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Email Archiving Challenges
& How to Respond
presented by
Ivana Nikolic, Marketing Manager
…the webinar will begin shortly…
2017 Jatheon Technologies Inc. | jatheon.com
Email Archiving Challenges & How to Respond
❖ EMAIL (ARCHIVING) CHALLENGES
What is it that companies face today?
❖ BENEFITS OF ARCHIVING
Solid benefits that are hard to ignore
❖ ARCHIVING VS. BACKUP
How is backup different from email archiving?
❖ DIFFERENT KINDS OF ARCHIVING
Cloud or On-Premise?
❖ SOCIAL MEDIA ARCHIVING
Do you need it and why?
❖ HOW TO CHOOSE THE RIGHT SOLUTION
Differences that make all the difference
❖ LET’S TALK!
Q&A
jatheon.com | 1-888-JATHEON 2
Email Statistics
❖ The average employee spends 28% of the workweek reading and responding to email.
(McKinsley Global Institute)
❖ A typical corporate user sends and receives around 120 email messages a day.
(The Radicati Group)
❖ In 2017, the global number of emails sent and received daily has reached 270 billion.
(DMR)
❖ The number of email users in 2016: 2.6 billion
The estimated number of users in 2019: 2.9 billion (⅓ of global population)
(The Radicati Group)
❖ Estimated global number of email accounts per user: 1.9
❖ The average email storage requirement per user a day: 30MB
❖ Email contains as much as 75% of business-relevant information.
❖ Average email size: 75 - 500 KB (without attachments)
jatheon.com | 1-888-JATHEON 3
Email (Archiving) Challenges
jatheon.com | 1-888-JATHEON
Storage
Access
Compliance
&
eDiscovery
Confidentiality
Data
Loss
4
Business
Productivity
Why Archive?
Solid Benefits That Are Hard to Ignore
jatheon.com | 1-888-JATHEON
TOP 4
Make Compliance a Non-Issue
• All industries: IRS (7 years)
• Government: FOIA (3 years)
• Healthcare: HIPAA (7 years)
• Public companies: Sarb-Ox (7 years)
• Banks & Finance: GLBA (7 years), FINRA, SEC 17a-4,
NASD 3010 & 3110
Make eDiscovery Quick & Easy
• Archives are fully searchable and
provide results instantly
• Save yourself from long, expensive
searches and hefty penalties for
failure to produce data
Solve Storage Space Dilemmas Instantly
• No more mail server capacity limits
• Fast and easy access to messages for users
• Protection from data loss
Increase Business Efficiency &
Productivity
• Easy policies enforcement in HR,
Finance, Legal Departments
• Maximize workflow efficiency (90% of users are
referencing old emails in new emails)
• Control and organize valuable business assets
(75% of IP stored in email messages)
5
eDiscovery Statistics
● It costs around $18,000 to review 1GB of data.
● The average cost to companies during an eDiscovery case is $1.8 million.
● Some Fortune 1000 companies pay $30 million for eDiscovery annually.
● 70% of eDiscovery costs is paid to lawyers who review data.
● About one-third of corporations, 38%, have not employed new eDiscovery technologies.
6jatheon.com | 1-888-JATHEON
Email Archiving Explained
A Quick Overview
• Automated system
• Obtains communication data
(inbound & outbound)
• Indexes:
- email messages
- attachments
- content metadata
• Stores in a tamper-proof
format
• Instant Access
• Fully Searchable
• Dynamic Monitoring
• Custom Policies
• Ensures Compliance
• Business Intelligence and
Workplace Management
jatheon.com | 1-888-JATHEON 7
Email Archiving Explained
A Quick Overview
jatheon.com | 1-888-JATHEON
Backup Archive
• Unorganized
• Practically Unsearchable
• Alterable
• Non-compliant
• No Server Relief
• Indexed
• Fully Searchable
• Unalterable Format
• Fully Compliant
• Relieves Email Server
8
Cloud vs. On-Premise Archiving Solutions
1. SECURITY
Where is your data and who has access to it?
2. ACCESS
Roles and permissions
3. PRICING
CLOUD SOLUTIONS ON-PREMISE SOLUTIONS
● paid per mailbox ● paid per storage
● lower initial cost ● higher initial cost
● more costly over time ● a single investment with low maintenance fees
● unpredictability of costs ● high predictability of costs
4. OTHER CLOUD ISSUES
- data ingestion and data migration (importing & exporting files)
jatheon.com | 1-888-JATHEON 9
Social Media and IM as New Business Risks
SOCIAL MEDIA & IM IN THE WORKPLACE
BENEFITS
RISKS
• Legal Issues (discrimination, sexual harassment, data security breaches)
• ESI (like email, must be retained for compliance and eDiscovery purposes)
• Only 2-7% of organizations currently archive social media and IM.
• 1 in 8 organizations suffers security breaches because of social media attacks
10jatheon.com | 1-888-JATHEON
Social Media Archiving
• A work-related message is considered business record wherever it is
• Establish archiving and monitoring systems for ALL communication channels
THE BENEFITS OF SOCIAL MEDIA ARCHIVING & SUPERVISION
• control your corporate social media landscape
• prevent the sharing of sensitive information
• identify employees who are a potential threat
• search all social media using a single platform
• ensure full compliance
• protect your company’s reputation
11jatheon.com | 1-888-JATHEON
Differences that Make All the Difference
jatheon.com | 1-888-JATHEON
How to Choose an Archiving Solution (Hardware)
12
ON-PREMISE
ENTERPRISE-GRADE HARDWARE
● can endure heavy workload and uninterrupted use
● as fast and reliable as a server
FEATURES YOU SHOULD LOOK FOR:
● server-grade chipsets
● ECC RAM
● SAS hard drives
● RAID array
● redundant power supply
EXPANDABLE & SCALABLE
Differences that Make All the Difference
jatheon.com | 1-888-JATHEON
How to Choose an Archiving Solution (Software)
13
PLATFORM AGNOSTIC
MS Exchange, Office 365, Gmail, Novell, Lotus and more
FEATURES YOU SHOULD LOOK FOR:
● Import and export data to formats such as PST, PDF and EML
● Advanced Search - narrow and filter the search to locate data easily
● Audit Trail - monitor user activity to prevent tampering
● Legal Hold - save select messages indefinitely
● Roles - assign roles and permissions to control access to the appliance
● Storage-related features: Deduplication, SIS and compression
● Expunge - define life-span of data & delete it automatically
Differences that Make All the Difference
LOOK FOR VENDORS THAT PROVIDE:
1. FREE SOFTWARE UPDATES (ideally every 2 weeks)
keep you up-to-date, provide bug fixes and new features, and ensure maximum operational quality
1. FREE HARDWARE MAINTENANCE
repair or replace malfunctioned hardware components
1. FREE HARDWARE REPLACEMENT
get a brand new appliance and hardware refresh (ideally every 4 years)
1. PROACTIVE 24/7 MONITORING & TECH SUPPORT
1. ASSISTANCE WITH DATA INGESTION & BACKUP
How to Choose an Archiving Solution (Guarantee)
14jatheon.com | 1-888-JATHEON
jatheon.com | 1-888-JATHEON
Questions?
15
sales@jatheon.com
1-888-528-4366
GET IN TOUCH
Jatheon Technologies Inc
@Jatheon
Jatheon Technologies
+Jatheon Technologies
Thank you for your time
2017 Jatheon Technologies Inc. | jatheon.com
How to Avoid the High Costs of Non-Compliance
[Case Study]
jatheon.com > resources > library

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Email Archiving Challenges & How to Respond - Webinar

  • 1. Email Archiving Challenges & How to Respond presented by Ivana Nikolic, Marketing Manager …the webinar will begin shortly… 2017 Jatheon Technologies Inc. | jatheon.com
  • 2. Email Archiving Challenges & How to Respond ❖ EMAIL (ARCHIVING) CHALLENGES What is it that companies face today? ❖ BENEFITS OF ARCHIVING Solid benefits that are hard to ignore ❖ ARCHIVING VS. BACKUP How is backup different from email archiving? ❖ DIFFERENT KINDS OF ARCHIVING Cloud or On-Premise? ❖ SOCIAL MEDIA ARCHIVING Do you need it and why? ❖ HOW TO CHOOSE THE RIGHT SOLUTION Differences that make all the difference ❖ LET’S TALK! Q&A jatheon.com | 1-888-JATHEON 2
  • 3. Email Statistics ❖ The average employee spends 28% of the workweek reading and responding to email. (McKinsley Global Institute) ❖ A typical corporate user sends and receives around 120 email messages a day. (The Radicati Group) ❖ In 2017, the global number of emails sent and received daily has reached 270 billion. (DMR) ❖ The number of email users in 2016: 2.6 billion The estimated number of users in 2019: 2.9 billion (⅓ of global population) (The Radicati Group) ❖ Estimated global number of email accounts per user: 1.9 ❖ The average email storage requirement per user a day: 30MB ❖ Email contains as much as 75% of business-relevant information. ❖ Average email size: 75 - 500 KB (without attachments) jatheon.com | 1-888-JATHEON 3
  • 4. Email (Archiving) Challenges jatheon.com | 1-888-JATHEON Storage Access Compliance & eDiscovery Confidentiality Data Loss 4 Business Productivity
  • 5. Why Archive? Solid Benefits That Are Hard to Ignore jatheon.com | 1-888-JATHEON TOP 4 Make Compliance a Non-Issue • All industries: IRS (7 years) • Government: FOIA (3 years) • Healthcare: HIPAA (7 years) • Public companies: Sarb-Ox (7 years) • Banks & Finance: GLBA (7 years), FINRA, SEC 17a-4, NASD 3010 & 3110 Make eDiscovery Quick & Easy • Archives are fully searchable and provide results instantly • Save yourself from long, expensive searches and hefty penalties for failure to produce data Solve Storage Space Dilemmas Instantly • No more mail server capacity limits • Fast and easy access to messages for users • Protection from data loss Increase Business Efficiency & Productivity • Easy policies enforcement in HR, Finance, Legal Departments • Maximize workflow efficiency (90% of users are referencing old emails in new emails) • Control and organize valuable business assets (75% of IP stored in email messages) 5
  • 6. eDiscovery Statistics ● It costs around $18,000 to review 1GB of data. ● The average cost to companies during an eDiscovery case is $1.8 million. ● Some Fortune 1000 companies pay $30 million for eDiscovery annually. ● 70% of eDiscovery costs is paid to lawyers who review data. ● About one-third of corporations, 38%, have not employed new eDiscovery technologies. 6jatheon.com | 1-888-JATHEON
  • 7. Email Archiving Explained A Quick Overview • Automated system • Obtains communication data (inbound & outbound) • Indexes: - email messages - attachments - content metadata • Stores in a tamper-proof format • Instant Access • Fully Searchable • Dynamic Monitoring • Custom Policies • Ensures Compliance • Business Intelligence and Workplace Management jatheon.com | 1-888-JATHEON 7
  • 8. Email Archiving Explained A Quick Overview jatheon.com | 1-888-JATHEON Backup Archive • Unorganized • Practically Unsearchable • Alterable • Non-compliant • No Server Relief • Indexed • Fully Searchable • Unalterable Format • Fully Compliant • Relieves Email Server 8
  • 9. Cloud vs. On-Premise Archiving Solutions 1. SECURITY Where is your data and who has access to it? 2. ACCESS Roles and permissions 3. PRICING CLOUD SOLUTIONS ON-PREMISE SOLUTIONS ● paid per mailbox ● paid per storage ● lower initial cost ● higher initial cost ● more costly over time ● a single investment with low maintenance fees ● unpredictability of costs ● high predictability of costs 4. OTHER CLOUD ISSUES - data ingestion and data migration (importing & exporting files) jatheon.com | 1-888-JATHEON 9
  • 10. Social Media and IM as New Business Risks SOCIAL MEDIA & IM IN THE WORKPLACE BENEFITS RISKS • Legal Issues (discrimination, sexual harassment, data security breaches) • ESI (like email, must be retained for compliance and eDiscovery purposes) • Only 2-7% of organizations currently archive social media and IM. • 1 in 8 organizations suffers security breaches because of social media attacks 10jatheon.com | 1-888-JATHEON
  • 11. Social Media Archiving • A work-related message is considered business record wherever it is • Establish archiving and monitoring systems for ALL communication channels THE BENEFITS OF SOCIAL MEDIA ARCHIVING & SUPERVISION • control your corporate social media landscape • prevent the sharing of sensitive information • identify employees who are a potential threat • search all social media using a single platform • ensure full compliance • protect your company’s reputation 11jatheon.com | 1-888-JATHEON
  • 12. Differences that Make All the Difference jatheon.com | 1-888-JATHEON How to Choose an Archiving Solution (Hardware) 12 ON-PREMISE ENTERPRISE-GRADE HARDWARE ● can endure heavy workload and uninterrupted use ● as fast and reliable as a server FEATURES YOU SHOULD LOOK FOR: ● server-grade chipsets ● ECC RAM ● SAS hard drives ● RAID array ● redundant power supply EXPANDABLE & SCALABLE
  • 13. Differences that Make All the Difference jatheon.com | 1-888-JATHEON How to Choose an Archiving Solution (Software) 13 PLATFORM AGNOSTIC MS Exchange, Office 365, Gmail, Novell, Lotus and more FEATURES YOU SHOULD LOOK FOR: ● Import and export data to formats such as PST, PDF and EML ● Advanced Search - narrow and filter the search to locate data easily ● Audit Trail - monitor user activity to prevent tampering ● Legal Hold - save select messages indefinitely ● Roles - assign roles and permissions to control access to the appliance ● Storage-related features: Deduplication, SIS and compression ● Expunge - define life-span of data & delete it automatically
  • 14. Differences that Make All the Difference LOOK FOR VENDORS THAT PROVIDE: 1. FREE SOFTWARE UPDATES (ideally every 2 weeks) keep you up-to-date, provide bug fixes and new features, and ensure maximum operational quality 1. FREE HARDWARE MAINTENANCE repair or replace malfunctioned hardware components 1. FREE HARDWARE REPLACEMENT get a brand new appliance and hardware refresh (ideally every 4 years) 1. PROACTIVE 24/7 MONITORING & TECH SUPPORT 1. ASSISTANCE WITH DATA INGESTION & BACKUP How to Choose an Archiving Solution (Guarantee) 14jatheon.com | 1-888-JATHEON
  • 15. jatheon.com | 1-888-JATHEON Questions? 15 sales@jatheon.com 1-888-528-4366 GET IN TOUCH Jatheon Technologies Inc @Jatheon Jatheon Technologies +Jatheon Technologies
  • 16. Thank you for your time 2017 Jatheon Technologies Inc. | jatheon.com How to Avoid the High Costs of Non-Compliance [Case Study] jatheon.com > resources > library