1. November / 2014
Resume of: Ivan Orellanos— Page1
Ivan Orellanos
12350 SW 144 Terrace / Miami / Florida 33186 – ihoa@comcast.net – Home # (305) 252.3987
Executive Summary
Logistics and Supply Chain Services Leader Expert - General Manager specializing in Warehousing & Distribution -3Party
Logistics Services - Freight forwarding (Air - Ocean Exports / Imports & Brokerage) - Cruise Line Services (Retail) - Project
Management Implementation & Operations - Cargo Airline Operation Services
Core Competencies
Business Development
P&L Management
Freight Forwarding Expertise
Strategic Planning
National / Global
Accounts /
Relationship Building
Running all Operational Aspects
Regional Operations
People Development
Professional Experience
Warehouse Manager - Starboard Cruise Services - July 2012 – Present - Doral / Florida
Business scheduling planning, systems implementations, PO Management, facility relocation planning, Worldwide retail product
distribution for over 100 vessels with diverse Cruise Lines , for local, domestic and foreign markets ( Duty Free – Duty Paid -
Bonded – ATF – Liquor – High value – Cross docks - Reverse Logistics “Offloads”) working in conjunction and supporting Ship
Operations, Purchasing Department, Transportation, Customer Service, loss prevention and brokerage departments.
Manage automated and fast pace operation, productivity driven with strict adherence to US Customs rules; manage a bonded
facility (Union environment) with over 45M in stock inventory. Responsible for maintaining a high level of service accuracy
(99%) on all inbound and outbound shipments with KPI dashboards under very strict governmental agencies compliance rules to
uphold company level of service expectations maintaining a high level of inventory integrity.
Responsibility includes supporting internal sales division (Merchandise department) with vendor coordination and compliance,
developing business solutions for the different departments. Monitoring and comprehending the financial performance of the
location using P&L statements controlling labor costs through proper planning and sound decision making.
Experienced in employment life cycle, to include recruitment, hiring, monitoring and performance evaluation of all venue
location personnel, including training and coaching.
Accomplishments & Results Achieved
Manage and improve extensive customer base
Ensure profitability and optimization of each department that is satisfactory to company standards
Supported to meet and exceeded yearly budget
Participate in the development of the organization as a strategic partner
Manage all aspects of the operations meeting very aggressive deadlines with high levels of security
Manage approximately 150 employees (warehouse management and associates)
Daily operation’s review with Directors
Independent Consultant - Paramount Cargo Services Inc. - January 2012 – April 2012 - Miami / Florida
Developed a project plan for a business structure based in Santa Cruz - Bolivia (EVOLUTION S.R.L) and Cordoba - Spain (The
Best Investment in the World Intl Group S.L.) to expand their respective offices and operations in US territory to enhance their
Freight forwarding program. Duties included but not limited to:
Developed project management controls from planning to execution, implementation and monitoring techniques - Cost
estimation planning - Risk Management - Facility uplift - Transportation optimization - Distribution and inventory control
procedures.
US compliance regulations procedures with the various governmental agencies for Export / Import activities, including TSA
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Resume of: Ivan Orellanos— Page2
guidelines - Quality control - Air and ocean procedures (SOP's) - Operational optimization, and efficiencies techniques
Customer service enhancement training.
Branch Manager - UTi Integrated Logistics - July 2009 – November 2011 - Miami / Florida
Exceeded annual earnings by 3 % over projections on a 4 to 6 million annual operating budget concentrating on cost control,
capturing additional revenue by acquiring additional business, managed over 50 employees which included Global Air/Ocean-
Export / Imports – Cruise services / Logistics, Warehousing & Distribution
Responsible for maintaining a high level of accuracy (95%) on all inbound and outbound shipments for Global customer base
Supported Sales division with pricing, defined clients KPI's and developed business solutions
Developed service quality for Latin American and Caribbean affiliated offices with proactive approaches in communication and
service areas for continuous improvement
Ensured proper service and accountable for all business planning and operational processes for diverse freight forwarding
products, Support Cruise business and Contract Logistics division
P&L management, PO management control and support for branch customer base
Responsible for contract negotiations and pricing models for local, domestic and global accounts, including vendors and
suppliers
Realigned department structures, which included cross training; in order to maximize employee productivity levels and enhance
the quality of service by positioning performance KPI's accordingly, and ensure compliance overall
Redesigned warehouse set up (100.000 Sq. Ft. / CFS / Bonded) to achieve better maximization and capacity with more than 50%
of Hazards- Material product of total inventory, improving the safety of the employees, and work flow effectiveness
Supported and worked closely with senior management on all human resources issues
Accomplishments & Results Achieved
Prepared proposals, SOP’s and ensured proper implementation
Worked closely with global counterparts to secure additional business from existing customers
Reviewed Quality of Service through consistent meetings and follow up
Timely report production
Met or exceeded GP Growth Profit expectations consistently
General Manager Logistics Solutions Manager Project Manager Ops. Manager BAX Global / DB Schenker - August
1999 – June 2009 – Miami / Florida
Promoted within the company in different roles based on performance and achievements during a period of ten years
Responsible in controlling branch operations and activities with a staff of 60 + employees which included Air / Ocean/Import
/Export / Gateway and Warehouse departments
Team member of the project management-implementation transition and integration of processes between DB Schenker and
BAX Global, leading the local responsibilities with the integration and physical facility moves, Developed and improved training
and safety programs
Maintained the lowest levels of injuries and or claims in compliance with (Health, Safety and Security)
Directly responsible for local P&L and vendor contract negotiations
Accomplished in developing effective implementations by leading start-up operations, organizational design, security
requirements, ISO quality compliance, equipment procurement and vendor management
Created processes and directed complex logistics functions for projects in the U.S. and overseas for accounts such as Intel (Clean
room), Agco do Brasil, Beckman Coulter, Imagistics and Lexmark amongst others
Managed and implemented inventory control processes for various in-house clientelesuch as Acer, Polaroid, Nippon Express
Despec USA, Avaya, Danfoss Drives and Fairchild
Accomplishments & Results Achieved
Managed a large customer base with supply chain services including warehousing and distribution
Prepared proposals and SOPs
Reviewed and Maintained the highest levels of service
Exceeded revenue expectations by 7% over projections
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Resume of: Ivan Orellanos— Page3
Warehouse Distribution Manager - AEI Worldwide Logistics - January 1997 – June 1999 – Miami / Florida
Directed and managed 78 employees in a union environment on a multisite location
Managed inventory and distribution services for HP LADO (Latin America Division Operations);
Implemented quality control measures to ensure services met contract obligations for the different freight forwarding products
offered by the organization
Operations Supervisor - Forward Air - January 1996 – January 1997 - Miami / Florida
Dispatched and coordinated nationwide trucking for inbound and outbound freight on the company fleet, which included
documentation preparation, tracking and tracing and customer service relations
Operations Manager - Southern International - January 1992 – January 1996 – Miami / Florida
Managed 3PL cargo services for airline carriers such as Aeromexpress, Aerocostarica, Aeromexico, Aeroperu, Alitalia;
Coordinated all cargo operations, including preparation of documents, ramp services, ULD pallet build up process, flight arrival
and departure for cargo and passenger flights
Flight clearance with U.S. Customs, Immigration, airport authorities and USDA, crew preparation, catering, fueling, loading and
unloading of cargo and passenger aircrafts
Cargo Operations Manager/Inventory Warehouse Sup. / Purchasing Agent - TransBrasil Airlines - January 1990 – January
1992 – Miami / Florida
Managed ULD aircraft pallet building and ULD inventory tracking
Responsible for both Import and Export operations including documentation compliance
Coordinated and managed departure and arrival landings of cargo aircrafts
Certifications & Education
MDC
Project Management Professional (PMP) 2012 – 2012
University of Miami - School of Business
Business executive writing 2007 – 2007
Don Bosco
High School 1971 – 1979
Special Skills
Good communication and organizational skills
Fully bilingual in English & Spanish and intermediate Portuguese
High level of proficiency in Microsoft Word, PowerPoint, Outlook, and all Windows Operating Systems - Warehouse
Management Systems, and AS400
References available upon request