Efma and Infosys Finacle present the 6th annual study of ‘Innovation in Retail Banking'. 108 respondents from 47 countries contributed to this year's study on innovating to deliver superior customer value across channels.

1. Innovation in retail banking
Delivering Superior customer value
6th Annual Edition
October 2014

2. Section Name 2

3. Section Name 3

4. Section Name 4

5. Section Name 5

6. Section Name 6

7. Section Name 7
* Percent of banks considering the value delivered by innovation to be high

8. Section Name 8

9. Section Name 9

10. 10

11. © 2014 Infosys Limited, Bangalore, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change
without notice. Infosys acknowledges the proprietary rights of other companies to the trademarks, product names and such other intellectual property rights mentioned in this document. Except
as expressly permitted, neither this documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing,
photocopying,recording or otherwise, withoutthe prior permission of Infosys Limited and/ or any named intellectual property rights holders under this document.
Thank You