1. 1
Name: Jack Thomas
Date of Birth: 31/12/1989
Current Address: 184c Wisbech Road, March, Cambs, PE15 8EZ
Current Occupation: Branch Assistant at Drainage Online, position expires at the end of the month
Contact Details: Tel: 07912 695 113 Email: jackmhthomas1989@gmail.com
PROFILE
Friendly, passionate and adaptable, looking for employment opportunities and experience in interesting
areas. My main objective is to become a successful and respected member of the business community.
EDUCATION AND QUALIFICATIONS
Sheffield Hallam University: 2009 – 2013
 2:1 Degree in Events Management with Tourism.
 Higher National Diploma in Events Management.
Neale-Wade Community College Sixth Form: 2006 – 2008
 3 A-Levels – English Language and Literature, Physical Education and Psychology.
Neale-Wade Community College: 2001 – 2006
 7 GCSEs – Including Maths English and Science at C and above.
EMPLOYMENT HISTORY
After University
Drainage Online, Branch Assistant: 2013 – December 31, 2014
 Working as part of a small team to successfully despatch orders within a set time limit
 Assisting customers with drainage solutions and enquiries over the phone and by e-mail
 Finding the quickest logistical solutions to supply goods via the most efficient means
 Dealing with a number of suppliers to deliver specific customer requirements, and provide the
best possible deal
 Using online payment systems amongst other administration duties and stock control
During University
Hilton Hotel, Food and Beverage Assistant: 2012-1013
 Understanding and working toward company values to deliver high quality customer service
 Working as part of a large team who were passionate about the wide variety of events delivered
 Serving and preparing food and drink whilst observing good hygiene and efficiency
 Preparing, working, and re-preparing events over long shifts
 Always being presentable toward customers whilst representing a respected brand

2. 2
Fair Do’s Events, Events Manager Placement: 2011-2012
 Brainstorming to create innovative and creative events to attract specific target groups
 Recruiting enthusiastic personnel to work and promote the events
 Working with the team to create weekly rotas to fit all available staff members
 Using social media to promote events and create demand
 Working with a number of different venues to ensure control and handling cash
Before University
Tesco Supermarket, Customer Assistant: 2008-2009
 Operating checkouts
 Assisting customers
 Practising good health and safety
 Remaining professional and friendly even in the face of sometimes hostile customers
 Helping out in other areas of the store when needed
Liberty Pizza, Catering Assistant: 2005-2006
 Preparing food ready for delivery
 Taking orders over telephone
 Working under tight time constraints so working together and efficiently was essential
 Practising good food hygiene
Bellman’s Bakery, Bakers Assistant: 2005-2006
 Serving customers over counter
 Preparing food whilst in full view of customers so speed and confidence was necessary
 Taking and preparing buffet orders
INTERESTS AND ACHIEVEMENTS
 Duke of Edinburgh Bronze Award – After three months of volunteering, learning new skills and
physical activities, we were able to take part in the 8 mile exhibition. The award gave me team-working
skills, map reading, better communication skills and a greater confidence.
 Whilst at University I achieved the IOS certificate, awarding people who have specialist
knowledge of safety in and around events.
 In my spare time I like to get together with friends and socialise either by going out to different
cities or playing a number of sports including football and badminton. I am a very big fan of
music and film, regularly attend the cinema and passionately follow Tottenham Hotspur football
club.
REFERENCES
Available on request