Presentation in Paris, 2010. Public available on http://www.01net.com/genere/article/fichiersAttaches/1288253950-pres-verizon.pdf

1. La convergence fixe/mobile au coeur
des communications unifiées
Verizon Global Fixed and Mobile Convergence
Javier Sanz-Blasco - Responsable Marketing Produits FMC, Verizon
Paris, 14-Sept-2010
© 2010 Verizon. All Rights Reserved.

2. PROPRIETARY STATEMENT
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by you other than to evaluate Verizon’s service.
This document and any attached materials are not to be disseminated, distributed, or otherwise
conveyed throughout your organization to employees without a need for this information or to any
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registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks
are the property of their respective owners.
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3. Agenda
• Introduction to Verizon
• Unified Communications and Collaboration
• Global Fixed and Mobile Convergence
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4. Verizon Communications
Strong, Stable Financial Performance
Verizon Business, Global Communications solutions IT leader, a division of
Verizon Communications:
$ 108B 2009 consolidated revenue Revenue ($B)
$97.4
+ 200 000 employees worldwide
$93.5
“Dow 30” Company
$88.2
Fortune 500 ranking:
– U.S. : #17 in 2009
– Global : #55 in 2009
2006 2007 2008
– Enterprise and government customers worldwide
include 98% of Fortune 500
Investments ($B)
$ 31.6B in cash flow from operations, up 14.5% y/y
Investments: $17.5
$17.2
– $ 17B for Telecom & Wireless in 2009 $17.1
– More than $ 3B invested into Verizon network since
2006
Verizon Wireless
– 1.5 million total net customer additions in 1Q10
2006 2007 2008
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5. Verizon Business
Global Resources Meet Multinational Needs
France
Offices 6
Employees 350 +
Fiber Network 800 Km
MAN 16
Europe/Middle East/Africa
United States
Global IP Network
2,700+ Cities
159+ Countries
Americas 485k Fiber route miles Asia Pac
200+ Data Centers
4,200+ Managed Customer
Networks
5

6. Agenda
• Introduction to Verizon
• Unified Communications and Collaboration
• Global Fixed and Mobile Convergence
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7. Unified Communications: Customer Requirements
Continued Globalization Global Greening & IT Efficiency
Availability in growth markets Leading networking solutions
Flexible & resilient network topologies Global IT infrastructure outsourcing capability
Support for increasing remote and mobile Access to on-demand computing resources and
worldwide workforce “business enabling” applications
Mobile Users Customers
Branches
Suppliers Contact
Centers
Security
ICR
UCC
HQ Partners
Cloud “App” Examples
End-to-End Management
Improving the Customer Experience Enabling collaboration
Driving automation and self-service while Integrated set of collaboration tools
enhancing revenue opportunities Business process improvement
“Network” based intelligent call routing with Work as an activity, not a place
7 hosted contact center applications

8. Verizon: Evolution of Unified Communications
Company Wireless / Wireline
Voice Over IP
Specific Integration
MPLS Applications
Network Visual
Investments
Communications
Messaging
Integration of
Integration of Business Process
UC&C Services Federation Cloud Based with Communication
Collaboration
UC&C Applications
Time
Industry Trends Customer Benefits
Major Technology Enhancements Cost Reduction
Improved Tools Communication Improvements
New Delivery Models - Any Time, Anywhere, Any Device
Entrance of New Players Efficiencies
Integration of UC Solutions Business Process Enablement
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9. Agenda
• Introduction to Verizon
• Unified Communications and Collaboration
• Global Fixed and Mobile Convergence
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10. The Challenge with the Mobile Workforce
FMC: Unified Communications and Collaboration Component
• Mobile fleet are a separate entity
from the fixed voice network, with no
logical connection to the desk phone
• Communication chaos: phone tag,
voice-mail jail, and email overload.
• Too many devices, too little time
• High cost of international calls
and roaming charges
• High cost of communication,
infrastructure, and employee travel
to collaborate with others
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11. Verizon Global Fixed Mobile Convergence
An Unified Communications and Collaboration Component
UC&C : the integration of business telephony & IT applications,
simplifying the way employees and key stakeholders
communicate and collaborate
A portfolio of features that customers can pick and mix in
order to create a tailored proposition that will reduce their
mobile spend and enhance their productivity
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12. A truly FMC Portfolio of Features
Enhance the service with VoIP over WiFi
…or stay with GSM-only
Get Fixed AND Mobile together
…or begin with standalone Mobile service
Select a default configuration
…or customize it
Choose a locked-down inflexible client
…or enable flexibility
Don’t change your wireless operator!
Manage your FMC mobile status and subscribers from the Admin Portal
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13. Verizon Global Fixed Mobile Convergence (FMC)
Raise Employees’ Productivity With a
Single Device
• End phone dependency with one universal
number
• Control mobile spend by redirecting calls
into the Verizon IP infrastructure
• Enhance productivity with business
features on the mobile handset
• Interoperable with a host of PBXs and
mobile devices, but network based
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14. Verizon VoIP Infrastructure
A unique Global Core Platform
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15. Combine with Verizon VoIP to Enhance IP Telephony
Investments
• Enhanced Mobility Capabilities. Integrate with any
of the following solutions from the Verizon VoIP
portfolio: Verizon IP Integrated Access, Verizon IP
Trunking and Verizon Hosted IP Centrex
• No Additional Costs. FMC does not require any
additional equipment on-site or traditional voice
circuits to enable its powerful functionality.
• Service Availability. Compatible with BlackBerry and
Nokia smart phones and GSM technology around the
world and can be purchased for subscribers in the
following countries:
– France
– Belgium
– Germany
– Ireland
– Italy
– Netherlands
– Spain
– Sweden
– UK
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16. Verizon Global FMC: In a Nutshell
Brings Simplicity to Business Operations
• No new ways of working. Little impact on user experience.
– “Green-Key” approach
– Optional Locked-down policies
• Automated, self-configured provisioning mechanism:
– No password, login-ID, IP address, or subscriber-specific parameters
• Self-ordering facilities from the Web
• Cost control, productivity, and image benefits
– And no need to purchase CPE equipment!
• Mobile network operator independent:
– Verizon Global FMC customer is not tied to a particular wireless carrier
– No change of contract
• Expanding footprint:
– 9 Countries in EMEA now; expanding to U.S., rest of Europe, and Asia in subsequent
phases
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17. A Simple Solution For Enhanced Mobility
Global Fixed Mobile Helping employees become
Convergence from more responsive:
Verizon helps enterprises – One number, one identity
control mobile spend and – Get hold of someone faster
close the productivity gap – Easier to call
between fixed and mobile – Greater control over mobile spend
employees.
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18. http://www.verizonbusiness.com/thinkforward
Financial Strength Comprehensive Solutions
Global Reach and Coverage Global Experience and Expertise
Global Sales and Service Model Built Around Our Customers
JAVIER SANZ BLASCO
18 E-mail: javier.sanz-blasco@verizonbusiness.com

19. Merci beaucoup…
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