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Measuring the Benefits of Scrum
- 1. Measuring The Benefits Of Scrum youtube.com/channel/UCgII4aeNX2n_SJ_rzrALZMg Enduring Agile
- 3. Employees Morale Employee retention Team ownership reduces risk of individual ability Commitment Customer Keep customers and attract new business Deliver features on time Response to new or changing requirements Deliver what the customer expects Business Fewer bugs increase efficiency and improve profit margin Accurate Schedule Predictions Reduce the risk of failure Minimize development unused features Quality Predictability Manageable Risk Value
- 4. HOW WILL I KNOW IF SCRUM IS WORKING? • •
- 5. • Case Studies Three Indicators of Scrum Impact • Subjective Ratings • Defect Data • Net Promotor Scores
- 6. • Significant improvements in Quality, Communication, product fitness and work-life balance • The scrum master and development teams were successfully implementing the rules of scrum • The product owners struggled to communicate vision, goals and priority to the teams Findings • Use of NPS by individual teams to compare progress to previous sprints and the average scores from all teams • Use NPS to examine larger trends within the company • Use scores in individual categories to identify focus areas • In this case, Product owner training and support was provided in order to address improve the indicated issues • Pinpoint areas that good scrum teams are doing as retrospective focus areas Response
- 7. System test defect count The total number of defects found during system test Provides an indicator of code quality delivered to system test Deferred defect count Number of known defects designated to fix in a future release Provides an indicator of the level of quality experienced by the customer Daily Open defect count The number of open defects on any given day of the release Provides a curve used to compare progress between releases
- 8. There was a correlation between high scores on the scrum survey and Improvements in defect metrics, specifically in the following areas: Delivering working software at the end of each sprint Working within strict time boxes Management best practice of Setting high level quality goals for teams Scrum had a net positive impact on all three categories: Number of defects found during system test Total number of defects deferred Peak daily open defects per cycle
- 9. Only three of the teams had NPS data before and after scrum was implemented Of those teams, all saw an improvement NPS (+8, +14, +16) Indicates increased customer satisfaction when using Scrum
- 10. • • • •
- 11. • • HTTPS://WWW.SCRUM.ORG/RESOURCES/BLOG/MANAGING-RISK • HTTPS://WWW.SCRUM.ORG/RESOURCES/LRN-TRANSITIONS-SCRUM-DELIVER-MORE-VALUE-ITS-SCRUM-LOADED-INITIATIVE • HTTPS://WWW.SCRUM.ORG/RESOURCES/SIX-MONTH-CULTURAL-TRANSFORMATION-PENTA-STORY • HTTPS://WWW.SCRUM.ORG/RESOURCES/HOW-TRUMPF-USED-SCRUM-DRIVE-ITS-AGILE-TRANSFORMATION • • HTTPS://WWW.SCRUMALLIANCE.ORG/AGILE-RESOURCES/CASE-STUDY-MAYDEN-S-TRANSFORMATION-FROM-WATERFALL • • HTTPS://WWW.AGILEALLIANCE.ORG/RESOURCES/EXPERIENCE-REPORTS/SCRUM-PRODUCT-DEVELOPMENT-ADOBE-SYSTEMS/ • • HTTPS://STATEOFAGILE.COM/#UFH-I-615706098-14TH-ANNUAL-STATE-OF-AGILE-REPORT/7027494 • • •
Hinweis der Redaktion
- These charts were generated in support of my Youtube video entitled “Implied Benefits of Scrum”, which you can view at the link provided below: https://youtu.be/f5NmysVDlwc This video represents the first in a series that can be viewed on my Youtube channel entitled “Enduring Agile”: Implied Benefits of Scrum: https://www.youtube.com/watch?v=f5Nmy Scrum Case Studies: https://www.youtube.com/watch?v=tMBvg Impacts of Multitasking in Scrum: https://www.youtube.com/watch?v=OPMIa Relative Estimation in Scrum – The Value of Scrum Part 3b: https://youtu.be/Bkg7akbVap0 Agile Games in Scrum - https://youtu.be/aygjaWl3bnc Regards, James Walmsley www.linkedin.com/in/jameswalmsleycsm
- In their book published in 2012 entitled Software in 30 Days, Ken Schwaber and Jeff Sutherland recognized the ever-increasing need of organizations “to be able to create value by building, customizing and using software”.
- For the customer, higher quality products improve overall satisfaction. From the Business perspective, fewer bugs increase efficiency and improve profit margin. And from the employee’s perspective, improved quality improves morale and job satisfaction.
- The answer comes in two forms: Organic feedback and Metrics - Organizations often depend on feedback from team members to understand if Scrum is working - If a plan for measuring its effectiveness isn’t in place from the start, it is difficult to make a comparison between the state of the organization before Scrum was implemented as compared to the state resulting from the new approach.
- Adobe published a case study in 2011 entitled “Measuring The Impact Of Scrum on Product Development at Adobe Systems”. The paper identifies three measurement areas recommended for use in measuring Scrum’s impact: Subjective Ratings, which were collected from Scrum Practitioners using a survey Defect Data, representing software bug data collected from multiple defect tracking systems Net Promotor Score, which is a point value provided indicating level of satisfaction
- The subjective ratings resulting from the survey provided a few key findings which Adobe responded to with specific actions.
- The next indicator providing an understanding of the impact of scrum is defect data.
- The analysis of defect metrics resulted in two main findings