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Welcome to
Marketing in the Morning
13 Trends sure to impact 2013
Interest over time (Google trends)


       Marketing Automation          Inbound Marketing




2005           2007           2009           2011        2013
Recognize fundamental shift
     Listen rather than Talk
           Earn your way in
―Content is where I expect
much of the real money
will be made on the
Internet, just as it was in
broadcasting. … Those
who succeed will propel
the Internet forward as a
marketplace of ideas,
experiences, and products
— a marketplace of
content.‖

               Bill Gates
         Founder, Microsoft
―We have
    technology, finally,
 that for the first time
      in human history
allows people to really
          maintain rich
      connections with
 much larger numbers
            of people.‖




     Pierre Omidyar
        Founder, ebay
4 Critical Commitments to Content

1.   Content   is a commitment, not a campaign
2.   Content   takes money or a dedicated person
3.   Content   must be targeted to specific audiences
4.   Content   must be distributed aggressively
Commit to content curation
Create or have a partner create
Be consistent, be frequent & be interesting
Recognize importance of Visualization
         Customize for the audience
               Invest in Visualization
Social Media Fast Facts

• 65% use social media regularly (98% teens)
• Continuing to grow (+20% from ‘11 to ‘12)
• 55% of 45-54 have a social media profile
• Fastest growing group is 50-64 year olds
• 67% of B2C and 42% of B2B companies have
  acquired a customer via Facebook
• 96% of companies increasing social investment
Social Media Business Facts

• Coca-Cola
  – 270,000 web visits
  – 22.7 Facebook visits
• Social media is now making money
  – Facebook more than $5 Billion in revenue for 2012
  – Twitter at over $250 Million and expected to hit $1
    Billion by 2014
Not an option
Need a strategy
  Do it right
The Growth of Mobile

• iOS and Android adoption has grown 10Xs
  faster than PC adoption at its peak in the ‗80s
• 2012 – Apple sold 18 million Mac computers
  and 200 million mobile devices
• 80% have mobile
• More mobile devices than people in the US
• Mobile overtakes fixed internet access by 2014
The Usage of Mobile

• ½ of all local searches are on mobile
• 2.7 hours per day social media on mobile
• 80% of smart phone users spend time w/Apps
• 94% of smartphone users research local
  businesses on their phone and 90% take action
• On Black Friday, 24% of purchases were made
  on a MOBILE device
The Future of Mobile
Mandatory
        Design size & content for Mobile
Should you create or own a specific App?
Identify leads
Nurture leads
Cleanse & build databases
Follow-up process & steps
Post hand-off lead tracking
―Based on recent studies we‘ve
seen using the newly available
analytic tools to validate digital
campaign effectiveness, digital
marketers will realize there‘s an
enormous amount of leakage in
digital executions. Digital, in
fact, doesn‘t deliver the reach
and coverage with that low
waste that it promises. To
make matters worse, when you
look at the percentage of paid
digital impressions that are
actually viewable, the situation
is even more bleak.‖
Every touch point . . . Integration with digital




Integrated campaigns . . . Integrated messages
Re-analyze and
potentially redesign
your customer’s buying
experience.
13 Trends sure to impact 2013
Questions & Discussion
―It is the people who
figure out how to work
simply in the present,
rather than the people
who mastered the
complexities of the past,
who get to say what
happens in the future.‖

            Clay Shirky
        Author, Professor
Jackson Marketing Group

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13 Trends Sure to Impact 2013

  • 2. 13 Trends sure to impact 2013
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  • 5. Interest over time (Google trends) Marketing Automation Inbound Marketing 2005 2007 2009 2011 2013
  • 6. Recognize fundamental shift Listen rather than Talk Earn your way in
  • 7.
  • 8. ―Content is where I expect much of the real money will be made on the Internet, just as it was in broadcasting. … Those who succeed will propel the Internet forward as a marketplace of ideas, experiences, and products — a marketplace of content.‖ Bill Gates Founder, Microsoft
  • 9. ―We have technology, finally, that for the first time in human history allows people to really maintain rich connections with much larger numbers of people.‖ Pierre Omidyar Founder, ebay
  • 10. 4 Critical Commitments to Content 1. Content is a commitment, not a campaign 2. Content takes money or a dedicated person 3. Content must be targeted to specific audiences 4. Content must be distributed aggressively
  • 11. Commit to content curation Create or have a partner create Be consistent, be frequent & be interesting
  • 12.
  • 13. Recognize importance of Visualization Customize for the audience Invest in Visualization
  • 14.
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  • 19. Social Media Fast Facts • 65% use social media regularly (98% teens) • Continuing to grow (+20% from ‘11 to ‘12) • 55% of 45-54 have a social media profile • Fastest growing group is 50-64 year olds • 67% of B2C and 42% of B2B companies have acquired a customer via Facebook • 96% of companies increasing social investment
  • 20. Social Media Business Facts • Coca-Cola – 270,000 web visits – 22.7 Facebook visits • Social media is now making money – Facebook more than $5 Billion in revenue for 2012 – Twitter at over $250 Million and expected to hit $1 Billion by 2014
  • 21. Not an option Need a strategy Do it right
  • 22.
  • 23. The Growth of Mobile • iOS and Android adoption has grown 10Xs faster than PC adoption at its peak in the ‗80s • 2012 – Apple sold 18 million Mac computers and 200 million mobile devices • 80% have mobile • More mobile devices than people in the US • Mobile overtakes fixed internet access by 2014
  • 24. The Usage of Mobile • ½ of all local searches are on mobile • 2.7 hours per day social media on mobile • 80% of smart phone users spend time w/Apps • 94% of smartphone users research local businesses on their phone and 90% take action • On Black Friday, 24% of purchases were made on a MOBILE device
  • 25. The Future of Mobile
  • 26. Mandatory Design size & content for Mobile Should you create or own a specific App?
  • 27.
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  • 31. Identify leads Nurture leads Cleanse & build databases Follow-up process & steps Post hand-off lead tracking
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  • 36. ―Based on recent studies we‘ve seen using the newly available analytic tools to validate digital campaign effectiveness, digital marketers will realize there‘s an enormous amount of leakage in digital executions. Digital, in fact, doesn‘t deliver the reach and coverage with that low waste that it promises. To make matters worse, when you look at the percentage of paid digital impressions that are actually viewable, the situation is even more bleak.‖
  • 37.
  • 38.
  • 39. Every touch point . . . Integration with digital Integrated campaigns . . . Integrated messages
  • 40.
  • 41.
  • 42. Re-analyze and potentially redesign your customer’s buying experience.
  • 43.
  • 44.
  • 45. 13 Trends sure to impact 2013
  • 47. ―It is the people who figure out how to work simply in the present, rather than the people who mastered the complexities of the past, who get to say what happens in the future.‖ Clay Shirky Author, Professor