Jamie Love Tompkins is seeking a new position. She has over 15 years of experience in retail management, law enforcement, and security. Her experience includes serving as Assistant Store Manager for Burlington, Production Manager for Savers, Retail Manager for JoAnn Fabrics, Sergeant for the Jasper Police Department, and Lieutenant for Martin Security. She has a background in supervision, scheduling, inventory management, loss prevention, training, and customer service.

1. Jamie Love Tompkins
921 Hanna Place Court #G Ballwin Mo. 63021
636-352-6758
Copchic905@hotmail.com
Work Experience
Burlington Chesterfield Mo
Assitant Store Manager December 2014 - Present
• Supervised all daily functions of store activity to ensure customer satisfaction.
• Managed full and part time shift schedules of employees and other personnel issues.
• Responsible for controlling expenses, protecting assets and performing internal audits.
• Responsible for managing and controlling the financial transactions in retail
environment.
• Responsible for protection of corporate assets, establishment of seasonal budgets,
control of cash flow and expenses.
• Verify accuracy of daily service revenue reports, bank deposits.
• Maintain proper inventory controls, vendor transactions and compliance standards in
line with company guidelines.
• Interviewed job candidates and made staffing decisions.
• Counted cash drawers and made bank deposits.
• Managed staff of 50 sales associates, 10 team leaders and 2 assistant managers.
• Assigned employees to specific duties to best meet the needs of the store.
• Instructed staff on appropriately handling difficult and complicated sales.
• Hired, trained and evaluated personnel in sales and marketing.
• Examined merchandise to verify that it was correctly priced and displayed.
• Planned budgets and authorized payments and merchandise returns.
• Organized private mailbox system using mailbox manager software.
• Scheduled and led weekly store meetings for all employees.
• Increased profits through effective sales training and troubleshooting profit loss areas.
• Reported to the district manager regarding all store and staff issues.
• Completed profit and loss performance reports.
• Trained and developed new associates on POS system and key sales tactics.
• Generated repeat business through exceptional customer service.
• Conducted store inventories once per quarter.

2. Savers Fairview Heights IL
Production Manager March 2012 - December 2014
• Direct and coordinate activities of businesses or departments concerned with the
production, pricing, sales, or distribution of products.
• Manage staff, preparing work schedules and assigning specific duties.
• Direct and coordinate organization's financial and budget activities to fund operations,
maximize investments, and increase efficiency.
• Establish and implement departmental policies, goals, objectives, and procedures,
conferring with board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee
those personnel processes.
• Plan and direct activities such as sales promotions, coordinating with other department
heads as required.
• Determine goods and services to be sold, and set prices and credit terms, based on
forecasts of customer demand.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or
taking inventory.
• Manage the movement of goods into and out of production facilities.
• Plan store layouts or design displays.
• Administer systems and programs to reduce loss, maintain inventory control, or increase
safety.
• Identify potential for loss and develop strategies to eliminate it.
• Coordinate or conduct internal investigations of problems such as employee theft and
violations of corporate loss prevention policies.
• Direct loss prevention audit programs including target store audits, maintenance audits,
safety audits, or electronic article surveillance (EAS) audits.
• Keep records of customer interactions or transactions, recording details of inquiries,
complaints, or comments, as well as actions taken.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash
receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality
goods.
• Formulate pricing policies for merchandise, according to profitability requirements.
• Operate fork lifts, skid loaders, or trucks to move or store recyclable materials.
• Operate recycling processing equipment, such as sorters, balers, crushers, and granulators
to sort and process materials.
• Schedule movement of recycling materials into and out of storage areas.

3. • Prepare bills of lading, statements of shipping records, or customer receipts related to
recycling or hazardous material services.
• Provide training to recycling technicians or community service workers on topics such as
safety, solid waste processing, or general recycling operations.
• Compile statistical, financial, accounting or auditing reports and tables pertaining to such
matters as cash receipts, expenditures, accounts payable and receivable, and profits and
losses.
• Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts,
and sending cash, checks, or other forms of payment to banks.
JoAnn Fabrics & Crafts St. Peters MO
Retail Manager January 2009 - March 2012
• Manage staff, preparing work schedules and assigning specific duties.
• Plan and direct activities such as sales promotions, coordinating with other department
heads as required.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or
taking inventory.
• Manage the movement of goods into and out of production facilities.
• Plan store layouts or design displays.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Compile and maintain non-monetary reports and records.
Jasper Police Department Jasper MO
Sergeant December 1999 - January 2009
• Supervise and coordinate the investigation of criminal cases, offering guidance and
expertise to investigators, and ensuring that procedures are conducted in accordance with
laws and regulations.
• Maintain logs, prepare reports, and direct the preparation, handling, and maintenance of
departmental records.
• Explain police operations to subordinates to assist them in performing their job duties.
• Cooperate with court personnel and officials from other law enforcement agencies and
testify in court as necessary.
• Monitor and evaluate the job performance of subordinates, and authorize promotions and
transfers.
• Prepare work schedules and assign duties to subordinates.
• Conduct raids and order detention of witnesses and suspects for questioning.
• Discipline staff for violation of department rules and regulations.
• Inspect facilities, supplies, vehicles, and equipment to ensure conformance to standards.

4. • Supervise and coordinate the investigation of criminal cases, offering guidance and
expertise to investigators, and ensuring that procedures are conducted in accordance with
laws and regulations.
Martin Security Joplin MO
Lieutenant June 1997 - January 2009
• Supervise subordinate security professionals, performing activities such as hiring,
training, assigning work, evaluating performance, or disciplining.
• Communicate security status, updates, and actual or potential problems, using established
protocols.
• Conduct, support, or assist in governmental reviews, internal corporate evaluations, or
assessments of the overall effectiveness of the facilities security processes.
• Conduct physical examinations of property to ensure compliance with security policies
and regulations.
• Identify, investigate, or resolve security breaches.
• Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms,
following emergency response procedures.
• Arrange for or perform executive protection activities.
• Assist in emergency management and contingency planning.
• Write or review security-related documents, such as incident reports, proposals, and
tactical or strategic initiatives.
Education
Missouri Southern State University, Joplin, Mo.
Missouri State Law Enforcement Academy
Skills
• Software/System Skills Vista, XP, Windows, Access, Word, Excel, Outlook, Internet
Explorer, Netscape Navigator, Adobe, Norton Utilities, Omni, Kronos, Workday, Best,
POS, ORBO.
• Personal Skills • Exceptional listener and communicator who effectively conveys
information verbally and in writing. • Analytical thinking, planning. • Goal-driven leader
who maintains a productive climate and confidently motivates, mobilizes, and coaches
employees to meet high performance standards. • Accuracy and Attention to details. •
Organization and prioritization skills. •Innovative problem-solver who can generate
workable solutions and resolve complaints. • Highly motivated self-starter who takes
initiative with minimal supervision. • Dependable, responsible contributor committed to

5. excellence and success. • Enthusiastic, knowledge-hungry learner, eager to meet
challenges and quickly assimilate new concepts.