James Graham is an experienced IT and telecommunications manager and certified CCNA network engineer seeking a new opportunity. He has over 20 years of experience implementing and supporting complex network infrastructures including Cisco, Juniper, and enterprise technologies. His most recent role was as a network engineer at Leprino Foods, where he managed projects across 10 manufacturing plants and traveled onsite to provide support. Prior to that, he held network engineering roles with increasing responsibility at Level 3 Communications, Qwest Communications, XO Communications, and Nortel Networks.

1. JAMES GRAHAM
Denver, CO 720.924.6411
www.linkedin.com/in/jamesgraham384 jag384@gmail.com
IT / TELECOMMUNICATIONS MANAGER, NETWORK ENGINEER
Driving excellence through planning and execution
Senior IT / Telecommunications professional and certified CCNA network engineer with demonstrated success
utilizing open door leadership to facilitate issue resolution and team collaboration to meet organizational goals.
Proven track record implementing best solutions for businesses and employees.
TECHNICAL SKILLS SUMMARY INCLUDES ALL CISCO CCNA, AS WELL AS, CCDA
Cisco Technologies Cisco IOS, Cisco 3900, Cisco 2900, Cisco 1900, Cisco 800, Cisco Catalyst 6500,
Cisco Catalyst 5500, Cisco Catalyst 4900, Cisco Catalyst 4500, Cisco Catalyst 3000,
Cisco Catalyst 3100, , Cisco Nexus 2000, Cisco Nexus 3000, Cisco Nexus 5000
series, Cisco Nexus 5548UP, Cisco Nexus 6004, Cisco Nexus 7000
Juniper Technologies JUNOS, Juniper E-Series, Juniper M-Series, Juniper MX-Series, Juniper MX480,
Juniper MX2010
Connectivity & Hardware Exchange Server, Blade Servers, DNS Servers, DHCP Servers, Web Servers
Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500
Network Technologies CDP, Frame-relay, ACL, NAT, PAT, OSPF, EIGRP, BGP, MPLS, VTP,
SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Sonet, VLAN, VTP, HSRP,
STP, SVI, Etherchannel, BPDU, VRRP
Peripheral Technologies AAA, IPS/IDS, TACACS+, RADIUS, SSH, VPN, VoIP, CUCM, QoS, PoE,
CME, UCCM, UCCX
Monitoring Tools Wireshark, Remedy, HP Openview, Cacti, Nagios, VMware, Solarwinds, F5
Enterprise Technologies Windows 98/2000/XP/VISTA/7, Exchange 2003/2008, DNS, WINS, Microsoft
Office Suite, Linux, Scanners, Desktop and Networked Printers, MAC, Netcool,
LogMeIn Central, GPMC, RDP
PROFESSIONAL EXPERIENCE DETAIL
LEPRINO FOODS COMPANY 2014 – Present
Network Engineer
Manage multiple ongoing projects for 10 manufacturing plants nationwide. Provide administration and support
activities, analysis, development and project management activities, and communication / coordination activities.
Function as technical lead to various technology teams responsible for day-to-day overall support of mission-
critical LAN / WAN enterprise technologies that cover wide area network (WAN).
• Monitored daily network health and troubleshot issues from logs, SNMPc, Netflow / Manage Engine, etc. and
opened external tickets with MPLS backbone vendor, resolving issues at remote plants from HQ. Technical
lead for administration and support activities includes but not limited to, any and as needed configuration,
installation, integration, implementation, and troubleshooting of LAN / WAN enterprise technologies.
• Serve as backup for VoIP role, utilizing familiarity with SIP as signaling and messaging protocol over IP
networks.
• Proved instrumental in assisting with mapping and integration of moving equipment from our corporate data
center to shared co-location facility, resulting in a significant reduction of power consumption at headquarters.

2. JAMES GRAHAM jag384@gmail.com PAGE TWO
LEPRINO FOODS COMPANY (Continued)
• Set up, designed, deployed and configured Cisco wireless bridges, AP’s, and Wire LAN Controllers, cutting
over to new hardware from existing old network equipment and using Cisco Prime Infrastructure to help
manage wireless networks.
• Added newly deployed hardware to alarm systems via MARS, SNMPc and Cacti, enabling monitoring.
• Traveled to manufacturing locations, delivering support and / or installation expertise and meeting business
needs.
LEVEL 3 COMMUNICATIONS 2007 – 2013
Network Engineer (CDNE)
Analyzed, developed and project managed activities, and communication / coordination activities. Led various
teams in support of day-to-day mission-critical LAN / WAN enterprise technologies that cover wide area
networks (WAN).
• Executed technical analysis, development, and project management activities via design, task development and
management, budgeting, and project coordination, ensuring timely and efficient progression.
• Coordinated and directed groups during major projects, facilitating timely reporting and scheduling reports to
management.
• Offered second level support for general systems administration, as well as technical support / training of new
technical professionals, second / third level support of various LAN / WAN issues, fostering knowledge
share and enriching productivity.
• Participated in major projects by overseeing and deploying various worldwide projects for complex LAN /
WAN enterprise technologies including VoIP, data, and network infrastructures for NOCs, Level 3 sites and
partner sites.
QWEST COMMUNICATIONS INTL, INC. 2006 – 2007
Lead Engineer (CIL)
Governed installation, configuration, and troubleshooting of various enterprise LAN / WAN technologies, project
management, documentation and scheduling as needed reports to management. Drove administration and support
of various mission-critical enterprise level LAN / WAN technologies used in various global, network
infrastructures.
• Administered moves / changes, vendor relations, hardware break fixes, software resolutions, as well as
managing and directing various contract groups, meeting client needs.
• Developed as needed and scheduled reports for senior management, communicating status of technical
implementation activities and supporting overall success.
• Governed entire installation of various enterprise LAN / WAN technologies within co-location facility,
enabling military use.
ADDITIONAL EXPERIENCE
XO COMMUNICATIONS, Denver, CO 2003 – 2005
NOC Manager
ICG COMMUNICATIONS, Englewood, CO 1998 – 2000
NOC Manager
NORTEL NETWORKS CORPORATION, Richardson, TX 1994 – 1998
Lead Network Engineer / Technical Support Engineer