This document contains instructions for answering 4 questions about communication skills topics. For each question, students are asked to write a response of at least 200 words summarizing information from their textbook. They must cite and reference any sources, including paraphrasing and direct quotes from the textbook. The questions cover rules for using Facebook at work, managing emotions and conflict at work or home, reviewing communication apps and their pros and cons, and answering two ethics questions from a provided box in the textbook.

1. Question 1
Read Communication Skills for a Digital Age box (Pg. 139).
After reading the do’s and don’ts of Facebook for work, create a
list of at least three rules your company would use for
Facebook. Also include why these rules are needed.
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 2
Discuss your conflict style(s) and how they affect your
communication in the workplace. Write a short essay explaining
what skills for managing emotions and conflict you use as aids
when you communicate in the workplace or at home (pp. 133-
137).
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 3

2. Read Communication Skills for a Digital Age box (pp. 395). a)
Visit the websites for at least two of these programs and
applications, b) Write about the sites you visited and list pros
and cons for each one.
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 4
Read Communication Ethics box (pp. 128) and choose two of
the four questions to answer.
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
References:
Beebe, S. A. & Mottet, T. P. (2013).
Business and Professional Communication: Principles and Skills
for Leadership. (2
nd

3. Ed.)
Upper Saddle River, NJ: Pearson Education, Inc.