This document provides an overview of using Twitter for business purposes. It discusses why businesses should use Twitter, including to build relationships, stay top of mind with customers, and find new customers. It then gives steps to get started, such as setting objectives, choosing a username, finding people to follow. It provides examples of successful businesses that use Twitter and guidelines on what to tweet and tools that can help manage a business's Twitter account.

1. Twitter For Business Follow and be Followed, its not who you know, its who knows you!

5. 3 steps to Twitter Happiness? Build Relationships

9. Step 1 Create your account… Choose your username carefully Yours or your company Your name might be already taken

10. Find and make friends

12. Find more people

17. Twitter For Business Follow and be Followed, its not who you know, its who knows you!