Business critical applications targeted towards the travel corporations have increased in both complexity & functionality. Any glitch in such critical applications directly affects business transactions & productivity. Hence, efficient & effective testing is critical for successful deployment of any software application. Software testing involves verification and validation of a software application or program.The process has two main man goals: verification & validation.

1. IGT Testing Services
INTERGLOBE TECHNOLOGIES
We Understand Travel Business The Way You Do
Holistic Quality Assurance in Action

2. IGT Testing Services
IGT has been providing end to end testing solutions to
our customers since 2006. We work with our customers
to ensure high quality and quicker time-to-market for
their software solutions. Our solutions are tailored to
meet customer specific needs and are focused on
delivering testing services within budget and schedule.
We specialize in providing a holistic approach to
testing by addressing various testing needs such as
functional testing, non-functional and regression
testing.
IGT believes in ensuring a right mix of domain and
technical expertise to provide a complete testing
solution.
Key highlights of IGT’s Testing Solutions:
• Pool of ISQTB certified testing professionals
• 200+ person years of experience in Testing
• Expertise in Test Automation and Performance Testing
• Providing end-to-end SLA based managed testing solutions.
• Expertise in testing applications from legacy systems, client-server applications and web
applications
• Cost effectiveness with Global Delivery Model
Range of Testing Services Provided
• Testing process consulting and implementation
• Implementing state-of-the-art Test Automation Frameworks
• Implementing comprehensive Performance Testing solutions
IGT has matured as an organization to cater to independent testing services for large
enterprises with complex IT setups. Test labs and Competency Center for testing at
Organization Level brings in continuous improvements in processes and results in improved
business efficiency for the customer
IGT has the largest pool of Travel Domain testers in India
which are ISTQB, STEB, and IATA Certified
© Copyright 2010 InterGlobe Technologies

3. IGT Testing Framework
Our testing framework addresses the complete
spectrum of testing needs from functional, non-
functional and regression testing. The test suites
take inputs from both business specific information
and the technical architecture to design an
appropriate test suite specific to the software
solution.
Testing Framework
Functional Non- Functional Regression
Testing Testing Testing
•Requirement Analysis •Performance •Identification of
•Test Planning •Usability regression candidates
•Test Design •Security •Executive regression
•Test Preparation •System Health Check test
•Test Execution •Manual/ Automated
•Defect Management
Test Suites Technical
Business
Process Manual Test Automated Performance Architecture
Flow Suite Test Suite Test Suite
Test Strategy, Planning & Controlling
Knowledge Management
Best Practice
BUSINESS VALUE
• Continuous test process improvement by conducting research in test maturity
models, testing tools and techniques for cutting-edge technologies ensuring software quality
assurance for IGT’s customers
• Holistic approach to testing services through a powerful blend of skilled
resources, technology competencies, alliances, and functional skills, thereby enabling client
organizations to improve stability of business critical applications
• Service-level based solutions catering to clients’ varied testing needs
© Copyright 2010 InterGlobe Technologies

4. Solution at a Glance
Technology Spectrum
IGT provides Testing services covering diverse technology areas like:
• Java, J2EE/JEE • Power Builder
• Microsoft (.Net , VB, ASP) • XML/Web Services
• Mainframes (TPF, VS, Cobol) • Database level testing
• ERP
Approach to Test Automation
IGT’s approach to test automation is a continuous process starting from identifying candidates
for automation to continuous upgrading of the test suite.
IGT has helped customers realize a quick ROI on test automation efforts by utilizing standard
frameworks, re-usable components and an easy-to-maintain principle for automation.
Analyze
Candidates for
Automation
Automation Suite Automation
Execution and Framework
Analysis of Result Implementation
Automation Script Creation of Driver
Integration and Script
Testing And Driver Sheet
Automation Script Automation Test
Reviews and Data and Script
validation Creation
© Copyright 2010 InterGlobe Technologies

5. Approach to Performance Testing
An application’s performance can be affected at various
components. Our performance testing approach caters to
assessing the performance of an application from all
aspects.
Performance testing gives an opportunity for judging the
best environment to satisfy end user requirement. By
means of performance testing we can gain insight on the
standard load and volume that the application can support
with predefined hardware architecture.
With the help of performance engineering we can define
the stress level of an application and ideal hardware
required in a production environment
Hardware Drill Down
Upgrade to
Code Level
Hardware Application
Network Tuning
Tuning
Architecture
Issues
Operating Database
System Tuning
Tuning
Load Balancing
& SQL Tuning
Distributions
© Copyright 2010 InterGlobe Technologies

6. Global Delivery Model
Global Delivery Model uses common methods, processes
and tools, supported by a unified governance model
Protocols/ Mechanisms For:
Mutually Agreed Expectations
• Decision-making &
•Collaborative mindset Communication
•Regular relationship audits • Conflict-avoidance &
escalations
Operations/ Contract
Multi-level, Aligned Administration Globally
Touch points Standard Delivery Process
•Joint committees and •Assets
management teams at •Methodology
each appropriate level •Skills
•Clear roles and responsibilities •Tools
Metrics
Business Benefits Key Differentiators
Tested high-volume and high-performance Synergy among
travel website product to ensure business Collaboration Development, BA &
statistics of QA Teams
Around 40,000 bookings made in a month
Approx. 1,000,000 hits received per day Cross Utilization of
With the help of Performance Engineering Resources from
Client has upgraded their production Cross Utilization functional domains
environment in terms of physical for better
architecture for the application. productivity
Induction Manual for
Knowledge novice Testers &
Achieving annual cost savings for customers Run Books for
Management
in terms of reduced test cycle time. Testing Teams
No manual interaction for creating test
Reusable test
data, resulting in faster turnaround of test
artifacts,
results. Accelerators frameworks across
Improved productivity: applications
• Automation testing has reduced
dependency on manual testers by 60-70% Test Requirements
of validations, helping them focus on Traceability Matrix
Processes created to ensure
verification of other functional areas
complete coverage
Benefits realized to customers with our
Automated Regression testing framework: Causal Analysis of
• Reduction of total person days effort in UAT defects/
Measuring Test Fallbacks to take
every regression release. Effectiveness
• Cost savings of 15-20% realized month on defect prevention
month measures
© Copyright 2010 InterGlobe Technologies

7. Global Services 100 annual ranking of IT and BPO service companies
(InterGlobe Technologies)
GS100 – 2010, 2009
Rising Stars Category Global Outsourcing 100 service providers list
(InterGlobe Technologies)
IAOP – 2010, 2009
Top 50 Best Places to Work in India 3 years in a row
(InterGlobe Enterprises)
Great Place to Work Institute, USA – 2010, 2009, 2008
Black Book Ranked 2nd Travel BPO Outsourcing and Ranked 3rd Travel IT Outsourcing
of (InterGlobe Technologies)
Outsourcing Global Black Book of Outsourcing - 2009
Fast 50 India and Fast 500 Asia Pacific
(InterGlobe Technologies)
Deloitte Technology – 2009, 2008, 2007, 2006
Top 15 Exciting Emerging Companies to Work for
(InterGlobe Technologies)
NASSCOM – 2008
Americas | Europe | Africa | Middle East | Asia | Oceania
InterGlobe Technologies (IGT) is a leading BPO & IT Services provider
committed to delivering innovation and business excellence across the
entire spectrum of the travel, transportation and hospitality domain.
Ranked amongst the World’s Top 3 Travel Technology Solutions
providers, the company offers integrated Application Development and
Maintenance, Call Center Services, Back Office Services, Consulting
Services and Solution Frameworks to the travel industry worldwide.
Corporate Headquarters:
2nd floor, InfoTech Centre, Milestone
14/2, Old Delhi Gurgaon
Road, Dhundahera, Gurgaon -
122016, Haryana, India
Phone : + 91 (0) 124 458 7000
Fax : + 91 (0) 124 458 7198
Email : mktg@interglobetechnologies.com
Website : www.interglobetechnologies.com
© Copyright 2010 InterGlobe Technologies