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Humanizing your Brand with
Marketing Technology
Wednesday, June 1 2016
Jim Williams
Vice President of Marketing
Influitive
@jimcwilliams @influitive
Look
Familiar?
3
4
79% leads that never
convert to sales
68% content marketing
strategies are ineffective
64% consumers don’t trust
company information
Sources: Marketing Sherpa
Hubspot, Kolsky
5
92% of buyers trust
recommendations from
individuals not brands
Marketers Don’t Communicate Like People
6
Traditional marketing has
turned into a shouting match
Company-Driven
Marketing
• Me-first: company talking about itself
• Pushing products
• Handful of go-to references
• Companies try to control their brand
• Sales tries to own and control the
buying process
Advocate-Driven
Marketing
• Customers talking about their experience
• Building lifetime relationships
• Army of active advocates
• Brands are built by customers
• Existing customers help prospects navigate
the buying process
to
8
How do you cut through the noise ?
embrace a new model of marketing
Your customers can
help humanize
your marketing
– if you let them!
9
Stage 1
Talk about
them, not YOU
Stage 2
Involve them in
your marketing
Stage 3
Empower & mobilize them to market on your behalf
Stage 1: Talk about your customers, not your company
10
Real stories spark an emotional connection
11
What Really Motivates Buyers?
12
Stage 2: Involve your customers in your
marketing
13
150%
14
Stage 3: Empower & mobilize them to
market for you
15
Data.com
44% ↑ in
reference customers
7 new case studies
3 customer success
story videos
31 customers opt in to
speak at events
100%↑ in
customer stories
100% Sourced Customer Content
16
17
Subject Line: Grab a coffee with Davin from Intuit
Hi {first name},
{Personalized greeting/context}. I have a great
opportunity that just fell in my lap and I immediately
thought of you.
This isn’t webinar. We’re extending the invitation to
only ~12 or so folks and you will have an opportunity
to get your questions answered.
Every meet up needs coffee so if you let me know
that you are interested, we will send you a $25
Starbucks gift card after the meeting.
18
19
Start right now
By tapping into the potential of your
existing customers and initiatives
20
Influitive powers your advocate community
On the web, on the go and in your app
21
READ THE REVIEWS
LEARN MORE
www.influitive.com
Humanizing your brand with marketing technology

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Humanizing your brand with marketing technology

  • 1. Humanizing your Brand with Marketing Technology Wednesday, June 1 2016
  • 2. Jim Williams Vice President of Marketing Influitive @jimcwilliams @influitive
  • 4. 4 79% leads that never convert to sales 68% content marketing strategies are ineffective 64% consumers don’t trust company information Sources: Marketing Sherpa Hubspot, Kolsky
  • 5. 5 92% of buyers trust recommendations from individuals not brands
  • 7. Traditional marketing has turned into a shouting match
  • 8. Company-Driven Marketing • Me-first: company talking about itself • Pushing products • Handful of go-to references • Companies try to control their brand • Sales tries to own and control the buying process Advocate-Driven Marketing • Customers talking about their experience • Building lifetime relationships • Army of active advocates • Brands are built by customers • Existing customers help prospects navigate the buying process to 8 How do you cut through the noise ? embrace a new model of marketing
  • 9. Your customers can help humanize your marketing – if you let them! 9 Stage 1 Talk about them, not YOU Stage 2 Involve them in your marketing Stage 3 Empower & mobilize them to market on your behalf
  • 10. Stage 1: Talk about your customers, not your company 10
  • 11. Real stories spark an emotional connection 11
  • 12. What Really Motivates Buyers? 12
  • 13. Stage 2: Involve your customers in your marketing 13 150%
  • 14. 14 Stage 3: Empower & mobilize them to market for you
  • 15. 15 Data.com 44% ↑ in reference customers 7 new case studies 3 customer success story videos 31 customers opt in to speak at events 100%↑ in customer stories
  • 16. 100% Sourced Customer Content 16
  • 17. 17 Subject Line: Grab a coffee with Davin from Intuit Hi {first name}, {Personalized greeting/context}. I have a great opportunity that just fell in my lap and I immediately thought of you. This isn’t webinar. We’re extending the invitation to only ~12 or so folks and you will have an opportunity to get your questions answered. Every meet up needs coffee so if you let me know that you are interested, we will send you a $25 Starbucks gift card after the meeting.
  • 18. 18
  • 19. 19
  • 20. Start right now By tapping into the potential of your existing customers and initiatives 20
  • 21. Influitive powers your advocate community On the web, on the go and in your app 21 READ THE REVIEWS LEARN MORE www.influitive.com