2. SOCIAL RESPONSIBILITIES IN BUSINESS
The idea that companies should embrace its social responsibilities and not be solely focused on maximizing
profits. Social responsibility entails developing businesses with a positive relationship to the society which they
operate in. According to the International Organization for Standardization (ISO), this relationship to the society
and environment in which they operate is "a critical factor in their ability to continue to operate effectively. It is
also increasingly being used as a measure of their overall performance."
SOCIAL RESPONSIBILITY OF BUSINESS MANAGEMENT ETHICS
Introduction to Management & society Social development is the main aim of any form of organization all over
the world. Therefore, business has certain responsibility towards the society. Management are expected to
follow the value of the society they work in. In India, everyone is competing for products and profits, but many
org doesn’t fulfilling their responsibilities.
Meaning & Definition 0f Management & Social responsibility Management It means art or skills of directing
human activities and physical resources in the attainment of predetermined goals. According to Henry Fayol, “To
manage is to forecast and plan, to organize, to command, to coordinate, and control”. According to Louis Allen,
“Management is what managers does in the organizations”.
Social Responsibility These are basic obligations of business organizations. These are described in terms of
obligations of business towards the various interest groups. According to K.R. Andrews, “conceptually social
responsibilities may be taken to mean intelligent and objective concern for the welfare of the society”.

3. Areas of social responsibilities Ecology & environmental Quality To maintain a pollution free environment. To
ensure spread of industries. To ensure proper land use. consumption To provide true & fair business dealings. To
provide product warranty & services. Adequate information about the product.
Community needs. Provide expert service for local problems. Ensure ealthcare facilitates & educations. Govt and lab
our relation Encourage restriction on lobbying. employee education & training. provide flexible working time.
Shareholders relations take care of shareholders interest.
Obligation towards different group Employee Community Owners BUSINESS Customers Suppliers Government
Introduction to managerial Business Ethics Meaning & Definition The word “ethics ”is derived from the Greek word
“Ethos”, which refers to character, beliefs, community or people. at present it represents in two ways:
a)As a field of study.
b)As a behavioral pattern.
According to Webster “Ethics is the discipline dealing with that which is good and bad and with moral and
obligation”.
.Examples of Managerial Ethics
a) Give fair & equitable treatment to the employee.
b) To charge fair weights for measurement of commodities.
c) To charge fair prices from the customers.
d) To pay tax to government & other bodies commonly.
e) To earn reasonable profits.
f) To become a good corporate citizen.

4. Nature of managerial Ethics
a)Business ethics are important in all types of business- large or small, manufacturing or services.
b) Its above law
c) Its dynamic term and may change over time
d) Systematic handling of values in business & industry
e) Specialized study of moral right or wrong.
f) It concentrated on moral standard as they apply to business policies, institutions and behavior.
Difference between Ethics & Social responsibilities.
•Ethics provide guidelines for human behavior in every field, whether organizational or non-organizational. BUT
Social responsibilities works in organizational context. Thus, implication of ethics are much wider than those of
social responsibility.
b) Ethics is concerned with micro aspect that is, relating to daily operating decisions with limited social impact.
BUT Social responsibility is concerned with macro aspect relating to decisions with broad implications for a large
segment of the society.

5. Tools of Ethics
a)Values
b) Rights & Duties
c) Moral rules
d) Human Relationships
e) Common Morality:
promise keeping
normal evidence
mutual aid
respect for persons & property
Ethical Issues In Management
a) Self dealing
b) Information manipulation
c) Opportunistic exploitation
d) Substandard working conditions
e) Environmental degradation
f) Corruption