This presentation unveils several pitfalls (especially from Indian context) that ScrumMaster encounters when he/she needs to scale from a team coach to "organizational coach".

1. Raju ban gaya
ScrumMaster!
- Jayaprakash Puttaswamy
Agile-Scrum International Bengaluru – Dec 2012

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6. Raju’s fate in “states”
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7. Raju’s fate in “states”
• Facilitates meetings
• Co-ordinates activities
• Updates metrics
• Resolves impediments
• Assumes power
• Listens to the team
• Earns team’s trust
• Internalizes agile
principles & values
• Understands scrum
benefits
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8. Raju’s fate in “states”
• Loses role clarity
• Struggles to play
multiple roles
• Gets into conflicts with
team members
• Practices scrum and
reflects on benefits
• Gets better role clarity
• Learns to manage
conflicts
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9. Raju’s fate in “states”
• Scares team members
about appraisals
• Tries new meaningless
initiatives
• Massages ego
• Facilitates effective
retrospectives
• Drives team
commitment
• Establishes
transparency
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10. Raju’s fate in “states”
• Becomes bottleneck of
the team
• Drives team to old ways
of working
• Acquires servant-
leadership skills
• Makes team self-
organizing
• Starts coaching the
team
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11. Effective path
Org level Provides servant
leadership AGILE
LEADER
Team(s) level
Drives change
initiatives
Enables team to CHANGE
Facilitates effective self-organize AGENT
meetings
COACH
FACILITATOR
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12. Litmus test
You are a dead ScrumMaster
• Even if a single member of your team feels that you are not
one among them.
• If you are unavailable at critical times.
• If you are hasty in finding solutions for the team while they
can solve it themselves
• If the team members have to think twice about being open
among themselves
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13. Litmus test
You are an effective ScrumMaster
• If all your team impediments are visible in a transparent
manner
• If your team is resolving its internal conflicts by self-organizing
• If you are constantly reflecting on the following questions:
• How am I doing?
• How is my PO doing?
• How is my team doing?
• How are our engineering practices doing?
• How is my organization doing?
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14. Who Am I?
Jayaprakash (often called JP) is an entrepreneur & a consultant
with expertise on Agile Consulting and Agile Strategies
Practicing agile from past 11 yrs (RUP, XP, Scrum, Lean & Kanban)
Trained & coached over 250 professionals spread across 40 agile
teams (at both team/s level and org level)
Driven org-wide agile transformation for large, global enterprises
+ Strategic management
+ Servant leadership
Connect with me:
– http://in.linkedin.com/in/jputtaswamy
– jayaprakash.p@gmail.com
– jayaprakashp@solutionsiq.com
– +91 8971 198 198

15. www.scrumindia.in