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Things You Need to Know Before Choosing a
Designer or FF&E Procurement Provider
In today's market, there are many providers of hotel FF&E procurement and
interior design services. How can you find the perfect match for your hotel?
COPYRIGHT & PROPRIETARY – INNVISION HOSPITALITY, INC.
Will the FF&E provider and designer walk
your property with you before starting work?
Will they be available for site visits and follow-up during
your project? After your installation is complete, will they
perform a
punch list walk-through with you?
You are making a big investment. An FF&E procurement
project is a complex undertaking, and having the chance to
meet face-to-face with your design and procurement
consultant is invaluable.
What past experience does the provider
have with your hotel brand?
Does your franchisor recommend them?
Your provider should have extensive knowledge and
expertise working with your brand. In addition, the
corporate brand team should be familiar with the provider's
quality of work.
3
How much money can the provider save
you?
Will they find trusted, quality alternative product sources at
lower costs that meet or exceed brand standards?
Two important measures of value for a purchasing provider
are how hard they are willing to work and how skilled they
are at finding savings.
4
Does the provider have a team of specialists
for each of the turnkey services?
Will you work with a dedicated team for custom design,
purchasing, project management, logistics, installation, and
accounting?
Skilled experts who can serve you throughout all aspects
of the project will keep your headaches and worry to a
minimum so you can focus on running your business.
5
Do vendors recommend the provider?
This is an important clue to provide insight into a provider's
relationships, business practices, behavior, and financial
stability. It may also reveal how much clout a provider will
have with its vendor base for expediting an order or
resolving a product issue.
6Will you have a support coordinator for
logistics?
Will the FF&E provider assign you a dedicated coordinator
responsible for all logistics and transportation, updating
you with timely delivery reports, and replacing any items
damaged during shipment at no additional charge?
Having a dedicated coordinator you can turn to for critical
updates on shipments speeds up the relay process – you
can go directly to the source of the information.
7
Will the provider assign a credit analyst for
your project?
Who will help you expedite the release of orders, manage
project payments, and reconcile your project's accounting?
The value of a dedicated specialist cannot be overstated.
Your credit analyst should begin working with you early in
the FF&E purchasing process taking a proactive approach,
saving you time and money. With the right specialist you
will find answers to your questions and be certain your
accounting needs are being met.
8Do you trust the provider?
You will sleep better at night and your experience will be
much more satisfying if you trust the people with whom
you do business. Before you choose your FF&E partner,
you will need to decide:
Will they do what they say?
Will they protect your best interests?
Are you confident they will honor your partnership in the
FF&E purchasing process?
Because we want to be your FF&E partner, for this project - and the next –
we understand how important trust is to a business relationship. Talk to
Innvision Hospitality today. We are a service-oriented company with a
proven record of excellence throughout the hospitality industry.
www.innvision.net
marketing@innvision.net
(888) 799‐5905
COPYRIGHT & PROPRIETARY – INNVISION HOSPITALITY, INC.

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8 Things You Need to Know Before Choosing a Designer or FF&E Procurement Provider

  • 1. Things You Need to Know Before Choosing a Designer or FF&E Procurement Provider In today's market, there are many providers of hotel FF&E procurement and interior design services. How can you find the perfect match for your hotel? COPYRIGHT & PROPRIETARY – INNVISION HOSPITALITY, INC.
  • 2. Will the FF&E provider and designer walk your property with you before starting work? Will they be available for site visits and follow-up during your project? After your installation is complete, will they perform a punch list walk-through with you? You are making a big investment. An FF&E procurement project is a complex undertaking, and having the chance to meet face-to-face with your design and procurement consultant is invaluable.
  • 3. What past experience does the provider have with your hotel brand? Does your franchisor recommend them? Your provider should have extensive knowledge and expertise working with your brand. In addition, the corporate brand team should be familiar with the provider's quality of work.
  • 4. 3 How much money can the provider save you? Will they find trusted, quality alternative product sources at lower costs that meet or exceed brand standards? Two important measures of value for a purchasing provider are how hard they are willing to work and how skilled they are at finding savings.
  • 5. 4 Does the provider have a team of specialists for each of the turnkey services? Will you work with a dedicated team for custom design, purchasing, project management, logistics, installation, and accounting? Skilled experts who can serve you throughout all aspects of the project will keep your headaches and worry to a minimum so you can focus on running your business.
  • 6. 5 Do vendors recommend the provider? This is an important clue to provide insight into a provider's relationships, business practices, behavior, and financial stability. It may also reveal how much clout a provider will have with its vendor base for expediting an order or resolving a product issue.
  • 7. 6Will you have a support coordinator for logistics? Will the FF&E provider assign you a dedicated coordinator responsible for all logistics and transportation, updating you with timely delivery reports, and replacing any items damaged during shipment at no additional charge? Having a dedicated coordinator you can turn to for critical updates on shipments speeds up the relay process – you can go directly to the source of the information.
  • 8. 7 Will the provider assign a credit analyst for your project? Who will help you expedite the release of orders, manage project payments, and reconcile your project's accounting? The value of a dedicated specialist cannot be overstated. Your credit analyst should begin working with you early in the FF&E purchasing process taking a proactive approach, saving you time and money. With the right specialist you will find answers to your questions and be certain your accounting needs are being met.
  • 9. 8Do you trust the provider? You will sleep better at night and your experience will be much more satisfying if you trust the people with whom you do business. Before you choose your FF&E partner, you will need to decide: Will they do what they say? Will they protect your best interests? Are you confident they will honor your partnership in the FF&E purchasing process?
  • 10. Because we want to be your FF&E partner, for this project - and the next – we understand how important trust is to a business relationship. Talk to Innvision Hospitality today. We are a service-oriented company with a proven record of excellence throughout the hospitality industry. www.innvision.net marketing@innvision.net (888) 799‐5905 COPYRIGHT & PROPRIETARY – INNVISION HOSPITALITY, INC.