1. INTERACTION WP1/WP2
Information and communication
systems
Users and motives of use
Virpi Britschgi, Merja Penttinen, VTT

2. Summary:
1. Information and communication systems
1. Navigation system
2. Mobile phone
2. Users of information and communication
systems
- Age
- Gender
- Country
3. Motives of information and communication
systems use
4. Examples of usage of information and
communication systems and usage of two systems
together
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3. Users of information and
Age communication systems
Age groups NS MP
N, (%) N, (%)
<26 1120 (18%) 653 (18%)
26-45 3486 (56%) 2214 (61%)
46-65 1432 (23%) 690 (19%)
>65 187 (3%) 73 (2%)
Total (N) 6225 3630
The ‘middle aged’ group (26–45 years old) was the largest group in the
sample and dominated also in the usage of NS and MP.
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4. Users of information and
communication systems
Gender
Gender NS MP
N, (%) N, (%)
Female 3461 (55%) 1832 (50%)
Male 2832 (45%) 1826 (50%)
Total (N) 6293 3658
Female respondents used Navigation System more than men. There
was no difference between genders in the use of Mobile Phone.
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5. Users of information and
Country
communication systems
Country NS MP
N, (%) N, (%)
Australia 450, (62%) 283, (39%)
Austria 659, (90%) 483, (66%)
Czech Republic 736, (93%) 411, (52%)
Finland 711, (85%) 695, (83%)
France 1094, (93%) 530, (45%)
Netherlands 751, (97%) 255, (33%)
Portugal 918, (89%) 732, (71%)
Spain 712, (90%) 332, (42%)
UK 761, (93%) 245, (30%)
Total (N) 6842, (88%) 3988, (52%)
The usage of NS was highest in Netherlands and lowest in Australia.
26/11/12 The usage of MP was highest in Finland and lowest in UK. 5

6. Users of Navigation System
Portable Navigation
device function in Length
N, (%) Mobile Phone In build of use
N, (%) N, % (years)
Australia 558, (77%) 73, (10%) 94, (13%) 2.4
Austria 556, (76%) 66, (9%) 110, (15%) 3
Czech
Republic 593, (75%) 142, (18%) 55, (7%) 2.7
Finland 603, (72%) 167, (20%) 67, (8%) 2.7
France 965, (82%) 71, (6%) 153, (13%) 2.6
Netherlands 658, (85%) 39, (5%) 77, (10%) 3.6
Portugal 681, (66%) 206, (20%) 144, (14%) 3
Spain 506, (64%) 127, (16%) 150, (19%) 3.1
UK 654, (80%) 57, (7%) 106, (13%) 2.8
Total 5758, (75%) 998, (13%) 921, (13%) 2.8
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7. Users of Mobile Phone
Makes a Reads Sends
Answers call SMS SMS
Users while while while while
N, (%) driving driving driving driving
Australia 112, (39%) 29, (26%) 19,(17%) 11, (10%) 8, (7%)
Austria 319, (66%) 115, (36%) 89,(28%) 22, (7%) 13, (4%)
Czech
Republic 215, (52%) 67, (31%) 41,(19%) 24, (11%) 19, (9%)
236,
Finland 576, (83%) 322, (56%) (41%) 138, (24%) 64, (11%)
France 240, (45%) 67, (28%) 43,(18%) 41, (17%) 26, (11%)
Netherlands 84, (33%) 28, (33%) 23,(27%) 11, (13%) 8, (10%)
157,
Portugal 522, (71%) 230, (44%) (30%) 141, (27%) 89, (17%)
Spain 142, (42%) 50, (35%) 30,(21%) 13, (9%) 9, (6%)
UK 74, (30%) 16, (21%) 12,(16%) 9, (12%) 7, (10%)
539,
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Total 2074, (52%) 767, (37%) (26%) 331, (16%) 207, (10%)

8. Users of Mobile Phone: hands-free
• Two-thirds (66%) of the Mobile Phone
users had a hands-free system:
– 18% used hands-free kit including a speaker
and microphone,
– 17% used a wired ear-piece, and
– 16% used a wireless Bluetooth ear-piece.
• About half of the respondents reported
that they use the hands free system for
all or almost all of their calls
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9. Motives of Navigation System usage
• NS is most useful when driving in an
unfamiliar environment or when lost,
driving at night, long trips, city roads
• NS takes away the stress of finding the
destination
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10. Motives of mobile phone usage
• Emergency situations, efficient use of
time, to get route information, to inform
about changes in schedule
• 70% reported to avoid using the phone
when:
• In a complex situation such as
merging, turning or when in an
unfamiliar environment
• 40% reported favouring the use in an
familiar environment or on highways
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11. Examples of usage of information and
communication systems
• “I use NS always to check the route to
unfamiliar destinations, but also to find out
whether my everyday routes could be changed
to faster and better ones.” (Man, 42)
• “I like the system very much, it is
multifunctional: guidance, speed limit
information, warns about traffic jams and
accidents etc.” (Man, 38)
• “I often phone while driving if I have to inform
about changes in my schedule.” (Woman, 40)
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12. Examples of usage of two systems
together
• “I use the navigation system to check the
speed limit. Then I switch the cruise control on
and select the speed a little bit above the limit.”
(Man, 23)
• “The navigation system warns about the speed
monitoring cameras, so I can adjust the speed
with the cruise control.” (Woman, 43)
• “I switch the cruise control on if I need to
concentrate on a phone call.” (Woman, 40)
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13. Thank you for your attention!
Questions?
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