SlideShare ist ein Scribd-Unternehmen logo
1 von 20
Downloaden Sie, um offline zu lesen
Using the black art of marketing to sell
accessibility
Stewart Hay
Managing Director
@ohmydeity
21 April 2020
stewart@intopia.digital
We help organisations be more inclusive and
accessible.
Together, we create enjoyable, efficient digital
experiences for everyone.
Let’s go on an accessibility adventure together.
We’re creating an
inclusive digital world
(from down under!)
What does
marketing have to
do with
accessibility?
It is a legal
requirement!
Compliance
Business
1
Omni-channel
marketing
Use multiple sources!
• Newsletters
• Brown bags
• Walk the floor
• Corporate strategy
Tip 1
Make sure that people hear about accessibility
from as many different sources as possible.
You should not be the only voice!
2
The rule of
seven
Tip 2
Repeat, repeat, repeat, repeat, repeat, repeat…
Multiple positive interactions lead to strong
relationships.
3
Make it easy
Don’t be
this person
Tip 3
Be approachable
Do not judge
Be there to help
4
Psychology of
persuasion
Everyone has different motivators find out what they are:
• Facts and numbers
• Empathy
• Reputational risk
• Geek-out factor
• Personal benefit
• Bribery - behavioural inducements through food rewards
You need to connect
Tip 4
Everyone does not have the same motivators
Tailor your approach to your audience
Let’s chat
@Intopia Intopia intopia.digital hello@intopia.digital
Stewart Hay
@ohmydeity
stewart@intopia.digital

Weitere ähnliche Inhalte

Mehr von Intopia

From Empathy to Research with People with Disability
From Empathy to Research with People with DisabilityFrom Empathy to Research with People with Disability
From Empathy to Research with People with DisabilityIntopia
 
Designing for people with cognitive impairments
Designing for people with cognitive impairmentsDesigning for people with cognitive impairments
Designing for people with cognitive impairmentsIntopia
 
How to create a kick ass business case for accessibility
How to create a kick ass business case for accessibilityHow to create a kick ass business case for accessibility
How to create a kick ass business case for accessibilityIntopia
 
Personalised technical accessibility training: a case study
Personalised technical accessibility training: a case studyPersonalised technical accessibility training: a case study
Personalised technical accessibility training: a case studyIntopia
 
Making Accessible Web Animations
Making Accessible Web AnimationsMaking Accessible Web Animations
Making Accessible Web AnimationsIntopia
 
Using the black art of marketing to sell accessibility
Using the black art of marketing to sell accessibilityUsing the black art of marketing to sell accessibility
Using the black art of marketing to sell accessibilityIntopia
 
Design Systems that supports inclusive experiences
Design Systems that supports inclusive experiencesDesign Systems that supports inclusive experiences
Design Systems that supports inclusive experiencesIntopia
 
Using cognitive walkthroughs for a task-oriented accessibility review
Using cognitive walkthroughs for a task-oriented accessibility reviewUsing cognitive walkthroughs for a task-oriented accessibility review
Using cognitive walkthroughs for a task-oriented accessibility reviewIntopia
 
WCAG 2.1 update for designers
WCAG 2.1 update for designersWCAG 2.1 update for designers
WCAG 2.1 update for designersIntopia
 
Creating accessible design systems - OZeWAI 2018
Creating accessible design systems - OZeWAI 2018Creating accessible design systems - OZeWAI 2018
Creating accessible design systems - OZeWAI 2018Intopia
 
Investing in your family's future - OZeWAI 2018
Investing in your family's future - OZeWAI 2018Investing in your family's future - OZeWAI 2018
Investing in your family's future - OZeWAI 2018Intopia
 
WCAG 2.1 for Designers - OZeWAI 2018
WCAG 2.1 for Designers - OZeWAI 2018WCAG 2.1 for Designers - OZeWAI 2018
WCAG 2.1 for Designers - OZeWAI 2018Intopia
 
Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...
Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...
Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...Intopia
 
Miles of Accessibility - An 'Accessibility 101'
Miles of Accessibility - An 'Accessibility 101' Miles of Accessibility - An 'Accessibility 101'
Miles of Accessibility - An 'Accessibility 101' Intopia
 
Using cognitive walkthroughs to better review designs for accessibility
Using cognitive walkthroughs to better review designs for accessibilityUsing cognitive walkthroughs to better review designs for accessibility
Using cognitive walkthroughs to better review designs for accessibilityIntopia
 
Inclusive front-end development with WCAG 2.1
Inclusive front-end development with WCAG 2.1Inclusive front-end development with WCAG 2.1
Inclusive front-end development with WCAG 2.1Intopia
 
Accessibility and Digital Identity
Accessibility and Digital IdentityAccessibility and Digital Identity
Accessibility and Digital IdentityIntopia
 
Make <input> more accessible with metadata
Make <input> more accessible with metadataMake <input> more accessible with metadata
Make <input> more accessible with metadataIntopia
 
Advances in web accessibility
Advances in web accessibilityAdvances in web accessibility
Advances in web accessibilityIntopia
 
Digital accessibility - Beyond the screen
Digital accessibility - Beyond the screenDigital accessibility - Beyond the screen
Digital accessibility - Beyond the screenIntopia
 

Mehr von Intopia (20)

From Empathy to Research with People with Disability
From Empathy to Research with People with DisabilityFrom Empathy to Research with People with Disability
From Empathy to Research with People with Disability
 
Designing for people with cognitive impairments
Designing for people with cognitive impairmentsDesigning for people with cognitive impairments
Designing for people with cognitive impairments
 
How to create a kick ass business case for accessibility
How to create a kick ass business case for accessibilityHow to create a kick ass business case for accessibility
How to create a kick ass business case for accessibility
 
Personalised technical accessibility training: a case study
Personalised technical accessibility training: a case studyPersonalised technical accessibility training: a case study
Personalised technical accessibility training: a case study
 
Making Accessible Web Animations
Making Accessible Web AnimationsMaking Accessible Web Animations
Making Accessible Web Animations
 
Using the black art of marketing to sell accessibility
Using the black art of marketing to sell accessibilityUsing the black art of marketing to sell accessibility
Using the black art of marketing to sell accessibility
 
Design Systems that supports inclusive experiences
Design Systems that supports inclusive experiencesDesign Systems that supports inclusive experiences
Design Systems that supports inclusive experiences
 
Using cognitive walkthroughs for a task-oriented accessibility review
Using cognitive walkthroughs for a task-oriented accessibility reviewUsing cognitive walkthroughs for a task-oriented accessibility review
Using cognitive walkthroughs for a task-oriented accessibility review
 
WCAG 2.1 update for designers
WCAG 2.1 update for designersWCAG 2.1 update for designers
WCAG 2.1 update for designers
 
Creating accessible design systems - OZeWAI 2018
Creating accessible design systems - OZeWAI 2018Creating accessible design systems - OZeWAI 2018
Creating accessible design systems - OZeWAI 2018
 
Investing in your family's future - OZeWAI 2018
Investing in your family's future - OZeWAI 2018Investing in your family's future - OZeWAI 2018
Investing in your family's future - OZeWAI 2018
 
WCAG 2.1 for Designers - OZeWAI 2018
WCAG 2.1 for Designers - OZeWAI 2018WCAG 2.1 for Designers - OZeWAI 2018
WCAG 2.1 for Designers - OZeWAI 2018
 
Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...
Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...
Even more accessible! What WCAG 2.1 means for designers - Web Directions Summ...
 
Miles of Accessibility - An 'Accessibility 101'
Miles of Accessibility - An 'Accessibility 101' Miles of Accessibility - An 'Accessibility 101'
Miles of Accessibility - An 'Accessibility 101'
 
Using cognitive walkthroughs to better review designs for accessibility
Using cognitive walkthroughs to better review designs for accessibilityUsing cognitive walkthroughs to better review designs for accessibility
Using cognitive walkthroughs to better review designs for accessibility
 
Inclusive front-end development with WCAG 2.1
Inclusive front-end development with WCAG 2.1Inclusive front-end development with WCAG 2.1
Inclusive front-end development with WCAG 2.1
 
Accessibility and Digital Identity
Accessibility and Digital IdentityAccessibility and Digital Identity
Accessibility and Digital Identity
 
Make <input> more accessible with metadata
Make <input> more accessible with metadataMake <input> more accessible with metadata
Make <input> more accessible with metadata
 
Advances in web accessibility
Advances in web accessibilityAdvances in web accessibility
Advances in web accessibility
 
Digital accessibility - Beyond the screen
Digital accessibility - Beyond the screenDigital accessibility - Beyond the screen
Digital accessibility - Beyond the screen
 

Kürzlich hochgeladen

SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphNeo4j
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptxLBM Solutions
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitecturePixlogix Infotech
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhisoniya singh
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationSafe Software
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksSoftradix Technologies
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...HostedbyConfluent
 

Kürzlich hochgeladen (20)

SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptx
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC Architecture
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other Frameworks
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
 

Using the black art of marketing to sell accessibility a future date