This essential email archiving webinar offers insight into why archiving has become an established best practice for the majority of businesses, especially those that belong to highly-regulated industries. Watch this webinar to learn about the benefits of archiving email and social media content, the vital differences between archiving and back-up and how cloud-based solutions differ from archiving appliances. Find out which questions to ask and what features to look for when purchasing an archiving solution.
Email Archiving Challenges & How to Respond - Webinar
1. Email Archiving Challenges
& How to Respond
presented by
Ivana Nikolic, Marketing Manager
…the webinar will begin shortly…
2017 Jatheon Technologies Inc. | jatheon.com
2. Email Archiving Challenges & How to Respond
❖ EMAIL (ARCHIVING) CHALLENGES
What is it that companies face today?
❖ BENEFITS OF ARCHIVING
Solid benefits that are hard to ignore
❖ ARCHIVING VS. BACKUP
How is backup different from email archiving?
❖ DIFFERENT KINDS OF ARCHIVING
Cloud or On-Premise?
❖ SOCIAL MEDIA ARCHIVING
Do you need it and why?
❖ HOW TO CHOOSE THE RIGHT SOLUTION
Differences that make all the difference
❖ LET’S TALK!
Q&A
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3. Email Statistics
❖ The average employee spends 28% of the workweek reading and responding to email.
(McKinsley Global Institute)
❖ A typical corporate user sends and receives around 120 email messages a day.
(The Radicati Group)
❖ In 2017, the global number of emails sent and received daily has reached 270 billion.
(DMR)
❖ The number of email users in 2016: 2.6 billion
The estimated number of users in 2019: 2.9 billion (⅓ of global population)
(The Radicati Group)
❖ Estimated global number of email accounts per user: 1.9
❖ The average email storage requirement per user a day: 30MB
❖ Email contains as much as 75% of business-relevant information.
❖ Average email size: 75 - 500 KB (without attachments)
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5. Why Archive?
Solid Benefits That Are Hard to Ignore
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TOP 4
Make Compliance a Non-Issue
• All industries: IRS (7 years)
• Government: FOIA (3 years)
• Healthcare: HIPAA (7 years)
• Public companies: Sarb-Ox (7 years)
• Banks & Finance: GLBA (7 years), FINRA, SEC 17a-4,
NASD 3010 & 3110
Make eDiscovery Quick & Easy
• Archives are fully searchable and
provide results instantly
• Save yourself from long, expensive
searches and hefty penalties for
failure to produce data
Solve Storage Space Dilemmas Instantly
• No more mail server capacity limits
• Fast and easy access to messages for users
• Protection from data loss
Increase Business Efficiency &
Productivity
• Easy policies enforcement in HR,
Finance, Legal Departments
• Maximize workflow efficiency (90% of users are
referencing old emails in new emails)
• Control and organize valuable business assets
(75% of IP stored in email messages)
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6. eDiscovery Statistics
● It costs around $18,000 to review 1GB of data.
● The average cost to companies during an eDiscovery case is $1.8 million.
● Some Fortune 1000 companies pay $30 million for eDiscovery annually.
● 70% of eDiscovery costs is paid to lawyers who review data.
● About one-third of corporations, 38%, have not employed new eDiscovery technologies.
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7. Email Archiving Explained
A Quick Overview
• Automated system
• Obtains communication data
(inbound & outbound)
• Indexes:
- email messages
- attachments
- content metadata
• Stores in a tamper-proof
format
• Instant Access
• Fully Searchable
• Dynamic Monitoring
• Custom Policies
• Ensures Compliance
• Business Intelligence and
Workplace Management
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8. Email Archiving Explained
A Quick Overview
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Backup Archive
• Unorganized
• Practically Unsearchable
• Alterable
• Non-compliant
• No Server Relief
• Indexed
• Fully Searchable
• Unalterable Format
• Fully Compliant
• Relieves Email Server
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9. Cloud vs. On-Premise Archiving Solutions
1. SECURITY
Where is your data and who has access to it?
2. ACCESS
Roles and permissions
3. PRICING
CLOUD SOLUTIONS ON-PREMISE SOLUTIONS
● paid per mailbox ● paid per storage
● lower initial cost ● higher initial cost
● more costly over time ● a single investment with low maintenance fees
● unpredictability of costs ● high predictability of costs
4. OTHER CLOUD ISSUES
- data ingestion and data migration (importing & exporting files)
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10. Social Media and IM as New Business Risks
SOCIAL MEDIA & IM IN THE WORKPLACE
BENEFITS
RISKS
• Legal Issues (discrimination, sexual harassment, data security breaches)
• ESI (like email, must be retained for compliance and eDiscovery purposes)
• Only 2-7% of organizations currently archive social media and IM.
• 1 in 8 organizations suffers security breaches because of social media attacks
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11. Social Media Archiving
• A work-related message is considered business record wherever it is
• Establish archiving and monitoring systems for ALL communication channels
THE BENEFITS OF SOCIAL MEDIA ARCHIVING & SUPERVISION
• control your corporate social media landscape
• prevent the sharing of sensitive information
• identify employees who are a potential threat
• search all social media using a single platform
• ensure full compliance
• protect your company’s reputation
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12. Differences that Make All the Difference
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How to Choose an Archiving Solution (Hardware)
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ON-PREMISE
ENTERPRISE-GRADE HARDWARE
● can endure heavy workload and uninterrupted use
● as fast and reliable as a server
FEATURES YOU SHOULD LOOK FOR:
● server-grade chipsets
● ECC RAM
● SAS hard drives
● RAID array
● redundant power supply
EXPANDABLE & SCALABLE
13. Differences that Make All the Difference
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How to Choose an Archiving Solution (Software)
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PLATFORM AGNOSTIC
MS Exchange, Office 365, Gmail, Novell, Lotus and more
FEATURES YOU SHOULD LOOK FOR:
● Import and export data to formats such as PST, PDF and EML
● Advanced Search - narrow and filter the search to locate data easily
● Audit Trail - monitor user activity to prevent tampering
● Legal Hold - save select messages indefinitely
● Roles - assign roles and permissions to control access to the appliance
● Storage-related features: Deduplication, SIS and compression
● Expunge - define life-span of data & delete it automatically
14. Differences that Make All the Difference
LOOK FOR VENDORS THAT PROVIDE:
1. FREE SOFTWARE UPDATES (ideally every 2 weeks)
keep you up-to-date, provide bug fixes and new features, and ensure maximum operational quality
1. FREE HARDWARE MAINTENANCE
repair or replace malfunctioned hardware components
1. FREE HARDWARE REPLACEMENT
get a brand new appliance and hardware refresh (ideally every 4 years)
1. PROACTIVE 24/7 MONITORING & TECH SUPPORT
1. ASSISTANCE WITH DATA INGESTION & BACKUP
How to Choose an Archiving Solution (Guarantee)
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16. Thank you for your time
2017 Jatheon Technologies Inc. | jatheon.com
How to Avoid the High Costs of Non-Compliance
[Case Study]
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