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Chapter 11:  Intercultural Communication  ,[object Object],[object Object],[object Object],[object Object]
Culture A group of people who through a process of learning are able to share perceptions of the world which influences their beliefs, values, norms, and rules, which eventually affect behavior  (Wrench, 2001, p.12).
The Nature of Culture   ,[object Object],[object Object],[object Object],[object Object]
Co-Culture  Cultural groups not necessarily below or suppressed by the larger culture, but exists inside of a larger culture.
Types of Co-Cultures   ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Cultural Context of Communication
Intracultural Communication  Communication between individuals within the same culture.
Intercultural Communication   Communication between members of two co-cultures within a larger culture, particularly when the co-culture differences as seen as quite substantial.
Cross Cultural Communication   Comparisons of communication behaviors across different cultures and the study of specific communication issues on a comparative basis in two or more cultures.
International Communication  Communication between individuals from different countries often the communication between governmental  representatives of different countries.
Interethnic Communication  Communication between members of more than one ethnic subculture.
Interracial Communication  Communication between individuals from different racial backgrounds.
Cultural Communication Apprehension
Intercultural Communication Apprehension  (pp. 390-391) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interethnic Communication Apprehension ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Religious Communication Apprehension   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ethnocentrism  ,[object Object],[object Object],[object Object]
Favorable Aspects of Ethnocentrism ,[object Object],[object Object],[object Object],[object Object]
Unfavorable Aspects of Ethnocentrism
Culture Shock  Generalized trauma affecting individuals in a new and different culture.  -  Kalerv Oberg (anthropologist)
Causes of Culture Shock ,[object Object],[object Object],[object Object],[object Object]
1 2 3 4 5 6 7 8 9 10 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],W Theory of Culture Shock
Stereotyping  A generalization about a group based on our perception that a group of people from a culture or co-culture share one or several common characteristics.
Three Types of Stereotypes ,[object Object],[object Object],[object Object]
Prejudice  A priori judgments based on stereotypes  (Gordon Allport, 1954)  The Isms
Homonegativity (p. 396) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],High scores are over 20.
Ethnocentrism (pp. 394-395) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],High scores are over 35.
DeVito’s (1994) 5 Steps of Ethnocentrism
Equality Level of ethnocentrism where people notice diversity between themselves and others, but see other peoples’ customs and ways of thinking and behaving to be equal to their own.
Sensitivity Level of ethnocentrism where people want to understand where individuals in other cultures are “coming from” and decrease the differences between themselves and others if possible.
Indifference   Level of ethnocentrism where people don’t care about people from other cultures and prefer to communicate only with people like themselves.
Avoidance Level of ethnocentrism where people actively avoid and limit communication with people from other cultures to the maximum extent possible.
Disparagement  Level of ethnocentrism where people have no value for, nor do they respect, the cultures of other people and are often openly and actively hostile towards individuals who belong to other cultures.
Improving Intercultural Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Improving Intercultural Communication  (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Chapter11

  • 1.
  • 2. Culture A group of people who through a process of learning are able to share perceptions of the world which influences their beliefs, values, norms, and rules, which eventually affect behavior (Wrench, 2001, p.12).
  • 3.
  • 4. Co-Culture Cultural groups not necessarily below or suppressed by the larger culture, but exists inside of a larger culture.
  • 5.
  • 6. The Cultural Context of Communication
  • 7. Intracultural Communication Communication between individuals within the same culture.
  • 8. Intercultural Communication Communication between members of two co-cultures within a larger culture, particularly when the co-culture differences as seen as quite substantial.
  • 9. Cross Cultural Communication Comparisons of communication behaviors across different cultures and the study of specific communication issues on a comparative basis in two or more cultures.
  • 10. International Communication Communication between individuals from different countries often the communication between governmental representatives of different countries.
  • 11. Interethnic Communication Communication between members of more than one ethnic subculture.
  • 12. Interracial Communication Communication between individuals from different racial backgrounds.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Unfavorable Aspects of Ethnocentrism
  • 20. Culture Shock Generalized trauma affecting individuals in a new and different culture. - Kalerv Oberg (anthropologist)
  • 21.
  • 22.
  • 23. Stereotyping A generalization about a group based on our perception that a group of people from a culture or co-culture share one or several common characteristics.
  • 24.
  • 25. Prejudice A priori judgments based on stereotypes (Gordon Allport, 1954) The Isms
  • 26.
  • 27.
  • 28. DeVito’s (1994) 5 Steps of Ethnocentrism
  • 29. Equality Level of ethnocentrism where people notice diversity between themselves and others, but see other peoples’ customs and ways of thinking and behaving to be equal to their own.
  • 30. Sensitivity Level of ethnocentrism where people want to understand where individuals in other cultures are “coming from” and decrease the differences between themselves and others if possible.
  • 31. Indifference Level of ethnocentrism where people don’t care about people from other cultures and prefer to communicate only with people like themselves.
  • 32. Avoidance Level of ethnocentrism where people actively avoid and limit communication with people from other cultures to the maximum extent possible.
  • 33. Disparagement Level of ethnocentrism where people have no value for, nor do they respect, the cultures of other people and are often openly and actively hostile towards individuals who belong to other cultures.
  • 34.
  • 35.