The learner voice and engagement strategies

1. Giving our
Students a Voice
City of Wolverhampton College
Conrad Taylor - E-learning Manager

2. Menu
▰ Us in context
▰ Our motivation
▰ Strategies for Engagement
▰ Analysing the data
▰ Where we are now...
2

3. Context
1

4. Context
▰ Staff - 453
▻ Academic Staff - 224
▰ Students - Total Number - 6215
▻ FT 2330 PT 2983
▻ 902 Apprentices
▰ Provision
▻ Pre-Entry → FDs
▻ Vocational, Sixth Form
Commercial
▰ 4 Campuses

5. Our Journey
2012 - Inadequate
Resources are tired and
access to ILT is
restricted.
Rooms are NOT well
equipped to support ILT
VLE needs developing
2013 - Require Improvement
Teachers integrate ILT
in lesson, but missed
opportunities for ILT to
make a difference
Teachers’ use of mobile
technologies, video
clips or other
computerised
resources is
underdeveloped.

6. The Learner Voice - The motivation

7. The Learner Voice - The motivation
❏ Induction Survey
❏ On Programme Survey
❏ Suggestion Cards
❏ Sarah Knight - 2014 The power of the
Student Voice
❏ Students views in the development of our
Digital Strategy, environment & resources
❏ Impact of existing initiatives and return on
investment
The Motivation

8. Strategies for
Engagement
2

9. The Learner Voice - The Pilot
❏ Pilot 16/17
❏ 603 Responses
❏ Wifi blackspots
❏ Need for home loans and on-campus loan
of IT equipment
The Findings →
❏ Invest in Wifi Access across 4 Campuses
❏ iPads and Chromebooks now available for
loans
Our Response

10. The Community Voice - Engaging students and staff
in the discussion
❏ 17/18 - Digital Experience insights Survey
❏ Understand the views of students and staff and
to improve how well technology is embedded in
teaching and learning.
❏ Email all academic staff, PT and Managers
❏ Inform of the survey, purpose and its
importance, to learners, staff and the college
❏ Share survey link and discuss importance
❏ Including part time learners
Strategies for engagement

11. Analysing the data
Actionable Insights
3

12. Doing WellWhere to improve
Analysing the data
▰ Customised questions
▻ The curriculum area , The level of study, campuses based at
▻ Whether learners felt that their teachers were using technology
effectively to support their learning, both in and out of the
classroom
National benchmarking

13. Sharing the findings
▰ Insights service team
▻ Guidance and responsive support
▻ Templates (ppt, xls)
▰ Summarise the main points quickly
▰ Share the findings with staff and learners.
▻ Create a ‘You said. We did.’
campaign via posters

14. Our Actions from the learner’s voice Insights
10% wanted more IT
equipment available for
loan
8% would like their
courses to develop
their digital skills
Purchase 100 smart
devices for loan
Identify Wifi black
spots and address
these issues
Working with
Curriculum managers
and delivery team to
identify opt for digital
activities (SoW,
Lesson Plans)
Promote the expected standard for all VLE courses.

15. Our Actions from the learner’s voice Insights
7% would like more
resources on the VLE
Via CPD highlight
existing digital
resources i.e. BLC
resources, e-safety,
literacy, numeracy,
employability and
PREVENT
Working closely with
the IT manager and
SEND manger
CPD workshop for all
academic staff on
effective marking
online in Moodle and
Google Classroom
58% Online assessments
are delivered and
managed well
50% There course
prepares then for the
digital workplace 40%
Nationally
Develop learner Digital
Skills via iDea
initiative Oct 9th, 2018
45 Mins, digital skills
induction for all FT
and substantial PT
Sep- Oct :
Induction focus
groups
Nov-Dec : User
Experience (relevancy
& Interaction)
Feb - Mar - User
Experience (relevancy
& Interaction)

16. Where we are now...
Future Plans..
4

20. 20
THANK YOU
Any questions?
taylorc@wolvcoll.ac.uk