3. Schedule
What we will cover in this session…
Tech
Content
Approach
1. Inclusivity
2. Improvement and coaching tools
3. Design - generating ideas
4. Feedback tools
6. Inclusivity
What should we be aware of when hosting sessions online?
Personality types – Introverted, extravert - dependstravert
Learning Styles - VARK
Ability - visual impairment, hearing impairment
Backgrounds – system, experience
Language – acronyms, language
Capacity – does everyone have the right information to collaborate
COVID! – Home + work life
Technology – what do we know we know?
Naming – using rename functions
9. Learning styles
Helping others to learn/understand well
Visual
Utilise graphic organisers such as
charts, graphs, and diagrams.
Redraw your pages from memory.
Replace important words with
symbols or initials.
Highlight important key terms in
corresponding colours.
Aural
Record your summarised notes and listen back
to them.
Talk it out. Have a discussion with others to
expand upon your understanding of a topic.
Reread your notes and/or assignment out loud.
Explain your notes to your peers/colleagues
“aural” learners.
10. Learning styles
Helping others to learn/understand well
Read and Write
Write, write and rewrite your words
and notes.
Reword main ideas and principles
to gain a deeper understanding.
Organize diagrams, charts, and
graphic organizers into statements.
Kinaesthetic
Use real life examples, applications and
case studies in your summary to help with
abstract concepts.
Redo lab experiments or projects.
Utilise pictures and photographs that
illustrate your idea.
Sketchnote.
13. Improvement and Coaching Tools
Reflection
Which improvement and
coaching tools do you
currently use?
14. Improvement and Coaching Tools
Iceberg Model
Event
Pattern
Structure
Mental Model
Late start on the ward on
Wednesday
Handovers are late every
Wednesday
No flexibility of hours
Lack of trust
16. Improvement Tools
Influence Mapping
Map out stakeholders…where
are your relationship
priorities?
Which relationship do you
need to manage better?
Which relationship is
managed well?
Who is missing?
17. Improvement Tools
Eco Cycle
Ask participants to mark
out and reflect on their
current projects where do
they need to be placed?
What do they notice and
what does that mean?
http://www.liberatingstructures.com/
18. Coaching Tools
Grading and scaling
On a scale of 1-5/1-3
Happy – Unhappy
Incomplete – Finished
Here - There
19. Coaching Tools
Z Model
Where are we on the Z model
and how do we motivate using
this model?
What don’t we know?
How can we gain awareness?
What actions can be taken?
What does acceptance look
like?
20. Coaching Tools
Coaching Wheel
1. Think of areas that: you want to
develop – personal/professional,
current projects, things to do.
2. Rate these 1-10 by shading in
the circle. 10 being most
fulfilled.
3. Reflect and plan based on your
analysis.
22. Coaching Questions
Keep the focus on solution
What are you ready to change?
What is currently happening?
What would you like to achieve?
What has helped you achieve this in the
past?
What are possible ways forward?
What else could you do?
What might work right now?
How could you make your goal more
specific?
What would help you achieve that goal?
What would you need to do to make that
happen?
What else would you need to do?
What else would you need to do?
What are you planning to do?
What do you need to do to remember
this?
24. Design - generating ideas
Reflection
How do you know when your
design/collaboration session
has gone well?
25. Design Tool
Illuminated by the light
What are the highlights?
What is under the
spotlight?
What don’t we know
about that’s in the dark?
26. Design Tool
Post- its
Idea dumping ground?
One per person jot down
your notes as the
speaker is presenting…
Brief – simple, easy to
collect and identify
27. Design Tool
Edward de Bono’s Thinking Hats
Think about the topic from
different angles.
Ask a set of questions and
show the slide. Maybe
even write next to the hats
your results.
Which hat do you tend to
wear…how can you
change this…maybe keep
data?
28. Design Tool
Car Park
Allow for natural
conversation flow and
park ideas that arise.
Theme them up and
make time at the end of
the session or add to the
following meeting.
Allow for people to add
as they go.
29. Design Tool
Mixing bowl
What’s in the mix?
What would be a new
ingredient to add?
What is the basic recipe
for this project? Who’s
the chef…
30. Design by play
Making analysis and testing safe
Huizinga emphasised play’s
natural basis as a not-so-trivial
pursuit: “Play is older than
culture, for culture … always
presupposes human society, and
animals have not waited for man
to teach them their playing.”
33. Play
Building play into work…
Set challenges
Use funny and interesting stories
Share passions and personality.
Pick the right place and time - only go where its
appropriate to go.
Look for innovation – Yes, and…Improv.
Explore and research other examples that work.
35. Feedback
Have you used any of these feedback methods? Put a mark next to the
ones you have already explored.
FORMAL
1. Zoom Poll
2. Menti
3. Sli.do
4. Kahoot
5. Survey Monkey
6. Doodle Poll
7. Google forms
INFORMAL
8. Zoom Chat
9. Hands Up
10.Reactions
11.Annotate
12.Sketchnotes
13.Social Media
36. Sleek data collection
Feed back….do you need it?…
• What do you want to determine? (feeling, experience,
knowledge)
• Are you also prepared/planned to show its value?
• How can you use feedback to motivate participants?
• Does it need to be formal?
• How does the data/feedback need to be presented
for its purpose?
37. Emoji Feedback
Could be applicable to
emotions or projects/work
Could be associated with
change or things that
make you feel
better/worse
What are you sure/unsure
about?
38. Blob trees…
Ask participants to mark out
and reflect on their current
position – why?
Where do they want to be?
Where do they need to be….
Needs a license to be used
officially
https://www.blobtree.com/