2. Forward-Looking Statements
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any
of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or
service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for
future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts
or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,
interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible
mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our
employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com
products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of
salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most
recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information
section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not
be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
4. AppExchange - The #1 Business App Marketplace
An ecosystem of proven business apps
Customized for Salesforce
Trusted and Secure
Reviewed by Peers
Over 2,900 apps 3 million installs
8. #1 The AppExchange is Curated
Meet Christine! She selects categories and industries for every app.
Christine Lee, AppExchange
Product Marketing Analyst
9. #2 You can Search with Filters
Use filters to help you narrow down your search.
Filter By:
Price
Edition
Ratings
Languages
10. #3 300+ Salesforce1 Mobile-Ready Apps
Extend apps to anywhere with mobile-ready apps
Sales Service Marketing HR Finance IT/Admin ERP
SALESFORCE1
MOBILE
12. #5 Managed vs. Unmanaged Packages
Managed Packages
• Maintained by app provider.
• Can be easily upgraded.
• Custom objects, tabs, and apps do not
count against the limits of your Salesforce
edition.
Unmanaged Packages
• Access to see and change underlying code.
• Cannot be upgraded.
• Custom objects, tabs, and apps count against
the limits of your Salesforce edition.
Packages are containers that hold the code and metadata associated with apps
or components.
13. #6 Get Started Faster with Free Labs Apps
Labs apps are free unmanaged packages built by Salesforce employees.
Popular:
Adoption Dashboards
Graphics Pack
Milestones PM
New:
Salesforce IFTT
Agile Accelerator
Almond
14. #7 Reviews are Integrated with the Success Community
50,000+ peer reviews on the AppExchange.
15. #8 New Apps are Added Everyday!
Get the full list of new apps delivered to your mailbox weekly.
NEW
Sign up:
Bit.ly/appexnews
16. #9 More Than Just Apps. Introducing Lightning Exchange.
Easily install Components from Lightning Exchange
Build, Scale, Share
Reuse pre-built components from Salesforce
partners that work for any device
Access a Library for Components
Find trusted and reviewed tools and install in
minutes
Deliver Solutions Faster
Use components from AppExchange with your
own custom-built components
17. #10 Lots of Ways to Learn More. #AppExchange.
AppExchange
is everywhere.
Learn More
about Apps.
Salesforce Blog
NEW CONTENT ADDED
WEEKLY
JOIN THE CONVERSATION
ALL ABOUT APPEXCHANGE
APPS
#AppExchange
FOLLOW US ON
SOCIAL
Third Thursday Every Month
4+ APPS. REAL-TIME 3 MIN
DEMOS. YOU PICK THE WINNER!
bit.ly/appexdemo
22. Ideas being delivered in Spring '16
Ability to edit file or link
posts in Chatter
Formula fields display
on new/edit in
Lightning
Validation rules on
article types
Assets available in
Salesforce1
23. Ideas being delivered in Spring '16
Admin access to
personal report folders
Knowledge article
page layout
assignments
PB preserves name
and description when
creating a new version
Sandbox refresh
scripts
24. Chatter - New Features in Spring '16
Edit Chatter Posts
Containing Files or Links
Broadcast Groups
Files without Chatter
25. New Features in Spring '16
Restricted picklist values
Only a new custom picklist field can
be a restricted picklist. You can’t
convert an existing non-restricted
picklist to a restricted picklist.
Global picklists (pilot)
Great for Lead, Account, Contact
picklist for conversion
26. New Features in Spring '16
Increased limit for developer sandboxes
Security Health Check
Service Cloud Work Orders
27. Phew, I've been talking for
a while!
Does anyone have any questions?
28. Process Builder - Spring '16
Process Builder field name
displays on hover
Easily reorder criteria in
process
29. New Lightning Experience Features
Inline editing
Person Accounts
URL buttons in Lightning and SF1 Mobile
Banner images in Lightning
31. What’s not available for Lightning?
JavaScript Buttons
• https://success.salesforce.com/ideaView?id=https://success.salesforce.c
om/ideaView?id=08730000000cGX8AAM
Sales Cloud
• Leads can be transferred to queues but all active queues display, not
just queues for Leads
• Opps with Products can’t be cloned
• Default Opp teams are not supported
Service Cloud
• Close Case Layout
• Case Assignment Rules not supported, use PB instead
Table and Funnel charts display differently
Users can’t see approval requests
Dependent Lookup Filters Not Supported
32. New Features in Spring '16
Additional security/login prompt
for new devices
Custom success messages for
Quick Create Actions
Test Class suite manager
Run Macros Programmatically
using API