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April 2019
www.insightssuccess.com
F R A N C H I S E S
The
10Best
to Open, 2019
E-mobility & SmartGrid
E-Mobility: Pioneering
Transportation with Smart Grid
A u t o m o t i ve
VOL - 04
ISSUE - 03
Editor’s Desk
Automobile Brand Slogans:
A Line Says It All!
E
t was 1908, when Henry Ford successfully started the production of the first Model T. Since then, there was no
Ilooking back for the company, it sold around 15 million Model T cars. Soon the production run of the Model T
became one of the longest in the history until VW Beetle surpassed it in 1972.
Since 1908, the automotive technology has evolved by multiple folds. Nowadays we can buy cars that can be driven
around without any human input, fuel efficient, powered by alternative energy etc.
Tesla is a very well-known badge when it comes to the fuel efficient and self-drive cars. With the release of few electric
and hybrid vehicles that can be driven around more than hundreds of miles in a single charge Tesla kick-started the
green revolution in the sector. However, due to the high production costs, Teslas were dream for many people around
the world. Thanks to a bunch of other manufacturers like Kia, Toyota, Hyundai, Nissan and others, electric vehicles are
becoming more and more affordable with each passing days. As per various researches, by 2030 United States will see
20%-25% electric vehicles in its freeways.
On the other hand, autonomous driving technology has become a rage nowadays. However, while organizations like
Google and others are testing this technology on open roads, still we are quite a few miles away from widely adopting
fully self-driven cars. Organizations like Volvo are equipping their cars with semi-autonomous technology, which
includes blind spot warning, break assist, lane keep assist etc.
Driving towards fully Automated
Future
Like any other industry, AI and Machine Learning are playing a big role in the automotive industry. Slowly
manufacturers are integrating AI and ML in order to automate the process of setting up a vehicle. Nowadays, vehicles
can also be connected to smart devices and can take voice commands, changing the user interface. Predictive
technology also informs if the vehicle needs any service or of any safety hazards.
So, with great enthusiasm Insights Success has shortlisted, “The 10 Best Automotive Franchise to Open in 2019”,
who are redefining the automotive industry with their innovative solutions.
In this issue we have Green Shine, which is committed to providing vehicle owners with high-end products and
services, Green Shine strives daily to conserve water, eliminate contaminated runoff, and protect natural resources,
while exceeding customer expectations; Tommy’s Express Car Wash, which was built on 50 years of car washing
experience, beginning with a single car wash in Holland, Michigan in 1969; Velofix, who provides a consistent,
premium service experience direct to the customer allowing the customer to Save Time. Ride More.
Why to own your temporary requirements,
when they are available on lease?
“ “
Kaustav Roy
Maestro’s Insights
The Revolution of our
Roads: Driving the UK to
zero carbon transportation
10
24
34
38
Ar cles
Emission Regula ons
A Sustainable Shi
16
Editor’s Desk
Automobile Brand Slogans:
A Line Says It All!
26
Recharging Environment
Driving Towards a Greener
and Cleaner Environment
32
E-Mobility & Smart Grid
E-Mobility: Pioneering
Transporta on with
Smart Grid
36
Expert’s ViewPoint
The Rise of EV’s –
A Curse or a Blessing?
Maestro’s Perspective
Choosing the Right
Translator for
Internationalization
Mentor’s Standpoint
BEYOND AUTOMATION:
AI powered Autonomous
Factories of the Future
Contents
Green Shine:
An Ecofriendly Approach
in Automobiles
Tommy's Express:
Delivering Exemplary
Car Washing Experiences
Velox:
Do What You
Love…Ride!
14
22
30
sales@insightssuccess.com
April, 2019
Editor-in-Chief
Co-designerSenior Sales Manager Business Development Manager
Marketing Manager
Technical Head
Technical Specialist Digital Marketing Manager
Research Analyst
Database Management Technology Consultant
Pooja M. Bansal
Managing Editor
Anish Miller
Executive Editor
Kaustav Roy
Assistant Editors
Jenny Fernandes
Rohit Chaturvedi
Visualizer
David King
Art & Design Director
Amol Kamble
Associate Designer
Shubham Mahadik
Passi D. Peter Collins
John Matthew
Sales Executives
David, Kevin, Mark, Avinash
Business Development Executives
Steve, Joe, Alan, AnupJacob Smile
Aditya Marry D'Souza
SME-SMO Executive
Prashant Chevale Patrick James
Circulation Manager
Robert Brown Stella Andrew David Stokes
Poonam Mahajan
Co-designer
Copyright © 2019 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any
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CORPORATE OFFICE
Green number plates for electric
vehicles. Zero Emissions Zone
trials. Grants for any employer
installing EV charge points. Ideas and
initiatives for boosting the adoption of
electric vehicles (EVs) have
accelerated recently, in an effort to
make electric vehicles the norm rather
than the exception on UK roads.
In September, Theresa May announced
further support for the industry at the
very first Zero Emission Vehicle
Summit, outlining a plan to ensure
Britain “leads from the front” in the
widespread adoption of electric
vehicles, committing £106m in funding
for research and development into EV
technology. She also elaborated on the
2040 target to make all manufactured
cars emission-free, saying that this
should be reflected in all cars on the
road just ten years later.
Government backing
This government’s commitment to
electric vehicles is being matched by
an increase in interest from drivers, as
the perceived hurdles - including the
initial cost of switching to an electric
car, and the mile range compared to
traditional petrol and diesel cars - are
being cleared. Last month EVs
accounted for one in every 12 new cars
purchased in the UK.
That’s been attributed to a number of
factors, including the availability of a
range of cars that do at least 150 miles
on a single charge, EV drivers are
reducing their fuel spend by 90%, and
Fiona Howarth, CEO of Octopus Electric Vehicles,
Biography
Fiona leads the Octopus Electric Vehicle business - a
start-up from Octopus Energy. With a passion for
renewable energy, fantastic cars and using tech to create
great customer experiences, this is absolutely Fiona’s
dream job!
Having studied Engineering at Oxford University, she
spent her early career at Dyson and BMW - developing
efficient motors and hydrogen powered cars. She then
went on to work with major energy companies and
government while at Bain & Company, before joining
British Connected Homes start up AlertMe. A move to
British Gas, saw her take Hive, by British Gas, from a tech
pilot to a household name that today has more than one
million customers.
“Octopus EV is offering the electric vehicle equivalent of
Sweden’s famous baby box,” says Octopus Electric
Vehicles CEO Fiona Howarth
About the Author
The Revolution of our Roads
Driving the UK to zero carbon transportation
April 201910
Maestro’s Insights
with an increase in the number and
visibility of charge points and a
decrease in the cost of the electric
vehicles themselves.
There’s also been better proof of the
environmental impact of EVs, such as
a recent European Climate Foundation-
commissioned report which found that
EVs emit half the CO2 emissions of a
petrol or diesel car through the course
of their lifetime, and the overall effect
has now been shown to be positive.
A new breed of EV
One company is on a mission to help
drive the adoption of electric vehicles.
Octopus Electric Vehicles is pioneering
an ‘EV bundle’ which will give drivers
everything they need to make the
switch, for one monthly price. The
innovation has come from energy
supplier Octopus Energy, which is
driven by a mission ‘to make buying
energy as easy as buying cornflakes’.
Similarly, the team at Octopus EV
wants to help to make the switch to EV
as easy as possible, for as many people
as possible.
CEO of Octopus Electric Vehicles,
Fiona Howarth says: “For us, the EV
journey begins long before we start
talking about leasing options and
charge point installation. There’s a big
education job to do - many people still
believe that they’ll need to stop every
few miles to recharge and that the
range of models is limited. Our Drive
Day roadshow has proved enormously
popular, touring the country and
letting people come and see the cars
for themselves, as well as question EV
experts about exactly how it all works”
These events have not only
demonstrated the massive leap forward
that the industry has taken in the past
few years, but also provided people
with a chance to test drive the latest
models. From the sporty BMW i3 to
the family friendly Nissan LEAF, the
cars have been carefully selected as the
best EVs on the market, with each
offering at least 150 miles of driving
per charge.
Continues Howarth: “We’ve found that
people are often surprised at what an
electric car can do. I think there’s a
general misconception that the
technology and the pricing has stayed
largely the same since EVs came to
market a few years ago, whereas in fact
today’s electric car is almost
unrecognisable from its older
incarnation, and a hell of a lot cheaper.
Battery costs came down 80% in six
years – unlocking a better range of
electric vehicles at a fraction of the
cost.”
All-in-one EV solution
After education, the challenge has been
how to best help customers with the
changes needed to go electric. Here,
Octopus Electric Vehicles is pioneering
adoption with their ‘EV bundle’.
“We’re offering the electric vehicle
equivalent of Sweden’s famous baby
box, giving the driver everything they
need to make the switch” says Howarth
“and unlike babies, our vehicles come
with instructions!”
Fiona Howarth
CEO
Octopus Electric Vehicles
April 2019 11
As well as the monthly lease of an electric vehicle, Octopus EV organises the
installation of a home charge point and smart meter. The monthly lease cost can
also include insurance, service and maintenance, as well as help and support for
the duration of the contract.
There’s even a bespoke electricity tariff, designed specifically with EV drivers
in mind. Dubbed Octopus Go, it offers renewable electricity at just 5p/kWh
between the hours of 12.30am and 4.30am, allowing people to charge their cars
for just a fraction of the daytime cost for 70% less than a standard variable tariff
from a Big 6 supplier.
Octopus EV has also partnered with myenergi, to offer the innovative Zappi
charge point, which automates charging to take advantage of these prices.
Octopus can arrange the installation of
the Zappi via trusted installers that can
help unlock the £500 home charge
point grant from the government.
This world-first tariff is possible thanks
to Octopus EV’s relationship with
Octopus Energy. The supplier is
already taking advantage of the
potential of smart meters with the
Agile Octopus tariff, which lets
customers see the fluctuations in
wholesale energy prices and adjust
their usage accordingly. It’s just the
beginning of how the company intends
to use smart meter technology, which
allows them to measure and record
electricity usage in real-time and offer
cheaper electricity when demand on
the grid is low.
Fiona Howarth believes this will be a
landmark year for electric vehicle
adoption in the UK. “Tesla has
revolutionised the market and now all
other vehicle manufacturers are rapidly
bringing their EVs to the market. Think
of the switch from analogue phones to
smart phones - we’re in a similar
transitory phase. If the Government
can deliver on their EV plans, and we
think they can, the carpark of
tomorrow is going to look very
different to the gas-guzzling lot
of today.”
About Powerloop
How Vehicle-to-Grid is changing the game
Electric vehicles have been criticised for placing more demand
on an already overloaded grid. But a consortium of industry
experts is hoping that electric vehicles could be the solution to
the grid’s capacity issues, rather than a problem. Led by Octopus
EV and Octopus Energy, the consortium has won over £3m of
funding from Innovate UK (backed by government departments
DfT and BEIS) to test the viability of vehicle-to-grid charging on
UK roads.
The Powerloop project offers EV drivers the chance to help
balance demand by supplying the grid with power from their car
batteries during the peak hours of 4-7pm, before recharging in
the early hours of the morning while demand is lowest. In return
for plugging in their cars 12 times a month to supply charge
during the evening, Powerloop drivers will get money off their
monthly leasing cost.
April 201912
Green Shine:
An Ecofriendly Approach in Automobiles
Everyone has the desire to purchase their dream car.
A car enthusiast always wants to keep his/her car in
top shape. To maintain cars in the always ready
condition, sometimes it takes huge efforts. Every car’s
surface is constantly affected by rain, dust, mud and water
spots which corrode the paint and metal sheet of the
vehicle. Green Shine a US-based eco-friendly car spa
company which is effectively preventing cars from losing
its beauty.
Green Shine is a new concept in auto care. The green and
organic market in America is increasingly popular, as
evidenced in the growth of Green Shine sales. Therefore,
the business idea is to provide a professional environment
in which to wash, deep clean, and wax the automobile. The
organization has targeted a specific market of individuals
who would like to maintain their cars, without going
overboard.
Inclusive Services
Green Shine’s focus always relies on improving its products
and services for the benefit of the customers and
franchisees. Its products are not only organic and cruelty-
free, but they are developed to not leave any stains or
scratches in the cars. This eco-friendly process also reduces
energy consumption and conserves 95% of the water that
other car washes and detailers would waste. With advanced
Nano ceramic, the services Green Shine provides are paint
restoration, glass, scratch removal, water repellant, and
leather and fabric hydration treatment and stain protector.
An Inspiring Leader
Green shine established with the vision to make a difference
in the automobile industry. Juan Sagastume, Founder and
President of the Green Shine is a car lover and maintained
his own vehicles in pristine condition. Juan Sagastume is a
highly driven and positive visionary. Juan believes,
leadership can be influential and through Green Shine, his
goal is to build leaders. He is constantly developing new
methods that can display the company’s full capacity. Juan
also has a great fascination for the environment so he
ensured that the company didn’t contribute to the chemical
usage and immense levels of water waste. He wanted to
create a business that centered on maintaining not only
vehicles but also the environment we are part of.
Improving with Challenges
According to Juan, since he was five years old, he was a
Tae Kwon Do practitioner. He trained professionally with
the Guatemalan national team and the elite Olympic team
until he retired at 27. For the most part, his life consisted of
training. He spent four years in training for a championship
that could have been lost in nine minutes. Essentially, all
the training helped him build Green Shine by teaching him
how to focus on goals and work hard.
According to Juan the selection of staffs is the biggest
challenge for him. After working with different people in
different locations, he learned that the best people to work
with were those who could represent Green Shine all
around. Those who embody the company not only share
their love for cars and the environment but are also
motivated to do their best and exceed customers’
satisfaction.
At Green Shine, the focus is on the client’s need and the
market. Juan has 15 years of experience that allowed him to
V
April 201914
understand what each sector needs in order to succeed with
the company’s current goal and international expansion.
This has led him to understand which strategies to
implement in order to improve teamwork and
communication. Showing the general passion for
innovation, Juan brings to the company ideas from his
previous experiences and Focusing on how to always be
environmental.
Exemplifying Novelty
Green Shine prides itself on its green car cleaning system.
The full line of products was carefully designed to both
maximize cleaning power and to be safe for vehicles,
humans and the planet. The company conserves 95% of the
water in comparison to other carwash businesses.
The most sustainable way to create value is to continually
invest in capabilities, both as an individuals and
organization. In Green Shine, employees are getting trained
regularly, which is helping them to develop new techniques
and products. This allows arranging the organization in a
way that leads to long-term value creation. The main focus
of the organization is delivering immaculate services in a
short time, creating a powerful guarantee on every service
performed, being a social business, creating a memorable
culture, and delighting customers by giving them more than
what it is expected.
Aiming for Get Large
Green Shine with its comprehensive services aims to
become the number one car detailer in the global market.
The company wants to become a synonym of the service it
provides. In other words, when people think of car cleaning
and detailing, they think Green Shine. Of course, those are
big, lofty goals. Disclosing its immediate plans the
company is looking to continue its expansion across the
United States and the Middle East As well, it is planning to
donate a percentage of the profit made by all Green Shine
franchises to an environmental cause; such as water
sanitation in a developing country.
Testimonial from the Clients
“I did not have much hope for the paint of my vehicle as
well as the interior of it. – The paint was without any shine
and full of marks and the interior was really dirty and
smelled like something died in it! My car came out fantastic
– it looks wonderful! My car smells clean and I will
definitely be using your service again and will be
recommending you to anyone asking about car detailing!
Thank you Juan!” K. S Miami Florida Customer
“After using Green Shine guys I will definitely never use
any other detailers again. At Green Shine they do so much
more than any car cleaners I know. I will recommend Green
Shine guys to everyone I know for sure!” – Peter C Atlanta
Georgia Customer
Our deepest
purpose as an
organization is giving
back to earth while
as offering our pristine
service to the clients
and their vehicles.
“
“Juan Sagastume
Founder & President
April 2019 15
April 201916
Emission Regula ons
ASustainable
Shift
marketing. This difficult balancing act where they have
to enhance their expertise on the account of billions of
dollars to be invested, and minimising the pass-on effect
to customers, has sparked vigorous discussions in recent
times.
An industry which has evolved astonishingly with
passing time will evidently respond to this universal call
towards Sustainable Development Goals (SDGs). Euro
Standards, the first and foremost emission regulation
ever formulated in the wake of astronomically growing
pollution across the globe, were initiated in 1991. On its
basis, California Air Resource Board (CARB), a primary
institute which governs all emission related rules in US
was made. CARB which works in tandem with
Environmental Protection Agency (EPAs) is known for
its stringent regulations which are adopted by most states
in the country.
Ultimately, the issue which remains is how are the
current automotive companies going to amend
Industries in their true essence are the systems driven
by technical excellence and customer satisfaction.
These two variables are the vital ingredients for any
organisation to thrive in this competitive domain.
Unfortunately, not all the time these dimensions prove to
be absolutely fruitful. Contingencies do strike! The
Automotive sector is no exception to that.
One such history-defining challenge in the form emission
norms had entered into the market back in 90s and its
latest version has caused automotive industry to disrupt.
Constantly rising air pollution made lawmakers to
establish few amendments for restoring the nature’s
balance. These amendments or regulations impose
constraints in front of the firms making them to upgrade
and update their tools.
To survive and succeed, automakers need to revise
policies and strategies on different fronts including
technology, infrastructure, recapitalization and
April 2019 17
themselves to match these norms and appeal customers
without tightening their budget at the same time? Thus,
they are analysing keyways to adopting these strict
emission norms and not losing their beloved customers
as well.
1. Technological Innovations
In the history of automobile, many revolutionary
changes have been made. Be it the discovery of Spark
Ignition or Compression Ignition engines, or the
development of Electronic Traction Control system
which employed a smooth integration of machine
intelligence into mechanical power.
In this need of the hour, technical perfection has to stand
up once again if automotive industries have to retain
their title of change-makers. Thanks to many bright
engineering minds, such ideas are kept surfacing which
will help to reduce emissions from automobiles and
simultaneously enhance fuel efficiency too. Higher
mileage eventually helps to achieve lesser vehicular
emissions.
Mechanisms like Exhaust Gas Recirculation (EGR),
Three Way Catalytic converter (TWC), Selective
Catalytic Reduction (SCR), Gasoline Direct Injection
(GDI), Variable Valve Train (VVT), Continuous Variable
Transmission (CVT), Turbochargers, Diesel Particulate
Filter (DPF), On-Board Diagnostics with oxygen sensors
and transmission-systems-provided-with-many gears can
help to trap and reduce Nitrous oxides (NOx),
Hydrocarbons(HC), carbon monoxide(CO) and
particulate matter (PM). Additionally they have proved
their prowess in enhancing mileage, realizing the dream
of highly fuel efficient futuristic vehicles with zero or
least emissions.
One more important aspect of these add-on systems is
that they operate with a prerequisite condition of high
graded fuel. Fuel quality of present days can hinder the
flawless working of above mentioned equipment. Fuel
with any amount of sulphur greater than 10 parts-per-
million is considered ill-suited for the current
infrastructure. Therefore, fuel refineries have to upgrade
their machinery to achieve the desired quality. Good
news is that Oil Marketing Companies have already gear
up the process to upgrade their refinery infrastructure.
2. Down-weighting is the key!
Many organisations employ a method where they opt for
unconventional size accompanied with lightweight
structure to fit in the regulations. For instance, instead of
hunk sized SUVs, companies nowadays launch many
SUVs having smaller sizes and much lighter in weight.
This can give them advantage in two ways. Firstly, with
less intrinsic load to propel, vehicles achieve better
mileage which is the most appealing factor for many of
the buyers. Second thing is, production costs associated
with shrunk size vehicles are proportionally smaller,
further shrinking the actual cost a consumer has to bear.
Needless to say, reduction in size and weight together is
merely a dream without materials having desired
properties. Fortunately modern material science has
blessed us with materials like Carbon fiber, Aluminium
Alloy, Magnesium Alloy, Hybrid material and Polymer
Composites which not only flaunt their lightweight
characteristics but also their durability and wear
resistance.
3. Green fuel powered vehicles
Automobile fraternity is facing a paramount shift in
terms of propelling power as newer, cleaner and cheaper
alternatives are being introduced. From its introduction
th
of SI and CI engines in late 19 century, they are a
popular choice among mass and technocrats. But their
environmental demerits are slowly pushing them towards
extinction. Solar vehicles, electric vehicles, hybrid
vehicles and gas powered vehicles can be the solutions
for growing environmental pollution and depleting crude
oil sources. As a wise has man said, “change is the only
permanent thing in this world ”, automakers have no
choice than embracing these changes despite of their
higher initial cost. However, the advantages it offers are
countless and unquestionable.
4. Unorthodox Designs
Until now people have used automobiles for
connectivity, comfort and the means of carrying goods.
Time has come to rethink over our expectations from
them since we are employing vehicle designs which
serve purposes commonly. An example where a vehicle
April 201918
widely used for intra-city connectivity is also equipped
with larger trunk spaces which could have been avoided
helping in reduction of overall weight and size.
Dedicated category of vehicles for dedicated purposes
employing unique shapes seems a distant dream for now
but certainly not impossible.
5. Spread the word!
Customers tend to have a problem in paying extra cash
unless they know the long-term benefits and payback
time of these accessories. A study shows that a EURO VI
norm car which costs about $1000 more than its EURO
V counterparts retrieves the investment within 2-3 years
for enhanced fuel efficiency.
Protecting our mother Earth from harmful effects of
pollution is a responsibility of every single individual to
assure a healthier and greener environment to our future
generations. Despite of initial investments which these
amendments demand, they are essential for the very
existence of this planet. An intensive marketing strategy
about making people aware of the benefits received at
the core can instil an appreciation of value over cost.
This can make the job easier for manufacturers.
6. Credit System: A tool for rectification
Credit system is a depository system where if an
automaker exceeds standards in early years, it can bank
credits to use in future years with stringer standards. An
interesting statistics revealed that last year, many
automobile giants like Mercedes Benz, Honda could not
mitigate the emissions to the level drafted by regulatory
agencies. However, thanks to their previous years' credit
points, they could manage to surpass the benchmark.
Some experts even call this credit score mechanism a
daunting loophole which is compromising the serious
efforts of environmental protection. However, while
tightening the grip on vehicle pollutants, stricter
emission standards like EURO VI, CARB and BS VI had
to provide a breathing space for organisations.
Entrepreneurs can exploit this situation to some extent in
case they fall marginally short of meeting the norms.
7. Lower profits with higher number of customers
A prime hurdle while employing these technical
modifications is that their cost is undoubtedly reflected in
increased vehicle prices. This can discourage people
from purchasing new automobiles resulting overall
slowdown of the industry. After all, people pay vehicle
producers for horsepower and not for environmental
protection.
That being said, we should also face the reality check
where bearing the whole cost isn’t possible for any
organisation. So, passing it on to the customers is the
only way manufacturers have. But a chunk of those costs
can be swallowed by lowering the profit margins. This
strategy can make businesses survive without losing their
customers.
Undoubtedly, emission regulations are the need of the
hour with millions of vehicles rolling out in the market
worsening the pollution issue globally. Conforming to
them is of prime importance when considering the noble
virtues of the efforts making this planet a better place to
live. But succeeding and surviving in this transiently
modifying world of connectivity, automobile industry
has to adopt some changes and strategies. An industry
with a history of marvellous inventions and a potential to
shape the future will surely be on the driving seat while
experiencing this sustainable awakening.
April 2019 19
Tommy's Express:Delivering Exemplary Car Washing Experiences
C
ars are one of the most valuable assets people
are concerned about. They spend a lot of time
tending to its maintenance needs. And, the
essential thing they consider a priority is the cleanliness
of their car, as it is a low cost way to protect value and
maintain appearance. Considering all these factors,
Tommy’s Express felt the need to provide exemplary
car wash services, and thus commenced with a single car
wash outlet in Holland, Michigan in 1969.
Tommy’s Express has been in the business of building
the best systems and processes to create outstanding car
washes for 50 years. There are currently 7 corporate
stores with an 8th breaking ground in 2019. 20 years
ago, the company began an innovative equipment and
building company, which has since built and/or equipped
hundreds of car washes around the world. In 2016, they
launched the Tommy’s Express Car Wash Franchise
business, which currently has dozens of stores open or
under construction, with well over one hundred in
development.
Customized Offerings
Tommy’s Express has got the tools and the expertise to
keep its customer’s car clean, inside and out. Its wash
packages include customized services, which enables
customers to pay for the services they want. As front-
runners in the car wash industry, its facilities use the
most modern equipment to ensure a clean car including
the round arch design tunnel systems, Tommy
Transporter Belt conveyer system, and its easy chem
detergent management system.
Besides these features, the company also has the Tommy
Club app-based membership club for its customers.
Users can download the Tommy’s Express app on their
mobile devices and select their wash package and
monthly payment options. In addition, its license plate
Ryan Essenburg
Co-owner & President
April 201922
recognition software automatically
matches their vehicle to their
account. The cameras positioned
behind their vehicle scan their license
plate and detect the license plate
number in seconds.
The Lead Visionary
Ryan Essenburg is the Co-owner
and President of Tommy’s Express.
Ryan began his love of car washing
as a young child spending time at
work with his father. In college he
began dreaming of a new car wash
building design, which paved the
way to the current wash design and
building model. He is considered a
leading expert in the car wash
industry and is a featured speaker at
conventions. He continues to be the
lead visionary for the company, with
a keen understanding of every aspect
of the wash and business processes.
Ryan’s sister, Mandi, manages the
corporate stores and was recently
awarded Small Business Person of
the Year by the local Chamber of
Commerce.
Industry-leading Innovation
Tommy’s Express is a family owned
business and has been operation for
50 years. It has evolved as an
industry-leading innovator through
its exceptional facilities including
energy-efficient wash equipment,
iconic design, water reclamation
systems, perfect layout, open
concept, POD system, and dual
house vacuums. In the year 2017, it
set a record of 515,000 cars through
a single tunnel express wash. Apart
from this record, its unmatched
marketing practices make the
company standout from its
competitors. Besides, Tommy
Express also provides world class
training in car wash management.
Committed to Second-to-none
Guest Experience
Since the inception of Tommy’s
Express, the Essenburg family has
been committed to a second-to-none
guest experience. The company
believes that a car wash is not just
about a clean car, but is about
helping every guest leave with
improved self-identity and
confidence. Simply put, we all feel
better about ourselves when driving a
clean car. The company is committed
to providing that experience in the
most effective, enjoyable, and
efficient way possible.
Tommy’s Express sees itself as the
stand alone leader in car washing in
the near future. The company is
dedicated to being the fastest
growing and most well run car wash
operation in the United States and
beyond.
Online Reviews
“Awesome staff, very friendly. Also,
the line moves very fast and the
works wash is the best!”
“Awesome staff.. and outstanding
deals.. free unlimited vacuums!! My
absolute favorite carwash!”
“The Works wash package is what I
decided to get knowing my car’s
body, wheels, and tires will look
shiny after the wash just like it did
when I drove it off the New Car lot.
The person in the vacuum area
approached me to ensure my wash
exceeded my expectations! It was
completely unexpected for I noticed
she was cleaning out the trash bins.
What great customer service at a car
wash?! I’ll be signing up my family’s
vehicles!”
“We LOVE Tommy’s Express! We
have an unlimited wash membership
and we can go through the wash
daily if we want! I work in
construction and I like to keep my
truck clean. THIS IS THE BEST! I
always have the nicest truck on site
because I can wash as much as I
want. Highly suggest.”
Committed to a
never-ending
pursuit of
excellence.
“
V
April 2019 23
Every week there is yet again a new big natural disaster or
influence of climate change hitting us. The voices are
swelling towards taking faster and more tangible actions
towards a decarbonized energy system to hopefully not get to an
un-changeable and very costly tipping point in our global eco-
system.
Green energy production “plants” are increasing and the way the
underlying economics of the energy system works this is
pushing out more and more stable base-loads like gas and
nuclear which in turn increases the volatility of the system.
System failures and lack of power at some points in time where
not known in the Western world already quite a long time but
are now coming back.
On the consumption side EVs are at a rise too and predictions
are adjusted every quarter to higher percentages of total car sales
and each time earlier in time and with more OEMs providing
more models. Soon we will hit the point that EVs are from a
total cost of ownership better than their competitive “fuel
brothers”, but the true inflection point will come when the
purchase price parity is hit on the common car-model types. At
that time also the range anxiety will have been taken away with
most people due to higher electrical battery capacities, more
abundant available (semi and fast) charging points and in
general good feedback from the earlier adopters.
However with the increasing grid/power problems the
general public also starts thinking that EV’s are a
bad evolution because “we already have electrical
energy problems now”. It is fundamentally
important that these voices are informed well
about the reality and the positive effects
EV can have and thus don’t hamper
growth of EV due to half
information/knowledge.
The Rise of EV’s –
A Curse or a Blessing?
Stefan Lodeweyckx
Founder & CEO
Enervalis
April 201924
Expert’s ViewPoint
To start off, the current EV penetration is so small that the
energy usage is marginal in comparison with an overall
country’s usage. Looking at the mid-term (2030) would
give lead to an overall modest % of EVs (100+ Millions
worldwide) which would still only on average consume
4-6% of the overall electrical production which again is a
marginal step-up of what we have now. So far seemingly no
issue but here looms the real danger … electrical grids need
to be in balance and a key balance period on EU level is
15min in which supply and demand need to be in
equilibrium. One can easily imagine that if worst case all
EVs would charge at the same time there can be a
significant increase in energy need on 15 minute level. This
relates to typical human/societal group behavior and e.g. the
current approximate 1million + EVs can realistically give
lead to 1,2GW of instantaneous power need. This equates to
about 3-4 gas fired power plants or nearly 2 nuclear power
plants.
As an analogy a country like Belgium on average would
need about 8-10GW of power and thus if all these EVs
would be concentrated on that single country one can easily
see that this causes a significant problem. Coming back on
the 2030 targets, the 100 million+ EVs would pose an
average 10% extra power requirement which is also not
insignificant anymore, but overall there are no real national
level issues to be expected the next 10+ years with the EV
introduction. The real shorter-term issues will (and are
already) arise within concentrated EV deployments (e.g. a
group of 100 houses with 5-10 EVs can worst case already
impact the power peeks up to 20% which is the danger-zone
of typical dimensioned normal low-voltage network). Here
smart EV charging technology can become a blessing to
spread out the charging process over a longer period such
that the local grid nearly does not see any power issue and
hence again no issues are expected because the increased
energy demand is relatively low.
Another value is that these EV-drivers typically work for
employers which are becoming increasingly aware of the
need for sustainability and also have solar panels on their
business’ roof which with smart charging technology again
can be absorbed nearly fully avoiding peek-injection of the
solar panels and lowering the charging costs by means of a
lower cost of own produced green energy versus net-energy.
Finally imagine that all the above mentioned 1M+ EVs in
EU would be bi-directional and thus would be able to also
provide the network of energy when there are high periods
of need of energy during short periods of time. This
situation does realistically occur (recall more volatility on
the green production side) and at that point in time the EVs
could avoid the need to use 3-4 gas-fired power-plants
which more and more are still kept alive for these short
imbalance periods. This would save 100’s of millions of
euros only of these type of power plants using latent
available EV batteries.
This seems far off, but currently in small scale it is already
running in projects fully automatically proving the viability
of advanced AI technology to perform this type of charging
without discomforting the EV driver who needs to get to his
next location.
To summarize, EVs are not at all a curse for the electrical
grid, but rather a blessing when combined with advanced
smart EV charging algorithms. The result will be a more
stable, greener and cost-effective energy grid which is what
we are striving for, so let’s all embrace and positively
stimulate the EV growth to help save our planet and make a
better world for our children.
Stefan Lodeweyckx, Founder & CEO of Enervalis is an internationally
experienced and an all-encompassing manager in the technology sector with hands-
on and managerial knowledge ranging from start-ups, business development,
engineering, operations, change to customer service and product/project/people
management/planning.
His professional experience is endorsed by a solid educational blend of engineering
and business degrees (MSc/MBA). Apart from being the Co-founder of Ego-LogiQ,
which focuses on the mental aspect of individuals to increase their personal and
professional performance, Stefan’s Enervalis is a high tech start-up company which
provides smart grid software, service and solutions. He is also the Managing Director
at Ubisin, a consultancy rm in the high-tech sector on various domains such as
business development, project and product management, strategy, and overall
management.
About the Author
April 2019 25
A Line Says It All!
A
company. It is a short set of words
which delivers a memorable phrase
about a brand’s core values. It is
evident that a portion of crowd gets
attracted towards a particular brand
because of the brand’s creative
catchphrase. So here are taglines of
few globally famous car-making
brands.
Ÿ Aston Martin: Power, Beauty
and Soul.
The slogan of this British cultural
icon perfectly personifies its
incredible products. Power for
performance, beauty for aesthetics
and soul, reflects the company’s
determination to strive for
excellence.
Ÿ Audi: Vorsprung durch Technik
(Being ahead through
technology).
This German stalwart has kept it very
simple and to the point, focussing
more on technical perfection.
However, people are also fond of its
state-of-the-art designs.
Ÿ BMW: Sheer Driving Pleasure.
Bayerische Motoren Werke or BMW
is one of the leaders of the luxury car
market. This Germany based giant
has shifted to this catchphrase from
its classical one i.e. The Ultimate
Driving Machine, both showing its
outlook in this segment.
Ÿ Ferrari: We are the
competition.
Ÿ This power packed machine
manufacturer overtly expresses
dominance through its tagline,
setting the benchmark to a level
difficult to reach.
Ÿ Ford: Go Further
Ÿ This US legend has set a slogan
not only for customers but also
for itself, inspiring to keep
moving forward.
Ÿ Jaguar: The Art of
Performance.
People love cars. To be honest,
they are mad about them.
Cars are the spellbinding
aspect of the vastly spread
automobile industry. They are the
mixture of poise and aggression
reflecting your personality traits. As
Alexandra Paul said, “The cars we
drive say a lot about us.” Therefore
everyone is so individualistic about
the choices and the brands they opt
for. Thanks to some auto-makers, the
standards of car-making have been
raised so high that for fulfilling
customers’ expectations, companies
need to be top-notch in Performance,
Aesthetics and Service (PAS). Any
company meeting these norms will
definitely be the customers’
favourite.
Certainly, ‘PAS’ parameters are the
most important ones, but one cannot
deny the fascination of a catchy
tagline any automobile brand
possesses. A tagline or a catchphrase
reflects the ideology and vision of the
utomobile Brand Slogans
April 201926
Editor’s Desk
Jaguar, known for its powerful and elegant cars, has
exactly resonated this ideology with its tagline, crafting a
beautiful blend of performance and beauty. However,
many of the Jaguar lovers admire its previous
catchphrase, Grace.Space.Pace.
Ÿ Lamborghini: We’re not supercars. We’re
Lamborghini.
The ’Automobili Lamborghini’ has made this Italian
brand, a worldwide phenomenon when it comes to
supercars and luxury SUVs. Previously, it had a classical
slogan stating, Follow your ears.
Ÿ Lexus: Experience Amazing.
This luxury vehicle division of Toyota has truly
conveyed its opulence through this catchphrase.
Witnessing its marvellous cars is an amazing experience.
Ÿ Mercedes-Benz: The Best or Nothing.
Probably the true leader of the luxury cars segment,
Mercedes flaunts its superiority through this incredible
tagline replicating its passion about perfection.
Ÿ Nissan: Innovation That Excites.
This prominent automobile brand from the land of rising
Sun recently shifted from its vintage slogan Shift to the
aforesaid newly introduced one.
Ÿ Porsche: There Is No Substitute.
Thanks to this creative marketing catchphrase, people
don’t need any explanations. If you want to be unique
and different, you have no alternative than a Porsche.
Ÿ Renault: Passion for Life.
Renault’s newly launched slogan replacing the previous
Drive The Change brought a bright, modern take on its
historic virtues resonating spirit of automotive
revolution.
Ÿ Toyota: Let’s Go Places.
A world leader in automotive production, Toyota is
probably the only company having hundreds of taglines,
different for different countries. Its US domain slogan
Let’s Go Places is among the most popular ones sharing
the honour with taglines like Start Your Impossible and
Quality Revolution.
Ÿ Volkswagen: Das Auto(The Car).
This gigantic German group is well known for its
perfectly crafted and engineered vehicles. Historical
‘The Car’ slogan could be the only catchphrase that
could portray Volkswagen’s vastness.
Ÿ Volvo: For Life.
This Swedish automaker through its slogan has
expressed two important elements of the brand; loyalty
for life and safety of life. Needless to say, this makes it
one of the best taglines ever created.
After reading all these creatively crafted taglines, one
can easily get an idea of how powerful of a marketing
tool they can prove to be. After all, influencing
someone’s choices isn’t an easy job. In this world of
advertisement, many claim that along with performance,
aesthetics and service you need to have incredible
marketing tools like that of brand slogans. Without these
it is really hard to draw the attention of customers who
are equipped with vast number of choices nowadays.
Certainly, in this regard, taglines have proved their
importance and comprehensiveness.
April 2019 27
Velox: Do What You
Love…Ride!
Have you ever been in a situation where your bike
needs an immediate repair or service or any cure
for that matter, and you don’t have enough time to
visit a regular shop where your bike can be repaired. Don’t
know about you, I have faced this issue number of times, be
it laziness or any other reason sometimes it become quite a
cumbersome job to leave my bike to a store from where I
will have to pick it up after few days. Meanwhile during
this period I have to live my life without the bike, which
disturbs my normal routine. It is absolutely fine with me but
it may not be for many people that need bike for their day-
to-day travelling.
With a vision to eradicate this problem Vancouver based
Velofix came into existence. Since its inception, the
organization has disrupted the way consumers service and
buy their bikes. The company is unique with its mobile
concept in the industry that still depends on brick and
mortar shops for service and delivery of bikes. Thanks to its
innovative idea and its worth, currently velofix has
corporate clients like Microsoft, Google, Tesla, Facebook
and Starbucks.
Cycling without any Worry
When it comes to providing service, velofix offers wide
range of services including:
· Last Mile Delivery and Bike Building: The professionally
trained and certified mechanics of velofix provides delivery
onsite bike building services for every type of bike.
Whether your need a bike building for a road, mountain,
triathlon, city, electric or kids bike, velofix got you covered.
· Road, Tri and Cyclocross Services: It doesn’t matter if
you are a beginner, or an elite cyclist who competes in
races, triathlon, or occasionally participates in a Gran
Fondo velofix is always there for help.
· Mountain Bike Services: If you like to ride your bike
through trails, the safety of your bike becomes a major
concern. velofix also has a service package for your
mountain bike, which will fit your diverse needs perfectly.
· Commuter Bike Service: Currently, many people around
the world use bikes as a primary mode of transport. If you
are one amongst them, then don’t worry velofix is there to
V
April 201930
make sure your bike stays in perfect condition in order to
get you from point A to point B.
· À la Carte Bike Services: The organization also provides
all-inclusive À la Carte Bike Services that includes almost
every service mentioned in previous packages.
· Bike Rental: velofix is slowly planning to launch its bike
rental services in multiple cities. However, for now it is
only available at velofix Kona.
· Bike Fittings: The organization also wants to make sure
that your bike is properly fitted so you can enjoy your ride
· Bike Boxing Services: Going out of town on a trip and
don’t want to leave you bike at home? velofix offers rental
of bike bags and a bike pack up for travel
· Corporate Services: In this case, velofix’s mobile bike
shop comes to your office to serve your employees’ bikes.
· Fleet Management – velofix offers complete service of
your Corporate Bikes
Other than all these Bike services, the organization offers
Ski and Snowboard Tuning and waxing
Cyclist at Heart
Back in 2012, Chris Guillemet, Boris Martin and Davide
Xausa felt that brick and mortar stores were unable cater the
growing needs of cyclists. Hence, they set out to create a
Mobile Bike Shop. Chris already had the much needed
management expertise gained through various companies.
Davide Xausa provided with all his financial expertise and
Boris brought the bike industry expertise
Dedicated to their vision they started in Vancouver, which
already had much more bike shops per capita than the rest
of North America. Their efforts soon transpired into
success, and eventually proved that velofix’s model offers
the much needed convenience which a brick and mortar
shop can’t provide, From launch in 2013 to almost 150
Franchise sold in North America.
Building Largest Fleet of Mobile Bike Shops
velofix provides a consistent, premium service experience
direct to the customer allowing the customer to Save Time
and Ride More. The organization has been formed with a
core principal of focusing on innovation and looking for
alternative ways to deliver a premium customer experience.
The organization envisions building the largest fleet of
Mobile Bike Shops around the world and plans on
expanding its business on a global level. According to
velofix, the traditional service model is outdated,
inconvenient and not sustainable. As more bikes are
purchased online, the demand for a last mile delivery
service will increase and consumers will expect service at
their home or office.
We offer a convenient
Mobile Bike Shop
experience at your
home or ofce.
““
Chris Guillement
CEO & Co-founder
Davide Xausa
President & Co-Founder
Boris Martin
VP & Co-Founder
April 2019 31
With the environmental damages from the fossil fuel electrics cars have seen a steep rise in its demand. A
growing number of countries, including Netherlands, Japan, Korea, Denmark, Portugal and Spain, have
recently set targets on electric vehicles sales. Also countries like UK, France and India are looking to
completely shift towards all electric vehicles by the end of 2040.
According to petroleum giant BP, global oil demand will witness its peak demand in 2030, which will eventually
increase the demand of electric vehicles by quite few folds.
When it comes to leading the way with electric and hybrid engines, Norway and China are one of the prominent
facilitators. In case of Norway more than half of the new cars sold fall in to this category. China is also a big and a
leading market for electric and hybrid engines and power trains. Back in 2017, more than 600000 electric vehicles were
sold in China, which was whooping 71% higher than the previous year.
So, the question arises, how it will impact the consumers and governments?
When it comes to individuals, electric vehicles reduce monthly travelling costs drastically. However, there’s a catch;
Driving Towards a
Greener and Cleaner Environment
April 201932
Recharging Environment
electric vehicles come with limited range of fuel
efficiency which means one has to plan his/her trip
according to route with ample number charging stations.
Also electric vehicles are much cheaper to maintain than
an internal fuel combustion engine.
The impact of electric vehicles on environment is quite
clear. More than a quarter of greenhouse gases produced
in the United States of America are a result of
transportation which eventually contributes to the rising
pollution levels. On the other hand, electric vehicles
come with no gases and sounds, leading to a clean
environment.
However, the wide use of electric vehicles also has some
demerits if we consider the government’s perspective.
Thanks to these vehicles, various governments will lose
billions of dollars of revenue from taxes on fossil fuel.
So, soon we might have to shell out higher direct or
indirect taxes, or the vehicle taxation system could be
changed completely. Also, electric cars need 30% lesser
time to produce. So, a complete switch to these green
vehicles might also lead to reduction of workforce in the
automotive industry. Switching to green vehicles would
also mean drop in employment levels in petrol bunks, car
repair garages, etc.
Vehicles are not only going electric, Norway plans to
start 1.5 hours short haul flights using electric planes.
Also, the aircraft manufacturer company Airbus, engine
manufacturer Rolls Royce and Siemens are developing a
hybrid model which will probably make its maiden flight
as early as 2020.
According to a major Swiss bank, by the end of 2025
electric vehicles will account for 14% of total car sales
globally. Back in 2017, the figure was just 1%.
Also thanks to the rapidly changing market and growing
innovation this timeline can eventually shift backwards.
As an example, the batteries are constantly getting
cheaper and much more efficient. Nowadays one can
cover a distance of 1000kms with a single charge. With
the improvement in battery technology costs are slowly
cutting down and it’s being predicted that the total cost
of ownership of an electric vehicle will be on par by
2025.
So, it’s all good for the drivers and the owners, who will
be able to buy and maintain electric vehicles at
reasonable prices. But jobs will be lost, countries that are
now thriving due to petroleum will face scarce demands.
However, new jobs will be created, and countries which
have Lithium deposits may have their chance of success.
Above all we will get a planet that is much greener,
cleaner and quitter.
April 2019 33
In the 21st century, the main focus has been making the
world more connected, and entrepreneurs are no
exception. All entrepreneurs aim at increasing their
customer base, and going international is one way to do it.
To achieve this, the business world opted to merge with the
technological sphere to ensure the physical boundaries from
state to state are not a barrier to the exchange of goods and
services. The biggest barrier to business over the years has
been language. Most entrepreneurs use English on their
websites, which is a huge drawback especially to the native
language speaking clients. Changing the world can be an
impossible task to take up, instead the business world took
an adaptive approach through internationalization.
Internationalization is the process whereby the producers
strategize on products that are acceptable and appealing to
people in as many countries as possible. In case the
producers have a website, they design it in such a way that
people speaking different languages can translate the
content on the site to their own language. Transactions done
in one’s native language are as personal as it gets. This trail
of logic has been backed by studies that show 55% of
clients have a preference of online shopping in their local
dialect. Using their native language makes the process
easier and the producer/seller becomes more trustworthy.
That’s a good indication which lets us know that
localization helps with business growth, but there’s more to
it. Investing on an Enterprise Resource Planning (ERP)
system that has the option of localizing language is of
benefit to both the entrepreneur and the customers
considering that 56% of clients confess to value the use of
their local languages more than the price of the product
itself!
Coming to translations on the website, all the critical
contents and documentation should be translated. To get the
most accurate and honest translations one has to vet the
CHOOSING the
RIGHT TRANSLATOR
for INTERNATIONALIZATION
Rilind Elezaj
Digital Marketing
Specialist
April 201934
Maestro’s Perspective
translator and ensure they are familiar with the native
language. Investing on the best translation services and
translators will help avoid poor translations which lower the
business’ level of professionalism. Even the marketing and
branding should be localized depending on the culture of
the setting. Some holidays and discounts may simply not
make sense to the locals. With the right local specialist or
translator you will know the kind of marketing and
branding that works for the specific community. The
specialist will come up with the best translation for the
slogan, the best colors and even give tips on the peak and
off-peak seasons of that particular community.
To get the best translations, ensure that you have the best
ERP providers who will make sure the localization details
are well taken care of. To achieve all these, one has to
ensure they have the best language service provider for
their organization. The organization has to consider whether
the translator is a native speaker or not, because it will be
advantageous if they are natives so that they translate
accurately. In case the materials to be translated have a
specific format or subject matter that can only be handled
by professionals in the area, then specialists must be hired.
All translators must provide proof of relevant education or
previously translated work to show they are well acquainted
with the task and most important they must be within the
budget.
Other than the hiring issue, the organization has also to
consider the number of languages the organization needs to
have translated. If the languages are few and the
translations minimal then they can get small language
service providers like freelancers, but in case the languages
are numerous, then it is advisable to use one language
service provider. One service provider is also an easy and
convenient contact person in doing follow ups unlike
dealing with various small service providers. To maintain
the brand, one translator is suitable, as all the documents
will be written in different languages but in one voice
unlike a variety of small service providers who will all be
speaking in their different voices and in different languages,
in which case the aspect of uniformity will be lost. It is
advisable to use one provider who will develop a deep
understanding of the business and can be a long-term
translator for the organization bringing about consistency
and uniformity.
To ensure consistency of the multilingual platform, the
organization has to ensure they choose the right web control
and management solution (WCMS). WCMS enables the
ABOUT THE AUTHOR
Rilind Elezaj is an
experienced a Digital
Marketing Specialist with a
demonstrated history of
working in the marketing and
advertising industry. Rilind
possesses a strong
entrepreneurial mindset and
has devoted his career to
enhancing the sphere of
digital marketing. In his
methodological approach,
Rilind integrates web
development and other
digital marketing solutions to
create hybrid strategies that
bring the best results.
organization to manage international websites and ensure
they have the capacity to modify the content on local sites.
It should also have an automated translation workflow, this
will help reduce time wasted when launching new sites
within the website. The minute new information is posted, it
is translated to all the languages through the service
providers. Pseudo-localization is another aspect to look at.
Language may have a specific font of writing, or direction
of writing. This is sorted out by the pseudo-localization
which presents language in its most original form. A
fallback location should also be put in place to go back to
the original language in case the client speaks a language
that is not available.
All these features have been brought together to ensure the
best localization experience in entrepreneurship wherever
one may be and grow the business sector to the highest
possible heights, internationally.
April 2019 35
E-Mobility:
Pioneering Transportation with
Smart Grid
The electric automobile is associated with the
integration of transportation, which is resulted
according to the customer needs. Customer
demands are initiated towards renewable energies in terms
of a zero-emission and sustainable mobility. The “Smart
Grid” could be a hypothetic methodology with electrically
collected from vehicles that run on renewable resources.
However, E-mobility consequently specializing in customer
demands and build an effective source of energy through
mobility.
Electro mobility or E-mobility suggests clean and
environment-friendly transport through electric vehicles. It
conjointly delivers climate-friendly technology with
massive growth potential. In the automotive industry,
electricity suppliers and government influencers are also
pushing e-mobility within the field of standardization. For
sequencing to the perfection, utilities and network operators
are heavily investing under development of ‘intelligent’
electricity distribution systems.
Smart Grid Communication for economical E-Mobility
In smart grid, smart energy network depends upon
comprehensive communication with integrated charging
stations. The communication with the smart grid is
incessantly measured and controlled through an IP-based
connection. It additionally permits load compensation with
the assistance of interconnecting charging stations.
Additionally, vehicle-to-grid communication makes it
potential to integrate special charge models and supply new
services. Moreover, in future the vehicles connected to the
smart grid unit expected to perform batteries for storing
extra energy as needed.
Rendering ahead with Smart Grid
The move towards a low-carbon society would require
progress in renewable energy production and in e-mobility.
The success of e-mobility is connected to smart grid
development that helps intelligent charging infrastructure
for big scale acceptance of electric vehicles. The
dependency works both ways in which comparable to
massive scale acceptance of e-mobility helps massive scale
infrastructure investments to be profitable.
Functionalities of E-Mobility
There are two different kinds of plug-in electric vehicles,
such as plug-in hybrid vehicle and pure electric vehicle.
Were plug-in hybrid vehicles are equipped with a
combustion engine and pure electric vehicle encompass
pure electric connectivity. The proper electricity-production
drastically reduces CO2 emissions compared to traditional
combustion engine cars. From the perspective of the
electrical grid, people’s habits and daily schedules can
probably cause peak demand at certain times of day, which
may cause electricity network congestion or voltages below
normal.
Revolutionary Trends of Electrical Grid
In an electrical grid, the energy system becomes
progressively relied on renewable energy sources. The
wants to the electrical grid are ever-changing with latest
trends. The alternative energy is generally non-controllable,
suburbanized and unsteady. E-mobility brings purposeful
technology which reinforces the transportation medium and
efficient method.
April 201936
E-Mobility & Smart Grid
Flexible property of E-Mobility
E-mobility may be a versatile electrical transportation
medium immensely capturing client demands. The
flexibility of e-mobility helps to reduce costs of network
investments and electricity bills with grid operators. The
network has the flexibility to deal with worst case situation.
It additionally reduces energy and absorbs excessive energy
generation, and additionally things and voltage issues.
Nissan Integrates E-Mobility with Smart Grid
The well-known automobile brand, Nissan is introducing its
own electronic vehicle or e-mobility vehicle with smart grid
technology. Nissan additionally proposes to introduce
technology and business ties between electric driving and
smart grid. Moreover, Nissan is on the point of introducing
energy storage for a vehicle for domestic usage supported
second-life batteries. Nissan’s is aiming to provide
concerning one hundred electric vehicle charging stations
for each non-public and business purpose. The automotive
users are ready to offer the battery capacity to vehicles and
to create energy for grid. Hence, Nissan drives its
e-mobility vehicles effectively with unified consumer
experience.
Confronting Future with E-Mobility
The future of electric vehicles is remodeling within the field
of energy and quality happening in the fields of energy and
quality. E-mobility is influenced by market factors and
forthcoming trends that are nearly unbeatable. The
conjunction of e-mobility and smart grid is a chance for
many automobile industries. Through automobile,
businesses have many possibilities to head in the market.
Henceforth, e-mobility delivers significant solutions to
automobile industry comprises with a smart grid. It’s a
revolutionary step towards automobile segmentation
comprises with electric transport mobility solutions.
April 2019 37
BEYOND
AUTOMATION:
AI powered Autonomous
Factories of the Future
Rise of the industrial robots in 1980s led to a
major evolution of Henry Ford’s assembly line
concept. Routine tasks that were being handled
by factory workers started to be performed by robots with
greater accuracy and efficiency. With the spread of
device-to-device communication and IoT protocols,
robots started taking a serious amount of responsibility
from factory workers. This movement was initially led by
th
German high tech firms that branded this shift as the 4
industrial revolution. On the opposite side, there was
China, taking advantage of their access to low cost
human labour as an alternative to automation. Very
recently, a few years ago, China flipped their strategy 180
degrees, becoming the biggest advocate of automation by
starting to invest aggressively on buying robots and
developing their own robotics know-how led by
government initiatives. So the technology won. There is
no question about the need for automation anymore and
major manufacturing companies, including the ones in
China, Germany and rest of the world are racing to
automate their industrial processes to increase
productivity.
Everything that can be automated will be
automated, according to Zuboff’s law.
However, some things are more difficult
to be automated than other things.
Those are non-repetitive tasks which
require higher level of cognition and
ability to adapt into unknown
conditions. These tasks can be
defined as the last mile in factory
automation. Tesla, the electric car
manufacturer, was recently
criticized by analysts for
automating their assembly line
more than necessary. The
reason of the criticism was the
fact that the cost of
automation exceeded the cost
of a human led assembly
Daghan Cam
Co-founder & CEO
Ai Build
April 201938
Mentor’s Standpoint
line. This may be a valid argument for
today but the solution should be found
in increasing the bar for commercially
viable automation and not by going
back to lower levels of automation.
So if we are moving towards full
automation and lights-out
manufacturing, how can the last mile
in factories be automated without
overspending and over engineering?
Autonomy seems to be the answer,
therefore Artificial Intelligence…
There is a slight but important
difference between Automation and
Autonomy. Autonomy is the state of
being able to make independent
decisions in situations that were not
experienced before. By definition,
autonomous systems are always
automated, but the other way around is
not always the case. A system may be
fully automated but not autonomous.
“Blind Automation” is the term we use
for this category.
Systems that are blindly automated are
based on hard coded rules, as in expert
systems, and they tend to be very
difficult to be reconfigured if the
conditions or requirements change over
time. Autonomous systems, in contrast,
generalize the rules for decision
making in different scenarios by
allowing a higher level of abstraction
in their programming.
For example, in the blind automation
scenario, a robot may be programmed
to go to coordinates x, y, z in order to
pick up an object. This will work
without problems as long as the object
is found precisely at coordinates x, y, z.
However, if for any reason the object is
positioned at a slightly different
location, the robot will still go to x, y,
z, fail to pick the object up and
continue executing the rest of its
commands without noticing this
problem. Eventually every step
subsequent to this failure will also fail.
A better strategy for performing the
same task, is using a robot with vision
sensors, and programming it to go to
the object’s position (as a variable) to
pick it up. Regardless of where the
object is positioned, robot will localize
it using its sensors and successfully
pick it up. This difference between the
two programming paradigms; “go to x,
y, z” and “go to an object’s position”
makes a big difference in making the
system less prone to making mistakes
in unexpected conditions which is
crucial for last mile factory
automation.
Robots making hundreds of decisions
every second and receiving hundreds
of measurements from the environment
and from other devices also require
massive computation and storage
capabilities. Despite the popularity of
cloud computing in most applications
today, a decentralized compute power
is necessary for most robotic
applications and for IoT devices in
general. The throughput between the
edge and the cloud through internet
connectivity is simply not enough to
process all data generated by sensors
and make sensible decisions in real-
time. So edge computing, or fog
computing - dedicated servers on
premise as a layer between individual
devices and the cloud - will likely be
the norm in autonomous factories of
the future unless we experience a
breakthrough in science that leads to
infinitely fast and reliable internet
connectivity. However unlike compute
power, storage of important data, that
is filtered on the edge, should be
centralized in order to achieve the best
decision making models at every
location.
As a summary, a few conclusions and
predictions about the future are:
Ÿ We are moving towards an
autonomous black-box factory
model where the factory robots are
operated by themselves without
human intervention.
Ÿ These factories will be powered by
the data that is generated by
themselves and their productivity
will increase over time exceeding
human performance in every
process involved in manufacturing.
Ÿ Factories will compute on-premise /
on-edge and they will push
important data to cloud for
benefiting from a shared pool of
data with other factories.
www.ai-build.com
In this scenario where robots make
autonomous decisions by using real-
time sensor data, a feedback loop is
established between physical and
digital environments. The constant
flow of information from physical to
digital and vice versa create immense
amounts of structured data which is the
fuel for AI powered autonomous
factories of the future. Such action-
measurement-action strategies allow
the systems to self-improve over time,
creating a data network effect in
manufacturing. The more one process
is executed, the more efficient it will
get. This allows super-human
performance in almost every domain
given enough data.
Daghan Cam is the Co-founder
and CEO of Ai Build, a London
based startup developing
Artificial Intelligence and
Robotics technologies for the
construction industry. He is also
a visiting lecturer at University
College London doing research
on robotic fabrication, large scale
3d printing and parallel
algorithms with GPU computing.
His work focuses on developing
intelligence for automating
complex tasks in design and
manufacturing by using
computer vision and machine
learning techniques.
About the Author
April 2019 39
The 10 best automotive franchises to open 2019
The 10 best automotive franchises to open 2019
The 10 best automotive franchises to open 2019

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The 10 best automotive franchises to open 2019

  • 1. April 2019 www.insightssuccess.com F R A N C H I S E S The 10Best to Open, 2019 E-mobility & SmartGrid E-Mobility: Pioneering Transportation with Smart Grid A u t o m o t i ve VOL - 04 ISSUE - 03 Editor’s Desk Automobile Brand Slogans: A Line Says It All!
  • 2.
  • 3.
  • 4. E t was 1908, when Henry Ford successfully started the production of the first Model T. Since then, there was no Ilooking back for the company, it sold around 15 million Model T cars. Soon the production run of the Model T became one of the longest in the history until VW Beetle surpassed it in 1972. Since 1908, the automotive technology has evolved by multiple folds. Nowadays we can buy cars that can be driven around without any human input, fuel efficient, powered by alternative energy etc. Tesla is a very well-known badge when it comes to the fuel efficient and self-drive cars. With the release of few electric and hybrid vehicles that can be driven around more than hundreds of miles in a single charge Tesla kick-started the green revolution in the sector. However, due to the high production costs, Teslas were dream for many people around the world. Thanks to a bunch of other manufacturers like Kia, Toyota, Hyundai, Nissan and others, electric vehicles are becoming more and more affordable with each passing days. As per various researches, by 2030 United States will see 20%-25% electric vehicles in its freeways. On the other hand, autonomous driving technology has become a rage nowadays. However, while organizations like Google and others are testing this technology on open roads, still we are quite a few miles away from widely adopting fully self-driven cars. Organizations like Volvo are equipping their cars with semi-autonomous technology, which includes blind spot warning, break assist, lane keep assist etc. Driving towards fully Automated Future
  • 5. Like any other industry, AI and Machine Learning are playing a big role in the automotive industry. Slowly manufacturers are integrating AI and ML in order to automate the process of setting up a vehicle. Nowadays, vehicles can also be connected to smart devices and can take voice commands, changing the user interface. Predictive technology also informs if the vehicle needs any service or of any safety hazards. So, with great enthusiasm Insights Success has shortlisted, “The 10 Best Automotive Franchise to Open in 2019”, who are redefining the automotive industry with their innovative solutions. In this issue we have Green Shine, which is committed to providing vehicle owners with high-end products and services, Green Shine strives daily to conserve water, eliminate contaminated runoff, and protect natural resources, while exceeding customer expectations; Tommy’s Express Car Wash, which was built on 50 years of car washing experience, beginning with a single car wash in Holland, Michigan in 1969; Velofix, who provides a consistent, premium service experience direct to the customer allowing the customer to Save Time. Ride More. Why to own your temporary requirements, when they are available on lease? “ “ Kaustav Roy
  • 6. Maestro’s Insights The Revolution of our Roads: Driving the UK to zero carbon transportation 10 24 34 38 Ar cles Emission Regula ons A Sustainable Shi 16 Editor’s Desk Automobile Brand Slogans: A Line Says It All! 26 Recharging Environment Driving Towards a Greener and Cleaner Environment 32 E-Mobility & Smart Grid E-Mobility: Pioneering Transporta on with Smart Grid 36 Expert’s ViewPoint The Rise of EV’s – A Curse or a Blessing? Maestro’s Perspective Choosing the Right Translator for Internationalization Mentor’s Standpoint BEYOND AUTOMATION: AI powered Autonomous Factories of the Future
  • 7. Contents Green Shine: An Ecofriendly Approach in Automobiles Tommy's Express: Delivering Exemplary Car Washing Experiences Velox: Do What You Love…Ride! 14 22 30
  • 8.
  • 9. sales@insightssuccess.com April, 2019 Editor-in-Chief Co-designerSenior Sales Manager Business Development Manager Marketing Manager Technical Head Technical Specialist Digital Marketing Manager Research Analyst Database Management Technology Consultant Pooja M. Bansal Managing Editor Anish Miller Executive Editor Kaustav Roy Assistant Editors Jenny Fernandes Rohit Chaturvedi Visualizer David King Art & Design Director Amol Kamble Associate Designer Shubham Mahadik Passi D. Peter Collins John Matthew Sales Executives David, Kevin, Mark, Avinash Business Development Executives Steve, Joe, Alan, AnupJacob Smile Aditya Marry D'Souza SME-SMO Executive Prashant Chevale Patrick James Circulation Manager Robert Brown Stella Andrew David Stokes Poonam Mahajan Co-designer Copyright © 2019 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Insights Success Media and Technology Pvt. Ltd. Off. No. 22 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in
  • 10. Address : Country :City : State : Zip : Global Subscription Date :Name : Telephone : Email : READ IT FIRST Never Miss an Issue Yes I would like to subscribe to Insights uccess Magazine., S SUBSCRIBE T O D A Y Che should be drawn in favor of:ck INSIGHTS SUCCESS MEDIA TECH LLC Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone (614)-602-1754,(302)-319-9947: Email: info@insightssuccess.com For Subscription: www.insightssuccess.com CORPORATE OFFICE
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  • 12. Green number plates for electric vehicles. Zero Emissions Zone trials. Grants for any employer installing EV charge points. Ideas and initiatives for boosting the adoption of electric vehicles (EVs) have accelerated recently, in an effort to make electric vehicles the norm rather than the exception on UK roads. In September, Theresa May announced further support for the industry at the very first Zero Emission Vehicle Summit, outlining a plan to ensure Britain “leads from the front” in the widespread adoption of electric vehicles, committing £106m in funding for research and development into EV technology. She also elaborated on the 2040 target to make all manufactured cars emission-free, saying that this should be reflected in all cars on the road just ten years later. Government backing This government’s commitment to electric vehicles is being matched by an increase in interest from drivers, as the perceived hurdles - including the initial cost of switching to an electric car, and the mile range compared to traditional petrol and diesel cars - are being cleared. Last month EVs accounted for one in every 12 new cars purchased in the UK. That’s been attributed to a number of factors, including the availability of a range of cars that do at least 150 miles on a single charge, EV drivers are reducing their fuel spend by 90%, and Fiona Howarth, CEO of Octopus Electric Vehicles, Biography Fiona leads the Octopus Electric Vehicle business - a start-up from Octopus Energy. With a passion for renewable energy, fantastic cars and using tech to create great customer experiences, this is absolutely Fiona’s dream job! Having studied Engineering at Oxford University, she spent her early career at Dyson and BMW - developing efficient motors and hydrogen powered cars. She then went on to work with major energy companies and government while at Bain & Company, before joining British Connected Homes start up AlertMe. A move to British Gas, saw her take Hive, by British Gas, from a tech pilot to a household name that today has more than one million customers. “Octopus EV is offering the electric vehicle equivalent of Sweden’s famous baby box,” says Octopus Electric Vehicles CEO Fiona Howarth About the Author The Revolution of our Roads Driving the UK to zero carbon transportation April 201910 Maestro’s Insights
  • 13. with an increase in the number and visibility of charge points and a decrease in the cost of the electric vehicles themselves. There’s also been better proof of the environmental impact of EVs, such as a recent European Climate Foundation- commissioned report which found that EVs emit half the CO2 emissions of a petrol or diesel car through the course of their lifetime, and the overall effect has now been shown to be positive. A new breed of EV One company is on a mission to help drive the adoption of electric vehicles. Octopus Electric Vehicles is pioneering an ‘EV bundle’ which will give drivers everything they need to make the switch, for one monthly price. The innovation has come from energy supplier Octopus Energy, which is driven by a mission ‘to make buying energy as easy as buying cornflakes’. Similarly, the team at Octopus EV wants to help to make the switch to EV as easy as possible, for as many people as possible. CEO of Octopus Electric Vehicles, Fiona Howarth says: “For us, the EV journey begins long before we start talking about leasing options and charge point installation. There’s a big education job to do - many people still believe that they’ll need to stop every few miles to recharge and that the range of models is limited. Our Drive Day roadshow has proved enormously popular, touring the country and letting people come and see the cars for themselves, as well as question EV experts about exactly how it all works” These events have not only demonstrated the massive leap forward that the industry has taken in the past few years, but also provided people with a chance to test drive the latest models. From the sporty BMW i3 to the family friendly Nissan LEAF, the cars have been carefully selected as the best EVs on the market, with each offering at least 150 miles of driving per charge. Continues Howarth: “We’ve found that people are often surprised at what an electric car can do. I think there’s a general misconception that the technology and the pricing has stayed largely the same since EVs came to market a few years ago, whereas in fact today’s electric car is almost unrecognisable from its older incarnation, and a hell of a lot cheaper. Battery costs came down 80% in six years – unlocking a better range of electric vehicles at a fraction of the cost.” All-in-one EV solution After education, the challenge has been how to best help customers with the changes needed to go electric. Here, Octopus Electric Vehicles is pioneering adoption with their ‘EV bundle’. “We’re offering the electric vehicle equivalent of Sweden’s famous baby box, giving the driver everything they need to make the switch” says Howarth “and unlike babies, our vehicles come with instructions!” Fiona Howarth CEO Octopus Electric Vehicles April 2019 11
  • 14. As well as the monthly lease of an electric vehicle, Octopus EV organises the installation of a home charge point and smart meter. The monthly lease cost can also include insurance, service and maintenance, as well as help and support for the duration of the contract. There’s even a bespoke electricity tariff, designed specifically with EV drivers in mind. Dubbed Octopus Go, it offers renewable electricity at just 5p/kWh between the hours of 12.30am and 4.30am, allowing people to charge their cars for just a fraction of the daytime cost for 70% less than a standard variable tariff from a Big 6 supplier. Octopus EV has also partnered with myenergi, to offer the innovative Zappi charge point, which automates charging to take advantage of these prices. Octopus can arrange the installation of the Zappi via trusted installers that can help unlock the £500 home charge point grant from the government. This world-first tariff is possible thanks to Octopus EV’s relationship with Octopus Energy. The supplier is already taking advantage of the potential of smart meters with the Agile Octopus tariff, which lets customers see the fluctuations in wholesale energy prices and adjust their usage accordingly. It’s just the beginning of how the company intends to use smart meter technology, which allows them to measure and record electricity usage in real-time and offer cheaper electricity when demand on the grid is low. Fiona Howarth believes this will be a landmark year for electric vehicle adoption in the UK. “Tesla has revolutionised the market and now all other vehicle manufacturers are rapidly bringing their EVs to the market. Think of the switch from analogue phones to smart phones - we’re in a similar transitory phase. If the Government can deliver on their EV plans, and we think they can, the carpark of tomorrow is going to look very different to the gas-guzzling lot of today.” About Powerloop How Vehicle-to-Grid is changing the game Electric vehicles have been criticised for placing more demand on an already overloaded grid. But a consortium of industry experts is hoping that electric vehicles could be the solution to the grid’s capacity issues, rather than a problem. Led by Octopus EV and Octopus Energy, the consortium has won over £3m of funding from Innovate UK (backed by government departments DfT and BEIS) to test the viability of vehicle-to-grid charging on UK roads. The Powerloop project offers EV drivers the chance to help balance demand by supplying the grid with power from their car batteries during the peak hours of 4-7pm, before recharging in the early hours of the morning while demand is lowest. In return for plugging in their cars 12 times a month to supply charge during the evening, Powerloop drivers will get money off their monthly leasing cost. April 201912
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  • 16. Green Shine: An Ecofriendly Approach in Automobiles Everyone has the desire to purchase their dream car. A car enthusiast always wants to keep his/her car in top shape. To maintain cars in the always ready condition, sometimes it takes huge efforts. Every car’s surface is constantly affected by rain, dust, mud and water spots which corrode the paint and metal sheet of the vehicle. Green Shine a US-based eco-friendly car spa company which is effectively preventing cars from losing its beauty. Green Shine is a new concept in auto care. The green and organic market in America is increasingly popular, as evidenced in the growth of Green Shine sales. Therefore, the business idea is to provide a professional environment in which to wash, deep clean, and wax the automobile. The organization has targeted a specific market of individuals who would like to maintain their cars, without going overboard. Inclusive Services Green Shine’s focus always relies on improving its products and services for the benefit of the customers and franchisees. Its products are not only organic and cruelty- free, but they are developed to not leave any stains or scratches in the cars. This eco-friendly process also reduces energy consumption and conserves 95% of the water that other car washes and detailers would waste. With advanced Nano ceramic, the services Green Shine provides are paint restoration, glass, scratch removal, water repellant, and leather and fabric hydration treatment and stain protector. An Inspiring Leader Green shine established with the vision to make a difference in the automobile industry. Juan Sagastume, Founder and President of the Green Shine is a car lover and maintained his own vehicles in pristine condition. Juan Sagastume is a highly driven and positive visionary. Juan believes, leadership can be influential and through Green Shine, his goal is to build leaders. He is constantly developing new methods that can display the company’s full capacity. Juan also has a great fascination for the environment so he ensured that the company didn’t contribute to the chemical usage and immense levels of water waste. He wanted to create a business that centered on maintaining not only vehicles but also the environment we are part of. Improving with Challenges According to Juan, since he was five years old, he was a Tae Kwon Do practitioner. He trained professionally with the Guatemalan national team and the elite Olympic team until he retired at 27. For the most part, his life consisted of training. He spent four years in training for a championship that could have been lost in nine minutes. Essentially, all the training helped him build Green Shine by teaching him how to focus on goals and work hard. According to Juan the selection of staffs is the biggest challenge for him. After working with different people in different locations, he learned that the best people to work with were those who could represent Green Shine all around. Those who embody the company not only share their love for cars and the environment but are also motivated to do their best and exceed customers’ satisfaction. At Green Shine, the focus is on the client’s need and the market. Juan has 15 years of experience that allowed him to V April 201914
  • 17. understand what each sector needs in order to succeed with the company’s current goal and international expansion. This has led him to understand which strategies to implement in order to improve teamwork and communication. Showing the general passion for innovation, Juan brings to the company ideas from his previous experiences and Focusing on how to always be environmental. Exemplifying Novelty Green Shine prides itself on its green car cleaning system. The full line of products was carefully designed to both maximize cleaning power and to be safe for vehicles, humans and the planet. The company conserves 95% of the water in comparison to other carwash businesses. The most sustainable way to create value is to continually invest in capabilities, both as an individuals and organization. In Green Shine, employees are getting trained regularly, which is helping them to develop new techniques and products. This allows arranging the organization in a way that leads to long-term value creation. The main focus of the organization is delivering immaculate services in a short time, creating a powerful guarantee on every service performed, being a social business, creating a memorable culture, and delighting customers by giving them more than what it is expected. Aiming for Get Large Green Shine with its comprehensive services aims to become the number one car detailer in the global market. The company wants to become a synonym of the service it provides. In other words, when people think of car cleaning and detailing, they think Green Shine. Of course, those are big, lofty goals. Disclosing its immediate plans the company is looking to continue its expansion across the United States and the Middle East As well, it is planning to donate a percentage of the profit made by all Green Shine franchises to an environmental cause; such as water sanitation in a developing country. Testimonial from the Clients “I did not have much hope for the paint of my vehicle as well as the interior of it. – The paint was without any shine and full of marks and the interior was really dirty and smelled like something died in it! My car came out fantastic – it looks wonderful! My car smells clean and I will definitely be using your service again and will be recommending you to anyone asking about car detailing! Thank you Juan!” K. S Miami Florida Customer “After using Green Shine guys I will definitely never use any other detailers again. At Green Shine they do so much more than any car cleaners I know. I will recommend Green Shine guys to everyone I know for sure!” – Peter C Atlanta Georgia Customer Our deepest purpose as an organization is giving back to earth while as offering our pristine service to the clients and their vehicles. “ “Juan Sagastume Founder & President April 2019 15
  • 19. ASustainable Shift marketing. This difficult balancing act where they have to enhance their expertise on the account of billions of dollars to be invested, and minimising the pass-on effect to customers, has sparked vigorous discussions in recent times. An industry which has evolved astonishingly with passing time will evidently respond to this universal call towards Sustainable Development Goals (SDGs). Euro Standards, the first and foremost emission regulation ever formulated in the wake of astronomically growing pollution across the globe, were initiated in 1991. On its basis, California Air Resource Board (CARB), a primary institute which governs all emission related rules in US was made. CARB which works in tandem with Environmental Protection Agency (EPAs) is known for its stringent regulations which are adopted by most states in the country. Ultimately, the issue which remains is how are the current automotive companies going to amend Industries in their true essence are the systems driven by technical excellence and customer satisfaction. These two variables are the vital ingredients for any organisation to thrive in this competitive domain. Unfortunately, not all the time these dimensions prove to be absolutely fruitful. Contingencies do strike! The Automotive sector is no exception to that. One such history-defining challenge in the form emission norms had entered into the market back in 90s and its latest version has caused automotive industry to disrupt. Constantly rising air pollution made lawmakers to establish few amendments for restoring the nature’s balance. These amendments or regulations impose constraints in front of the firms making them to upgrade and update their tools. To survive and succeed, automakers need to revise policies and strategies on different fronts including technology, infrastructure, recapitalization and April 2019 17
  • 20. themselves to match these norms and appeal customers without tightening their budget at the same time? Thus, they are analysing keyways to adopting these strict emission norms and not losing their beloved customers as well. 1. Technological Innovations In the history of automobile, many revolutionary changes have been made. Be it the discovery of Spark Ignition or Compression Ignition engines, or the development of Electronic Traction Control system which employed a smooth integration of machine intelligence into mechanical power. In this need of the hour, technical perfection has to stand up once again if automotive industries have to retain their title of change-makers. Thanks to many bright engineering minds, such ideas are kept surfacing which will help to reduce emissions from automobiles and simultaneously enhance fuel efficiency too. Higher mileage eventually helps to achieve lesser vehicular emissions. Mechanisms like Exhaust Gas Recirculation (EGR), Three Way Catalytic converter (TWC), Selective Catalytic Reduction (SCR), Gasoline Direct Injection (GDI), Variable Valve Train (VVT), Continuous Variable Transmission (CVT), Turbochargers, Diesel Particulate Filter (DPF), On-Board Diagnostics with oxygen sensors and transmission-systems-provided-with-many gears can help to trap and reduce Nitrous oxides (NOx), Hydrocarbons(HC), carbon monoxide(CO) and particulate matter (PM). Additionally they have proved their prowess in enhancing mileage, realizing the dream of highly fuel efficient futuristic vehicles with zero or least emissions. One more important aspect of these add-on systems is that they operate with a prerequisite condition of high graded fuel. Fuel quality of present days can hinder the flawless working of above mentioned equipment. Fuel with any amount of sulphur greater than 10 parts-per- million is considered ill-suited for the current infrastructure. Therefore, fuel refineries have to upgrade their machinery to achieve the desired quality. Good news is that Oil Marketing Companies have already gear up the process to upgrade their refinery infrastructure. 2. Down-weighting is the key! Many organisations employ a method where they opt for unconventional size accompanied with lightweight structure to fit in the regulations. For instance, instead of hunk sized SUVs, companies nowadays launch many SUVs having smaller sizes and much lighter in weight. This can give them advantage in two ways. Firstly, with less intrinsic load to propel, vehicles achieve better mileage which is the most appealing factor for many of the buyers. Second thing is, production costs associated with shrunk size vehicles are proportionally smaller, further shrinking the actual cost a consumer has to bear. Needless to say, reduction in size and weight together is merely a dream without materials having desired properties. Fortunately modern material science has blessed us with materials like Carbon fiber, Aluminium Alloy, Magnesium Alloy, Hybrid material and Polymer Composites which not only flaunt their lightweight characteristics but also their durability and wear resistance. 3. Green fuel powered vehicles Automobile fraternity is facing a paramount shift in terms of propelling power as newer, cleaner and cheaper alternatives are being introduced. From its introduction th of SI and CI engines in late 19 century, they are a popular choice among mass and technocrats. But their environmental demerits are slowly pushing them towards extinction. Solar vehicles, electric vehicles, hybrid vehicles and gas powered vehicles can be the solutions for growing environmental pollution and depleting crude oil sources. As a wise has man said, “change is the only permanent thing in this world ”, automakers have no choice than embracing these changes despite of their higher initial cost. However, the advantages it offers are countless and unquestionable. 4. Unorthodox Designs Until now people have used automobiles for connectivity, comfort and the means of carrying goods. Time has come to rethink over our expectations from them since we are employing vehicle designs which serve purposes commonly. An example where a vehicle April 201918
  • 21. widely used for intra-city connectivity is also equipped with larger trunk spaces which could have been avoided helping in reduction of overall weight and size. Dedicated category of vehicles for dedicated purposes employing unique shapes seems a distant dream for now but certainly not impossible. 5. Spread the word! Customers tend to have a problem in paying extra cash unless they know the long-term benefits and payback time of these accessories. A study shows that a EURO VI norm car which costs about $1000 more than its EURO V counterparts retrieves the investment within 2-3 years for enhanced fuel efficiency. Protecting our mother Earth from harmful effects of pollution is a responsibility of every single individual to assure a healthier and greener environment to our future generations. Despite of initial investments which these amendments demand, they are essential for the very existence of this planet. An intensive marketing strategy about making people aware of the benefits received at the core can instil an appreciation of value over cost. This can make the job easier for manufacturers. 6. Credit System: A tool for rectification Credit system is a depository system where if an automaker exceeds standards in early years, it can bank credits to use in future years with stringer standards. An interesting statistics revealed that last year, many automobile giants like Mercedes Benz, Honda could not mitigate the emissions to the level drafted by regulatory agencies. However, thanks to their previous years' credit points, they could manage to surpass the benchmark. Some experts even call this credit score mechanism a daunting loophole which is compromising the serious efforts of environmental protection. However, while tightening the grip on vehicle pollutants, stricter emission standards like EURO VI, CARB and BS VI had to provide a breathing space for organisations. Entrepreneurs can exploit this situation to some extent in case they fall marginally short of meeting the norms. 7. Lower profits with higher number of customers A prime hurdle while employing these technical modifications is that their cost is undoubtedly reflected in increased vehicle prices. This can discourage people from purchasing new automobiles resulting overall slowdown of the industry. After all, people pay vehicle producers for horsepower and not for environmental protection. That being said, we should also face the reality check where bearing the whole cost isn’t possible for any organisation. So, passing it on to the customers is the only way manufacturers have. But a chunk of those costs can be swallowed by lowering the profit margins. This strategy can make businesses survive without losing their customers. Undoubtedly, emission regulations are the need of the hour with millions of vehicles rolling out in the market worsening the pollution issue globally. Conforming to them is of prime importance when considering the noble virtues of the efforts making this planet a better place to live. But succeeding and surviving in this transiently modifying world of connectivity, automobile industry has to adopt some changes and strategies. An industry with a history of marvellous inventions and a potential to shape the future will surely be on the driving seat while experiencing this sustainable awakening. April 2019 19
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  • 24. Tommy's Express:Delivering Exemplary Car Washing Experiences C ars are one of the most valuable assets people are concerned about. They spend a lot of time tending to its maintenance needs. And, the essential thing they consider a priority is the cleanliness of their car, as it is a low cost way to protect value and maintain appearance. Considering all these factors, Tommy’s Express felt the need to provide exemplary car wash services, and thus commenced with a single car wash outlet in Holland, Michigan in 1969. Tommy’s Express has been in the business of building the best systems and processes to create outstanding car washes for 50 years. There are currently 7 corporate stores with an 8th breaking ground in 2019. 20 years ago, the company began an innovative equipment and building company, which has since built and/or equipped hundreds of car washes around the world. In 2016, they launched the Tommy’s Express Car Wash Franchise business, which currently has dozens of stores open or under construction, with well over one hundred in development. Customized Offerings Tommy’s Express has got the tools and the expertise to keep its customer’s car clean, inside and out. Its wash packages include customized services, which enables customers to pay for the services they want. As front- runners in the car wash industry, its facilities use the most modern equipment to ensure a clean car including the round arch design tunnel systems, Tommy Transporter Belt conveyer system, and its easy chem detergent management system. Besides these features, the company also has the Tommy Club app-based membership club for its customers. Users can download the Tommy’s Express app on their mobile devices and select their wash package and monthly payment options. In addition, its license plate Ryan Essenburg Co-owner & President April 201922
  • 25. recognition software automatically matches their vehicle to their account. The cameras positioned behind their vehicle scan their license plate and detect the license plate number in seconds. The Lead Visionary Ryan Essenburg is the Co-owner and President of Tommy’s Express. Ryan began his love of car washing as a young child spending time at work with his father. In college he began dreaming of a new car wash building design, which paved the way to the current wash design and building model. He is considered a leading expert in the car wash industry and is a featured speaker at conventions. He continues to be the lead visionary for the company, with a keen understanding of every aspect of the wash and business processes. Ryan’s sister, Mandi, manages the corporate stores and was recently awarded Small Business Person of the Year by the local Chamber of Commerce. Industry-leading Innovation Tommy’s Express is a family owned business and has been operation for 50 years. It has evolved as an industry-leading innovator through its exceptional facilities including energy-efficient wash equipment, iconic design, water reclamation systems, perfect layout, open concept, POD system, and dual house vacuums. In the year 2017, it set a record of 515,000 cars through a single tunnel express wash. Apart from this record, its unmatched marketing practices make the company standout from its competitors. Besides, Tommy Express also provides world class training in car wash management. Committed to Second-to-none Guest Experience Since the inception of Tommy’s Express, the Essenburg family has been committed to a second-to-none guest experience. The company believes that a car wash is not just about a clean car, but is about helping every guest leave with improved self-identity and confidence. Simply put, we all feel better about ourselves when driving a clean car. The company is committed to providing that experience in the most effective, enjoyable, and efficient way possible. Tommy’s Express sees itself as the stand alone leader in car washing in the near future. The company is dedicated to being the fastest growing and most well run car wash operation in the United States and beyond. Online Reviews “Awesome staff, very friendly. Also, the line moves very fast and the works wash is the best!” “Awesome staff.. and outstanding deals.. free unlimited vacuums!! My absolute favorite carwash!” “The Works wash package is what I decided to get knowing my car’s body, wheels, and tires will look shiny after the wash just like it did when I drove it off the New Car lot. The person in the vacuum area approached me to ensure my wash exceeded my expectations! It was completely unexpected for I noticed she was cleaning out the trash bins. What great customer service at a car wash?! I’ll be signing up my family’s vehicles!” “We LOVE Tommy’s Express! We have an unlimited wash membership and we can go through the wash daily if we want! I work in construction and I like to keep my truck clean. THIS IS THE BEST! I always have the nicest truck on site because I can wash as much as I want. Highly suggest.” Committed to a never-ending pursuit of excellence. “ V April 2019 23
  • 26. Every week there is yet again a new big natural disaster or influence of climate change hitting us. The voices are swelling towards taking faster and more tangible actions towards a decarbonized energy system to hopefully not get to an un-changeable and very costly tipping point in our global eco- system. Green energy production “plants” are increasing and the way the underlying economics of the energy system works this is pushing out more and more stable base-loads like gas and nuclear which in turn increases the volatility of the system. System failures and lack of power at some points in time where not known in the Western world already quite a long time but are now coming back. On the consumption side EVs are at a rise too and predictions are adjusted every quarter to higher percentages of total car sales and each time earlier in time and with more OEMs providing more models. Soon we will hit the point that EVs are from a total cost of ownership better than their competitive “fuel brothers”, but the true inflection point will come when the purchase price parity is hit on the common car-model types. At that time also the range anxiety will have been taken away with most people due to higher electrical battery capacities, more abundant available (semi and fast) charging points and in general good feedback from the earlier adopters. However with the increasing grid/power problems the general public also starts thinking that EV’s are a bad evolution because “we already have electrical energy problems now”. It is fundamentally important that these voices are informed well about the reality and the positive effects EV can have and thus don’t hamper growth of EV due to half information/knowledge. The Rise of EV’s – A Curse or a Blessing? Stefan Lodeweyckx Founder & CEO Enervalis April 201924 Expert’s ViewPoint
  • 27. To start off, the current EV penetration is so small that the energy usage is marginal in comparison with an overall country’s usage. Looking at the mid-term (2030) would give lead to an overall modest % of EVs (100+ Millions worldwide) which would still only on average consume 4-6% of the overall electrical production which again is a marginal step-up of what we have now. So far seemingly no issue but here looms the real danger … electrical grids need to be in balance and a key balance period on EU level is 15min in which supply and demand need to be in equilibrium. One can easily imagine that if worst case all EVs would charge at the same time there can be a significant increase in energy need on 15 minute level. This relates to typical human/societal group behavior and e.g. the current approximate 1million + EVs can realistically give lead to 1,2GW of instantaneous power need. This equates to about 3-4 gas fired power plants or nearly 2 nuclear power plants. As an analogy a country like Belgium on average would need about 8-10GW of power and thus if all these EVs would be concentrated on that single country one can easily see that this causes a significant problem. Coming back on the 2030 targets, the 100 million+ EVs would pose an average 10% extra power requirement which is also not insignificant anymore, but overall there are no real national level issues to be expected the next 10+ years with the EV introduction. The real shorter-term issues will (and are already) arise within concentrated EV deployments (e.g. a group of 100 houses with 5-10 EVs can worst case already impact the power peeks up to 20% which is the danger-zone of typical dimensioned normal low-voltage network). Here smart EV charging technology can become a blessing to spread out the charging process over a longer period such that the local grid nearly does not see any power issue and hence again no issues are expected because the increased energy demand is relatively low. Another value is that these EV-drivers typically work for employers which are becoming increasingly aware of the need for sustainability and also have solar panels on their business’ roof which with smart charging technology again can be absorbed nearly fully avoiding peek-injection of the solar panels and lowering the charging costs by means of a lower cost of own produced green energy versus net-energy. Finally imagine that all the above mentioned 1M+ EVs in EU would be bi-directional and thus would be able to also provide the network of energy when there are high periods of need of energy during short periods of time. This situation does realistically occur (recall more volatility on the green production side) and at that point in time the EVs could avoid the need to use 3-4 gas-fired power-plants which more and more are still kept alive for these short imbalance periods. This would save 100’s of millions of euros only of these type of power plants using latent available EV batteries. This seems far off, but currently in small scale it is already running in projects fully automatically proving the viability of advanced AI technology to perform this type of charging without discomforting the EV driver who needs to get to his next location. To summarize, EVs are not at all a curse for the electrical grid, but rather a blessing when combined with advanced smart EV charging algorithms. The result will be a more stable, greener and cost-effective energy grid which is what we are striving for, so let’s all embrace and positively stimulate the EV growth to help save our planet and make a better world for our children. Stefan Lodeweyckx, Founder & CEO of Enervalis is an internationally experienced and an all-encompassing manager in the technology sector with hands- on and managerial knowledge ranging from start-ups, business development, engineering, operations, change to customer service and product/project/people management/planning. His professional experience is endorsed by a solid educational blend of engineering and business degrees (MSc/MBA). Apart from being the Co-founder of Ego-LogiQ, which focuses on the mental aspect of individuals to increase their personal and professional performance, Stefan’s Enervalis is a high tech start-up company which provides smart grid software, service and solutions. He is also the Managing Director at Ubisin, a consultancy rm in the high-tech sector on various domains such as business development, project and product management, strategy, and overall management. About the Author April 2019 25
  • 28. A Line Says It All! A company. It is a short set of words which delivers a memorable phrase about a brand’s core values. It is evident that a portion of crowd gets attracted towards a particular brand because of the brand’s creative catchphrase. So here are taglines of few globally famous car-making brands. Ÿ Aston Martin: Power, Beauty and Soul. The slogan of this British cultural icon perfectly personifies its incredible products. Power for performance, beauty for aesthetics and soul, reflects the company’s determination to strive for excellence. Ÿ Audi: Vorsprung durch Technik (Being ahead through technology). This German stalwart has kept it very simple and to the point, focussing more on technical perfection. However, people are also fond of its state-of-the-art designs. Ÿ BMW: Sheer Driving Pleasure. Bayerische Motoren Werke or BMW is one of the leaders of the luxury car market. This Germany based giant has shifted to this catchphrase from its classical one i.e. The Ultimate Driving Machine, both showing its outlook in this segment. Ÿ Ferrari: We are the competition. Ÿ This power packed machine manufacturer overtly expresses dominance through its tagline, setting the benchmark to a level difficult to reach. Ÿ Ford: Go Further Ÿ This US legend has set a slogan not only for customers but also for itself, inspiring to keep moving forward. Ÿ Jaguar: The Art of Performance. People love cars. To be honest, they are mad about them. Cars are the spellbinding aspect of the vastly spread automobile industry. They are the mixture of poise and aggression reflecting your personality traits. As Alexandra Paul said, “The cars we drive say a lot about us.” Therefore everyone is so individualistic about the choices and the brands they opt for. Thanks to some auto-makers, the standards of car-making have been raised so high that for fulfilling customers’ expectations, companies need to be top-notch in Performance, Aesthetics and Service (PAS). Any company meeting these norms will definitely be the customers’ favourite. Certainly, ‘PAS’ parameters are the most important ones, but one cannot deny the fascination of a catchy tagline any automobile brand possesses. A tagline or a catchphrase reflects the ideology and vision of the utomobile Brand Slogans April 201926 Editor’s Desk
  • 29. Jaguar, known for its powerful and elegant cars, has exactly resonated this ideology with its tagline, crafting a beautiful blend of performance and beauty. However, many of the Jaguar lovers admire its previous catchphrase, Grace.Space.Pace. Ÿ Lamborghini: We’re not supercars. We’re Lamborghini. The ’Automobili Lamborghini’ has made this Italian brand, a worldwide phenomenon when it comes to supercars and luxury SUVs. Previously, it had a classical slogan stating, Follow your ears. Ÿ Lexus: Experience Amazing. This luxury vehicle division of Toyota has truly conveyed its opulence through this catchphrase. Witnessing its marvellous cars is an amazing experience. Ÿ Mercedes-Benz: The Best or Nothing. Probably the true leader of the luxury cars segment, Mercedes flaunts its superiority through this incredible tagline replicating its passion about perfection. Ÿ Nissan: Innovation That Excites. This prominent automobile brand from the land of rising Sun recently shifted from its vintage slogan Shift to the aforesaid newly introduced one. Ÿ Porsche: There Is No Substitute. Thanks to this creative marketing catchphrase, people don’t need any explanations. If you want to be unique and different, you have no alternative than a Porsche. Ÿ Renault: Passion for Life. Renault’s newly launched slogan replacing the previous Drive The Change brought a bright, modern take on its historic virtues resonating spirit of automotive revolution. Ÿ Toyota: Let’s Go Places. A world leader in automotive production, Toyota is probably the only company having hundreds of taglines, different for different countries. Its US domain slogan Let’s Go Places is among the most popular ones sharing the honour with taglines like Start Your Impossible and Quality Revolution. Ÿ Volkswagen: Das Auto(The Car). This gigantic German group is well known for its perfectly crafted and engineered vehicles. Historical ‘The Car’ slogan could be the only catchphrase that could portray Volkswagen’s vastness. Ÿ Volvo: For Life. This Swedish automaker through its slogan has expressed two important elements of the brand; loyalty for life and safety of life. Needless to say, this makes it one of the best taglines ever created. After reading all these creatively crafted taglines, one can easily get an idea of how powerful of a marketing tool they can prove to be. After all, influencing someone’s choices isn’t an easy job. In this world of advertisement, many claim that along with performance, aesthetics and service you need to have incredible marketing tools like that of brand slogans. Without these it is really hard to draw the attention of customers who are equipped with vast number of choices nowadays. Certainly, in this regard, taglines have proved their importance and comprehensiveness. April 2019 27
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  • 32. Velox: Do What You Love…Ride! Have you ever been in a situation where your bike needs an immediate repair or service or any cure for that matter, and you don’t have enough time to visit a regular shop where your bike can be repaired. Don’t know about you, I have faced this issue number of times, be it laziness or any other reason sometimes it become quite a cumbersome job to leave my bike to a store from where I will have to pick it up after few days. Meanwhile during this period I have to live my life without the bike, which disturbs my normal routine. It is absolutely fine with me but it may not be for many people that need bike for their day- to-day travelling. With a vision to eradicate this problem Vancouver based Velofix came into existence. Since its inception, the organization has disrupted the way consumers service and buy their bikes. The company is unique with its mobile concept in the industry that still depends on brick and mortar shops for service and delivery of bikes. Thanks to its innovative idea and its worth, currently velofix has corporate clients like Microsoft, Google, Tesla, Facebook and Starbucks. Cycling without any Worry When it comes to providing service, velofix offers wide range of services including: · Last Mile Delivery and Bike Building: The professionally trained and certified mechanics of velofix provides delivery onsite bike building services for every type of bike. Whether your need a bike building for a road, mountain, triathlon, city, electric or kids bike, velofix got you covered. · Road, Tri and Cyclocross Services: It doesn’t matter if you are a beginner, or an elite cyclist who competes in races, triathlon, or occasionally participates in a Gran Fondo velofix is always there for help. · Mountain Bike Services: If you like to ride your bike through trails, the safety of your bike becomes a major concern. velofix also has a service package for your mountain bike, which will fit your diverse needs perfectly. · Commuter Bike Service: Currently, many people around the world use bikes as a primary mode of transport. If you are one amongst them, then don’t worry velofix is there to V April 201930
  • 33. make sure your bike stays in perfect condition in order to get you from point A to point B. · À la Carte Bike Services: The organization also provides all-inclusive À la Carte Bike Services that includes almost every service mentioned in previous packages. · Bike Rental: velofix is slowly planning to launch its bike rental services in multiple cities. However, for now it is only available at velofix Kona. · Bike Fittings: The organization also wants to make sure that your bike is properly fitted so you can enjoy your ride · Bike Boxing Services: Going out of town on a trip and don’t want to leave you bike at home? velofix offers rental of bike bags and a bike pack up for travel · Corporate Services: In this case, velofix’s mobile bike shop comes to your office to serve your employees’ bikes. · Fleet Management – velofix offers complete service of your Corporate Bikes Other than all these Bike services, the organization offers Ski and Snowboard Tuning and waxing Cyclist at Heart Back in 2012, Chris Guillemet, Boris Martin and Davide Xausa felt that brick and mortar stores were unable cater the growing needs of cyclists. Hence, they set out to create a Mobile Bike Shop. Chris already had the much needed management expertise gained through various companies. Davide Xausa provided with all his financial expertise and Boris brought the bike industry expertise Dedicated to their vision they started in Vancouver, which already had much more bike shops per capita than the rest of North America. Their efforts soon transpired into success, and eventually proved that velofix’s model offers the much needed convenience which a brick and mortar shop can’t provide, From launch in 2013 to almost 150 Franchise sold in North America. Building Largest Fleet of Mobile Bike Shops velofix provides a consistent, premium service experience direct to the customer allowing the customer to Save Time and Ride More. The organization has been formed with a core principal of focusing on innovation and looking for alternative ways to deliver a premium customer experience. The organization envisions building the largest fleet of Mobile Bike Shops around the world and plans on expanding its business on a global level. According to velofix, the traditional service model is outdated, inconvenient and not sustainable. As more bikes are purchased online, the demand for a last mile delivery service will increase and consumers will expect service at their home or office. We offer a convenient Mobile Bike Shop experience at your home or ofce. ““ Chris Guillement CEO & Co-founder Davide Xausa President & Co-Founder Boris Martin VP & Co-Founder April 2019 31
  • 34. With the environmental damages from the fossil fuel electrics cars have seen a steep rise in its demand. A growing number of countries, including Netherlands, Japan, Korea, Denmark, Portugal and Spain, have recently set targets on electric vehicles sales. Also countries like UK, France and India are looking to completely shift towards all electric vehicles by the end of 2040. According to petroleum giant BP, global oil demand will witness its peak demand in 2030, which will eventually increase the demand of electric vehicles by quite few folds. When it comes to leading the way with electric and hybrid engines, Norway and China are one of the prominent facilitators. In case of Norway more than half of the new cars sold fall in to this category. China is also a big and a leading market for electric and hybrid engines and power trains. Back in 2017, more than 600000 electric vehicles were sold in China, which was whooping 71% higher than the previous year. So, the question arises, how it will impact the consumers and governments? When it comes to individuals, electric vehicles reduce monthly travelling costs drastically. However, there’s a catch; Driving Towards a Greener and Cleaner Environment April 201932 Recharging Environment
  • 35. electric vehicles come with limited range of fuel efficiency which means one has to plan his/her trip according to route with ample number charging stations. Also electric vehicles are much cheaper to maintain than an internal fuel combustion engine. The impact of electric vehicles on environment is quite clear. More than a quarter of greenhouse gases produced in the United States of America are a result of transportation which eventually contributes to the rising pollution levels. On the other hand, electric vehicles come with no gases and sounds, leading to a clean environment. However, the wide use of electric vehicles also has some demerits if we consider the government’s perspective. Thanks to these vehicles, various governments will lose billions of dollars of revenue from taxes on fossil fuel. So, soon we might have to shell out higher direct or indirect taxes, or the vehicle taxation system could be changed completely. Also, electric cars need 30% lesser time to produce. So, a complete switch to these green vehicles might also lead to reduction of workforce in the automotive industry. Switching to green vehicles would also mean drop in employment levels in petrol bunks, car repair garages, etc. Vehicles are not only going electric, Norway plans to start 1.5 hours short haul flights using electric planes. Also, the aircraft manufacturer company Airbus, engine manufacturer Rolls Royce and Siemens are developing a hybrid model which will probably make its maiden flight as early as 2020. According to a major Swiss bank, by the end of 2025 electric vehicles will account for 14% of total car sales globally. Back in 2017, the figure was just 1%. Also thanks to the rapidly changing market and growing innovation this timeline can eventually shift backwards. As an example, the batteries are constantly getting cheaper and much more efficient. Nowadays one can cover a distance of 1000kms with a single charge. With the improvement in battery technology costs are slowly cutting down and it’s being predicted that the total cost of ownership of an electric vehicle will be on par by 2025. So, it’s all good for the drivers and the owners, who will be able to buy and maintain electric vehicles at reasonable prices. But jobs will be lost, countries that are now thriving due to petroleum will face scarce demands. However, new jobs will be created, and countries which have Lithium deposits may have their chance of success. Above all we will get a planet that is much greener, cleaner and quitter. April 2019 33
  • 36. In the 21st century, the main focus has been making the world more connected, and entrepreneurs are no exception. All entrepreneurs aim at increasing their customer base, and going international is one way to do it. To achieve this, the business world opted to merge with the technological sphere to ensure the physical boundaries from state to state are not a barrier to the exchange of goods and services. The biggest barrier to business over the years has been language. Most entrepreneurs use English on their websites, which is a huge drawback especially to the native language speaking clients. Changing the world can be an impossible task to take up, instead the business world took an adaptive approach through internationalization. Internationalization is the process whereby the producers strategize on products that are acceptable and appealing to people in as many countries as possible. In case the producers have a website, they design it in such a way that people speaking different languages can translate the content on the site to their own language. Transactions done in one’s native language are as personal as it gets. This trail of logic has been backed by studies that show 55% of clients have a preference of online shopping in their local dialect. Using their native language makes the process easier and the producer/seller becomes more trustworthy. That’s a good indication which lets us know that localization helps with business growth, but there’s more to it. Investing on an Enterprise Resource Planning (ERP) system that has the option of localizing language is of benefit to both the entrepreneur and the customers considering that 56% of clients confess to value the use of their local languages more than the price of the product itself! Coming to translations on the website, all the critical contents and documentation should be translated. To get the most accurate and honest translations one has to vet the CHOOSING the RIGHT TRANSLATOR for INTERNATIONALIZATION Rilind Elezaj Digital Marketing Specialist April 201934 Maestro’s Perspective
  • 37. translator and ensure they are familiar with the native language. Investing on the best translation services and translators will help avoid poor translations which lower the business’ level of professionalism. Even the marketing and branding should be localized depending on the culture of the setting. Some holidays and discounts may simply not make sense to the locals. With the right local specialist or translator you will know the kind of marketing and branding that works for the specific community. The specialist will come up with the best translation for the slogan, the best colors and even give tips on the peak and off-peak seasons of that particular community. To get the best translations, ensure that you have the best ERP providers who will make sure the localization details are well taken care of. To achieve all these, one has to ensure they have the best language service provider for their organization. The organization has to consider whether the translator is a native speaker or not, because it will be advantageous if they are natives so that they translate accurately. In case the materials to be translated have a specific format or subject matter that can only be handled by professionals in the area, then specialists must be hired. All translators must provide proof of relevant education or previously translated work to show they are well acquainted with the task and most important they must be within the budget. Other than the hiring issue, the organization has also to consider the number of languages the organization needs to have translated. If the languages are few and the translations minimal then they can get small language service providers like freelancers, but in case the languages are numerous, then it is advisable to use one language service provider. One service provider is also an easy and convenient contact person in doing follow ups unlike dealing with various small service providers. To maintain the brand, one translator is suitable, as all the documents will be written in different languages but in one voice unlike a variety of small service providers who will all be speaking in their different voices and in different languages, in which case the aspect of uniformity will be lost. It is advisable to use one provider who will develop a deep understanding of the business and can be a long-term translator for the organization bringing about consistency and uniformity. To ensure consistency of the multilingual platform, the organization has to ensure they choose the right web control and management solution (WCMS). WCMS enables the ABOUT THE AUTHOR Rilind Elezaj is an experienced a Digital Marketing Specialist with a demonstrated history of working in the marketing and advertising industry. Rilind possesses a strong entrepreneurial mindset and has devoted his career to enhancing the sphere of digital marketing. In his methodological approach, Rilind integrates web development and other digital marketing solutions to create hybrid strategies that bring the best results. organization to manage international websites and ensure they have the capacity to modify the content on local sites. It should also have an automated translation workflow, this will help reduce time wasted when launching new sites within the website. The minute new information is posted, it is translated to all the languages through the service providers. Pseudo-localization is another aspect to look at. Language may have a specific font of writing, or direction of writing. This is sorted out by the pseudo-localization which presents language in its most original form. A fallback location should also be put in place to go back to the original language in case the client speaks a language that is not available. All these features have been brought together to ensure the best localization experience in entrepreneurship wherever one may be and grow the business sector to the highest possible heights, internationally. April 2019 35
  • 38. E-Mobility: Pioneering Transportation with Smart Grid The electric automobile is associated with the integration of transportation, which is resulted according to the customer needs. Customer demands are initiated towards renewable energies in terms of a zero-emission and sustainable mobility. The “Smart Grid” could be a hypothetic methodology with electrically collected from vehicles that run on renewable resources. However, E-mobility consequently specializing in customer demands and build an effective source of energy through mobility. Electro mobility or E-mobility suggests clean and environment-friendly transport through electric vehicles. It conjointly delivers climate-friendly technology with massive growth potential. In the automotive industry, electricity suppliers and government influencers are also pushing e-mobility within the field of standardization. For sequencing to the perfection, utilities and network operators are heavily investing under development of ‘intelligent’ electricity distribution systems. Smart Grid Communication for economical E-Mobility In smart grid, smart energy network depends upon comprehensive communication with integrated charging stations. The communication with the smart grid is incessantly measured and controlled through an IP-based connection. It additionally permits load compensation with the assistance of interconnecting charging stations. Additionally, vehicle-to-grid communication makes it potential to integrate special charge models and supply new services. Moreover, in future the vehicles connected to the smart grid unit expected to perform batteries for storing extra energy as needed. Rendering ahead with Smart Grid The move towards a low-carbon society would require progress in renewable energy production and in e-mobility. The success of e-mobility is connected to smart grid development that helps intelligent charging infrastructure for big scale acceptance of electric vehicles. The dependency works both ways in which comparable to massive scale acceptance of e-mobility helps massive scale infrastructure investments to be profitable. Functionalities of E-Mobility There are two different kinds of plug-in electric vehicles, such as plug-in hybrid vehicle and pure electric vehicle. Were plug-in hybrid vehicles are equipped with a combustion engine and pure electric vehicle encompass pure electric connectivity. The proper electricity-production drastically reduces CO2 emissions compared to traditional combustion engine cars. From the perspective of the electrical grid, people’s habits and daily schedules can probably cause peak demand at certain times of day, which may cause electricity network congestion or voltages below normal. Revolutionary Trends of Electrical Grid In an electrical grid, the energy system becomes progressively relied on renewable energy sources. The wants to the electrical grid are ever-changing with latest trends. The alternative energy is generally non-controllable, suburbanized and unsteady. E-mobility brings purposeful technology which reinforces the transportation medium and efficient method. April 201936 E-Mobility & Smart Grid
  • 39. Flexible property of E-Mobility E-mobility may be a versatile electrical transportation medium immensely capturing client demands. The flexibility of e-mobility helps to reduce costs of network investments and electricity bills with grid operators. The network has the flexibility to deal with worst case situation. It additionally reduces energy and absorbs excessive energy generation, and additionally things and voltage issues. Nissan Integrates E-Mobility with Smart Grid The well-known automobile brand, Nissan is introducing its own electronic vehicle or e-mobility vehicle with smart grid technology. Nissan additionally proposes to introduce technology and business ties between electric driving and smart grid. Moreover, Nissan is on the point of introducing energy storage for a vehicle for domestic usage supported second-life batteries. Nissan’s is aiming to provide concerning one hundred electric vehicle charging stations for each non-public and business purpose. The automotive users are ready to offer the battery capacity to vehicles and to create energy for grid. Hence, Nissan drives its e-mobility vehicles effectively with unified consumer experience. Confronting Future with E-Mobility The future of electric vehicles is remodeling within the field of energy and quality happening in the fields of energy and quality. E-mobility is influenced by market factors and forthcoming trends that are nearly unbeatable. The conjunction of e-mobility and smart grid is a chance for many automobile industries. Through automobile, businesses have many possibilities to head in the market. Henceforth, e-mobility delivers significant solutions to automobile industry comprises with a smart grid. It’s a revolutionary step towards automobile segmentation comprises with electric transport mobility solutions. April 2019 37
  • 40. BEYOND AUTOMATION: AI powered Autonomous Factories of the Future Rise of the industrial robots in 1980s led to a major evolution of Henry Ford’s assembly line concept. Routine tasks that were being handled by factory workers started to be performed by robots with greater accuracy and efficiency. With the spread of device-to-device communication and IoT protocols, robots started taking a serious amount of responsibility from factory workers. This movement was initially led by th German high tech firms that branded this shift as the 4 industrial revolution. On the opposite side, there was China, taking advantage of their access to low cost human labour as an alternative to automation. Very recently, a few years ago, China flipped their strategy 180 degrees, becoming the biggest advocate of automation by starting to invest aggressively on buying robots and developing their own robotics know-how led by government initiatives. So the technology won. There is no question about the need for automation anymore and major manufacturing companies, including the ones in China, Germany and rest of the world are racing to automate their industrial processes to increase productivity. Everything that can be automated will be automated, according to Zuboff’s law. However, some things are more difficult to be automated than other things. Those are non-repetitive tasks which require higher level of cognition and ability to adapt into unknown conditions. These tasks can be defined as the last mile in factory automation. Tesla, the electric car manufacturer, was recently criticized by analysts for automating their assembly line more than necessary. The reason of the criticism was the fact that the cost of automation exceeded the cost of a human led assembly Daghan Cam Co-founder & CEO Ai Build April 201938 Mentor’s Standpoint
  • 41. line. This may be a valid argument for today but the solution should be found in increasing the bar for commercially viable automation and not by going back to lower levels of automation. So if we are moving towards full automation and lights-out manufacturing, how can the last mile in factories be automated without overspending and over engineering? Autonomy seems to be the answer, therefore Artificial Intelligence… There is a slight but important difference between Automation and Autonomy. Autonomy is the state of being able to make independent decisions in situations that were not experienced before. By definition, autonomous systems are always automated, but the other way around is not always the case. A system may be fully automated but not autonomous. “Blind Automation” is the term we use for this category. Systems that are blindly automated are based on hard coded rules, as in expert systems, and they tend to be very difficult to be reconfigured if the conditions or requirements change over time. Autonomous systems, in contrast, generalize the rules for decision making in different scenarios by allowing a higher level of abstraction in their programming. For example, in the blind automation scenario, a robot may be programmed to go to coordinates x, y, z in order to pick up an object. This will work without problems as long as the object is found precisely at coordinates x, y, z. However, if for any reason the object is positioned at a slightly different location, the robot will still go to x, y, z, fail to pick the object up and continue executing the rest of its commands without noticing this problem. Eventually every step subsequent to this failure will also fail. A better strategy for performing the same task, is using a robot with vision sensors, and programming it to go to the object’s position (as a variable) to pick it up. Regardless of where the object is positioned, robot will localize it using its sensors and successfully pick it up. This difference between the two programming paradigms; “go to x, y, z” and “go to an object’s position” makes a big difference in making the system less prone to making mistakes in unexpected conditions which is crucial for last mile factory automation. Robots making hundreds of decisions every second and receiving hundreds of measurements from the environment and from other devices also require massive computation and storage capabilities. Despite the popularity of cloud computing in most applications today, a decentralized compute power is necessary for most robotic applications and for IoT devices in general. The throughput between the edge and the cloud through internet connectivity is simply not enough to process all data generated by sensors and make sensible decisions in real- time. So edge computing, or fog computing - dedicated servers on premise as a layer between individual devices and the cloud - will likely be the norm in autonomous factories of the future unless we experience a breakthrough in science that leads to infinitely fast and reliable internet connectivity. However unlike compute power, storage of important data, that is filtered on the edge, should be centralized in order to achieve the best decision making models at every location. As a summary, a few conclusions and predictions about the future are: Ÿ We are moving towards an autonomous black-box factory model where the factory robots are operated by themselves without human intervention. Ÿ These factories will be powered by the data that is generated by themselves and their productivity will increase over time exceeding human performance in every process involved in manufacturing. Ÿ Factories will compute on-premise / on-edge and they will push important data to cloud for benefiting from a shared pool of data with other factories. www.ai-build.com In this scenario where robots make autonomous decisions by using real- time sensor data, a feedback loop is established between physical and digital environments. The constant flow of information from physical to digital and vice versa create immense amounts of structured data which is the fuel for AI powered autonomous factories of the future. Such action- measurement-action strategies allow the systems to self-improve over time, creating a data network effect in manufacturing. The more one process is executed, the more efficient it will get. This allows super-human performance in almost every domain given enough data. Daghan Cam is the Co-founder and CEO of Ai Build, a London based startup developing Artificial Intelligence and Robotics technologies for the construction industry. He is also a visiting lecturer at University College London doing research on robotic fabrication, large scale 3d printing and parallel algorithms with GPU computing. His work focuses on developing intelligence for automating complex tasks in design and manufacturing by using computer vision and machine learning techniques. About the Author April 2019 39