1. J. Matthew Hall
12506 Atkins Circle Drive Apt. 215 Charlotte, NC 28277
740.707.2122
Personal Email: MattHall21@yahoo.com
BACKROUND SUMMARY
Dedicated Commercial Analytical Consultant, with comprehensive CMBS experience; including Asset
Management of Commercial Mortgage Loans. Proficient with CREF-C Standards/Regulations, Risk
Mitigation, Risk Rating, Financial Reporting, Financial Analysis, Inspection Review, Rating Agency
Inquiries/Press Releases, along with Productivity/Process Improvement, UAT Testing/validation,
McCracken Strategy databases; as well as all Microsoft Office/Excel applications. Efficient and effective
in problem solving and implementing process improvements within organizations, along with extensive
experience with training of new employees.
PROFESSIONAL EXPERIENCE
Wells Fargo Corporation
Analytical Consultant (CMS) | July 2013 – Current
• Promoted to the Specialized Freddie Mac PSR Team
• Manage the analytics of a portfolio of 51 CMBS pools totaling 1,676 loans, 85 of which are
on the Watchlist for various issues
• Review and track property inspections that are found to have Deferred maintenance issues
and ensure that the borrower completes the issues to the lender’s standards per the loan
documents
• Field, research, track, and respond directly to Rating Agency Requests which include Press
Releases in a timely manner with being sure to abide by 17-G5 Guidelines.
• Conduct data analysis of borrower/property performance based on market information, rent
rolls, financial statements, and report information concerning the commercial real estate
property
• Researching, analyzing, and preparing the Monthly Watch lists, ensuring they are up to the
current CREF-C standards
• Correspond with borrowers, sub-servicers and other external parties to gather, analyze and
communicate data related to borrower/property credit performance to Investors and other
stakeholders
• Perform review of financial data for DSCR Trigger Tests and interact with Asset Managers to
resolve or escalate failed tests
• Responsible for troubleshooting issues, researching loan documents, and resolving complex
inquires for my commercial loan portfolio
• Collaborate with existing third party vendors to ensure timely completion and adequate data
quality control.
• Personally oversee training of new employees
Commercial Mortgage Asset Manager (CMS) | June 2011 – July 2013
• Manage a portfolio of over 480 commercial loans with a combined UPB of over $232 million
• Review and track property inspections that are found to have Major/Life Safety Deferred
maintenance issues and ensure that the borrower completes the issues to the lender standards
• Perform related duties as assigned or required, including inquiries on reserve/loss draft
requests, analyzing quarterly and year-end financials. insurance and tax disbursements, and
default/compliance issues
• Exceed required productivity standards while minimizing risk for potential loss
• Complete Basel Risk Rating Analysis on a quarterly and annual basis as required per the
lender
Client Solutions Analyst (CMS) | February 2009 – June 2011
• Receive and/or place incoming and outgoing calls/emails to commercial mortgage borrowers,
insurance agents, and property managers about issues with their corresponding loans
• Responsible for troubleshooting issues, researching loan documents, fielding questions, and
resolving complex inquires for commercial loan services

2. • Promoted to Team Lead on the Commercial Servicing Email Inbox team that handles over
10,000 emails each month
• Asked to Lead the CSG/Faxes Inbox team that handles over 1,000 requests each month
• Promoted to Team Lead on the CEO/CMS View Online User Verification team to reduce risk.
Handled over 2,000 requests/emails each month
• Assigned task of SME for the CEO documentation and training plan
• Supervise the training of new team members on the Client Solutions team
Wholesale Operations Servicing Analyst| October 2007 – February 2009
• Transfer international payments through CHIPS (Clearing House Integrated Payment System),
Fed-wire, or in-book transfer for over 1500 correspondent banks in 130 countries
• Responsible for running large dollar report of payments over $10 million with errors,
correcting them, and forwarding to assigned destination
• Research errors in different internal and external databases that prevent payment from
transferring, then manually repair
• Assigned the authoring task of creating/updating the departmental procedures and payment
process instructions
• Promoted to the Advanced payment processing queues including: PREX, HOMI, RCS,
TLEX, TELXIPS, PCMI, GDS, Manual Payments, Drawdown payments, and Homebank
payments
• Supervise the training process of other employees in the advanced payment processing queues
and high dollar reports
Lending Tree Loans
Mortgage Officer | March 2007 – June 2007
• Sell and market multiple mortgage products from a variety of top investors
• Increased production of sales force by setting high number of appointments, prospecting new
leads, and helped the team remain top producers in the Charlotte location
• Sold and locked 8 loans within first 3 weeks on sales floor
• Sold and locked 13 loans within first 6 weeks on the sales floor
• Generated and funded over $558,000 in mortgage loans within first 6 weeks on sales floor
Xerox – Document Solutions
Marketing/Account Representative | August 2004 – October 2005
• Market and sell office products including copiers, fax machines, printers and network
solutions
• Prospect for new business by telephone solicitation and face-to-face cold calling while
continuously maintaining a high level of satisfaction for current customers
• Responsible for over 3,400 customer establishments throughout the Columbus, Ohio area
• Developed strong interpersonal relationships with both current and potential customers
• Achieved Top Producer Award in July of 2005
EDUCATION
OHIO UNIVERSITY | September 1999 - March 2004
Bachelor of Specialized Studies: Marketing and Interpersonal Communication
⋅ Classes completed include Business Management, Public Speaking, Advertising,
Networking, Interpersonal Communication: Gender Differences, and Economics
ACACIA INTERNATIONAL FRATERNITY, Athens, Ohio 9/99 - 3/04
Junior Dean/Social Coordinator, 2/01-4/02
• Decreased national debt by 45% while in office
• Coordinated and managed strict financial budget
• Arranged and implemented all programs and social activities
• Won Alumni of the Year award for 2004