2. Industry : Automotive
Founded : 28 June 1926 (92 years ago)
Founders : Karl Benz, Gottieb Daimler
Headquarters : Stuttgart, Germany
Area Served : Worldwide
Parent : Daimler AG
Key People : Dieter Zetsche, Head of Mercedes-
. Benz Cars
INTRODUCTION
3. To be the Number 1 in Quality, Image and Profitability in the Automotive Sector in Indonesia.
VISION
4. To delight our customers in everything we are doing.
To continually improve the effectiveness of our Quality Management System and our
business processes.
To continually improve the quality of our products and services.
To have a team-oriented and open minded corporate culture involving employees through
leadership and individual acceptance of delegated responsibility.
To be aware of our environment.
To have a professional relationship with our business partners.
MISSION
6. Luxury automobiles segment including sedans, suv’s and hatchbacks
Geographical Segmentation:- Mainly metropolitan cities
Demographical Segmentation:- Middle aged people with high income level and youth are
also included
Psychographic Segmentation:- Showing high class and status of people
SEGMENTATION
7. Mercedes-Benzes car targets mainly rich people
Mainly middle aged people with high income
Mercedes targets females as well as youth
From past few years, they have targeted wealthy farmers as well
TARGETING
8. The slogan, “ The Best or Nothing “
Mercedes-Benz has adopted a positioning strategy as a manufacturer of highly reliable and
safe automobile, resulting in a price premium relative to similar international competitors
Outstanding service solution related to the products
The car emphasizes design and style rather than speed. Position as well-engineered stylish
car, its tagline is ‘Vorsprung duch Technik’ in German meaning ‘Lead by Technology’
POSITIONING
10. Outstanding Reputation
Loyal Customer base
Leader in innovation
Manufactured and assembled in over 20 countries across the world
Highly qualified and experienced management
Strong brand value / robust brand image
STRENGTH
11. High maintenance charge
Expensive spare parts
Price of cars are high
WEAKNESS
12. Developing hybrid cars
Fast growing luxury automobile sectors
Increased percentage of new successful entrepreneurs
OPPORTUNITIES
13. Government policies for automobile sector across the world
Competition from other luxury automobiles brand
Increase in labor cost
Increase in fuel prices
THREATS