Most Recent CV

1. JAMES MACDONALD
Profile
An innovative and highly experienced operations supervisor with over 17
years of hands-on experience in effective warehouse operations. Accurate,
responsible, and exceptionally alert to compliance standards. Proven problem
solver with strong analytical skills and the ability to manage projects from
inception through deployment in fast-paced, time sensitive environments.
Core Competencies:
 Logistics and Operational Planning
 Transportation and Distribution
Management
 Inventory and Materials Management
 Process Improvement
 Customer Relations& Team Building
 Personnel Management and Training
 Accurate Documentation
 Training
 Experienced in the use of Lean and
Continuous Process Improvement
Methodologies.
 History of increasing responsibilities
with a proven track record of achieving
excellent results.
 Experienced in dealing with both
OSHA & ISO policy.
Experience:
Consultancy &IT Support 03/2014 to12/2014
Advance Robes. Adelaide,South Australia
03/01/15 to Present
Adelaide, South Australia
 Provide Root Cause Analysis and rectification.
 Apply lean methodology to identify issues and critical problems in procurement
processesfrom purchasing through to invoicing.
 Establish and define reporting tools.
 Gather detailed businessrequirements and identify users’ needsthrough client
meetings and system users’ interviewsessions.
 Business Analysis and processengineering
 Improve process efficiency.
Logistics Engineer / Operations
Supervisor 03/2014 to12/2014
CEVA - Logistics, Futuris Contract Adelaide,South Australia
03/2014 to 12/2014
Adelaide, South Australia
CEVA - Logistics was formed in August 2007 as a resultof the merger of TNT Logistics and EGL Eagle Global
Logistics.Itprovides implementation and operational capabilities in freightforwarding,contractlogistics,
vehicletransportation and distribution management & 3PL warehousingsolutions.

2.  Organise, maintain and report on KeyPerformance Indicators to customer and
leadership group.
 Develop standard operating procedures, safe work practices,process analysis and
audit reviews.
 Drive and manage Continuous Improvement initiatives,processes implementation and
reporting.
 Complete financial reportsincluding cost/benefit analysis' and weekly costmodel report
 Asset and records management, yearly audits; maintenance of assetregister;
 Promote workplace safety initiatives,identifyhazardsand contribute to a safe working
environment.
 Strategicleadership and businessplanning.
 Attend to urgent and out-of-scope requests from customer internaldepartmentsand
management.
 Weekly and Monthly site wide audits, e.g. housekeeping; environmental & security
 Manage weekly and monthly server tape schedule
 Manage lost stockreporting and investigations for customer
 Ability to work both independently and in a team environment
 Implement software & Excel spread sheets for use within operational processes.
 Defined appropriate metricsand measurementsto drive results.
 Acted as a liaison between logistics, carriersand customers.
 Compile weekly and monthly warehouse reports.
 Staff Management of up to 14 staff members.
 Monitor shipmentsto guarantee DIFOT.
Achievements
 Average 9 continuousimprovementinitiatives implemented for 2014 total saving to the
business of AUD $150k pa
 Maintained zero LTI rate for 2014
 InventoryAccuracy (commercialKPI) 98.27%
 DIFOT 100%
 CEVA Excellence Awardsfinalist2014
Direct reports = 8
Operations Supervisor, Holden Remote
Warehouse 03/2014 to12/2014
CEVA - Logistics Adelaide,South Australia
08/2011 to 03/2014
Adelaide, South Australia
 Supervise material flow, storage and order fulfilment for Holden dealer network.
 Resolve dealer network issuesin a timelymanner, including processing returns.
 Maintain accurate stock recordsand schedules.
 Conduct yearly inventories ofwarehouse stock as required bythe customer.
 Evaluate operationalscheduling to maximize efficiency.
 Develop and implement training procedures for allnewly hired & existing personnel.
 Manage site induction program & records management.
 Oversee unload pick, stage and loading of products for shipping,both localand
interstate.
 Check allload-related documentation to ensure thatitis complete and accurate.
 Develop standard operating procedures, safe work practices,process analysis and
audits.
 Identifyand implement supply chain improvement opportunities.
 Ensure best practice warehousing and storage practices.
 Promote workplace safety initiatives,identifyhazardsand ensure a safe working
environment,

3.  Ensure compliance to safety protocols& ensure risks are minimized across the
business.
 Contribute to strategicleadership and businessplanning, including compiling data and
attending weekly operations meeting
 Attend to urgent and out-of-scope requestsfrom customers,internal departments and
management.
 Scheduling for the day-to-dayactivities of35 warehouse employees.
 Define appropriate metrics and measurements to drive results.
 Coordinate rush orders and order changes.
 Compiled nightlytransport and weeklywrap-up reports.
 Monitor shipmentsto guarantee on-time delivery.
 Lead cross-departmental initiativesto develop and pursue cost reduction programs.
Achievements
 Lead the country in completed Kaizens 2012/2013 total saving to the business ofAUD
$250k pa
 CEVA Excellence Awardsfinalist2011
 DIFOT 93%
Direct reports = 35
Operations Supervisor, ISUZU Contract
CEVA – Logistics
10/2009 to 08/2011
Melbourne,Victoria
 Managing inbound/outbound stock flows.
 Developed riskmanual structure & implemented into three other contracts.
 Tasked with raising contractstatus to basiclevel (achieved within three months) first
contract on Brooklyn estate to do so.
 Supervise material flow, storage and order fulfilment for Isuzu dealer network.
 Resolve dealer network issuesin a timelymanner, including processing returnsand
non-conformance reporting.
 Maintained accurate stock recordsand schedules.
 Evaluate operationalscheduling to maximize efficiency.
 Developed and implemented training procedures for all newly hired & existing
personnel.
 Manage site induction program & records management.
 Oversee unloading picking,staging and loading of productsfor shipping, both local
and interstate.
 Develop standard operating procedures, safe work practices,process analysis and
audits.
 Identify and implement supply chain improvement opportunities.
 Oversawwarehousing and storage activitiesand ensured best practice processes
were utilized.
 Promote workplace safety initiatives,identifyhazardsand ensure a safe working
environment.
 Ensure compliance to safetyprotocols & ensure risksare minimized acrossthe
business.
 Attend to urgent and out-of-scope requestsfrom customers internal departments and
management.
 Weekly and Monthly site wide audits, e.g.
 Oversaw scheduling for the day-to-day activities of 11 warehouse employees.
 Defined appropriate metricsand measurementsto drive results.

4.  Resolved problems for customers, warehouse staffand carriers.
 Monitored shipmentsto guarantee on-time delivery.
Achievements
 Built strong working relationship with customer managementteam.
 Developed and implemented comprehensive skills matrix & employee assessment tool.
 Completed 10 improvement initiatives
Direct reports = 11
Operations Supervisor, BMW Contract -
Mulgrave
CEVA - Logistics
01/2009 to 10/2009
Melbourne,Victoria
 ContinuousImprovementinitiatives, implementation and reporting
 Creation and implementation of newprocesses, maintenance and updating.
 Completing cost/benefit analysis' including recommendations.
 Developing and processing audits & compliance documentation.
 Managing daily and out-of-scope requests from customer and dealers.
 Conduct weekly site safety and egress checks.
 Weekly and Monthly site wide audits.
 Managing the unloading, receipting and storage ofcustomer products.
 Managing stocklevels& inventory integrity.
 Ensuring localdealer VOR delivery goalswere met,including stock order and
emergency/VOR requirements.
 Build & maintain skillsmatrixdatabase.
 Ensure operationalKPI's,were metand maintained.
Achievements
 First CEVA contract in 2 years to make money from start up.
 Received praise from BMW dealersfor increased service level and customer focus.
Direct reports = 9
Operations Supervisor, Futuris
Automotive Contract -Campbellfield
CEVA - Logistics
03/2008 to 02/2009
Melbourne,Victoria
 Process audits.
 Process & Procedure creation & monitoring.
 Performance board data upkeep.
 Pre-shift & toolboxmeetings.
 Managing receipt & dispatch of required customer stock levels
 Labour analysis & balancing.
 MIFA & flowcharts creation.
 5s data collection & entry.
 Team Leader Assessments
Achievements
 Lowest amount of recorded NCR’s in the past 5 years.
 Whilst transitioning out of the contract,trained incoming customer workforce in all
warehouse required duties.
Direct reports = 8

5. Team Leader & Forklift Driver, Mitsubishi
Contract CEVA– Logistics
04/2005 to 03/2008
Adelaide, South Australia
 Unloaded, picked, staged and loaded productsfor shipping.
 Replenishing racking locationsfrom bulkstore.
 Put away of inbounded stock
 Picking orders for dispatch to line side part staging area.
 Team Leader
 5s data collection & entry
Door 25
 Maintaining required level of required stockfor bodybuild & hardware departments.
 Ensure area free of hazards & maintain a clean and safe working environment.
 Ensure all Incidents/Accidents were reported and documented,& safe workspractices
were followed consistently.
 Maintain area performance & report requirements to leadership group.
 Maintained accurate stock recordsand schedules.
 Oversawwarehousing and storage practices and housekeeping.
 Kit sequencing & line refill
Projects:
Penguin and Pearson Books
Pigeon Baby Products
 Warehouse layout
 Scanner & system training
 Process development & training
 Lean principals training
Singapore, Sept 2013
Taubman Paints
 Operator training
 Process development
 Managed afternoon shift stocktake
 Developed adhoc KPI & tracking board
Melbourne, Vic - May 2010
Holden/Isuzu
 Inventory management
 Contract support
 Staff training
 Logistics analysis
 Process development
New Zealand, Aug 2009
Highlights

6.  Safety-orientedmind set Strong communication skillsResults-oriented
 Results-oriented Exceptional problem solver
 Customer-service focused Familiar with RF systems
 Manufacturing and warehouse procedure
creation
 Strong communication & interpersonal
skills
 Exceptional problem solver
 Inventory management experience
 Employee development and mentoring
 Involved in multiple contract
implementations from Greenfield status Involved in multiple contractimplementations from
Summery
 Intermediate computing skills with wide range of business applications
 Word
 Excel
 Outlook
 Power point, etc
 Adaptable with extensive experience in material handling, inspections and shipping and receiving.
 Focused on continual process improvement and cost reduction.
 Critical thinker that addresses customer support issues quickly and consistently strives to exceed
performance standards.
 Demonstrated ability to resolve problems creatively and quickly
 Capacity to adapt to varied work environments
 Personable & focused on promoting employee engagement, loyalty and morale through effective
leadership &communication.
References
Martin Barwick
Work: 0418 827 193
CEVA Logistics – SA, Transport Manager
martin.barwick@cevalogistics.com
Greg Carroll
Mobile: 0409 127 092
CEVA Logistics - National Implementations
Manager
gregorykcarroll@gmail.com
Amy Walker Work: 0400 544 759
Visy Industries - National HR Manager
amy.walker@visy.com.au