This is a presentation summarizing our social media/trail town (adventure tourism) economic development work this summer in Eastern Kentucky's KRADD region. It also highlights and emphasizes my personal growth and learning from this summer's program, exposing key skills and abilities learned.
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Eyewitness to Appalachia - Entrepreneurship for the Public Good Portfolio Presentation
1. This presentation is meant to highlight and emphasize the
coursework, fieldwork, insights, personal growth, and research
in Entrepreneurship for the Public Good Cohort 11’s Trail
Town/Social Media Efforts in the summer of 2014.
Date: 3 July 2014
By: Jacob Heller
EYEWITNESS TO APPALACHIA
APS 286 & GST 386
2. SO YOU’VE BEEN BUSY THIS SUMMER?
Yelp! Reviews TripAdvisor
Reviews
TripAdvisor
Views as of
6/21/2014
Interviews and
intercepts in
Berea by my
team
Interviews and
intercepts in
total for my
cohort
27 26 1,299 17 204
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
3. GENERATIONAL CHANGE AND ADAPTATION IN APPALACHIA
Coal Miners Williamson, WV. Community Garden
• Salstrom, P. Appalachia's path to dependency: Rethinking a region's economic
history 1730-1940. Lexington, Ky: University Press of Kentucky, 1994. Print.
4. ECONOMIC DEPENDENCE OF THE APPALACHIAS
Salstrom, P. Appalachia's path to dependency: Rethinking a region's economic history
1730-1940. Lexington, Ky: University Press of Kentucky, 1994. Print.
5. TEN KEY CONCEPTS
• The “Barter – Creeper” Phenomena from the Virginia Creeper Trail
• Utilize existing models that are working
• Persistence is crucial in all endeavors
• Seeing the big picture but focusing on a single issue
• Know your customer’s demographics – who are you selling to?
• “Pick your low hanging fruit first.” - Shad Baker. Take advantage of the
opportunities already presenting themselves.
• “People make decisions more often than not out of fear.” – Shad Baker. It’s crucial
to have the necessary information and research to reassure people that what you
want them to do is in fact the right thing to do.
• Time management is key to success
• Finding your “hustle” is key to happiness and a fulfilling life
• Social media marketing and utilization for business use is necessary to compete in
the modern economy
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
6. TEN KEY CONCEPTS
• The “Barter – Creeper” Phenomena from the Virginia Creeper Trail
• Utilize existing models that are working
• Persistence is crucial in all endeavors – even something as simple as an Ice House
• Seeing the big picture but focusing on a single issue
• Know your customer’s demographics – who are you selling to?
• “Pick your low hanging fruit.” - Shad Baker Take advantage of the opportunities
already presenting themselves.
• “People make decisions more often than not out of fear.” – Shad Baker. It’s crucial to
have the necessary information and research to reassure people that what you want
them to do is in fact the right thing to do.
• Time management is key to success
• Finding your “hustle” is key to happiness and a fulfilling life
• Social media marketing and utilization for business use is necessary to compete in
the modern economy
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
7. FINDING THE SPARK AND REPLICATING IT
Heath, C, and D. Heath. Switch: How to change things when change is hard. New York:
Broadway Books, 2010. Print.
8. SEEING THE BIG PICTURE
Heath, C, and D. Heath. Switch: How to change things when change is hard. New
York: Broadway Books, 2010. Print.
10. Galinsky, L, K. Nuxoll, L. Armstrong, D. Ulman, G. Canada, and T. Deifell. Work on purpose. New
York: Echoing Green, 2011. Print.
11. LEARNING STYLES ACQUIRED
• Research – in class reading assignments, lectures,
independent research
• Practice – hypothetical situations we performed in class
• Field work – going out and doing what we’ve learned,
learning the value of what we were trying to develop
• Interview and intercept – was crucial to help me develop
empathy and gain primary source information
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
12. ABILITIES AND VALUES LEARNED
• Advocating Change
• Engaging Complexity and Uncertainty
• Facilitating Group Decisions
• Recognizing Opportunity
• Mobilizing Resources
• Exploring Values and Ethical Structure
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
13. ABILITIES AND VALUES LEARNED
• Advocating Change
• Engaging Complexity and Uncertainty
• Facilitating Group Decisions
• Recognizing Opportunity
• Mobilizing Resources
• Exploring Values and Ethical Structure
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
20. 5 Key Economic and Social Indicators What they mean for the region
Unemployment Statistics High unemployment
Population Low population indicates less dense regions for
the rural communities
Average Age of Population High average age indicates youth are leaving
the region
Race Statistics Indicate a lack of diversity
Education Statistics Indicate a highly uneducated populace
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
24. COMMUNITY PARTNER – LETCHER COUNTY
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
25. CIVIC LEADERSHIP IN THE APPALACHIAN REGION
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
26. WHO OWNS THE ICE HOUSE?
• Bootstrapping
• Choice
• Persistence
• Opportunity Recognition
Taulbert, C L., and G. Schoeniger. Who owns the ice house?: Eight life lessons
from an unlikely entrepreneur. Cleveland, Ohio: ELI Press, 2010. Print.
27. IN A TEAM OF LEADERS, LEARN TO FOLLOW
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
35. WORKS CITED
• Galinsky, L, K. Nuxoll, L. Armstrong, D. Ulman, G. Canada, and T. Deifell. Work on
purpose. New York: Echoing Green, 2011. Print.
• Heath, C, and D. Heath. Switch: How to change things when change is hard. New York:
Broadway Books, 2010. Print.
• Owsley County Action Team. "OCAT." N.p., Web.
<http://www.owsleyactionteam.org/actionteam.html>.
• Salstrom, P. Appalachia's path to dependency: Rethinking a region's economic history
1730-1940. Lexington, Ky: University Press of Kentucky, 1994. Print.
• Taulbert, C L., and G. Schoeniger. Who owns the ice house?: Eight life lessons from an
unlikely entrepreneur. Cleveland, Ohio: ELI Press, 2010. Print.
JACOB HELLER, EYEWITNESS TO APPALACHIA,
07/03/2014
Hinweis der Redaktion
Research – in class reading assignments, lectures, independent research – this new style of learning fit my learning style very well – independently studying and then conducting research
Practice – hypothetical situations we performed in class greatly aided my understanding of complex matters and helped me to see the picture that Dr. Hackbert was trying to paint for us before going into the field.
Field work – going out and doing what we’ve learned was unbelievably critical to my understanding and development during EPG. It showed me the value that we can bring to these communities and allowed me to actually use what we’ve learned.
Interview and intercept – really changed the way I think about research and helped me to develop empathy towards travelers, entrepreneurs, and civic leaders. This method gave me primary source information which was crucial to develop my understanding.
Here are six of the crucial abilities and values EPG helped us to learn this summer.
Highlighted are the three values that I will elaborate on how I developed these skills in our experiences
In our travels to Abingdon, Va. We saw an excellent example of people acting after they had recognized opportunity through the Virginia Creeper Trail and Blue Blaze Bike Shop. Once the trail was in place, Tonya Triplett told us the story of how the Blue Blaze Bike Shop founder saw the opportunity to rent bikes to people and to provide a shuttle service, this is an excellent example of opportunity recognition.
Everywhere we’ve travelled this summer we have been exposed to opportunities and asked to help uncover them in the KRADD region. A good example of this would be in Owsley County where they have a Lincoln Statue which is listed in the inventory of folk art in the Smithsonian American Art Museum, yet it is covered in weeds, hard to get to, and considered unimportant by the locals. Our team identified this as an asset, or an opportunity, in Owsley County that they could use to bring in tourists.
We also were shown many businesses who spawned off of the natural assets of an area, the founders recognized the opportunity presented to bring tourists to their area and capitalized – some of these would include Torrent Falls Rock Climbing, Miguel’s Pizza, Red River Gorge Zipline, Old Alvarado, Virginia Creeper Bike Shop, and Pine Mountain Outfitters.
My team and I experienced a strong need for change in Owsley County, Kentucky, the poorest county in the nation. Here we were advocates for change and found that many people are against changing. I had one resident tell me he “didn’t want any outsiders in these parts.”
Another told me he “wasn’t interested in bringing industry to the area,” as that would bring outsiders into his home. He misunderstood what I was suggesting.
Here we saw a sense of complacency with how things are and have always been, and it was our job to show the locals that there is a great opportunity for adventure tourism in their county. Though they are in the beginning stages, Judge DeBord’s signature supporting Trail Town pursuit in the nearby City of Buckhorn was a prime example of our efforts succeeding in advocating change.
Above is a photo that demonstrates my teams ability to engage complexity and uncertainty. In this photo we are leaning over a map, mapping out the cultural and physical assets of the county. My teammates Nicoleta and Dylan acquired this map from a very kind lady by going to her in person and having a conversation, we then took it to our colleagues at the Owsley County Action Team and they helped us to fill in the natural and cultural assets on the map.
One of the most useful things I’ve learned from this program is the importance of how to ask questions and how they can shape our experiences. To me, this is the best tactic I’ve learned to diffuse complexity and uncertainty. There is always google to aid us in our research, but when there’s uncertainty or ambiguity I’ve found that it’s best to ask someone who knows – pick up the phone, take a trip to their place of work, or email them. We’ve found the most effective way to do so is in person.
We saw the importance of Shad Baker’s advice reminding us that “People make decisions more often than not out of fear.” We framed our presentations in a manner that would reduce uncertainty and fear to the ultimate decider – the executive judges.
Here is an example of how we helped to reduce the uncertainty for our audience: In our presentations we broke down the complex maps in to sections to make them easier for the viewer like these for Judge Kent Clark
This map scream uncertainty and ambiguity.
“Because this map is so complicated and difficult to read to the uninformed, we have highlighted some of its elements.”
This is an example of ways we helped to reduce complexity and uncertainty for the viewer.
The six abilities listed are key to entrepreneurial leadership, but my personal theory would emphasize the characteristics of empathy and of good habit forming because in order for a leader to be good, he or she must be able to put themselves in the consumers shoes and, to me, good habits can shape a persons entire day and help them to utilize their time better.
Empathy is something we have focused on a lot and developed in our interactions with people of many different backgrounds through interviews.
Habit forming is something I have recently recognized as being crucial to my personal success to reach my goals.