1. JOYDEEP DAS
24, Barui para lane
Kolkata-700108
E-Mail- joydeep_22on@yahoo.com
Mobile No. 8482022796/9836040138
PERSONAL SUMMARY
A energetic, talented and driven hotel manager with a real passion for delivering a first
rate service to guests and maintaining excellent relationships with them to encourage
repeat business. Having a proven track record of running successful operations that
nurture and grow the business, cut costs whilst at the same time maximizing profits.
Possessing the experience and initiative to further bolster a hotel’s reputation and
commercial success.
Looking to join a reputable and exciting hotel group where I can progress quickly and
have the opportunity to develop an enviable career profile.
CAREER HISTORY:
presently working as a General Manager of a ‘Heritage Property” Hotel Allahabad
Regency (Allahabad) (U.P) dated 12th
Oct.2015.
Worked as a General Manager in Hotel Borail View ( Silchar)Assam, dated 2nd
Jan 2014
to 30th
Aug 2015.
Worked as a General Manager, Vishwaratna Hotel ( Guwahati) Assam,dated 23rd
April
2012 till 3rd
May2013.
Worked as an Operation Manager, THE SPRING CLUB (KOLKATA), Dated 17th
Nov.2010
till 31ST
MARCH 2012.
Responsibilities:
Overseeing a team of staff and take responsibility for the smooth running of the hotel,
it’s occupancy levels and also it’s profitability. In overall charge of daily operations of all
departments, from the laundry service all the way through to organizing corporate
hospitality.
2. Duties:
• Effectively managing the daily operations of the hotel.
• Making sure that guests have a good first and last impression of the hotel.
• Setting sales targets for staff and monitoring them to ensure that they are met.
• Recruiting staff, training them up and then monitoring their performance.
• Managing and setting room rates.
• In overall charge of a busy food and beverage operation.
• Engaging and motivating staff to do better.
• Constantly focusing on profitability and growth.
• Striving to create a relaxing and welcoming ambience for customers.
• Identifying other revenue stream opportunities.
• Organizing conferences, wedding receptions and banquets.
• Overseeing the allocation of hotel bedrooms.
• Launching local publicity campaigns and attending networking events.
• Making sure presentation, recipes and services are consistent throughout the
hotel.
• Demonstrating visible operational leadership and management to the hotel
staff.
• Supervising the activities of the reception staff.
PROFESSIONAL EXPERIENCE:
Competencies:
• Promoting a culture of continuous improvement throughout the hotel.
• Knowledge of health & safety regulations, food safety, licensing laws and cash
handling.
• Having a solid understanding of all hotel functions.
• Ability to identify, understand and give priority to urgent issues.
• Familiar with financial reporting systems including cost control, stock
management and P&L.
• Planning ahead whilst at the same time organizing short term activities.
Personal:
• Possessing a friendly personality and charisma to connect with a diverse
clientele.
• Doing everything with the hotel customers in mind.
• Excellent presentation skills.
• Hospitality background.
• Adaptable and having a hands-on approach to running the hotel.
• Having a tenacious and ‘can do’ attitude.
3. • Spotting opportunities before others.
• KEY COMPETENCIES AND SKILLS:
Financial acumen, Business management, People skills, Attention to detail,
commercially aware, Guest satisfaction, Influencing skills, Event
management, managing budgets, self motivated, Cost control, Optimizing
performance
HOTEL SWOSTI GROUP :-( BHUBANESWAR) Worked as a FOOD & BEVERAGE MANAGER
from 17th
Nov.2008-5TH
Aug2010.
THE PICCADILY HOTEL: - (LUCKNOW), Worked as a RESTAURANT MANAGER from 7th
Dec.2007- 7th
Nov 2008.
HOTEL MARCO POLO: - (DUBAI, UNDER DUBAI QUALITY GROUP) Worked for 5yrs as a
RESTAURANT MANAGER from December 2000 to March’2005.
HOTEL SANDS :- (Mumbai) Worked for 29 months as a Sr.Captain from 19.09.1998 to
09.12.2000
HOTEL ATARIA :- (Bangalore) Undergone 24 weeks Industrial Training in all
Departments from 02.04.1997 to 02.09.1997
HOTEL SEA PRINCES :- (Mumbai) Undergone Training 6 months as an Industrial Trainee
from 05.04.1998 to 05.09.1998.
EDUCATIONAL
QUALIFICATION:-
1. X from C.B.S.C. in the year 1990.
2. XII from A.I.S.S.E in the year 1992.
3. Graduation (Com) from University of Calcutta in the yr 1996.
OTHER QUALIFICATION: - Diploma in Hotel Management from IIAS (International
Institute of Advance Studies) School of Hotel & Tourism Management in the
year1998.
PERSONAL PROFILE:-
Date of Birth : 22nd
June 1974.
Weight/Height : 75kg/5.11”
Nationality : Indian
Marital Status : Married
Permanent Address : Mr.Joydeep Das
24, Barui Para. Lane (Near Matri Mandir)
Kolkata- 700108, West-Bengal, India.
Passport Details : Passport no. L5354196
Language Known : English, Hindi, Bengali, Assamese, Nepali & Oria.
Date:
Place: