Information Technology
Supported the integration of Dex and Donnelley decision support data onto an enterprise MicroStrategy Business
Intelligence platform. Issued data conversion and report requirements. Participated in data model design.
Developed and migrated all schema objects, synchronized development environments, resolved production issues
and testing defects. Conducted audit and cleanup of all project application and schema objects. Developed a
Users’ Guidebook and delivered individual interface training to end-users.
U.S. POSTAL SERVICE WILKES-BARRE, PA APR 2007 – JUL 2007
Technical Analyst, Data Warehouse – Business Intelligence: Information Technology
Managed an effort to audit and synchronize a four-environment Retail Sales analytic platform supporting all U.S
Postal Service branches. Conducted object usage and dependency reviews, and supervised two analyst/testers.
Submitted action plan, project reporting and clean-up proposal.
VERIZON BUSINESS DENVER, CO 1997 – 2006
(FORMERLY MCI TELECOMMUNICATIONS AND WORLDCOM)
Senior Database Analyst, Consumer Markets: Database Marketing
Streamlined mission-critical business processes and developed decision support solutions for a telemarketing lead
generation engine that, at its peak, distributed 20 million leads each month to 15 U.S. calling centers. Delivered
comprehensive analytic access to a multi-terabyte, 120-million household prospect data warehouse by developing
over a dozen data mart projects on the MicroStrategy BI platform.
• Performed all functional life-cycle activities in implementing each Microstrategy analytic mart: published
functional requirements; built all Schema and Public objects, including most production reports; project-
managed all mart development milestones; conducted individual and classroom end-user training; published
detailed project documentation.
• Initiated and project-managed a proof-of-concept effort to demonstrate how MCI’s telemarketing campaign
management and lead generation could be conducted on Microstrategy BI platform. Defined over 900
telemarketing campaign profiles and all underlying segmentation rules using Microstrategy Desktop filter
objects. Leveraged the product’s extraction capabilities to execute lead-generation. The migration of these
functions from an in-house application reduced man-hours and the production cycle by 50%, and had
significant impact on segmentation accuracy, analytic and reporting power and market responsiveness.
• Developed an automated prospect inventory reporting and audit system, providing the campaign management
team with unprecedented report availability and data insight. Designed a highly optimized mart architecture
using data aggregation, partitioning, report caching, ETL transformations and table write-backs. Proposed
and delivered on an aggressive service level agreement for query responsiveness, guaranteeing results in
minutes for even the most complex queries.
• Built thousands of MicroStrategy Schema, Public and Configuration objects since the release of Version 8.
Performed user and license administration, production support, problem tracking and resolution of all mart
and application issues to a group of 30 power users. Designed and managed an internal reporting web site.
• Designed a lookup table database, delivering robust, accurate metadata in the form of element descriptions
and rollups for hundreds of mart attributes. Audit scripts and user-alerts ensured all tables were kept
current. Used table views to a centralized database to ensure consistency across all marts. Built dozens of
new lookup tables. Defined many new element rollup categories, permitting even more powerful reporting
and analytic capabilities to the user community.
American Management Systems Golden, CO 1996
Systems Analyst
Developed and conducted system test plans of customer care and billing software platforms for international
cellular service providers. Executed detailed test scripts, documented test results. Identified all software issues
and worked with developers to implement resolutions. Was part of the implementation team of a large billing
software rollout for a french-language cellular provider in Montréal? Assisted in the translation of instruction
manuals and technical documents.
MCI TELECOMMUNICATIONS DENVER, CO 1993 - 1995
Data Analyst, Mass Markets: Database Strategy
Responsible for growing prospect inventory and improving the data accuracy and productivity in the high-value
International and In-Language data segments. Using language and affinity scoring techniques, doubling the size
of the in-language prospect base, while improving lead quality from 65% to 95%. Generated in-language and
affinity data for six new emerging-market calling campaigns. Contributed to a 50% increase in year-end net sales
and a 15% improvement in outbound telemarketing sales per hour for the in-language segment.
MCI TELECOMMUNICATIONS ARLINGTON, VA 1990 - 1992
Systems Analyst, Financial Operations: Revenue Systems Management
Responsible for all functional and analytic support of the Private Line commercial billing system, including issuing
requirements for and project managing all software development, production support, report audits, issue
identification and resolution, and training and roll-out reviews with billing specialist teams. Identified and
captured over $500k in lost revenue and $50k in subsequent monthly charges through the resolution of over 200
tariff-related billing errors.
EDUCATION AND AWARDS
1984 – B.S., Management Science – Averett College, Danville Virginia.
Twice awarded MCI’s Circle of Excellence.
TECHNICAL EXPERIENCE AND COMPETENCIES
• Certified MicroStrategy Platform Admin (Version 8)
• Certified MicroStrategy Project Designer (Version 9)
• Certified MicroStrategy Report Developer (Version 9)
• Certified MSTR Document Developer (Version 9)
• Toad / SQL Developer
• SQL Server Management Studio
• Erwin / SQL Developer Data Modeler
• Advanced Conversational French
• Dual Citizen (U.S. & France Passports)

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JCH Resume - July 2016

  • 1. JEAN-CLAUDE HURET MICROSTRATEGY DEVELOPER 9905 Spring Lake Blvd. #308 Mobile: (303) 547-8313 Raleigh, NC 27617 jchuret@gmail.com jchuret@gmail.com CAREER PROFILE • Fifteen years of experience delivering decision support solutions via the MicroStrategy Business Intelligence platform. Currently working to obtain Version 9.4 certification. • Advanced functional knowledge of MicroStrategy Developer. Experienced Dashboard and Visualization developer. • Understanding of Dimensional Data Modeling concepts. Worked multiple projects as MicroStrategy Architect. • Certified MicroStrategy Version 9 Project Designer, Report Developer, and Dashboard Developer. PROFESSIONAL EXPERIENCE TIME WARNER CABLE KANSAS CITY, MO OCT 2014 – JUL 2016 MicroStrategy Developer: BI Applications, Information Technology Provided front-line Production Support and Report Development in an Agile environment, for both the Consumer and Business Class MicroStrategy projects. Led an audit effort for the Bus Class group, resolving dozens of discrepancies with legacy reporting. Worked with the Project Re-Design team to identify Dimensional Modeling requirements. SHALE-INLAND HOLDINGS LLC BELLAIRE, TX JUL 2014 – AUG 2014 MicroStrategy Developer: Financial Planning & Analysis In a five-week engagement, developed a prototype Daily Sales Report document and dashboard for presentation to the CEO. Conducted a cleanup and re-org of the DEV environment. Constructed new, and modified existing metrics, filters and reports and oversaw the migration of all development to PROD. BANK OF AMERICA CHARLOTTE, NC DEC 2013 – MAY 2014 MicroStrategy Developer: Retail Risk Technology Re-mapped, data validated and documented all project metrics as part of data conversion effort for the Retail Risk group. Developed several dashboards and reports and documented all object development. Prepared objects and submitted forms for migration. Identified data issues. SHALE-INLAND HOLDINGS LLC BELLAIRE, TX OCT 2012 – OCT 2013 MicroStrategy Developer: Financial Planning & Analysis Assumed responsibility over a newly-created Sales & Inventory analytic project. Developed a library of reports, graphs, visualizations & dashboards, and alerted the client to critical data issues, identified and fixed numerous architecture errors, and provided end-user training. Responsible for all MicroStrategy schema and report development. During the current project re-build, conducting detailed data validation against legacy project, identifying a number of issues with the data and schema. Reconstructing the legacy report library, and developing dashboard content. Meetings with end users to assess their analytic requirements.
  • 2. DEPT OF HOUSING AND URBAN DEVELOPMENT WASHINGTON, DC DEC 2010 – OCT 2012 MicroStrategy Developer: Office of the CIO Constructed a successful prototype project to report on key department-wide performance metrics. Developed an interactive dashboard, using inconsistent data from disparate HUD offices. Built all schema and application objects. Worked closely with the Phase II consulting team to provide requirements feedback and data modeling recommendations. Developed a project to measure participation in the HUD Neighborhood Networks program. Designed the logical model, defined ETL specs, and built all schema and application objects. BANK OF AMERICA CHARLOTTE, NC DEC 2009 – MAY 2010 MicroStrategy Developer: GCIARM Developed all schema and public objects in support of a Client-level Profitability Reporting initiative. Constructed Client Profitability and Revenue Ranking dashboards, including all underlying datasets, filters and metric objects. Generated mappings of project data against legacy and ETL systems, and published project documentation. R.H. DONNELEY MORRISVILLE, NC AUG 2007 – OCT 2008 Technical Analyst, Data Warehouse – Business Intelligence: Information Technology Supported the integration of Dex and Donnelley decision support data onto an enterprise MicroStrategy Business Intelligence platform. Issued data conversion and report requirements. Participated in data model design. Developed and migrated all schema objects, synchronized development environments, resolved production issues and testing defects. Conducted audit and cleanup of all project application and schema objects. Developed a Users’ Guidebook and delivered individual interface training to end-users. U.S. POSTAL SERVICE WILKES-BARRE, PA APR 2007 – JUL 2007 Technical Analyst, Data Warehouse – Business Intelligence: Information Technology Managed an effort to audit and synchronize a four-environment Retail Sales analytic platform supporting all U.S Postal Service branches. Conducted object usage and dependency reviews, and supervised two analyst/testers. Submitted action plan, project reporting and clean-up proposal. VERIZON BUSINESS DENVER, CO 1997 – 2006 (FORMERLY MCI TELECOMMUNICATIONS AND WORLDCOM) Senior Database Analyst, Consumer Markets: Database Marketing Streamlined mission-critical business processes and developed decision support solutions for a telemarketing lead generation engine that, at its peak, distributed 20 million leads each month to 15 U.S. calling centers. Delivered comprehensive analytic access to a multi-terabyte, 120-million household prospect data warehouse by developing over a dozen data mart projects on the MicroStrategy BI platform. • Performed all functional life-cycle activities in implementing each Microstrategy analytic mart: published functional requirements; built all Schema and Public objects, including most production reports; project- managed all mart development milestones; conducted individual and classroom end-user training; published detailed project documentation.
  • 3. • Initiated and project-managed a proof-of-concept effort to demonstrate how MCI’s telemarketing campaign management and lead generation could be conducted on Microstrategy BI platform. Defined over 900 telemarketing campaign profiles and all underlying segmentation rules using Microstrategy Desktop filter objects. Leveraged the product’s extraction capabilities to execute lead-generation. The migration of these functions from an in-house application reduced man-hours and the production cycle by 50%, and had significant impact on segmentation accuracy, analytic and reporting power and market responsiveness. • Developed an automated prospect inventory reporting and audit system, providing the campaign management team with unprecedented report availability and data insight. Designed a highly optimized mart architecture using data aggregation, partitioning, report caching, ETL transformations and table write-backs. Proposed and delivered on an aggressive service level agreement for query responsiveness, guaranteeing results in minutes for even the most complex queries. • Built thousands of MicroStrategy Schema, Public and Configuration objects since the release of Version 8. Performed user and license administration, production support, problem tracking and resolution of all mart and application issues to a group of 30 power users. Designed and managed an internal reporting web site. • Designed a lookup table database, delivering robust, accurate metadata in the form of element descriptions and rollups for hundreds of mart attributes. Audit scripts and user-alerts ensured all tables were kept current. Used table views to a centralized database to ensure consistency across all marts. Built dozens of new lookup tables. Defined many new element rollup categories, permitting even more powerful reporting and analytic capabilities to the user community. American Management Systems Golden, CO 1996 Systems Analyst Developed and conducted system test plans of customer care and billing software platforms for international cellular service providers. Executed detailed test scripts, documented test results. Identified all software issues and worked with developers to implement resolutions. Was part of the implementation team of a large billing software rollout for a french-language cellular provider in Montréal? Assisted in the translation of instruction manuals and technical documents. MCI TELECOMMUNICATIONS DENVER, CO 1993 - 1995 Data Analyst, Mass Markets: Database Strategy Responsible for growing prospect inventory and improving the data accuracy and productivity in the high-value International and In-Language data segments. Using language and affinity scoring techniques, doubling the size of the in-language prospect base, while improving lead quality from 65% to 95%. Generated in-language and affinity data for six new emerging-market calling campaigns. Contributed to a 50% increase in year-end net sales and a 15% improvement in outbound telemarketing sales per hour for the in-language segment. MCI TELECOMMUNICATIONS ARLINGTON, VA 1990 - 1992 Systems Analyst, Financial Operations: Revenue Systems Management Responsible for all functional and analytic support of the Private Line commercial billing system, including issuing requirements for and project managing all software development, production support, report audits, issue identification and resolution, and training and roll-out reviews with billing specialist teams. Identified and captured over $500k in lost revenue and $50k in subsequent monthly charges through the resolution of over 200 tariff-related billing errors.
  • 4. EDUCATION AND AWARDS 1984 – B.S., Management Science – Averett College, Danville Virginia. Twice awarded MCI’s Circle of Excellence. TECHNICAL EXPERIENCE AND COMPETENCIES • Certified MicroStrategy Platform Admin (Version 8) • Certified MicroStrategy Project Designer (Version 9) • Certified MicroStrategy Report Developer (Version 9) • Certified MSTR Document Developer (Version 9) • Toad / SQL Developer • SQL Server Management Studio • Erwin / SQL Developer Data Modeler • Advanced Conversational French • Dual Citizen (U.S. & France Passports)