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Keeping the cash flowing
in a growing economy
How to avoid overtrading
Hello and Welcome …
As you read through this paper, you’ll discover that the medication
required to keep the blood circulating in any business and prevent
the clots is Cash Flow Management.
When the cash stops circulating, businesses – even profitable ones –
die. This paper offers some pointers on how to make sure it doesn’t
happen to you.
Occasionally, when we’re too close to our business, we don’t see the
many ways to increase our cashflow.
Keeping the cash flow constant in your business will require effort; and not
everything here will apply or work for every business. Real success will
come when you recognise those tips that will work for your business and
apply and refine them.
Here are tips that will help you keep the cash flowing in your business.
Enjoy…
James Treacy
StubbsGazette
© Copyright
1 Copyright StubbsGazette 2016
Keep the cash flowing in a growing economy
Cash is the lifeblood of any business and the length of time between when
you have to pay items like your suppliers, interest on your borrowings,
employee salaries and the time you collect from your customer can give
rise to a thrombosis. Businesses don’t necessarily fail because they are
not profitable – most businesses fail quite simply because they run out of
cash.
Many more businesses will see their cash flow squeezed as the Irish
economy continues to improve – resulting in businesses having to invest in
more staff, bigger premises, new equipment and better stock. All this
needs to be financed and will place greater strain on converting these
assets into cash. Many businesses who weathered the worst of the
recession will fall into this deadly trap of overtrading in a growing economy.
The medication required to keep the blood circulating and prevent the clots
is Cash Flow Management.
2 Copyright StubbsGazette 2016
Cash Flow Management Tips
You can delay some payments beyond the due date but you may not be in
a position to delay payments on your bank loan or your tax bill unless you
want a visit from the Receiver. You can’t normally delay payment of
salaries without industrial unrest and you will run the risk of repossessions
if you don’t make leasing repayments on time.
For many organisations, cash flow management simply entails delaying
outflows of cash to suppliers until the last possible moment. However, this
approach won’t win you many friends with your suppliers who might
restrict the amount of credit they will extend to you and it will definitely
have an adverse impact on your credit rating.
Hundreds of Irish businesses are members of programmes that provide
their accounts receivable files to credit reference agencies that factor the
payment habits into their credit rating scorecards.
A poor credit rating narrows down the number of suppliers who will deal
with you; it might prevent suppliers from obtaining credit insurance on your
business and will almost certainly mean you don’t get as a good a deal on
your purchases as companies with a good credit rating. It may also have a
detrimental effect on your ability to raise short-term finance from banks that
often use variants of their own credit scorecards incorporating credit
reference agency data.
3 Copyright StubbsGazette 2016
Effective cash flow management boils down to three key areas:
1. Cash flow measurement, preparing cash flow
projections
2. Managing your receivables with the objective
of encouraging customers who owe money
to pay it as soon as it becomes due (earlier if
possible)
3. Prudence over the timing and payment of
purchases
All businesses should prepare a cash flow
projection on either a weekly or a monthly basis,
forecasting for at least six months, preferably a full
year in advance, making educated guesses for all
of the factors that might affect your cash flow.
These will include:
1. Timing of when you will be paid for sales already made; sales you
expect to make and all payables including supplier invoices, wages,
vehicle expense and location costs etc.
2. Make sure you monitor your actual performance against the forecast cash
flow on a regular monthly basis and identify any shortfalls that need
attention.
3. Never forget: even profitable new business can cause cash flow problems
4. Profitable companies can and do become insolvent when they have to
pay the costs incurred during fulfilment of an order before they receive
payment from their customer. This is generally referred to as
overtrading and to avoid this threat it may be necessary to either delay
some large orders to spread the fulfilment costs over a longer period, or
to ask the customer for a deposit.
4 Copyright StubbsGazette 2016
Most computer spreadsheets and business accounting software offer
templates that are either pre-installed or free to download but remember to
start with your cash in hand and account for any seasonal variations in
income or expenditure. If it looks like you are going to enter periods of
negative cash flow, look to find opportunities to reverse the negative cash
flows by deferring capital expenditures or offering improved terms that
encourage customers to pay more quickly.
If you do need to delay payment to a supplier, make sure you communicate
with them and try to gain their consent. A crucial success factor when faced
with a cash flow shortfall is acting early: the sooner you act the more options
will be open to you. If you go to the bank looking for an emergency overdraft
next week, you’ll get a much rougher ride than you will if you are looking for
a line of credit that you may not need for another six months. If the Bank
won’t help, consider other forms of business finance, such as factoring.
Factoring isn’t cheap. A Factor (invoice discounter) will advance payment on
invoices issued today that may not be due for payment for another 30
or 60 days. You can either start with future invoices, or go back over your
existing accounts receivable file. Many of the same Factoring companies can
also offer payroll funding, which for a fee will provide you between one and
two months’ grace on the payroll; they’ll take over the current month’s payroll
and you’ll pay them 1 or 2 months in arrears. The cost will hit your profitability
and reduce cash flow from operations but it will speed up cash inflows and
may prevent a cash flow crisis.
5 Copyright StubbsGazette 2016
In an absolute emergency, you could also consider raising cash by selling
and leasing back assets such as plant and machinery or vehicles in the
fleet; again, it isn’t cheap but it might beat the alternative.
Many cash flow problems can be averted by the adoption of robust credit
management processes that supervise customer payment habits and
prevent bad debts by avoiding customers who are at risk of insolvency.
Good credit management practices will speed up your cash collection,
control how much credit you provide and to which customers you grant
credit. The golden rule of credit management is never to give any single
customer more credit than you could afford to lose if the customer went
bust and never paid.
6 Copyright StubbsGazette 2016
Granting credit need not be a game of chance
Depending on your margin and bad debt
losses, it might be worthwhile considering
using either your own internal credit scoring
system or a credit rating agency to evaluate
your largest customers on a fairly regular
basis.
If you process 800 orders a year with an
average order value of €800 and 64 customers don’t pay, your credit losses
will be €51,200. You might be able to reduce these credit losses with the
adoption of an internal expert credit management system but a good credit
reference agency will be able to identify between 60 percent and 80 percent
of the customers who are unlikely to pay.
If the credit reference agency identified 70 percent of the orders that were
likely to default, you could reduce credit losses from €51,200 to €15,360 – a
reduction of €35,840. You should be able to easily translate this into impact
on bottom line but it would almost certainly be more cost effective to use a
credit reference agency in these circumstances. Always remember that your
existing customers are statistically almost as likely to result in a bad debt as
any new customers you take on, so if you are going to use the services of a
credit reference agency, make sure you check all of your larger customer
and not just the new customers.
G) If you haven’t been paid by 90 days use a debt collection agency. A good
debt collection agency will normally embark on an amicable collection phase
that will yield favourable results well before you incur any of the costs of
going down the legal route.
Finally, if an order looks too good to be true, it almost certainly is.

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Keep the cash flowing

  • 1. Keeping the cash flowing in a growing economy How to avoid overtrading
  • 2. Hello and Welcome … As you read through this paper, you’ll discover that the medication required to keep the blood circulating in any business and prevent the clots is Cash Flow Management. When the cash stops circulating, businesses – even profitable ones – die. This paper offers some pointers on how to make sure it doesn’t happen to you. Occasionally, when we’re too close to our business, we don’t see the many ways to increase our cashflow. Keeping the cash flow constant in your business will require effort; and not everything here will apply or work for every business. Real success will come when you recognise those tips that will work for your business and apply and refine them. Here are tips that will help you keep the cash flowing in your business. Enjoy… James Treacy StubbsGazette © Copyright
  • 3. 1 Copyright StubbsGazette 2016 Keep the cash flowing in a growing economy Cash is the lifeblood of any business and the length of time between when you have to pay items like your suppliers, interest on your borrowings, employee salaries and the time you collect from your customer can give rise to a thrombosis. Businesses don’t necessarily fail because they are not profitable – most businesses fail quite simply because they run out of cash. Many more businesses will see their cash flow squeezed as the Irish economy continues to improve – resulting in businesses having to invest in more staff, bigger premises, new equipment and better stock. All this needs to be financed and will place greater strain on converting these assets into cash. Many businesses who weathered the worst of the recession will fall into this deadly trap of overtrading in a growing economy. The medication required to keep the blood circulating and prevent the clots is Cash Flow Management.
  • 4. 2 Copyright StubbsGazette 2016 Cash Flow Management Tips You can delay some payments beyond the due date but you may not be in a position to delay payments on your bank loan or your tax bill unless you want a visit from the Receiver. You can’t normally delay payment of salaries without industrial unrest and you will run the risk of repossessions if you don’t make leasing repayments on time. For many organisations, cash flow management simply entails delaying outflows of cash to suppliers until the last possible moment. However, this approach won’t win you many friends with your suppliers who might restrict the amount of credit they will extend to you and it will definitely have an adverse impact on your credit rating. Hundreds of Irish businesses are members of programmes that provide their accounts receivable files to credit reference agencies that factor the payment habits into their credit rating scorecards. A poor credit rating narrows down the number of suppliers who will deal with you; it might prevent suppliers from obtaining credit insurance on your business and will almost certainly mean you don’t get as a good a deal on your purchases as companies with a good credit rating. It may also have a detrimental effect on your ability to raise short-term finance from banks that often use variants of their own credit scorecards incorporating credit reference agency data.
  • 5. 3 Copyright StubbsGazette 2016 Effective cash flow management boils down to three key areas: 1. Cash flow measurement, preparing cash flow projections 2. Managing your receivables with the objective of encouraging customers who owe money to pay it as soon as it becomes due (earlier if possible) 3. Prudence over the timing and payment of purchases All businesses should prepare a cash flow projection on either a weekly or a monthly basis, forecasting for at least six months, preferably a full year in advance, making educated guesses for all of the factors that might affect your cash flow. These will include: 1. Timing of when you will be paid for sales already made; sales you expect to make and all payables including supplier invoices, wages, vehicle expense and location costs etc. 2. Make sure you monitor your actual performance against the forecast cash flow on a regular monthly basis and identify any shortfalls that need attention. 3. Never forget: even profitable new business can cause cash flow problems 4. Profitable companies can and do become insolvent when they have to pay the costs incurred during fulfilment of an order before they receive payment from their customer. This is generally referred to as overtrading and to avoid this threat it may be necessary to either delay some large orders to spread the fulfilment costs over a longer period, or to ask the customer for a deposit.
  • 6. 4 Copyright StubbsGazette 2016 Most computer spreadsheets and business accounting software offer templates that are either pre-installed or free to download but remember to start with your cash in hand and account for any seasonal variations in income or expenditure. If it looks like you are going to enter periods of negative cash flow, look to find opportunities to reverse the negative cash flows by deferring capital expenditures or offering improved terms that encourage customers to pay more quickly. If you do need to delay payment to a supplier, make sure you communicate with them and try to gain their consent. A crucial success factor when faced with a cash flow shortfall is acting early: the sooner you act the more options will be open to you. If you go to the bank looking for an emergency overdraft next week, you’ll get a much rougher ride than you will if you are looking for a line of credit that you may not need for another six months. If the Bank won’t help, consider other forms of business finance, such as factoring. Factoring isn’t cheap. A Factor (invoice discounter) will advance payment on invoices issued today that may not be due for payment for another 30 or 60 days. You can either start with future invoices, or go back over your existing accounts receivable file. Many of the same Factoring companies can also offer payroll funding, which for a fee will provide you between one and two months’ grace on the payroll; they’ll take over the current month’s payroll and you’ll pay them 1 or 2 months in arrears. The cost will hit your profitability and reduce cash flow from operations but it will speed up cash inflows and may prevent a cash flow crisis.
  • 7. 5 Copyright StubbsGazette 2016 In an absolute emergency, you could also consider raising cash by selling and leasing back assets such as plant and machinery or vehicles in the fleet; again, it isn’t cheap but it might beat the alternative. Many cash flow problems can be averted by the adoption of robust credit management processes that supervise customer payment habits and prevent bad debts by avoiding customers who are at risk of insolvency. Good credit management practices will speed up your cash collection, control how much credit you provide and to which customers you grant credit. The golden rule of credit management is never to give any single customer more credit than you could afford to lose if the customer went bust and never paid.
  • 8. 6 Copyright StubbsGazette 2016 Granting credit need not be a game of chance Depending on your margin and bad debt losses, it might be worthwhile considering using either your own internal credit scoring system or a credit rating agency to evaluate your largest customers on a fairly regular basis. If you process 800 orders a year with an average order value of €800 and 64 customers don’t pay, your credit losses will be €51,200. You might be able to reduce these credit losses with the adoption of an internal expert credit management system but a good credit reference agency will be able to identify between 60 percent and 80 percent of the customers who are unlikely to pay. If the credit reference agency identified 70 percent of the orders that were likely to default, you could reduce credit losses from €51,200 to €15,360 – a reduction of €35,840. You should be able to easily translate this into impact on bottom line but it would almost certainly be more cost effective to use a credit reference agency in these circumstances. Always remember that your existing customers are statistically almost as likely to result in a bad debt as any new customers you take on, so if you are going to use the services of a credit reference agency, make sure you check all of your larger customer and not just the new customers. G) If you haven’t been paid by 90 days use a debt collection agency. A good debt collection agency will normally embark on an amicable collection phase that will yield favourable results well before you incur any of the costs of going down the legal route. Finally, if an order looks too good to be true, it almost certainly is.