Oplægget blev holdt ved InfinIT-arrangementet "Temadag om Remote Usability Testing" afholdt den 17. januar 2012. Læs mere på http://www.infinit.dk/dk/hvad_kan_vi_goere_for_dig/viden/reportager/mere_tid_prioritering_og_penge_til_brugbarhedstests.htm

1. Data Collection Tools for Usability Evaluations

2. Overview
Synchronous Asynchronous
- Camtasia Studio -
- Snagit
Local
- Adobe Connect Autologging User Reporting
- Teamviewer - Google Analytics - Google Forms
- GoTo Meeting - ClickTale - Survey Monkey
- Skype - CrazyEgg - Usabilla
- See uxbooth.com
Remote
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3. Synchronous
- Camtasia Studio
- Snagit
Local
Camtasia Studio
+ Records face webcam in hidden mode
+ Fast rendering
+ Advanced video editing
- Advanced editing
- Price (285 EUR)
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4. Synchronous
- Camtasia Studio
- Snagit
Local
Snagit
+ Simple
+ Price (48 EUR)
- Face webcam not hidden
- Slow rendering
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5. Overview
Synchronous Asynchronous
- Camtasia Studio -
- Snagit
Local
- Adobe Connect Autologging User Reporting
- Teamviewer - Google Analytics - Google Forms
- GoTo Meeting - ClickTale - Survey Monkey
- Skype - CrazyEgg - Usabilla
- See uxbooth.com
Remote
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6. Synchronous
- Adobe Connect
- Teamviewer
- GoTo Meeting
- Skype Adobe Connect
+ Simple
+ Thin client
+ Recording support
Remote
+ Price (42 EUR, monthly hosted subscription)
- Face webcam not hidden
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7. Synchronous
- Adobe Connect
- Teamviewer
- GoTo Meeting
- Skype Teamviewer
+ Simple
+ Thin client
+ Recording support
Remote
+ Price (Free)
- No webcam support (need for additional software)
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8. Synchronous
- Adobe Connect
- Teamviewer
- GoTo Meeting
- Skype Skype
+ Simple
+ Widely used
+ Price (Free)
Remote
- No webcam support during screen sharing
- No recording support (need additional software)
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9. Overview
Synchronous Asynchronous
- Camtasia Studio -
- Snagit
Local
- Adobe Connect Autologging User Reporting
- Teamviewer - Google Analytics - Google Forms
- GoTo Meeting - ClickTale - Survey Monkey
- Skype - CrazyEgg - Usabilla
- See uxbooth.com
Remote
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10. Asynchronous
Autologging
- Google Analytics
- ClickTale
Autologging - CrazyEgg
- See uxbooth.com
+ Simplest way to collect data
+ Data is collected from all users
Remote
- Limited to simple summative data
- Impossible to infer causality
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11. Asynchronous
User Reporting
- Google Forms
- Survey Monkey
Google Forms - Usabilla
+ Simple setup
+ Customizable questions
+ Supports formative data
+ Price (Free)
Remote
- Not recursive
- Not integrated
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12. Asynchronous
User Reporting
- Google Forms
- Survey Monkey
Usabilla - Usabilla
+ Supports summative and formative data (to a limited extent)
+ Predefined tasks
+ Simulates integration
+ It’s different!
Remote
+ Price (70 EUR – 160 EUR monthly subscriptions)
- Open ended questionnaire
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13. Asynchronous
User Reporting
- Google Forms
- Survey Monkey
Custom Web Form - Usabilla
+ Supports formative data (to a high extent)
+ Recursive
- Setup time
Remote
- Not integrated
- Rather boring aestethics
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14. Overview
Synchronous Asynchronous
- Camtasia Studio -
- Snagit
Local
- Adobe Connect Autologging User Reporting
- Teamviewer - Google Analytics - Google Forms
- GoTo Meeting - ClickTale - Survey Monkey
- Skype - CrazyEgg - Usabilla
- See uxbooth.com
Remote
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