From Jisc's student experience experts group meeting in Birmingham on 21 April 2016. https://www.jisc.ac.uk/events/student-experience-experts-group-meeting-20-apr-2016

1. Using a Digital Capabilities
Matrix for CPD
Richard Francis
Mark Childs
Oxford Brookes University

2. Role
• TEL Framework at Brookes includes
– Redesign and implement a staff developmental
programme for based on the Brookes Attribute of
Digital and Information Literacy
– Foster staff, student, local and global communities
and partnerships, which experiment with TEL
within and alongside the curriculum;
• Enable staff to self-audit
• Potentially enable institutional audit

3. Intentions
• Development programme needs to
– Be adaptable, light touch, contingent on needs,
flexible and practical
– Needs to be student-centred – oriented towards
developing student experience, skills of staff increased
as a corollary process of changing teaching
– Be continuous throughout career, not just a one-off
activity
– Engagement initiated through a variety of
mechanisms
• Link directly from identified need to support.

4. Why NUS/Jisc Benchmarking tool?
• Comprehensive
• Recognised provenance
• Looks at TEL from student experience
perspective
• Combines aspects that relate to teaching staff,
librarians, IT support, in one framework

5. Step 1: level of CPD

6. Step 2: Identify student experience

7. 3: Self audit

8. 3: Identify next step

9. Step 4: Click for resources

10. Step 5: Develop engagement
Staff
development
activity for
the year ≡
enhancement
of student
experience

11. Step 6: Engage with community

13. Current stage
•Only partially populated
•Want feedback on principle and structure
before putting work into resources behind
structure.
• Workshops held with learning technologists,
library staff, staff developers.
• One-to-one sessions with academics.

14. Initial Feedback
• Useful for structuring workshops
• Guided interactions
BUT initially
• It’s complicated
• It’s not the way we look at things/where do
things go?
• We’ve had things like this before

15. Responses
• Not so much “complicated” but “big”
– Digital experience covers a lot of aspects, no way
round that
• Not the way we look at things because we’ve up
to now focused on staff capabilities, or the
technology, not student experience
– We should work towards reframing our perspective
• Problem has been that the structure is set up /
problem defined, but no-one populates it
– Fair point

16. 13th principle – transformative spaces

17. Responses to “13th principle”
• “Useful exercise”
• “Clarifies thinking about these spaces”
• “For God’s sake don’t add more!”

18. Questions
• Is this a useful process?
• Any identifiable flaws, recommendations?
• How does this map to the digital capability
framework (Sarah Davies’s presentation)
• It’s been recommended that it should be
simplified, and principles merged. Would this
make it more useful or less useful to other
institutions?
• Anyone want to help?

19. Contact
•Mark Childs
•email mchilds@brookes.ac.uk
•Twitter @markchilds
•Richard Francis
•email rafrancis@brookes.ac.uk