Keeping the members we have is probably the most important task we have as Chamber professionals. We do a lot of really hard work to make sure that our members understand the value the Chamber delivers. We work 50…60…sometimes 70 hours in a week to bring them events and to advocate for them at various municipality meetings. And then we cross our fingers and we hope for the best… But what if I told you there was a way to increase your retention rate that was guaranteed to work? Would you take 30 minutes out of your day to learn how to do it? Would you make it mandatory viewing for your staff? Would you invite your Board of Directors to watch it? Would you share it with your Ambassadors? "That was awesome! I really felt you handed me something I can do and use instantly." Shelby McNamara President Danville Area Chamber of Commerce