2. Change is a boutique recruitment company
based in Central London. We focus specifically
on recruiting for the luxury and hospitality
industries, placing talent in both permanent
and temporary roles.
We’re not your conventional recruitment
agency and we never planned to be!
Our mission has always been to challenge
conformist recruitment methods by; being
better, quicker and more effective while
keeping people at our core.
For us it’s all about building long lasting
relationships with people based on honesty,
integrity and ethics.
About Change
“I have worked with the Change
Group for the last three and a half
years in the capacity of a talent
supplier, as well as, placing me in my
current role.
What makes the Change Group stand
out from most other recruitment
firms is their knack for understanding
the culture of a company while
building a strong relationship. This
process starts long before getting
into the specifics of the role and
allows Change to find the best
candidate for the company and
culture rather than just matching a
job description.”
Matt Lucas , PayPal
Our Divisions
Front of House
Whether you are looking for a Receptionist,
General Manager or someone more senior
such as an Operations Director who can drive
your business forward, we can help.
Luxury Support
Back office and support roles can be hard
to fill, particularly when you are looking for
candidates with specific industry experience.
Our Luxury Support Division cover Marketing,
Human Resources, Administration and
Finance and Accounting roles in London.
Back of House
We recruit permanent and temporary Chefs
all of which have worked for some of the
finest restaurants, gastropubs, bars, hotels
and events companies.

3. At Change we like to form partnerships with our clients, meaning that we are there to
help them recruit when the need arises, but during the times when they are not looking
for new staff, we will continue to support their business wherever we can. Here are some
examples of how our service differs from our competitors:
• Monthly Newsletter - if you have a job, special offer, competition or new opening
you’d like to promote, we will happily include this on our blog and in our monthly
newsletter which goes out to circa 62,000 people.
• Bespoke microsite - let us create your business a unique page on our website
where you are able to promote your jobs and delve deeper into what makes your
employment brand special.
• Social Media - we use our social media channels to give your company further
exposure by sharing your jobs, blogs and bespoke microsite page to attract candidates
outside our network.
• Change Website - everyone now has access to job boards which is why it is important
to us that we receive approximately 8,000 unique visits to our website each month and
receive thousands of applications to our jobs, giving our clients access to candidates
that would otherwise not be available.
• PR - where possible, we like to offer a free PR service to our clients. This includes
appointment releases being sent out to trade media as well as offering reactive PR
opportunities when they arise.
Benefits of working with Change
What makes us different
We’ve designed our service to support our clients by becoming an additional arm to
their business. We take great pride in the fact that we get to know each of our clients
personally, enabling us to provide staff that have relevant experience and will fit into their
company culture with ease.
• 10 years’experience in hospitality recruitment
• Offer both temporary and permanent recruitment solutions
• Cover front of house, back of house and back office recruitment
• Personal service and one point of contact
• Work within your budget
• Relationships with passive and immediately available candidates
• Data base of over 100,000 candidates in London

4. Testimonials
Toby Monk, Christie’s
Change have been supplying Christie’s with talent for 11 years now, in my experience they have been flexible and adaptable
to our requirements as a business; and this has led to a strong relationship. The transparency they offer is uncommon in the
recruitment industry, and is what makes the Change team stand out.
Change have introduced candidates across a wide range of levels and functions within Christie’s, from trainees to senior
management. For me a good measure of an agency is what their candidates say about them, and the feedback from those
placed by Change has been overwhelmingly positive. Change are a valued supplier and I would highly recommend their
services.
Ursula Ferreira, Restaurant Story
Restaurant Story has worked with The Change Group since we first opened our doors. During this time The Change Group has
helped us place our Head Sommelier and Restaurant Manager within Front of House, as well as, a number of skilled chefs for
our Back of House team. As our business is now growing and diversifying, we are pleased to have Change come along with us
on this journey, as they help us recruit for additional employees for our new projects. It is always helpful having a recruitment
partner you can rely on to find you the right staff because they know your business and understand your company ethos.
There are a number of elements that make The Change Group’s service stand out from that of other recruitment agencies,
the first being their thorough work ethic and processes. Many members of the team at Change have taken the time to dine in
our restaurant, giving them a better idea of what we are about and what we are looking for when hiring new staff. They also
recently sent out a press release for us detailing the placement of our Head Sommelier which we received a significant amount
of media coverage from including follow up articles. This is an added benefit I have never experienced from a recruitment
agency before and I feel it really showcases their desire to partner with their clients and form long lasting relationships.
I would highly recommend The Change Group to anyone looking to recruit within the hospitality or luxury sectors and look
forward to working with them in the future.
Contact us
info@thechangegroup.com
020 7923 6021