Jacob H. Roth is a project management professional with 16 years of experience in operations management, project management, and business development for Eagle Exhibit Services, Inc. He has spearheaded several process improvement initiatives that have increased efficiency, reduced costs, and improved customer satisfaction. These include developing an online inventory management system, streamlining paperwork processes, and modifying asset packing and inspection procedures. Roth also manages major accounts and has helped substantially increase revenue through creative solutions and building strong client relationships.
1. JACOB H. ROTH
905 Aries Drive Gahanna, Ohio 43230 Cell: (614) 348-0471
E-Mail: jacobroth5253@gmail.com LinkedIn: https://www.linkedin.com/in/jacobroth5253
PROJECT MANAGEMENT PROFESSIONAL
Operations Management Process Improvement Account Management
Enthusiastic, energetic and self-motivated project manager. Focused on
performance results, while maintaining a strong sense of integrity and
culture. Genuine interest in the growth, development and shared
success of employees and clients; collaborative approach yields long-term
benefits through people, ideas, process and technology.
Strong negotiator and problem-solver providing 16 years of operations,
project management and business development leadership in the
dynamic event marketing arena; embrace and employ dynamics of
communications, resource management, strategic planning and process
improvements to deliver the highest quality products and services.
CORE QUALIFICATIONS
Production Management
Policy/Procedure Development
Productivity Improvement
Resource Management
Major Account Management
Risk Assessment and
Management
PROFESSIONAL EXPERIENCE
EAGLE EXHIBIT SERVICES, INC. … Columbus, Ohio 1996 to Present
Provider of tradeshow exhibits, digital graphics and asset management supported by 11 employees and bringing in up
to $1.8 million annually (www.eaglexhibit.com)
OPERATIONS MANAGEMENT
Driving force behind all operational practices creating highest level of efficiency possible. Design and control
production process systems for greatest effectiveness, maximizing profit and customer satisfaction. Serve on
executive committee contributing to policy development, short/long-term visions and business development.
Key Highlights
Spearheaded development of online inventory management solution enabling clients to view assets
remotely. Generates additional profit center with revenue of $20,000; developed system requirements and
vision for functionality, assessed software vendors, awarded contract, guided IT team and software developer
through business logic of database. System used as major sales tool, improve customer service and enhance
inventory management.
Increased speed of annual audits, quotes delivered to prospective storage clients and price adjustments
on changes in client storage volume with introduction of computerized storage calculation and estimating
solution; as accuracy of statements improved, audits discovered clients undercharged for storage by 100% in
addition to significant over-billing of other clients.
Brought greater efficiency and convenience as well as reduced costs by changing and consolidating
warehouse locations; moving expenses and capital improvements paid within first 4 months of move and over
25% cost savings in rent. New storage space increased efficiency via improved dock facilities, hours of access
and space configuration.
Residual effect enabled on-site warehouse to operate with increased speed and more efficiency
maintaining key high-volume client assets along with bulk of rental inventory; improved performance
enabled reduction in storage rates provided to clients 44% and brought average storage price in alignment with
industry (impact of rate reduction minimized by increasing storage volume and retention leading to increased
revenue and profits in other areas of business).
2. JACOB H. ROTH Résumé Page 2
Enhanced organization of workshop and decreased lead time for production work by expanding workshop
area and tripling space allocation; improvements facilitated ability to bring in additional tools and equipment
required for aggressive business growth. Changes also minimized production staff frustration resulting in improved
morale.
PROCESS IMPROVEMENT
Efficiently enables utilization of process knowledge, critical analysis skill and business acumen to deliver strategic
initiatives supporting organizational growth.
Key highlights
Modified and streamlined paperwork process flow for rental and management projects resulting in
elimination of redundant processes and minimized errors; also developed and added project coordinator
position transferring job order process duties and dramatically reducing errors and frustration amongst all
departments. Streamlined flow enabling top salesperson to increase sales 50% as paperwork and time managing
projects has reduced.
Lowered volume of jobs with packing errors 50%, reduced labor costs 15% and improved billable ratio by
8% with modification of procedures for packing and inspecting rental and managed assets in addition to
implementation of new checklist and time documentation systems; procedures also enhanced care of
customer assets, increased client satisfaction and retention and provided more consistent and accurate invoices.
Improved flow of information with development of purchase logging and tracking system; overall results
included quick identification of issues, decrease production gap timing, completion of complex projects on
schedule with fewer errors, elimination of questions and confusion due to environment of shared information.
ACCOUNT MANAGEMENT
Build and strengthen client relationships by utilizing strong communication skills, product/brand knowledge, and
creative solutions to meet customer business needs. Proven ability to manage scope creep on projects.
Key highlights
Assumed management responsibility of major accounts and played instrumental role in substantially
increased revenue and profits; exhibit operations staff replaced sales staff previously managing accounts
enabling sales staff to pursue new clients.
Designed and implemented management program for Nationwide Retirement Solutions; program enabled
participation in over 280 trade shows in 1st year and more than 2,000 events to date. Generated revenue of over
$250,000 since inception. Program success has launched adaptation and implementation with other clients.
Working with OSU Honors and Scholars, saved $1,500 (in single event) by changing fastening system and
enabling 25% installation cost reduction (expected to multiply exponentially assize and number of events
increases average of 15% per year); client has consistently increased business activity 8 years consecutive and
demands exclusive attention due to rapport and trust built.
EDUCATION
Bachelor of Arts, History and Philosophy, CAPITAL UNIVERSITY … Columbus, Ohio
905 Aries Drive Gahanna, Ohio 43230 Cell: (614) 348-0471
E-Mail: jacobroth5253@gmail.com LinkedIn: https://www.linkedin.com/in/jacobroth5253