3. Types Of Communication Barriers
Semantic
Emotional or Psychological
Physical
Organizational
Cross Cultural
Personal
4. Semantic
• Unclear message
• Faulty translation
• Specialists language
• Unclassified assumptions
• Symbols with different
meaning
5. Solution
Use words which have clear meaning, by using short and simple
sentence, and also by using visual aid whenever possible
6. Emotional or Psychological Barrier
• Self-centered attitude
• Self image
• Selective perception
• Filtering
• Resistance to change
• Closed mind
• Poor communication skills
• State of health
• Lack of concentration
• Low emotional state
7. Solution
• Start by Listening to Others
• Clarify if there is confusion
• Stay calm and be positive
• Beware of the feelings that arise in yourself and in others
as you communicate, and attempt to control them
8. Physical Barrier
• Noise
• Improper time
• Distance
• Noise in Factory
Environment disrupts oral
communication
• Information Overload
9. Solution
• Reduce the source of
noise
• Increase strength of
transmission or move
to more conducive
environment
• Prepare well written
documents
10. Organizational Barrier
• Organizational policy
• Organizational rules and regulations
• Status relationship in organization
• Structure of the organization
• Lack of organizational facilities
• Wrong choice of channel
• Fear of challenge to authority
• Underestimation of their subordinates
• Ignoring the junior
11. Solution
• Feedback and upward communication
• Improve listening and writing skills
• Write concisely and be specific
• Increase coordination between departments
• Encourage two-way communication
12. Cross Cultural barrier
• Different cultures (and sub cultures)may have different rules and
norms.
• Different languages and cultures represent national barrier which
is particularly important for organizations involved in overseas
13.
14. Solution
• Help may be needed through a cross cultural consultant
who will show teams and individuals how to manage
communication and work together more cohesively and
productively
• Carry a translating dictionary
• Instead of trying to communicate with hand signs and
offend them, research some different signs that mean
something polite and respectful
16. Barriers in Superiors
• Attitude of superiors
• Lack of confidence in subordinates
• Insistence of proper channel
• Ignoring communication
• Filtering of information
• Message overload
• Lack of time and awareness
18. Solution
• Try to analyze the meaning of the information before passing it
on and set priorities for dealing with the information flow
• Keep managers and colleagues well informed
• Encourage lower-status employees to keep you informed by
being fair-minded and respectful of their opinions
• Status barriers can be overcome by a willingness to give and
receive bad news
• Send information such as statistics, facts, figures and conclusions
through a note, memo or a written report